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All 98 Calgary hotels

Sandman Hotel & Suites Calgary West

3.0 of 5 Hotel   |   125 Bowridge Drive NW, Calgary, Alberta T3B 3R6, Canada (Northwest Calgary)
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Sandman Hotel & Suites Calgary West
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42%
Ranked #74 of 98 hotels in Calgary
A recent review
5 of 5 stars reviewed 4 days ago
lucasthree Vancouver, Canada
  • Reviews (129)
  • Photos (23)
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  • Room tips (21)
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129 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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  • French first
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  • Italian first
  • Japanese first
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English first
Vancouver, Canada
Top Contributor
66 reviews 66 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Quick stay for a night. Enjoyed the friendly staff upon check in. They upgraded us to a small suite, pleasant surprise. Pool area was pristine, as was the fitness room, very nice. Nice little touches in the room that made things a bit easier. Location was ideal for call away park the next day. Denny's next door made it easy... More

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Kamloops
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Took a long time to check in because only one staff at a time was able to log onto the computer. Not sure what that was about but it was irritating. Had a king room which looked okay at first glance until I had a closer look. There was no clock/alarm. I told the front desk about it and they... More

Was this review helpful? Yes 1
Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you are visiting Calgary for fun trip this is not the hotel you want be in. Very congested rooms, Pricey, No free Parking and felt like staff are not allowed to smile while working. There are lot other good hotels couple of miles away from downtown. This hotel is good for people who have stuff to do in Calgary... More

Was this review helpful? Yes 1
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Thank you for taking the time to provide your feedback. I am disappointed to hear that your stay was less than expected; however, from the details in this review, I wonder if perhaps the wrong hotel was selected for review. The Sandman Hotel & Suites Calgary West is located approximately 12km from downtown Calgary, and we offer an ample amount... More

Vernon
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Trying to find a place to stay on my upcoming trip through and thought I better add my comments. We stayed here a few years ago, on an upper floor. Room was nice, modern, lost of space. Seemed clean and we enjoyed ourselves. So when we went through again, admittedly last fall, we automatically rebooked at this hotel. It was... More

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gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Good Afternoon, I am terribly sorry to hear that your stay with us last October was not satisfactory. Room cleanliness is taken very seriously; our housekeeping staff must adhere to strict standards, which are monitored by housekeeping supervisors and myself on a daily basis. I would like to point out that I became the General Manager in November 2013, and... More

1 review
3 of 5 stars Reviewed May 20, 2014 via mobile

First impression looked nice. Checked in found used eyelashes in my bathroom (gross), when told front desk they said look into it and never asked my room number and was still there the next day after housekeeping went through( left to see if they notice) cotton fuzz all over living room area not vacuumed. TV was snowy so couldn't watch.... More

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gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Good Morning. Thank you for your recent stay with us and for your comments. We take guest concerns very seriously, and I am sorry that the front desk staff failed in following up with you. This has been addressed with the front desk team. Housekeeping standards are also a top priority and the housekeeping deficiencies you noted will also be... More

Kamloops, Cda
Top Contributor
51 reviews 51 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 19, 2014

Stayed at the Sandman Calgary West for the long weekend. The hotel which was located across from the Olympic complex was actually pretty nice. The room was clean, and the bed quite comfortable. The room included a sofa and chair, as well as a small fridge. The average rating was mainly due to the elevators not working. There was one... More

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gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Thank you for your recent stay with us and for providing your feedback. We take guest comments very seriously and use them to ensure our guests’ needs are being addressed. I am terribly sorry that the elevator service was insufficient while you were here. The elevator is extremely important to the hotel, and the elevator company was here to work... More

Cranbrook, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 14, 2014

Great room had a veiw of Olympic Park. Bed was comfortable. Needs a few minor repairs, but overall a good stay. Will definately stay again. Dennies is right next door, good place for breakfast. Check-in and out was quick and the front desk ladies were friendly.

Was this review helpful? Yes
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Thank you for your recent stay with us and for taking the time to provide feedback. We appreciate the comments and use it to ensure our team is always exceeding the expectations of our guests. We hope to see you again in the near future. More

Windsor, Canada
1 review
5 of 5 stars Reviewed April 14, 2014

I love this place!!!! Check-in: fantastic experience-I believe her name was Alex... She was a pleasure to deal with...very bubbly, very informative, quick and easy no muss no fuss check-in. Room: amazing!- we had a jacuzzi suite- I was in shock of how beautiful this room was. There were chandeliers in the hallway, a huge king sized bed, a beautiful... More

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gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Thank you for taking the time to complete a review, I greatly appreciate the feedback. I am happy to hear the Alex was able to enhance your stay with us. We look forward to welcoming you again in the future. More

Contributor
12 reviews 12 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed February 23, 2014

This hotel seemed to have everything going for it (on paper): location, wonderful staff on check-in, and the lobby/hallways are clean and modern. As other reviewers have said though, it all stops here. Our room was what you would expect from a highway motel. Wallpaper is wilting/peeling on all walls, our lampshade had mysterious brown spray on it, our carpet... More

Was this review helpful? Yes 1
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Thank you for taking the time to complete a review. I am terribly sorry to hear that you did not enjoy your stay with us. I would like to investigate the issues you addressed; however, without guest name or room number, I am unable to look into this further. I would like to speak to you about the concerns you... More

Vancouver, Canada
2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed February 11, 2014

The room was dirty - there was a dirty towel hanging on the back of the washroom door, the nightstand had food all over it, there was garbage from the previous occupants left on the lower shelf of the night stand, the windows didn't open and the thermostat didn't work, the bathroom light flickered all night until I finally took... More

Was this review helpful? Yes
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Thank you for taking the time to complete a review. I am sorry to hear that your stay with us was not enjoyable. Unfortunately, without a guest name or date of stay, I am unable to look into the complaints further. Housekeeping standards are very important to us; room inspections are conducted on a daily basis by both the Housekeeping... More

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Additional Information about Sandman Hotel & Suites Calgary West

Address: 125 Bowridge Drive NW, Calgary, Alberta T3B 3R6, Canada
Location: Canada > Alberta > Calgary > Northwest Calgary
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sandman Hotel & Suites Calgary West 3*
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Also Known As:
Sandman Hotel And Suites Calgary West
Sandman Hotel Calgary West

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
121

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