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All 98 Calgary hotels

Best Western PREMIER Freeport Inn & Suites

3.0 of 5 Hotel   |   86 Freeport Boulevard NE, Calgary, Alberta T3J 5J9, Canada (Northeast Calgary)
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94%
Ranked #4 of 98 hotels in Calgary
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
glory47 Regina, Canada
  • Reviews (595)
  • Photos (102)
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  • Room tips (78)
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595 people have reviewed this hotel

Traveler rating
    386
    173
    25
    9
    2
See reviews for
201
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104
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
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English first
Regina, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had never stayed at this hotel and it was excellent. Very clean, exceptional service and very quiet. We went for supper at the Liberty lounge - we had Caesar salad & chicken linguini and it was awesome. It was the Sunday special and hope they have it next time we stay. The continental breakfast was very good and we... More

Was this review helpful? Yes 1
Kim R, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review

Thank you for sharing how much you enjoyed your dinner in our restaurant and the complimentary hot breakfast. I always enjoy hearing when our guests enjoy their experience and receive "Premier" service. We look forward to seeing your again in the future. More

Toronto, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

After staying in two other hotels during our trip we decided to stay at the Best Western Premier because they were near the airport and the offered breakfast.We were pleasantly surprised when we were booked in at the front desk by a caring clerk and found our room to be large airy and very modern. The setup of the room... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Kim R, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review

Dear Sharyn, Thank you for taking the time to review our Hotel and for your positive comments regarding our staff members, cleanliness, and extensive fresh breakfast. Greatly appreciated! It was our genuine pleasure to serve you and we look forward to see you again!. More

reford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

First of all, most of the staff is rude and unhelpful. When we asked for the complementary shuttle to the airport (supposed to run every half hour) an annoyed clerk told us that it doesn't run regularly and that we needed to book it one day in advance and call if we wanted to be picked up. So basically, if... More

Was this review helpful? Yes 1
Kim R, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review

Paola, Thank you for speaking with me when you were at the hotel and letting me know about your concerns. I'm very sorry that you didn't enjoy your visit and didn't appreciate the food that I personally went out and purchased for all your vegan and gluten free dietary needs. I can assure you that our staff do care about... More

Riverview, Canada
Top Contributor
137 reviews 137 reviews
30 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed one night as we were catching a flight early the following morning. Room was clean and comfortable with all amenities, including a mini fridge and a shuttle service is provided to the airport. As our flight was early, we had to head out before the breakfast was available, but we were given a small bag lunch (piece of fruit,... More

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Kim R, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review

Reading such nice comments coming from a Top contributor such as yourself always make us feel proud of what we do and motivate us to keep giving our 100% for each and every guest. I’m glad you had a pleasant stay and enjoyed your visit while in Calgary. We look forward to see you on your next visit to Calgary... More

Yantai, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel is clean and comfortable. The close proximity to the airport is a plus. The beds are great. Gabi in the lounge is an outstanding server! Albin at the front desk is also a huge asset to this hotel. Now if they can just get the shuttle service running well, they will be in top form.

Review collected in partnership with Best Western

Was this review helpful? Yes
Kim R, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review

Mr. Wood, thank you for taking the time to post your review and comments on Tripadvisor. I have passed on your comments to both Gabi and Albin, and thanked them for delivering superior customer service. I understand that we missed you on the initial shuttle trip and this caused the 10 min. delay from the requested time. I am hopeful... More

Vernon, BC
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

My wife and I have stayed at the Freeport several times and each time we book a king suite. This time we were disappointed in the attention to detail in our room. The fireplace glass was filthy, mould in the shower and a shelf missing in the bathroom. Admittedly, these are not major issues, but unexpected in a deluxe room.... More

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Kim R, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review

Thank you for taking the time to post your comments about your past stay At the Best Western Premier Freeport Inn and Suites. I’m really sorry to hear that our King Suite was not up to the standards as it has been in the past. I will personally follow up with my housekeeping and maintenance staff to prevent this kind... More

Alberta
Contributor
20 reviews 20 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

This was simply a fantastic hotel. The front desk clerk was so friendly, professional, and helpful. It is in an excellent location, the rooms are nicely done and sparkling clean, and the beds were very comfortable. The breakfast was amazing! Lots to choose from! And the pool was excellent too - the kids loved the waterside. This is the only... More

Was this review helpful? Yes
Kim R, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review

Thank you for your kind comments and for your amazing 5/5 review! Reading at titles such as “Best hotel stay of my life” is the best reward we could receive and always draws a huge smile in our faces at the end of the day. We are honored to know this has been at the very top of your hotel... More

1 review
4 of 5 stars Reviewed 1 week ago via mobile

The only issue I had was they missed my wake up call one morning. The hotel was great staff were friendly and it was clean. The Airdrie Rodeo Royalty program is very grateful for their hospitality They are an amazing sponsor and the manager is great

Was this review helpful? Yes
Kim R, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review

Thank you for taking the time to post your review and I am very sorry to hear that we missed a wake up call on one of your mornings. I'm pleased to see that our friendly staff made up for this error and overall you enjoyed your visit. We are very proud to have Rodeo Royalty staying with us and... More

1 review
5 of 5 stars Reviewed 1 week ago

Excellent service, the hot breakfast was AMAZING! The beds and rooms were clean and also really nice! I really enjoyed my stay at this Best Western, the premier is the best one I have stayed in on the Best Western branch!

Was this review helpful? Yes
Kim R, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review

Thank you for your rating and Amazing comments. I'm pleased to see that you enjoyed your visit and had time to sample the complimentary hot breakfast. We are very proud to have Rodeo Royalty staying with us and I'm sure the Airdrie Pro rodeo was a great success! More

Columbia, Maryland
2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel has the best complimentary breakfast than any hotel I stayed in the past. It is conveniently located to Hwy 2 that can lead you to any place in town or out of town. The staff are friendly and knowledgeable. I highly recommend it for anyone.

Review collected in partnership with Best Western

Was this review helpful? Yes
Kim R, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review

It was a genuine pleasure to welcome you to the Best Western Premier Freeport Inn and Suites. Thank you for mentioning the quality of our complimentary breakfast and the convenience of our location. We are pleased to hear your kind comments and hope to welcome you back to Calgary in the near future. More

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Additional Information about Best Western PREMIER Freeport Inn & Suites

Address: 86 Freeport Boulevard NE, Calgary, Alberta T3J 5J9, Canada
Phone Number:
Location: Canada > Alberta > Calgary > Northeast Calgary
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western PREMIER Freeport Inn & Suites 3*
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Also Known As:
Best Western Premier Freeport Inn And Suites
Best Western Premier Freeport Hotel Calgary

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Family Hotel in Calgary #2 Business Hotel in Calgary #2 Romantic Hotel in Calgary #7 Best Value Hotel in Calgary
Hotel Class
Number of rooms
97

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