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All 98 Calgary hotels

Sandman Hotel & Suites Calgary West

3.0 of 5 Hotel   |   125 Bowridge Drive NW, Calgary, Alberta T3B 3R6, Canada (Northwest Calgary)
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Sandman Hotel & Suites Calgary West
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42%
Ranked #74 of 98 hotels in Calgary
A recent review
3 of 5 stars reviewed 6 days ago
Leo M St. Catharines, Canada
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  • Reviews (132)
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132 people have reviewed this hotel

Traveler rating
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    37
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

I was invited to a friends wedding in Calgary. Coming from Vancouver Island I booked a hotel at the Sandman Calgary North West for 4 nights. The bride also booked one night previous so we stayed there. The first day staying in her room there was a ring stolen out of the room. There was no safe in any of... More

Was this review helpful? Yes
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Thank you for your recent stay with us. I am sorry to hear that you did not enjoy your time with us. Guests often misplace personal items, suspecting they have been stolen from their room, only to find them when they return home. It is unfortunate, but it does happen on occasion. When a guest reports an item stolen, I... More

St. Catharines, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

Arrived and was greated promptly. Front staff not too helpful when I was looking for restaurant information but she tried. She did not appear to be too happy and was not someone you would expect, with that demeanor, to be at the front desk greeting people. Our hotel room was alright. We stayed 2 nights and when the maid came... More

Was this review helpful? Yes
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Good Afternoon, Thank you for your recent stay and for your feedback. Unfortunately, without a guest name, date of stay, reservation number, I am unable to look into these matters further. The Front Desk Staff are always receiving positive feedback from guests, so I am surprised to hear that you did not receive the service you expected. The staff has... More

Wetaskiwin, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I've been travelling a lot to Calgary in the past few months, staying in different hotels at various locations within the city. For the money, comfort and ease of access to the city and surrounding areas I've found this hotel to be the best. It is always clean and quiet. And unlike the downtown hotels, there is always ample free... More

Was this review helpful? Yes
Vancouver, Canada
Top Contributor
66 reviews 66 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Quick stay for a night. Enjoyed the friendly staff upon check in. They upgraded us to a small suite, pleasant surprise. Pool area was pristine, as was the fitness room, very nice. Nice little touches in the room that made things a bit easier. Location was ideal for call away park the next day. Denny's next door made it easy... More

Was this review helpful? Yes
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Good Afternoon, Thank you for your recent stay with us and for taking the time to provide your feedback. I am glad to hear that you enjoyed your stay and had a fun time at Calaway Park. We hope to see you again sometime in the future. Regards, General Manager More

Kamloops
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Took a long time to check in because only one staff at a time was able to log onto the computer. Not sure what that was about but it was irritating. Had a king room which looked okay at first glance until I had a closer look. There was no clock/alarm. I told the front desk about it and they... More

Was this review helpful? Yes 1
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Good Afternoon, Thank you for your recent stay with us and for taking the time to provide your feedback. I would like to address your concerns; however, without knowing when you stayed, I am unable to do so. The Front Desk staff are provided with additional guestroom amenities, such as towels, pillows, coffee, etc. should a guest require something after... More

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

If you are visiting Calgary for fun trip this is not the hotel you want be in. Very congested rooms, Pricey, No free Parking and felt like staff are not allowed to smile while working. There are lot other good hotels couple of miles away from downtown. This hotel is good for people who have stuff to do in Calgary... More

Was this review helpful? Yes 1
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Thank you for taking the time to provide your feedback. I am disappointed to hear that your stay was less than expected; however, from the details in this review, I wonder if perhaps the wrong hotel was selected for review. The Sandman Hotel & Suites Calgary West is located approximately 12km from downtown Calgary, and we offer an ample amount... More

Vernon
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Trying to find a place to stay on my upcoming trip through and thought I better add my comments. We stayed here a few years ago, on an upper floor. Room was nice, modern, lost of space. Seemed clean and we enjoyed ourselves. So when we went through again, admittedly last fall, we automatically rebooked at this hotel. It was... More

Was this review helpful? Yes
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Good Afternoon, I am terribly sorry to hear that your stay with us last October was not satisfactory. Room cleanliness is taken very seriously; our housekeeping staff must adhere to strict standards, which are monitored by housekeeping supervisors and myself on a daily basis. I would like to point out that I became the General Manager in November 2013, and... More

1 review
3 of 5 stars Reviewed May 20, 2014 via mobile

First impression looked nice. Checked in found used eyelashes in my bathroom (gross), when told front desk they said look into it and never asked my room number and was still there the next day after housekeeping went through( left to see if they notice) cotton fuzz all over living room area not vacuumed. TV was snowy so couldn't watch.... More

Was this review helpful? Yes
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Good Morning. Thank you for your recent stay with us and for your comments. We take guest concerns very seriously, and I am sorry that the front desk staff failed in following up with you. This has been addressed with the front desk team. Housekeeping standards are also a top priority and the housekeeping deficiencies you noted will also be... More

Kamloops, Cda
Top Contributor
51 reviews 51 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 19, 2014

Stayed at the Sandman Calgary West for the long weekend. The hotel which was located across from the Olympic complex was actually pretty nice. The room was clean, and the bed quite comfortable. The room included a sofa and chair, as well as a small fridge. The average rating was mainly due to the elevators not working. There was one... More

Was this review helpful? Yes
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Thank you for your recent stay with us and for providing your feedback. We take guest comments very seriously and use them to ensure our guests’ needs are being addressed. I am terribly sorry that the elevator service was insufficient while you were here. The elevator is extremely important to the hotel, and the elevator company was here to work... More

Cranbrook, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 14, 2014

Great room had a veiw of Olympic Park. Bed was comfortable. Needs a few minor repairs, but overall a good stay. Will definately stay again. Dennies is right next door, good place for breakfast. Check-in and out was quick and the front desk ladies were friendly.

Was this review helpful? Yes
gm_calwest, General Manager at Sandman Hotel & Suites Calgary West, responded to this review

Thank you for your recent stay with us and for taking the time to provide feedback. We appreciate the comments and use it to ensure our team is always exceeding the expectations of our guests. We hope to see you again in the near future. More

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Additional Information about Sandman Hotel & Suites Calgary West

Address: 125 Bowridge Drive NW, Calgary, Alberta T3B 3R6, Canada
Location: Canada > Alberta > Calgary > Northwest Calgary
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sandman Hotel & Suites Calgary West 3*
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Also Known As:
Sandman Hotel And Suites Calgary West
Sandman Hotel Calgary West

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
121

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