We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 98 Calgary hotels

The Pointe Inn

1808 19th St NE, Calgary, Alberta T2E 4Y3, Canada (Northeast Calgary)
Hotel amenities
Save Saved
You added The Pointe Inn to your Saves list
The Pointe Inn
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
6%
Ranked #94 of 98 hotels in Calgary
Write a Review

31 people have reviewed this hotel

Traveler rating
    1
    1
    3
    3
    23
See reviews for
2
5
5
5
Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed 4 weeks ago

Please do not stay at this hotel! Some of the pluggins did not even work so had to move the TV to a different plug. Room was not very good it smelled. Customer service was horrible did care about any problems. There was no phone in the room and no mention of anything of a phone so assumed there wasn't... More

Was this review helpful? Yes
Lethbridge
1 review
1 of 5 stars Reviewed June 13, 2014 via mobile

The place is a dive. The people are rude. I stayed 4 nights. They charged me for a weekly rate. I tryied to get my money back the next day and they said come back on Friday and I'll refund u. What a lie. They gave me $150 back after arguing with them for 20 min. They wanted to give... More

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 14, 2013 via mobile

Room was dirty tub wasnt cleaned bedside table and the small table in room had food and spilt liquid dried to table floor wasnt vacuumed .i would never stay at that place again when we told front desk they said they would have some one re clean the room they didn't so upon check out I complained again the young... More

Was this review helpful? Yes 2
Calgary, Alberta, Canada
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 8, 2013

unclean carpet hotel not organize, they are unprofessional in the reception, they are yelling at each others they are short of staff, and the beautiful part is the continental breakfast some bananas and black coffee with no server, no eggs no orange jus ....nothings. and for the room very old machine for the clim make too much noise. the light... More

Was this review helpful? Yes 5
Kimberley, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed October 25, 2012

I had read so many bad reviews of this place that I never would have chosen to stay here... but I had a last-minute medical appointment in Calgary and had to get a room- fast. I knew it wasn't a good sign that the Pointe Inn was the only hotel in Calgary that still had rooms available....... now I know... More

Was this review helpful? Yes 5
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 23, 2012 via mobile

The room was extremly cold and not very clean. There was the bare minimum for towels, if you can even call them that, as well as soap (one bar). We tried using the bathroom fan to help circulate the air, but had to turn it off because it sounded as if it might catch on fire. You definately get what... More

Was this review helpful? Yes 2
Sherwood Park, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed October 11, 2012

Upon checking in we were told to wait because they were too busy to help us. 40 minutes later we're told "I guess I'll have to help you now." As she was checking us in she got mad because we didn't have the exact credit card used to book, and threatened to cancel our booking and refuse us a room.... More

Was this review helpful? Yes 6
Toronto, Ontario, Canada
Senior Reviewer
7 reviews 7 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed September 28, 2012

Very nasty hotel, lots of druggies and crackheads in this place! Every thing was dirty and sticky. Walls are paper thin. Basically no real beds - just mattresses on a disgusting fecal mattered stained carpet floor. I had to stay here for one night as everything else in the area was booked solid so I had no other choice. If... More

Was this review helpful? Yes 6
Bluffton, Indiana
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 24, 2012

We booked this hotel in July, so we would have a place to stay the night before catching a flight out of Calgary, close to the airport. WHAT A MISREPRESENTATION on the site we booked through! Some of the reviews were pretty negative, others not so much. We erred, on the "not so much " side, and now I am... More

Was this review helpful? Yes 3
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 21, 2012 via mobile

we pulled up and the outside looks run down. when we went in the lobby was nice and the staff were friendly but as we went down the hallway and in the elevator it looked almost scary the cieling was low and the rugs were stained and it looked old. when we got into our room the beds and room... More

Was this review helpful? Yes 3

Been to The Pointe Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Pointe Inn

Address: 1808 19th St NE, Calgary, Alberta T2E 4Y3, Canada
Location: Canada > Alberta > Calgary > Northeast Calgary
Amenities:
Bar / Lounge Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Restaurant Wheelchair access
Hotel Style:
#94 Casino Hotel in Calgary
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and BookingOdigeoWL so you can book your The Pointe Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pointe Hotel Calgary

Owners: What's your side of the story?

If you own or manage The Pointe Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines