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Hampton Inn & Suites By Hilton Calgary- University Northwest

2.5 of 5
2231 Banff Trail NW, Calgary, Alberta T2M4L2, Canada (Northwest Calgary)
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Hampton Inn & Suites By Hilton Calgary- University Northwest
Ranked #32 of 95 hotels in Calgary
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152 reviews from our community

    Trip type
Traveler rating
    56
    61
    24
    4
    7
Date Rating
Foremost, AB CAN
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 7, 2013

My daughter and I stayed at this hotel for 5 nights and were very happy with out stay. The front desk staff right down to the house keeping staff went out of their way to make our staya feel like a home away from home. If we needed directions to anything they helped us every time. The rooms are clean.... More

Was this review helpful? Yes
Jennifer K, Sales & Marketing at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review
May 8, 2013

Thank you for your great comments. More

Edmonton, Canada
1 review
5 of 5 stars Reviewed May 7, 2013

I have stayed many times now at the Hampton and I find it great for business and family. The staff are outstanding. The location, breakfast with a ton of options and pool make it a great Hotel for family. I never leave reviews, but I'm very happy at many levels. Happy Husband and Father!

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Review collected in partnership with Hampton

Jennifer K, Sales & Marketing at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review
May 15, 2013

We'd love to have the "Happy husband and father" and family back to stay with us anytime!!! Thank you for your comments. More

1 review
1 of 5 stars Reviewed May 7, 2013 via mobile

We book business travel through uniglobe. I had a 3-day guaranteed reservation. Arrived with family on a house hunting trip with several appointments the next day only to be told my reservation was cancelled at 4 pm. Lame excuse of how my travel agent didn't secure it with a valid credit card. Way over priced for a hotel outside the... More

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Jennifer K, Sales & Marketing at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review
May 8, 2013

Please acept our sincere apologies for the hassle and frustration this incident has caused you. We strive to ensure every guest has a pleasant experience at our hotel and we regret the poor impressions we have made on your family. We will use your experience as part of our ongoing service training and look forward to having another opportunity to... More

Grande Prairie, Canada
1 review
5 of 5 stars Reviewed May 5, 2013

Great hotel overall, parking leaves a little to be desired, there is only a few spots on the main level and they aren't reserved for oversized vehicles which they should be. My Yukon barely fit in the underground.

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Review collected in partnership with Hampton

Jennifer K, Sales & Marketing at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review
May 15, 2013

Thank you for taking the time to give us feedback on Trip Advisor, we hope you will stay with us on your future trips to Calgary. Please do not hesitate to contact the Front Desk should you have an issue with a parking spot, they would be happy to help! More

Leduc, Canada
1 review
5 of 5 stars Reviewed May 1, 2013

Loved the underground parking and the fact it was only 1/2 black away from the C-Train so we didn't need to take our car to the Stampede grounds! Within walking distance of some really good restaurants. Everything was nice and clean, the only complaint would be that the pillows were too soft, but we are used to sleeping on memory... More

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Review collected in partnership with Hampton

Jennifer K, Sales & Marketing at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review
May 15, 2013

Thank you for your comments and we look forward to having you stay with us in the future. We do have a choice of pillows : feather or regular pillows - Please let us know in advance and we hope to give you a comfortable one on your next stay! More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 10, 2013

Motel row, good location if you need to be near the University or Sait, we were there for a volleyball tournament. The room is clean, a good size, I like the added security of having to use your key to use the elevator. Washer/Dryer at the underground parkade level if needed. Staff has been there for years. Recent renovation in... More

Was this review helpful? Yes 1
Jennifer K, Sales & Marketing at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review
April 15, 2013

Thank you! More

Edmonton
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 8, 2013

Albeit it's located in "Motel Alley" and not exactly a great location for Calgary, it is the best place in that area and the price is reasonable. It's convenient for a short business trip but that's about it. What needs improvement: Beds are so so. Pillows are too mushy. Ventilation (heat) was noisy. Mini-fridge was noisy. Positives: Breakfast is quite... More

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Jennifer K, Sales & Marketing at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review
April 9, 2013

Thank you for sharing feedback on your recent stay with us via TripAdvisor. I understand the look and feel of your room were of concern,we are working with our maintennance and ficilities teams to correct the issue. I do hope that the next time your travels bring you to the area you will stay with us again so we may... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2013

The quietness and cleanliness of the hotel was great would definitely stay again. the breakfast was great and had several options so that everyone in our group was able to have what they wanted. even though there were a couple of tour groups there was always a full supply of items. Great service, great hotel. Love the fact that there... More

Was this review helpful? Yes 1

Review collected in partnership with Hampton

Jennifer K, Sales & Marketing at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review
April 15, 2013

Thank You for your great comments, we hope to see you back at the Hampton Inn & Suites Calgary University NW. More

Whitehorse, YT
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 2, 2013

I thoroughly enjoyed my stay at the Hampton Inn. The staff were friendly and helpful, the rooms were very nice and clean and they had a fantastic continental breakfast. I think the breakfast was the best part. It was no ordinary breakfast - they literally had everything. I even noticed that they had a brown bag breakfast available for guests... More

Was this review helpful? Yes 1
See 2 more reviews by misskris8 for Calgary
Jennifer K, Sales & Marketing at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review
April 3, 2013

Both, the Management and Staff "thank you" for your great comments. We look forward to having you stay with us in the future. More

Ottawa, Canada
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 2, 2013

The room was clean, the staff were pleasant and friendly and the breakfast was good. There is a nice Thai restaurant within a 5 minute walk and the mall is about a 10 minute walk from the hotel. Enjoyed my stay and will be back!

Was this review helpful? Yes
Jennifer K, Sales & Marketing at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review
April 3, 2013

Thank you for taking the time to post your good comments, we hope you will return to the hotel in the near future. More

 
 
 
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Additional Information about Hampton Inn & Suites By Hilton Calgary- University Northwest

Also Known As:
Hampton Inn And Suites By Hilton Calgary- University Northwest
Hampton Inn & Suites By Hilton Calgary- University Northwest Hotel
Hampton Inn & Suites By Hilton Calgary- University Northwest Hotel Calgary
Hampton Inn Calgary
Calgary Hampton Inn
Address: 2231 Banff Trail NW, Calgary, Alberta T2M4L2, Canada
Phone Number:
Region: Canada > Alberta > Calgary > Northwest Calgary
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotels in Calgary
#25 Business Hotels in Calgary
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Tastefully decorated and appointed rooms and suites. Large lobby with gas fireplace. Continental breakfast with hot items in Breakfast area. Swimming pool with waterslide, hot tub and fitness area. Free WiFi, business centre Underground parking. ... more   less 
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