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All 98 Calgary hotels

Sandman Hotel & Suites Calgary West

3.0 of 5 Hotel   |   125 Bowridge Drive NW, Calgary, Alberta T3B 3R6, Canada (Northwest Calgary)
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Sandman Hotel & Suites Calgary West
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Ranked #73 of 98 Hotels in Calgary
A recent review
5 of 5 stars Reviewed January 31, 2013
2AndyL Brisbane, Australia
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151 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Sandman Hotel & Suites Calgary West
See the most recent reviews
Manitoba
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 1, 2013

I wish I could give this zero stars but since I can't, it gets one. My family had booked in as part of a group staying there, I was impressed with the actual building and lobby. Thought things looked good. It started to go downhill from there. Our room was cleaned ONCE in the 4 nights we were there, I... More 

Was this review helpful? Yes 2
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Thank you for taking the time in providing your feedback. All rooms a cleaned and checked by the Housekeeping Supervisor daily. The reason for any room not getting done daily is when a guest leaves a Do Not Disturb Card on the door requesting privacy. This can always be corrected as we do have evening staff in housekeeping so if... More 

Melita, Mb
1 review
1 of 5 stars Reviewed April 1, 2013

Hotel looked great from outside and were greeted nicely, stayed 4 nights and whole place got worse and worse as we stayed! Cleaning staff is BRUTAL, Lazy, and never around! Garbage never cleaned inside or outside of Hotel.. Staff at lounge and Dennys classless and ignorant!! No management anywhere in the hotel. You asked for a review and you got... More 

Was this review helpful? Yes
Melita Mb
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 1, 2013

I really wish I had looked on trip advisor before booking our hockey team in here. It was close to the rink, but at a horrible cost to the team. There is an access door to the hotel on the ground level with the glass broken out of it. Cardboard is taped in its place. The key card doesnt work... More 

Was this review helpful? Yes 1
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Dear Guest Thank you for taking the time in providing your feedback. All rooms a cleaned and checked by the Housekeeping Supervisor daily. Regarding the concern about the General Manager not being on site it has been noted. However there is a Manager on Duty all weekend long to handle any such concerns. As per the concern regarding the pool,... More 

Calgary, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 28, 2013

Have stayed here on business trips 3-4 times and each time got progressively worse. The final stay was the worst. Most of the lights in the room didn't work. Broken desk tools for computer equipment. No complaints about the customer service. But still wont stay here ever again.

Was this review helpful? Yes 2
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Thank your time in providing the feedback for your stay. I apologize that you had a bad experience for your last stay with us. Please contact me directly at 403-288-6033 so we are given an opportunity to correct what hapened with your stay and to ensure you that it will not be repeated for any further stays. More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 25, 2013

I don't usually write reviews but feel compelled to do so in this case. From the moment we checked in, to the moment we checked out, this hotel disappointed significantly. We expected a decent, clean hotel that would be good quality for the reasonable price. We were travelling with a group and had booked multiple days for dozens of rooms.... More 

Was this review helpful? Yes 1
Brisbane, Australia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 31, 2013

We only stopped over for one night but had a good time in the brief stop to recoup. Raced off the Calgary Tower for dinner and had a large room overlooking the Olympic Park for the 1980's (I wasn't born yet, but around then). Great reception staff and experience Denny's for breakfast. Well recovered we continued our journey.

Was this review helpful? Yes
Kelowna, Canada
Contributor
19 reviews 19 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 21, 2013

This isn't an elaborate high end hotel but it's extremely good value for the price and the location for us was perfect, close to U of C, Foothills hospital and we found some amazing restaurants not far away. The hotel had everything we need, a comfortable bed for sleeping, small exercise room, hot tub and pool. We have stayed before,... More 

Was this review helpful? Yes
Edmonton, Canada
Top Contributor
244 reviews 244 reviews
45 hotel reviews
129 helpful votes 129 helpful votes
3 of 5 stars Reviewed December 8, 2012

Upon entering the lobby of this hotel, it looked lovely with the seating and the tvs. There was a sign on the desk that the staff was not available but would be returning soon. Someone did come out after a short time and checked myself and my colleagues in. It was the longest check in for 4 people I ever... More 

Was this review helpful? Yes 3
Salmon Arm, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 30, 2012

Walked off the elevator to the floor my room was on and the heat was stifling. I couldn't believe how hot it was. Made it to my room sweating like crazy and walked into an icebox. There is no heat in my room. I have two heaters and neither of them work. The hotel is heating the rooms by cranking... More 

Was this review helpful? Yes 2
Whitecourt, Canada
Top Contributor
63 reviews 63 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 6, 2012

We stayed there because we were going to a wedding at the Valley Ridge Golf Course (great food and amenities there!). We had our dog with us so we were on the ground floor. There were some funky odors on that floor. The room was run down, furniture seen better days. I was scared to take my shoes off, the... More 

Was this review helpful? Yes 1
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Additional Information about Sandman Hotel & Suites Calgary West

Address: 125 Bowridge Drive NW, Calgary, Alberta T3B 3R6, Canada
Location: Canada > Alberta > Calgary > Northwest Calgary
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sandman Hotel & Suites Calgary West 3*
Number of rooms: 121
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Also Known As:
Sandman Hotel And Suites Calgary West
Sandman Hotel Calgary West

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