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Sandman Hotel & Suites Calgary West

125 Bowridge Drive NW, Calgary, Alberta T3B 3R6, Canada
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Sandman Hotel & Suites Calgary West
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Sandman Hotel & Suites Calgary West
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170 Reviews from our TripAdvisor Community

Traveler rating
    29
    38
    48
    24
    31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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  • All months
    (170)
  • Mar-May only
    (38)
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Fonthill, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

I in Calgary for shopping trip so stayed at Sandman. Very clean and comfortable. Upgraded us without asking us. Beds and room very relacing. Desk clerk was nice and friendly. Hotel has amazing security system. No restaurant on site, but many to choose from, a stonethrow away

Was this review helpful? Yes
Hemet, California
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We spent the night of May 25th, 2015 at this hotel - what a big disappointment - upon arriving we noted the following and accordingly reported to the receptionist clerk, we found old potato chips on an armchair, the lining under the seat was hanging down, the closet mirrors were filthy, the 2 ottomans, used as a coffee table, were... More 

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gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

On behalf of the entire team of the Sandman Hotel & Suites Calgary West, please accept my sincere apologies for the issues you experienced during your recent stay with us. It is our goal that all our guests have a satisfying and pleasant stay. Please rest assured that the issues you experienced will be taken very seriously, addressed and corrected.... More 

Drumheller
Level Contributor
78 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

For people who can't afford 2 rooms but like their own sleeping space the Sandman's king suites are the answer. Double doors separate the bedroom from the living area whith the sofa bed. This is a perfect hotel room design I wish more hotels would offer.

Was this review helpful? Yes
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

On behalf of the entire team of The Sandman Hotel & Suites Calgary West, thank you for your enthusiastic review of our Hotel and our King Suites. Greatly appreciated! We are pleased you enjoy the design of our rooms and our separate bedrooms in our King Suites in particular. It is always a genuine pleasure to serve you. We look... More 

Edmonton
Level Contributor
83 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 1 week ago

I stay at the Sandman Hotel & Suites probably twice a year when I am in Calgary for meetings. I appreciate the consistency of my experience. The service agents are always courteous and efficient. The bed's comfortable and the shower hot and with pressure. There's parking on both sides of the hotel and even though I've stayed here a ton... More 

Was this review helpful? Yes
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

On behalf of the entire team of the Sandman Hotel & Suites Calgary West, thank you for your rave review of our Hotel. I appreciate you mentioning the consistency of your experience, our courteous and efficient Front Desk Agents, comfortable beds and convenient location. Our goal is to make every guest experience memorable. It was our genuine pleasure to serve... More 

Edmonton, Alberta
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed there for two nights because some friends got married at the wedding pavilion near by. The hotel looks nice, the price was very reasonable. Had a king suit and the room was well set up, the bed was in a separate room and everything was very clean. I had no issues at all and the overall stay was very... More 

Was this review helpful? Yes
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

On behalf of the entire team of the Sandman Hotel & Suites Calgary West, thank you for your kind and positive comments regarding our appearance, rooms, reasonable prices and cleanliness! Greatly appreciated! We are pleased you enjoyed your time with us and our convenient, close proximity to The Wedding Pavillion. It was our genuine pleasure to serve you. We look... More 

Kitchener, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 18, 2015

I stayed at this hotel twice in April as part of a large corporate group (6 nights one time and 7 nights the second time), so a lot of rooms for the hotel. First time when I got home I had discovered I left a hanging bag for shampoo, deodorant, etc, so called when I got back to Ontario -... More 

Was this review helpful? Yes 1
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Dear Gary S – Thank you for your recent stays with us. It is unfortunate that you misplaced an item while staying with us. We keep lost & found items for 3-6 months depending on the value of the item. I am sorry that the front desk agent did not follow-up with you when they said they would; I will... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 17, 2015 via mobile

We arrived at the hotel to an overwhelming smell of weed, but the lobby looked quite nice so we were hopeful that it was just 1 bad guest somewhere close to the lobby. We got in to our room which happened to be right beside the lobby and elevators (worst room ever! Even though we booked 6 months prior) the... More 

Was this review helpful? Yes 1
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Dear Ctsawatzky – Thank you for your recent stay with us. I am terribly sorry that the housekeeping in your room did not meet your standards or ours. I will follow-up with the housekeeping and maintenance departments to determine what exactly happened with regards to the deficiencies you identified. I am also sorry to hear that the teenagers who were... More 

Vancouver Island, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 2, 2015

Stayed for three nights easy to find. Older hotel, had a king executive suite was nice and the bed was in a separate room from sofa and office. I would have liked to have had cleaner carpets and sofa. The bed was comfy and it was quiet to sleep. I would stay again. Good price

Was this review helpful? Yes 1
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Thank you for staying with us. Your feedback is greatly appreciated and we look forward to having you stay with us again. More 

Vancouver, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed April 27, 2015

This hotel was disappointing. Although the location is great (right across from the Olympic Park) and the hotel is clean and nice overall there are many things about this hotel that I would not recommend. ROOMS: -I cannot speak for the suites, but in the standard rooms the beds are tiny, probably so they can fit them in their tiny... More 

Was this review helpful? Yes 1
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Thank you for your recent stay with us. I am sorry to hear that you found the hotel to be frustrating; that is definitely not our goal. Please note that this property does not have queen sized beds. The majority of our rooms have either two double beds or a king sized bed. I am sorry that the room size... More 

Revelstoke, Canada
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed April 15, 2015

There was a misunderstanding on my part of the size of the room .wow was it cramped.thee was a supply problem and a huge cleanliness problem. Room for four people stocked with two sets of towels , not smart we booked a month in advance . If they are so hot to charge for four occupancy then they should at... More 

Was this review helpful? Yes
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Thank you for your recent stay with us. We have a number of different room types to suit a variety of needs. The size (sq ft) of our rooms are indicated on our website, in addition to pictures and room descriptions. We stock our rooms with a standard number of towels; however, additional amenities are always available by contacting the... More 

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