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All 99 Calgary hotels

Sandman Hotel & Suites, Calgary Airport

3.0 of 5 Hotel   |   25 Hopewell Way NE, Calgary, Alberta T3J 4V7, Canada (Northeast Calgary)
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Sandman Hotel & Suites, Calgary Airport
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Ranked #62 of 99 Hotels in Calgary
A recent review
5 of 5 stars reviewed 1 week ago
Keith W
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149 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Alberta
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago

Not worth the money. I stayed here on business and wish I switched to another hotel. Heater stopped working, to their credit they gave me a small space heater but overall just an awful experience. Hotel staff seemed helpful enough. Hotel is in need of updating there are stains everywhere!

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1 review
5 of 5 stars Reviewed 1 week ago

We stayed at the Sandman at the beginning and end of our vacation and had nothing but great service. The airport shuttle was such a bonus but the best part of all are the staff they are all helpfull and friendly. I would just like to say a species thank you to the desk manager Keith who sorted out our... More

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Vancouver, BC
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This was my second time staying at this hotel for business. 1st the good: Friendly staff, clean rooms, nicely lit, decent power outlets and well maintained property. 2nd the bad: Even with the A/C all the way to COLD I couldn't cool the room down enough to be comfortable. I had to sleep on top of my covers and really... More

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gm_calair, General Manager at Sandman Hotel & Suites, Calgary Airport, responded to this review

Thank you for your review and the positive comments. I'm not sure if you voiced either, the AC or Internet concerns with the front desk during your stay or not - I certainly hope we could have resolved those issues if you had. If you would like to call the hotel directly and provide me with your room number, that... More

Millom, United Kingdom
Top Contributor
117 reviews 117 reviews
61 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel supplies a free transfer service to and from the airport on a regular basis and this takes all the hassle out of the arrival and departure processes. The staff are as friendly and helpful as is customary in Canada. The rooms are spacious and comfortable and we experienced none of the inconveniences noted by other travellers. There is... More

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Edmonton, Canada
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Sandman at the Calgary Airport is nothing more than it sets out to be, a stopover bed for the night and as such the rooms and service are average at best. On arrival at 2:00 pm I received a warm friendly welcome, however, was advised that my room would not be available for another hour. Travellers come and go... More

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uk
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Our travel agent had booked us into this hotel, for one night prior to flying out the following day. On arrival, the entrance driveway looked like a building site, gravel overlooking an empty lot, of old builders material, the initial impression of the lobby was good, and the staff very helpful, check in was seem less . Room allocated on... More

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gm_calair, General Manager at Sandman Hotel & Suites, Calgary Airport, responded to this review

Thank you for your comments regarding the room odour - I'm not sure what could have caused this especially in two separate areas of the hotel - but have asked our Housekeeping team to ensure all rooms are thoroughly checked (as is daily protocol). Regarding the sheets - it may have been that they were left in the dryer too... More

hertfordshire
Top Contributor
53 reviews 53 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Arrived Calgary Airport after 9 hour flight from UK, tired. After 3 phone calls to the hotel to request the shuttle bus, it eventually arrived 45 minutes later, so not best pleased (they had told us it would be 15 minutes on each occasion we phoned!), and several other hotel shuttle buses had arrived and gone two or three times... More

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gm_calair, General Manager at Sandman Hotel & Suites, Calgary Airport, responded to this review

Thank you for taking the time to write a review regarding your experience with our shuttle transportation. I will certainly follow up with both the front desk staff and the drivers. More

Suffolk, England
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 11, 2014

The rooms and the overall look of the hotel was very clean and nice. We found the staff to be very friendly and helpful. I had to call the reception from the city centre to get instructions on how to get back using public transport, they were very helpful with my enquiries. The hotel is not ideal if you are... More

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Edmonton
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 3, 2014

Stayed here on a layover. Large clean rooms with up to date furnishings. Staff were friendly and checkin was fast! Restaurant was excellent and excellent service. Nice breakfast buffet and great coffee. Beds were fantastic. Very comfortable!

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Toronto, Canada
Contributor
19 reviews 19 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 31, 2014

close to the airport, unfriendly staff actually rude, rooms clean and neat - it served our purpose to be close to the airport early the following morning....has a good restaurant next door -Moxie's - but the staff is slow and not very well trained-sorry- when u come form the HWY u need service!

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gm_calair, General Manager at Sandman Hotel & Suites, Calgary Airport, responded to this review

Thank you for taking the time to write a review following your stay with us in July. I am sorry to hear that you found the service rude at the front desk. We certainly pride ourselves on making our guests feel at home with friendly professionalism and all of our Guest Service Agents have received numerous positive comments from guests.... More

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Additional Information about Sandman Hotel & Suites, Calgary Airport

Address: 25 Hopewell Way NE, Calgary, Alberta T3J 4V7, Canada
Location: Canada > Alberta > Calgary > Northeast Calgary
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sandman Hotel & Suites, Calgary Airport 3*
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Also Known As:
Sandman Hotel And Suites, Calgary Airport
Sandman Hotel Calgary Airport
Sandman Inn Calgary

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