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Hampton Inn & Suites By Hilton Calgary- University Northwest

#26 of 100 Hotels in Calgary
Certificate of Excellence
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2231 Banff Trail NW, Calgary, Alberta T2M4L2, Canada
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Hampton Inn & Suites By Hilton Calgary- University Northwest
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Hampton Inn & Suites By Hilton Calgary- University Northwest
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304 reviews from our community

Traveler rating
    123
    112
    49
    7
    13
See reviews for
106
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112
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Calgary, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I know they have a 100% satisfaction guarantee but who is going to ask for a room change at midnight? I wasn't about to go argue with anyone at 6 AM either. The beds cannot be slept on ... PERIOD. I've never been so uncomfortable in my whole life. One time, never again.

Was this review helpful? Yes
Cardston, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

This hotel is very friendly, and clean, and hospitable. The staff were friendly as to where the front desk remembered my first name, which was really good. The hotel was under renovations which was understanding, but it was still clean. The staff were really friendly no one had a mad face, all had smiles and looked like they enjoyed there... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Rupesh M, Director of Sales at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review

Dear Ms. Marlene, Greetings From Hampton Inn & Suites!!! Thank you for choosing our hotel for your stay and for the wonderful reviews. We are glad that you enjoyed our facilities and services that we offer,we always welcome your suggestions and comments that helps us to serve you even better. Thank you again for your time to review us,We love... More 

Edmonton, Canada
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

From checking in to checking out the hotel staff was efficient and friendly. It was the perfect experience on a business trip, with no hiccups and helped me stay in a fresh frame of mind so that I could focus on my business and not get distracted by anything else. I have stayed at this hotel multiple times on both... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Rupesh M, Director of Sales at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review

Dear Mr. Arnold, Greetings From Hampton Inn & Suites!!! Thank you for choosing our hotel for your stay and for the wonderful reviews. We are glad that you enjoyed our facilities and services that we offer. Thank you again for your time to review us,We love to see you back soon. Warm Regards, Rupesh Mulakkal Sales Coordinator Hampton Inn &... More 

Fort Saskatchewan, Canada
1 review
4 of 5 stars Reviewed 1 week ago

This hotel is a very clean and nice hotel. The breakfast was excellent and free coffee all day. The pool was nice and a great location for gettting around Calgary. The only issue with the hotel is we were a group booking and they had a pay one night up front and a 14 day cancellation policy. If you book... More 

Review collected in partnership with Hampton

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Edmonton, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

We booked this hotel because it has a pool with a water slide. We wanted something fun for our kids. The Hampton hotel exceeded our expectations in every way. The pool and water slide were perfect and a great hit with the kids. For the complimentary breakfast, the chef made ham and scrambled eggs on top of half a bagel,... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Rupesh M, Director of Sales at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review

Dear Guest, Greetings From Hampton Inn & Suites!!! Thank you for choosing our hotel for your stay and for the wonderful reviews,your feedback is very important to us. We love to see you back again soon. Warm Regards, Rupesh Mulakkal Sales Coordinator Hampton Inn & Suites Calgary University NW 2231 Banff Trail NW Calgary, AB T2M 4L2 Tel: 403.289.9800 Ext:-2503... More 

Pilot Butte, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

WE had a great Stay at the Hampton and we have stayed there before and its always clean and the employees are very courtious. The continental breakfast is one of the best that I have seen in a hotel. The location is great for us with our daughter going to SAIT because its right down the street, And it close... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Rupesh M, Director of Sales at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review

Dear Guest, Greetings From Hampton Inn & Suites!!! Thank you for choosing our hotel for your stay and for your wonderful reviews. We sincerely hope you will check us out again after the renovations. We love to see you back soon. Warm Regards, Rupesh Mulakkal Sales Coordinator Hampton Inn & Suites Calgary University NW 2231 Banff Trail NW Calgary, AB... More 

Toronto
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

From the moment I arrived the staff were very welcoming and they were able to point me in the right direction for restaurants etc. The hotel is in need of some renovations, the rooms and bathrooms are quite dated. That being said, they are in the middle of doing this right now, so I am sure that the hotel will... More 

Was this review helpful? Yes
Sturgeon, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

Nice Hotel, staff was polite and helpful. The room was comfortable, clean and quiet. Booking was a chore though when calling through the central number. Despite this the experience with the individual hotel was pleasant and a good experience.

Review collected in partnership with Hampton

Was this review helpful? Yes
Rupesh M, Director of Sales at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review

Dear Mr. John, Greetings From Hampton Inn & Suites!!! Thank you for choosing our hotel for your stay and for the review afterwards, we really appreciate your business and your feedback is very important to us. We totally understand the trouble you faced during the booking process,we sincerely apologize for the inconvenience occurred to you. Please call me directly on... More 

Sandy, United States
2 reviews
5 of 5 stars Reviewed February 8, 2015

This hotel is centrally located with light rail and easy highway access. The underground parking s a huge plus on cold mornings. The staff take pride in the facility and maintain it constantly. They are helpful and enjoy working with the customer.

Review collected in partnership with Hampton

Was this review helpful? Yes
Rupesh M, Director of Sales at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review

Dear Guest, Greetings From Hampton Inn & Suites!!! Thanks for participating in our survey and for the wonderful reviews. We would love to see you back soon Sincerely, Rupesh Mulakkal Sales Co-Ordinator Hampton Inn hsuites@shaw.ca 403-289-9800 More 

toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 30, 2015

The hotel is under renovation but I barely noticed. The front desk staff are very friendly and willing to help with anything they can. Loved the underground parking especially the night it snowed. There were a few minor inconveniences that I never got around to reporting so can't complain that they would not have dealt with them promptly.

Review collected in partnership with Hampton

Was this review helpful? Yes
Rupesh M, Director of Sales at Hampton Inn & Suites By Hilton Calgary- University Northwest, responded to this review

Dear Guest, Greetings From Hampton Inn & Suites!!! Thanks for participating in our survey and for the wonderful reviews. We would love to see you back soon Sincerely, Rupesh Mulakkal Sales Co-Ordinator Hampton Inn hsuites@shaw.ca 403-289-9800 More 

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