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Best Western PREMIER Freeport Inn & Suites

3.0 of 5
86 Freeport Boulevard NE, Calgary, Alberta T3J 5J9, Canada
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Best Western PREMIER Freeport Inn & Suites
Ranked #3 of 96 hotels in Calgary
4.5 of 5 stars 138 Reviews
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138 reviews from our community

    Trip type
Traveler rating
    88
    40
    9
    1
    0
Date Rating
Brisbane
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed May 28, 2012 NEW

After a long flight from Australia I arrived tired, worn out and in need of a meal, a bath and a good night's sleep. This hotel provided all of these and more. The shuttle from the airport was efficient and quick as was the easy check in by friendly welcoming staff. After a quiet restful sleep breakfast the next day... More

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Douglas, Isle of Man
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 26, 2012 NEW

We were only staying one night as we had a flight in the afternoon the next day, and even though it was practically on the airport it was so quiet didn't hear a single plane from the room! Staff were friendly and really helpful even let us leave our bags after we had checked out so we could go to... More

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See 2 more reviews by Amanda_IsleofMan for Calgary
Kim Randall, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review
May 28, 2012

I appreciate you taking the time to post you comments about the Best Western Premier Freeport Inn and Suites and rating us so highly. It's always great to hear positive feedback about how friendly our staff are and how much our guests enjoy the build your own omelets at breakfast. Thank you for choosing to stay with us and I... More

Edmonton, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 25, 2012 NEW

Stayed for 1 night at this hotel, and we were wishing we had booked for a few more nights here. The hotel is newer, so the rooms are wonderfully appointed. The microwave and fridge in the room is a wonderful touch, as well as the in room safe. The breakfast served was great, lots of selection, including hot food! Well... More

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See 2 more reviews by Edmontonbound for Calgary
Kim Randall, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review
May 28, 2012

Thank you for taking the time to post your comments and provide such a wonderful review about the Best Western Premier Freeport Inn and Suites. It is great to hear that you enjoyed your stay and we were able to meet or exceed your expectations. We hope that you will be back soon. More

Guildford
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 16, 2012 via mobile
1
person found this review helpful

I can't say anything bad about this hotel. Very modern, nicely decorated, decent size room. Amazing bed - lovely nights sleep. Lovely breakfast and dinner the night before was very good too. I would highly recommend this hotel.

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Kim Randall, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review
May 17, 2012

Thank you for taking the time to post your comments about the Best Western Premier Freeport Inn and Suites. I'm thrilled to hear that we met or exceeded your expectations in the quality of our beds and the food and beverage service. We appreciate your recommendation of our property! More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2012 via mobile
1
person found this review helpful

I will never regret staying in best western premier in Calgary! I really enjoyed staying there, staff were very nice and welcoming...which made me very happy as I checked in... the breakfast was awesome and the pool and pool area was very clean... I was there for business and really needed to relax in the hot tub which was also... More

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Kim Randall, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review
May 17, 2012

Dear Sofia, Thank you for posting such a wonderful review about the Best Western Premier Freeport Inn and Suites. It is nice to hear how much you enjoyed the hot tub and I am always pleased to recieve feedback about the great job our staff are doing to deliver exceptional customer service. We look forward t your next stay in... More

Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 7, 2012
1
person found this review helpful

I was disappointed with my stay at this hotel. I booked it specifically for its pool and when I arrived I was told it was closed. I was placed in a room just outside the elevators and had to put up with a lot of noise all night long. In retrospect, maybe I should have asked for a different room.... More

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Kim Randall, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review
May 8, 2012

Thank you for taking the time to provide your feedback about our property. I am very sorry that we did not meet your expectations and you encountered the number of challenges during your stay. To avoid noise complaints in rooms above the pool we close our facilities from 10pm thu 6am daily. With regard to the balance of your comments... More

Outlook, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 5, 2012
1
person found this review helpful

Shuttle arrived in less than 10 minutes to pick us up at 1:30 am. Staff was excellent everywhere. Room was wonderful - very clean, beautiful decor and incredible beds. Best complementary breakfast ever - warm perfectly boiled peeled eggs, fresh pastry, fresh fruit salad, and then cereal and toast. Shuttle took us back to hotel perfectly on time. Highly recommended.... More

Was this review helpful? Yes
Kim Randall, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review
May 8, 2012

Thank you for posting your excellent review of the Best Western PREMIER Freeport Inn and Suites. I am thrilled to hear that we could finish off your vacation with such a positive and lasting memory. I hope that you will plan another visit soon. More

Vancouver, Canada
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 2, 2012
1
person found this review helpful

staff were very friendly and accomodating. the rooms were very clean and updated. the bed and pillows were amazing!! the breakfast was more than i expected it to be with self made waffles, bacon, fruits, cereals, oatmeal and the works! i didnt have time to use the pool or the gym (closes at 10pm) but walked by it and looked... More

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Kim Randall, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review
May 8, 2012

I really appreciate you taking the time to provide your feedback about the Best Western Premier Freeport Inn and Suites. I'm pleased to see that the quality of our facilities and friendliness of our staff met or exceeded your expectations. I look forward to welcoming you back for your business travel needs. More

Waterloo, Canada
Contributor
19 reviews 19 reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 25, 2012
2
people found this review helpful

Had 4 King rooms booked mid-April + Upgraded (free) all to King Suite (probably b/c I'm Diamond Elite) pre-arrival without asking, now that's service + all 4 rooms were close by and close to elevator (helpful for big family) + Quick big comfy shuttle (new Benz bus) to/from airport + Good breakfast. DIY waffle and order-to-make omelet + Modern decor,... More

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Kim Randall, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review
May 1, 2012

Dear Jerry, Thank you for the "Excellent" review of our property and your loyalty to Best Western as a Diamond Elite member. As a seasoned traveller it is wonderful to hear that we met or exceeded your expectation for service and quality. I hope you will be returning soon and that I have the opportunity to meet you. More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 24, 2012
1
person found this review helpful

Great hotel, large rooms. Clean, brand new, and modern. One of the best free breakfasts I've ever had. Only downsides would be the pool (too cold and too deep for young kids), the slide is way too fast and potentially dangerous for kids, and the dinner in the restaurant was quite bad.

Was this review helpful? Yes
Kim Randall, General Manager at Best Western PREMIER Freeport Inn & Suites, responded to this review
April 25, 2012

Thank you for your review of the Best Western Premier Freeport Inn and Suites. It is great to hear that you enjoyed our complimentary hot breakfast with an omelet station and that you found our rooms large and clean. We keep our pool at 84 degrees which is close to the maximum we can set it at before it is... More

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Additional Information about Best Western PREMIER Freeport Inn & Suites

86 Freeport Boulevard NE, Calgary, Alberta T3J 5J9, Canada
Price Range: PLN: $$

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Best Western PREMIER Freeport Inn & Suites
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