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Best Western PREMIER Freeport Inn & Suites

#6 of 102 Hotels in Calgary
Certificate of Excellence
3.0 of 5
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86 Freeport Boulevard NE, Calgary, Alberta T3J 5J9, Canada
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Best Western PREMIER Freeport Inn & Suites
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Ranked #6 of 102 Hotels in Calgary
Certificate of Excellence
A recent review
5 of 5 stars Reviewed July 2, 2012
Cynderella43 Fort Lauderdale, Florida
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770 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Best Western PREMIER Freeport Inn & Suites
See the most recent reviews
Fort Lauderdale, Florida
Top Contributor
272 reviews 272 reviews
38 hotel reviews
602 helpful votes 602 helpful votes
5 of 5 stars Reviewed July 2, 2012

Wow! How do you describe such an exquisite hotel? You pull up to this hotel and from the outside, it looks great. Upon entering, you notice how sheik, clean, and modern this hotel is. The front desk staff were very attentive and check-in was a breeze. The rooms are a nice size. You walk into an ultra-modern room dressed in... More 

Was this review helpful? Yes 3
Management response:

I am very impressed with the detailed review you posted about the Best Western Premier Freeport Inn and Suites. Your high praise about the majority of our services and amenities is greatly appreciated and I will be passing your comments onto our staff. If you return to Calgary I hope that I have the opportunity to meet you in person.... More 

Edmonton, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 2, 2012

Highly recommended. As four adult travellers, we booked 2 rooms (with King-Sized beds). The rooms were modern, spacious, and clean. The staff service was great - especially from the front desk manager who assisted us with the hotel shuttle service to the airport. The beds/pillows were quite comfortable, with minimal noise-levels outside our rooms. As a frequent traveller, having stayed... More 

Was this review helpful? Yes 3
Management response:

Jeffrey, we truly appreciate you taking the time to post your comments about the Best Western Premier Freeport Inn and Suites and rating us with 5's across the board. I'm always happy to hear when our staff provides exceptional service and our guests enjoy the quality of our rooms. As a frequent traveler I hope that we will see you... More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 1, 2012 via mobile

We stayed here for two nights. The price was excellent and we only paid a bit more to get a suite. The suite was well worth it as it had extra room, a microwave, fridge, sink and safe. The service from all the staff was super. Everyone we encountered was friendly and helpful. The location was excellent for our needs.... More 

Was this review helpful? Yes 1
Management response:

Thank you for posting your review about the Best Western Premier Freeport Inn and Suites. It's great to hear how much you enjoyed your room and our friendly staff. I appreciate your comment about the housekeeping issue and I will be sure to follow up on this. I look forward to your next visit. More 

London, United Kingdom
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed July 1, 2012

We booked in for an overnight stay, called reception from the courtesy phone at the airport & the shuttle bus turned up reasonably promptly. The driver was helpful & the receptionist greeted us with a ready smile & had our docs ready. The room was great ie it met all our requirements - space, cleanliness etc etc. The complimentary breakfast... More 

Was this review helpful? Yes 2
Management response:

I'm pleased to hear that we could be a part of your welcome to Calgary and that we met or exceeded your expectations. Thank you for taking the time to post your review and I hope you enjoyed the balance of your visit to Canada. More 

Canoe
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 26, 2012

We arrived after 1am and were picked up at airport registered promptly. Had a great breaakfast and easy check out the next morning. Room excellent condition. I am sorry Chrystal K had a bad day but her review must be for aanother motel not this one.

Was this review helpful? Yes 2
Management response:

Thank you for taking the time to post your review of our property and rating us so highly. I'm happy that we left such a great impression despite your visit being of such a short duration. I hope that you can stay with us for longer on your next visit to Calgary. More 

Stony Plain, Alberta, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 23, 2012

I was glad I booked early for lower rates. Front staff ignored me and not friendly. From the pictures on the website I thought they had in-room movie which means "the movie channel" and they served powered potatoes. The bacon was rancid and when I told the front desk they gave me a dirty look and said 'oh'. The only... More 

Was this review helpful? Yes 5
Management response:

Dear Crystal, I am very sorry our front desk staff came across as unfriendly and uncaring. This certainly is not the impression we wish to give our guests and we encourage our staff to be empathetic and sincere when listening to guests feedback. I take all the comments from our guests very seriously and will make changes to improve quality... More 

Las Vegas, Nevada
Top Contributor
97 reviews 97 reviews
19 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed June 22, 2012

This hotel is only minutes to Calgary Airport. If you are taking an early morning flight it is a great place to stay. The hotel is more like a W than an Best Western, I mean that in a positive way. Nice bedding, amenities, magnifying mirror, coffee maker, microwave, granite counters, flat screen tv and modern decor.... The free breakfast... More 

Was this review helpful? Yes 2
Management response:

Dara, Thank you for taking the time to post your comments about our property and rate us with such a high review. I'm pleased to hear that you enjoyed all areas of the hotel and managed to get breakfast despite the large number of early departures. For your next visit please keep in mind that we offer a to go... More 

South Haven, Michigan
Top Contributor
52 reviews 52 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 21, 2012

This was just what we needed as we arrived into Calgary airport in the evening. It was conveniently located near the airport so we didn't have to go into downtown Calgary. The rooms were clean, comfortable and a full breakfast buffet was included in the price. Perfect choice for near the airport. But if you want to be near the... More 

Was this review helpful? Yes 1
Management response:

Thank you for taking the time to post your review and refering to us as the perfect choice near the airport. I appreciate your 5 star review and hope that you will return to Calgary in the near future and stay with us again. More 

Pittsburgh, Pennsylvania
Top Contributor
76 reviews 76 reviews
64 hotel reviews
196 helpful votes 196 helpful votes
4 of 5 stars Reviewed June 11, 2012

We are a family of 3 adults visiting Calgary and stayed in a suite at Best Western Premier Freeport Inn & Suites in early-June due to the positive comments on Tripadvisor. The hotel is very new and is located near the airport, to the north of Calgary. If you’re visiting Calgary, there are hotels closer to downtown. Check-in was efficient... More 

Was this review helpful? Yes 4
Kim R, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review

I'm pleased to hear that you selected our location based on the positive reviews we have on Tripadvisor from customers like yourself. I appreciate you taking the time to post your comments for future guests to read and hopefully use as a tool to also decide to stay at the Best Western Premier Freeport Inn and Stuites. We look forward... More 

Brisbane, Australia
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 9, 2012

We only stayed one night, but this airport hotel is excellent. It's very new. We had a beautiful room with a spa and fireplace. The staff were wonderful. They have a restaurant and we arrived late one night but still managed to get a nice meal served to us, and in the morning, a lovely hot and cold buffet breakfast... More 

Was this review helpful? Yes 1
Kim R, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review

Thank you for taking the time to provide your wonderful comments about our staff, food and the King Suite at the Best Western Premier Freeport Inn and Suites. I truly appreciate the 5 star rating as well as hearing about how much you enjoyed your stay with us. I hope you have the opportunity to come back and visit us... More 

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