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Sandman Hotel & Suites Calgary West

125 Bowridge Drive NW, Calgary, Alberta T3B 3R6, Canada
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Sandman Hotel & Suites Calgary West
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Sandman Hotel & Suites Calgary West
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165 reviews from our community

Traveler rating
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    48
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    31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Kitchener, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel twice in April as part of a large corporate group (6 nights one time and 7 nights the second time), so a lot of rooms for the hotel. First time when I got home I had discovered I left a hanging bag for shampoo, deodorant, etc, so called when I got back to Ontario -... More 

Was this review helpful? Yes
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Dear Gary S – Thank you for your recent stays with us. It is unfortunate that you misplaced an item while staying with us. We keep lost & found items for 3-6 months depending on the value of the item. I am sorry that the front desk agent did not follow-up with you when they said they would; I will... More 

1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

We arrived at the hotel to an overwhelming smell of weed, but the lobby looked quite nice so we were hopeful that it was just 1 bad guest somewhere close to the lobby. We got in to our room which happened to be right beside the lobby and elevators (worst room ever! Even though we booked 6 months prior) the... More 

Was this review helpful? Yes
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Dear Ctsawatzky – Thank you for your recent stay with us. I am terribly sorry that the housekeeping in your room did not meet your standards or ours. I will follow-up with the housekeeping and maintenance departments to determine what exactly happened with regards to the deficiencies you identified. I am also sorry to hear that the teenagers who were... More 

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Vancouver Island, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for three nights easy to find. Older hotel, had a king executive suite was nice and the bed was in a separate room from sofa and office. I would have liked to have had cleaner carpets and sofa. The bed was comfy and it was quiet to sleep. I would stay again. Good price

Was this review helpful? Yes
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Thank you for staying with us. Your feedback is greatly appreciated and we look forward to having you stay with us again. More 

Vancouver, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel was disappointing. Although the location is great (right across from the Olympic Park) and the hotel is clean and nice overall there are many things about this hotel that I would not recommend. ROOMS: -I cannot speak for the suites, but in the standard rooms the beds are tiny, probably so they can fit them in their tiny... More 

Was this review helpful? Yes
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Thank you for your recent stay with us. I am sorry to hear that you found the hotel to be frustrating; that is definitely not our goal. Please note that this property does not have queen sized beds. The majority of our rooms have either two double beds or a king sized bed. I am sorry that the room size... More 

Revelstoke, Canada
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 15, 2015

There was a misunderstanding on my part of the size of the room .wow was it cramped.thee was a supply problem and a huge cleanliness problem. Room for four people stocked with two sets of towels , not smart we booked a month in advance . If they are so hot to charge for four occupancy then they should at... More 

Was this review helpful? Yes
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Thank you for your recent stay with us. We have a number of different room types to suit a variety of needs. The size (sq ft) of our rooms are indicated on our website, in addition to pictures and room descriptions. We stock our rooms with a standard number of towels; however, additional amenities are always available by contacting the... More 

1 review
1 of 5 stars Reviewed April 12, 2015 via mobile

We had booked a room here online at booking.com, we had a late check in and at time of check they did not have us book. Even after showing the front desk the booking confirmation we were made out that we were at the wrong hotel.( this was even after tellin him the address on the confirmation bein the hotel... More 

Was this review helpful? Yes
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Thank you for taking the time to complete a review. The Executive Housekeeper and I conduct daily room inspections and the deficiencies you mentioned do not meet our standards, for which I am sorry. I am sorry that the front desk was unable to confirm your reservation immediately upon your arrival. Unfortunately, without your name, I am unable to verify... More 

Edmonton, Canada
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 4, 2015

In Calgary to watch my wife's cousin skate at COP at a SkateCanada championship . Hotel was clean, staff friendly and the room was good. No complaints as it met our expectation for both costs and cleanliness. There is a decent selection of fast food and coffee shops nearby so it's a decent place to stay if visiting COP.

Was this review helpful? Yes
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Thank you for your recent stay with us. We are located right across the street from Canada Olympic Park, so we would have been a great option for you. I am glad to hear that you enjoyed your stay and that the staff were accommodating. We look forward to having you stay with us again the next time you are... More 

Neepawa, Canada
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 24, 2015

We stayed at this hotel March 15 for one night en route West. We did not have a reservation but they were able to accommodate 2 seniors and one small dog. The entrance is lovely, and our room was very clean. The dog fee is $20. Although they do not offer breakfast (just coffee and apples) it is attached to... More 

Was this review helpful? Yes
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Thank you for your feedback and for your recent stay with us. I am happy to hear that you enjoyed your stay. Should any other hotel guest disturb you during your next visit, please advise the front desk staff and they will do their best to remedy the situation. We hope to see you and your pet again soon. More 

1 review
2 of 5 stars Reviewed March 17, 2015

I won't stay here again. A few years ago it was a very nice and clean hotel. Our room during this last stay was not that clean. There was hair in the tub and pubic hair in the sink. The room needed a vacuuming and there were some crushed potato chips still on the rug. Dead flies in the ceiling... More 

Was this review helpful? Yes
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Thank you for your recent stay with us and for taking the time to provide your feedback. I am disappointed to hear that your room did not live up to our normal standards. Without knowing your date of stay or your room number, it is difficult for me to confirm or address your complaints. I inspect our rooms daily, along... More 

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