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Sandman Hotel & Suites Calgary West

125 Bowridge Drive NW, Calgary, Alberta T3B 3R6, Canada
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1 room 1 guest
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Sandman Hotel & Suites Calgary West
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178 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Winnipeg, Canada
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW

We booked our room at the Sandman Hotel & Suites in west Calgary through Expedia, and unfortunately, our stay was not satisfactory. The first room we were given had a very unpleasant odour, and when we requested another room, I must say, our request was immediately granted. The second room definitely smelled better, but we could not get any hot... More 

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Northumberland
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked through Booking.com on a "breakfast inclusive" rate. When we arrived a sign on the desk said please wait we will be back shortly. When receptionist did arrive she checked us in efficiently and gave us a $10 voucher for use in the restaurant which we used in Denny's that night. When I asked at the Front Desk in the... More 

Was this review helpful? Yes 1

Travelers are raving about these Calgary hotels

Edmonton, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed a night at the Sandman and loved the Executive family Suite! The kids loved the bunk beds and I had a great sleep in the separate room. When we returned home my daughter realized she left her favourite sweater in the room. We got in contacts with housekeeping and they found it and sent it to us right... More 

Was this review helpful? Yes 1
Surrey, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We stayed here as a softball team for 5 days during National championship. they charge to use business computer to print boarding passes. We have travelled extensively over 20 years with teams and personal and never been charged to use business computer for short times We got stuck for45 minutes in cycling traffic for Cops for Cancer. When we asked... More 

Was this review helpful? Yes 2
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

On behalf of the entire team of the Sandman Hotel & Suites Calgary West, thank you for taking the time to review our Hotel. Your feedback helps us to improve. Please accept my sincere apologies for the issues you experienced during your recent stay with us. Please know that your feedback is being taken very seriously. I have reminded the... More 

Toronto, Ontario
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel at the end of July 2015 for several nights. We had a king bed and a pull-out couch. The room was a good size for the three of us. Staff was very friendly and helpful and the room was quite quiet. We had family in the NW part of Calgary so the location was excellent.... More 

Was this review helpful? Yes 1
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

On behalf of the entire team of the Sandman Hotel & Suites Calgary West, thank you for taking the time to review our Hotel and for your positive comments regarding our friendly, helpful staff, convenient location, and spacious rooms. Greatly appreciated! Thank you for choosing to stay with us during your recent visit to Calgary. It was our genuine pleasure... More 

Kamloops, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 29, 2015

Horrid. Not even worth 1 star, maybe a 1/2 star. 2 different stays, (The company I work for put us there), and both times were nasty. First room had blood on the wall and couch, and Advil on the floor where anyone could have spotted it. What if a toddler had found that? Second stay, blood on the wall, floor,... More 

Was this review helpful? Yes 1
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Please contact me personally at 403-202-6503 should you choose to discuss this matter further. I will require more information to investigate your review and find a resolution. It would be our genuine pleasure to welcome you back to Calgary. We would like another opportunity to provide you with a flawless stay. Kind Regards, Susan Ballard Director of Operations Sandman Hotel... More 

Vancouver, Canada
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed July 25, 2015

We stopped here for an overnight stay on our vacation. We had two rooms for two couples. In general it was comfortable but definitely needs better housecleaning - one of our party had to ask for their room to be vacuumed. Maintenance was falling behind, too. The bi-fold closet door was off its hinges, and there were some other minor... More 

Was this review helpful? Yes 2
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

I have contacted TripAdvisor to remove this review as the review does not appear to be for our property. Kind Regards, Susan Ballard Director of Operations Sandman Hotel & Suites Calgary West More 

Saskatoon, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 1, 2015

Recently we had to to go to Calgary to attend a funeral. First, we found where the funeral was to be held, and then searched for the closest hotel. The Sandman came up on the GPS, we were tired so we checked in. I was surprised at the price, particularly when we saw the room.The price did not include even... More 

Was this review helpful? Yes 1
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

On behalf of the entire team of the Sandman Hotel & Suites Calgary West, thank you for taking the time to review our Hotel. It is our goal that all of our guests have a flawless stay during their time with us. Please accept my sincere apologies that this was not your experience. It was our genuine pleasure to serve... More 

Fonthill, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 30, 2015

I in Calgary for shopping trip so stayed at Sandman. Very clean and comfortable. Upgraded us without asking us. Beds and room very relacing. Desk clerk was nice and friendly. Hotel has amazing security system. No restaurant on site, but many to choose from, a stonethrow away

Was this review helpful? Yes
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

On behalf of the entire team of the Sandman Hotel & Suites Calgary West, thank you for taking the time to review our Hotel and for your kind words regarding our very clean and comfortable rooms and our friendly and helpful Front Desk Agents. Greatly appreciated! It was our genuine pleasure to serve you. We hope to welcome you back... More 

Hemet, California
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed June 28, 2015

We spent the night of May 25th, 2015 at this hotel - what a big disappointment - upon arriving we noted the following and accordingly reported to the receptionist clerk, we found old potato chips on an armchair, the lining under the seat was hanging down, the closet mirrors were filthy, the 2 ottomans, used as a coffee table, were... More 

Was this review helpful? Yes 1
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

On behalf of the entire team of the Sandman Hotel & Suites Calgary West, please accept my sincere apologies for the issues you experienced during your recent stay with us. It is our goal that all our guests have a satisfying and pleasant stay. Please rest assured that the issues you experienced will be taken very seriously, addressed and corrected.... More 

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