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Sandman Hotel & Suites Calgary West

125 Bowridge Drive NW, Calgary, Alberta T3B 3R6, Canada
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Sandman Hotel & Suites Calgary West
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Ranked #73 of 100 Hotels in Calgary
A recent review
4 of 5 stars reviewed 6 days ago
Marion J Neepawa, Canada
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158 reviews from our community

Traveler rating
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    46
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    28
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Neepawa, Canada
Contributor
13 reviews 13 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel March 15 for one night en route West. We did not have a reservation but they were able to accommodate 2 seniors and one small dog. The entrance is lovely, and our room was very clean. The dog fee is $20. Although they do not offer breakfast (just coffee and apples) it is attached to... More 

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1 review
2 of 5 stars Reviewed 1 week ago

I won't stay here again. A few years ago it was a very nice and clean hotel. Our room during this last stay was not that clean. There was hair in the tub and pubic hair in the sink. The room needed a vacuuming and there were some crushed potato chips still on the rug. Dead flies in the ceiling... More 

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Edmonton, Canada
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is the second time we have stayed at this hotel for a group function at WinSport (COP). The location is excellent for WinSport. However, everything else leaves something to be desired. Despite booking team events, the team manager given rate availability was not quoted to several other families despite using the booking reference provided. This required several phone calls... More 

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gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Thank you for your recent stay with us. I am sorry that you did not enjoy your stay. Without group or reservation information, I am unable to follow-up with regards to your specific concerns. If you could contact me directly, I would love to address your concerns. Our housekeeping staff work very hard to ensure standards are met, so I... More 

Bray, Ireland
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Not one bad comment to be made. After a nightmare of a flight from Dublin which cause me to have to change my booking the reception staff were brilliant. Stopped off for one night while travelling to Canmore. The room was fantastic, very bright & spacious. Separate sitting room which was also quite big & a small kitted tea station.... More 

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gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Thank you for your recent stay with us and for taking the time to provide your feedback. I am glad to hear that you enjoyed your stay. I hope we can accommodate again you during your next visit to Calgary. More 

Whistler, Canada
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 18, 2015

I got stuck in Calgary during a surprise snowstorm in early September. I had checked out of my original hotel 2 hours earlier and didn't make it out of the city. Checked in here around 9am and spent 24hrs here during the storm - until I could go home the next morning. Very nice. A little too pricey for my... More 

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gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Thank you for your recent stay with us and for taking the time to provide your feedback. I am glad to hear you enjoyed your stay with us, despite the fact that you were stuck in Calgary due to the unpredictable snowstorm we experienced. I do hope that your next visit to Calgary has better weather and I hope you... More 

Salt Spring Island, Canada
Top Contributor
65 reviews 65 reviews
21 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed January 29, 2015

I stayed here for one night in early January, during a typical Calgary winter's day where the wind chill felt like minus 40! The room was OK, nothing special. When I arrived, the thermostat was set to 15c, so I cranked it up to 23c. Sleep was not perfect as I could hear everything going on in the rooms next... More 

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Senior Contributor
41 reviews 41 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 18, 2014

We checked in here in the middle of a snowstorm, just taking the first hotel we could see. We were very pleasantly surprised by the simple elegance of the facility. Room was very spacious with a separate sitting room. The attached Denny's was very handy too, especially given the nasty weather outside.

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Calgary, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 15, 2014

First room was terrible. Broken furniture, tv remote was really slow to respond and room was right beside the elevator. Asked to be moved and CS gave me a new room with no issue. Walked into the second room and it wrecked of cigarette smoke. Have stayed here many time before and was happy with my stay. This time round... More 

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gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Thank you for your recent stay and for taking the time to provide your feedback. I am sorry that you did not enjoy your stay with us. The hotel has a preventative maintenance program in place to ensure that furniture and equipment are in working order for our guests. The hotel is also 100% smoke free; if a guest smokes... More 

Banff, Canada
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 9, 2014

the hotel is a little distance from the city centre and all the action of calgary - the rooms were clean and average staff are friendly and informative. the hotel itself was nice just the location wasnt the best for the business i was in town for

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gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Thank you for your recent stay and for taking the time to complete a review. The hotel is located just off the Trans-Canada Highway, a short 15 minute drive from the City Centre. Although not the best location for everyone, the hotel has easy access and is near major highways, shops, and businesses. More 

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