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All 98 Calgary hotels

Hampton Inn & Suites By Hilton Calgary- University Northwest

2.5 of 5 Hotel   |   2231 Banff Trail NW, Calgary, Alberta T2M4L2, Canada (Northwest Calgary)
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77%
Ranked #32 of 98 hotels in Calgary
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Giovanni S Edmonton, Canada
  • Overview
  • Reviews (248)
  • Photos (47)
  • Amenities
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  • Room tips (18)
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248 people have reviewed this hotel

Traveler rating
    92
    96
    44
    6
    10
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84
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92
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Edmonton, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Hotel was clean, efficient and central. Manager/Night Security guard wrecked it for our dozen or so rooms as we wanted to socialize in the lobby/seating area and were treated like children and warned that we would be ejected if we made too much noise. Poor design of lobby makes it noisy for upstairs rooms making this hotel a "no fun... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Karessa A, Director of Sales at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review

Thank you for the review. I believe you talked to the GM yesterday, I do apologize for the way the employee approached you about the issue. We are not allowed to have guests drink alcohol in the lobby/common area. We apologize for having this one employee ruin your experience with us. We hope to see you again. We love having... More

Duncan, Canada
Top Contributor
81 reviews 81 reviews
41 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As a tall guy, I notice things like high counters and lots of elbow room. Our big room was bright, clean and comfortable. The bathroom had a super long counter and was very well lit. Lots of plug-ins for electrical devices. Breakfast was a joy....hot omelettes, fresh fruit, hot oatmeal and many other choices. All served in a huge room.... More

Was this review helpful? Yes
Karessa A, Director of Sales at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review

Thank you for the review, we hope to see you soon! More

Regina, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed 4 days for The Calgary Stampede. Hotel is one block from from c-train. Easy access to shopping near by. The hotel itself is clean with very helpful staff. Breakfast buffet was wonderful with lovely couple making sure food was constantly stocked up. The washroom near buffet needs room key to access. And don't take your time in there as... More

Was this review helpful? Yes
Karessa A, Director of Sales at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review

Thank you for taking the time to give us a review, We love having you here! More

Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have to travel to Calgary regularly to see my back surgeon. WCB has booked this hotel for me most times and it is a wonderful place to stay. It is very clean and the staff are awesome. The beds are very comfortable and fresh. AC is a little tricky to get regulated but can be done with a few... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Karessa A, Director of Sales at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review

Thank you for the review, We hope to see you soon! More

toronto, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The security feature of using your room key to operate the elevator every single time is cumbersome. The breakfast food area is too small and people bump into each other even in non-busy times. The ramp to the underground parking is dangerous as you have to be on the left side to swipe and cars would coming out from the... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Karessa A, Director of Sales at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review

Thank you for the feedback,The elevator Security feature is a brand requirement . I apologize that we were not able to meet you needs. Hope to see you soon , we love having you here! More

Battle Ground, United States
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The parking situation at this hotel is beyond ridiculous. Unless you're walking to this hotel or riding a skateboard don't bother, you'll never get into the parking lot. The hotel is run down and smells bad. There are lots of hotels in Calgary. Choose a different one in a different location, this one is located in the ghetto.

Review collected in partnership with Hampton

Was this review helpful? Yes 3
Karessa A, Director of Sales at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review

Thank you for the feedback, we are so sorry that our parking lot was not up to your standards, we do have limited above ground parking for vehicles over 6'3 but we do have 96 parking spots in our underground parkade. Next time please alert the front desk of this issue and we can work with the hotel next door... More

Alameda, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

We have stayed at many Hampton Inns across the US and this influenced our decision to stay with them for this trip. A pleasant surprise was the water slide in the pool which provided hours of entertainment for my family. The rooms are clean and well-kept & the staff is always pleasant. They also accommodated our request for adjoining rooms.

Review collected in partnership with Hampton

Was this review helpful? Yes
Karessa A, Director of Sales at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review

Thank you for the review, we are glad you enjoyed the water slide. We love having you here! More

Plymouth, Massachusetts
Contributor
12 reviews 12 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 15, 2014

This is a standard hotel with nothing notable or special about it. The location is towards the outskirts, about a 15 minute drive to the "downtown" area. My view out the window as a McDonald's paring lot and drive through. The hotel has easy road access and underground parking. They have no bar and only serve breakfast. If you are... More

Was this review helpful? Yes 1
Karessa A, Director of Sales at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review

Thank you for taking the time to write a review I'm so sorry we didn't meet your needs, Hampton Inn & Suites as a brand are not a full services hotel, most of the hotels in this area are not full service. We hope to see you here again soon. More

Spruce Grove, Canada
Contributor
17 reviews 17 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 13, 2014

We were pleasantly surprised at how nice this Hotel was. The Room was large and comfortable and the bathroom excellent. Greeting and service by Front desk was excellent. It is a busy area but was very quiet.

Was this review helpful? Yes
Karessa A, Director of Sales at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review

Thank you for the review! More

Huntington Beach, California
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 8, 2014

Good for a business stay for a night or two. Seemed a bit away from downtown and not so fun to walk around. Rooms were very clean. Internet and cable problems while there but later discovered it was an area wide problem with the service provider and not the hotel's fault. Morning breakfast was typical Hampton Inn fare and served... More

Was this review helpful? Yes
Karessa A, Director of Sales at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review

Thank you for the review More

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Additional Information about Hampton Inn & Suites By Hilton Calgary- University Northwest

Address: 2231 Banff Trail NW, Calgary, Alberta T2M4L2, Canada
Phone Number:
Location: Canada > Alberta > Calgary > Northwest Calgary
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites By Hilton Calgary- University Northwest 2.5*
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Also Known As:
Hampton Inn And Suites By Hilton Calgary- University Northwest
Hampton Inn & Suites By Hilton Calgary- University Northwest Hotel Calgary
Hampton Inn Calgary
Calgary Hampton Inn

47 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#15 Family Hotel in Calgary #23 Romantic Hotel in Calgary #33 Business Hotel in Calgary
Hotel Class
Official Description (provided by the hotel)
Tastefully decorated and appointed rooms and suites. Large lobby with gas fireplace. Continental breakfast with hot items in Breakfast area. Swimming pool with waterslide, hot tub and fitness area. Free WiFi, business centre Underground parking. ... more   less 
Number of rooms
96

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