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All 100 Calgary hotels

Hampton Inn & Suites By Hilton Calgary- University Northwest

2.5 of 5 Hotel   |   2231 Banff Trail NW, Calgary, Alberta T2M4L2, Canada (Northwest Calgary)
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77%
Ranked #32 of 100 hotels in Calgary
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Donna S Regina, Canada
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228 people have reviewed this hotel

Traveler rating
    81
    92
    40
    6
    9
See reviews for
76
37
13
86
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Regina, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Hotel is very clean and very friendly staff willing to help. Fast check in / check out, great breakfast selection with coffee/tea/hot chocolate available 24/7. Rooms a bit pricey but well worth the stay. Excellent location for visiting SAIT residence

Review collected in partnership with Hampton

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Edmonton
Contributor
20 reviews 20 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for 6 nights. The hotel itself is very nice and it's a good central location just off 16th Ave. The only problem I had with this hotel is there is limited parking if you drive a truck. The garage will only handle vehicles 6'2" or lower which most trucks are not. This wouldn't be an issue if the... More

Was this review helpful? Yes 2
Jennifer K, Sales & Marketing at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review

Thank you for taking the time to comment on TripAdvisor. We are sorry to hear you had an issue with parking your truck at the hotel, in future, please let us know and the front desk agent will find you an available parking spot. We hope to welcome you back at the hotel in the foreseeable future. More

Winnipeg, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

Clean and comfortable rooms with great beds and pillow. Very helpful staff during our stay who informed us that if we weren´t 100% sastisfied that we would get a refund. They had a good breakfast with lots of options. It was our first time staying at this hotel and we will most likely stay here again. Close to amenities as... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Jennifer K, Sales & Marketing at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review

The Management & Staff thank you for your great comments and for taking the time to write them on Tripadvisor. We hope to see you at the hotel in the forseeable future. More

Barcelona, Spain
1 review
5 of 5 stars Reviewed March 14, 2014

I have stayed at the Hampton Inn - University NW Calgary several times, always with high satisfaction. Rooms are spacious and clean, and service is excellent. During my last stay I forgot the iPad at the room when I checked out. A call and then dropping by the reception is all it took me to recover the iPad.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jennifer K, Sales & Marketing at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review

Thank you for taking the time to comment on Trip Advisor, we look forward to you staying with us in the forseeable future. More

St Albert, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 6, 2014

The service was very poor. Staff were ready to argue with you instead of trying to find a way to help you. Their parking area is extremely small. They have underground parking that is empty because larger vehicles can not fit.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Jennifer K, Sales at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review

Shannon, we appreciate the review of your recent stay at our hote, I am sorry that you received a poor level of service and assure you that this is not our hotel norm as our goal is Satisfaction Guaranteed. The Management has addressed the issues with staff and the parking situation, we hope the next time you are in the... More

Sexsmith
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 5, 2014

After driving from Grande Prairie, it was nice to find a very comfortable place to stay. We had never tried this hotel chain so we were surprised upon entering the room to see how spacious the room was, lots of room for a business man with a desk comfortable chair and comp. hock up. The bed a king size was... More

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Jennifer K, Sales & Marketing at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review

Thank you for taking the time to comment on Trip Advisor, both the Management and staff appreciate your comments. More

Edmonton, Alberta
1 review
4 of 5 stars Reviewed February 26, 2014

Beds are comfy, lots of floor space, breakfast has good variety and really liked the fact that we could park in heated underground parkade especially since the temperature dropped. Also like the fact that there was good security in building. You must use a room key in elevators at all times and for entrance to parkade.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Jennifer K, Sales & Marketing at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review

Thank you. More

Tullibardine
Contributor
15 reviews 15 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 24, 2014

I've never stayed in a Hampton before but with the Hilton brand I expected more unfortunately. I needed a one night stay for a conference at the University and thought this was handy but you really need a car. It's not ideal to walk from the University (lots of busy roads), the C Train would be fine but expensive just... More

Was this review helpful? Yes 3
Jennifer K, Sales & Marketing at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review

Thank you for commenting on TripAdvisor. We are a "limited service" hotel but within a halfblock of the C-Train station, the fare is $3.00 within the stipulated time limit and most restaurants etc are within a 5 min. walk of the Hotel. We are sorry you were disappointed. More

Vancouver, Canada
1 review
5 of 5 stars Reviewed February 19, 2014

Honestly, I've stayed in a number of hotels along Banff Trail in Calgary and the Hampton seems to be the best option. They are friendly, accommodating, and offer clear communication. They have a 100% satisfaction guarantee, which seems most unusual. I was actually looking for things to complain about because of the guarantee, and I couldn't find a single thing.... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Jennifer K, Sales & Marketing at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review

The Management and Staff would like to "Thank you" for your comments. We hope to see you at our property in the foreseeable future. More

lethbridge, Canada
1 review
5 of 5 stars Reviewed February 19, 2014

cardboard and cold eggs and omelets that couldn't be cut were terrible, more variation and freshness on hot items at breakfast would be appreciated, staff were wonderful, room great, extras asked for were delivered promptly

Review collected in partnership with Hampton

Was this review helpful? Yes
Jennifer K, Sales & Marketing at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review

Thank you for taking the time to comment on TripAdvisor. We are sorry you were unhappy with the eggs, the supplier is designated by Hilton and the Management has notified the supplier of your feedback. In future, please bring this to the attention of the Host/Hostess, who would be happy to provide you with an alternative. We hope to see... More

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Additional Information about Hampton Inn & Suites By Hilton Calgary- University Northwest

Also Known As:
Hampton Inn And Suites By Hilton Calgary- University Northwest
Hampton Inn & Suites By Hilton Calgary- University Northwest Hotel
Hampton Inn & Suites By Hilton Calgary- University Northwest Hotel Calgary
Hampton Inn Calgary
Calgary Hampton Inn
Address: 2231 Banff Trail NW, Calgary, Alberta T2M4L2, Canada
Phone Number:
Location: Canada > Alberta > Calgary > Northwest Calgary
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Calgary
#28 Romantic Hotel in Calgary
#29 Business Hotel in Calgary
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites By Hilton Calgary- University Northwest 2.5*
Official Description (provided by the hotel):
Tastefully decorated and appointed rooms and suites. Large lobby with gas fireplace. Continental breakfast with hot items in Breakfast area. Swimming pool with waterslide, hot tub and fitness area. Free WiFi, business centre Underground parking. ... more   less 
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