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Best Western PREMIER Freeport Inn & Suites

#7 of 102 Hotels in Calgary
Certificate of Excellence
3.0 of 5
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86 Freeport Boulevard NE, Calgary, Alberta T3J 5J9, Canada
Best Western PREMIER Freeport Inn & Suites
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Ranked #7 of 102 Hotels in Calgary
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 days ago
sunsetar111 Abbotsford, Canada
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771 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Abbotsford, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

near airport -- easing parking good food -- morning and evening. great rooms -- all amenities. clean - pool and fitness room great stay again. recommend. good response regarding requests. peaceful -- recently built.

Review collected in partnership with Best Western

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Sylvan Lake, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a new property, close to the airport, with a convenient shuttle bus. Check in was quick. The rooms are large- with lots of plug ins for the electronics. Had a king size bed- comfortable and lots of pillows. The restaurant is open concept and the food was very good. There were several loud diners nearby which made visiting... More 

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Kim R, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review

Thank you for staying with us and posting your review on TripAdvisor. I'm pleased to hear that you enjoyed all the features of the hotel including our complimentary full hot breakfast. We look forward to seeing on your next trip to Calgary. More 

Saskatoon, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked this property because it was close to an important family function in the north part of Calgary. I booked the king suite for comfort and to have room for family if they chose to visit during our stay. What we got was a nice little oasis for the missus and I. The bed was beyond comfortable , the... More 

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Kim R, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review

It is truly wonderful to hear how much you enjoyed your visit. We host many guests that are travelling from Saskatchewan and find our location so convenient to access from the Stoney ring road and Deerfoot Trail. I do hope you will join us again for Stampede or the next Rough Riders game against the Stampeders. More 

Regina, Canada
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed here a couple times lately and liked it very much. The rooms are very well appointed, quiet and comfortable. The resurant serves a nice meal. The included breakfast is first rate. The staff were very friendly, helpful and professional. The gift when checking in is a very nice touch!!

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Kim R, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review

Thank you for posting your review and comments about your recent visit to the Best Western Premier Freeport Inn and Suites. Our close proximity to the Calgary Airport is a definite guest favourite since it is less than 10 minutes door to door. So pleased that you enjoyed your stay! More 

Seattle, Washington
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

My family and I stayed here a couple days ago, exhausted after a long trip - (previously staying for 3 nights in Edmonton at a competitive hotel with no problems), so we checked in. Then we head up to our rooms only to find out that it wasn't even ready! We went back down to tell them about the room... More 

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Kim R, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review

I am so sorry for the service that you received during your recent visit. Both of these issues should no have taken place to begin with and the recovery was definitely not what I would expect from our team. They truly are expected to handle guest's issues themselves and are empowered to make decisions in support of customer service. I... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Our experience with this hotel was amazing. I had booked the wrong type of suite. They were sold out, and offered a cot for additional sleeping. As the hotel was sold out they did not have any cots left. They went to a local store and bought one. It was delivered to our room with all the linens as well.... More 

Review collected in partnership with Best Western

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Kim R, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review

Thank you for the 5 star ranking! I'm so pleased that our staff were able to react to your needs and provide an effective and timely solution. I will be sure to pass your compliments onto our team. More 

ponoka, Canada
1 review
4 of 5 stars Reviewed 1 week ago

good staff, friendly even when swamped at breakfast, well done.The rooms were very nice. Hotel is very close to airport, but not much else around. 20-30 min drive to down town week end traffic Kids enjoyed the swimming pool

Review collected in partnership with Best Western

Was this review helpful? Yes
Kim R, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review

Thank you for taking the time to rate our property and post your review. It is always great to hear how much families enjoy our breakfast and the swimming pool and water slide. We look forward to seeing you again soon. More 

Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After staying at Best Western in Edmonton, my sister and I were a little skeptical about another Best Western in Calgary. We weren't sure what we were getting into, but once we pulled up, we were pleasantly surprised. The place is huge, and there is ample parking in front of the hotel, which is free! Who doesn't love free parking?... More 

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Kim R, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review

Thank you for your detailed comments about your visit to the Best Western Premier Freeport Inn and Suites. I'm very pleased to hear how much you enjoyed the amenities and services during your visit. We appreciate the 5 star rating and the recommendation to future guests. More 

Brisbane
Top Contributor
183 reviews 183 reviews
102 hotel reviews
130 helpful votes 130 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Perfect hotel for flights in or out of Calgary as very close to airport. Have stayed several times previously and thought excellent and to our surprise it just gets better. Large hotel with 4 floors, enormous car park. Check-In fast and personal. Staff are very pleasant and helpful. We had a large attractively furnished and well appointed Queen room on... More 

Was this review helpful? Yes
Kim R, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review

Thank you for your continued loyalty to the Best Western Premier Freeport Inn and Suites. I really appreciate you taking the time to provide your feedback about the amenities and services during your visit. In particular I will be sure to pass our comments onto our housekeeping team - I too believe that they are the best in Calgary! More 

Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

was very happy with all of our experience The food was great the staff were very happy and helpful. The beds were a little hard but I slept pretty well I recommend this hotel to anyone that is traveling. The only draw back I see is if you are going to do sight seeing the hotel is on the out... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Kim R, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review

Thank you for your review and comments about your recent visit to the Best Western Premier Freeport Inn and Suites. I will be sure to pass your comments about our staff onto the team. We truly appreciate your recommendation to fellow travelers to the YYC area. More 

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