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BEST WESTERN PREMIER Freeport Inn & Suites

#4 of 103 Hotels in Calgary
Certificate of Excellence
GreenLeadersBronze level
3.0 of 5
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86 Freeport Boulevard NE, Calgary, Alberta T3J 5J9, Canada
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BEST WESTERN PREMIER Freeport Inn & Suites
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Ranked #4 of 103 Hotels in Calgary
Certificate of Excellence
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 1 week ago
Michael M
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825 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here to catch an early flight out of YYC Calgary, Alberta. Brand new hotel with all the amenities and close to the airport terminal. Efficient transport to the airport terminal. Will certainly stay here again.

Was this review helpful? Yes
Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review

I am glad you have had a great experience with us. Thank you for considering us again in the future and we look forward to welcoming you back. More 

Saskatoon, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is a little out of the way, but it's very quiet. Beds are nice and firm. The staff is very friendly, even during breakfast they come out to chat. The breakfast buffet has great selections and it's spaced out so you're not crowding or waiting in line. The hotel is very clean and smells fresh.

Was this review helpful? Yes
Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review

Thank you very much for your review and for recognizing the friendliness of my staff. I know it can get very busy during breakfast and my staff try their best to handle pressure and still ensure that they have some time to visit with our guests. We do our best to maintain a fresh and clean atmosphere and thank you... More 

West Kelowna B.C., Canada
1 review
5 of 5 stars Reviewed 1 week ago

Very good front desk staff. We were going to go to the Olive Garden but had supper at the hotel restaurant instead. The meal was beyond our expectations and the calamari was done to perfection. Excellent location close to perimeter highway on our way to Regina.

Review collected in partnership with Best Western

Was this review helpful? Yes
Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review

I appreciate your good comments about our hotel Henry. I will let our Chef know about your good feedback regarding the calamari and your good experience at the restaurant. I am proud of my staff for striving to provide "Premier" service and quality and I'm glad you recognize that. I hope to welcome you back in the future! More 

4 of 5 stars Reviewed 1 week ago

We stayed at the Best Western for one night on our way up to Banff. The car service from the airport was quick and convenient. The included breakfast was great and the rooms were nice and big. The staff was super friendly!

Was this review helpful? Yes
Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review

Thank you Holly for choosing our hotel to be your home for one night on your way to Banff. I am glad that you found our shuttle service quick and convenient. Its also great to hear that you enjoyed our full, hot breakfast and that the room was comfortable for you. I appreciate your feedback about my staff being friendly,... More 

thunder bay, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Well appointed hotel with nice restaurant, bar, and good breakfast facilities. The rooms are clean and comfortable with quality amenities. The interior and exterior appearance is modern and attractive. Location is convenient to Calgary International Airport (YYC).

Review collected in partnership with Best Western

Was this review helpful? Yes
Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review

Thank you Bradley for writing a 5 star review about our hotel. I'm pleased to hear that you had a good experience with us and we would love to have you back again in the future More 

Vancouver
Level Contributor
79 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked the hotel for July 17 to 19 attending a friend's wedding in Calgary. Good things about this hotel is - customer service emails are very responsive - they have free airport shuttle! - they work with Discount Car Rental that is located in the Toyota dealership which is like a 7 minute walk from the hotel - Great... More 

Was this review helpful? Yes 1
Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review

Thank you very much for taking time in writing a very detailed review about our hotel. I am glad that you have had a good experience with us and I appreciate the good feedback. We look forward to welcoming you again in the future More 

Winnipeg, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Hot breakfast! Order omelettes! Clean hotel! Nice pool, hot tub was hot! Reception was really nice too!! I wasn't able to book the hotel on my phone because of bad reception and the staff matched the price on Expedia!

Was this review helpful? Yes
Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review

Thank you for your feedback and I 'm happy to know that you enjoyed your stay with us. I'm pleased to hear that my staff was able to match Expedia price for you and we would love to have you back in the future. More 

Montreal, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I was surprised that this Premiere Best Western is right beside a big Petro Canada Truck stop refueling station and parking lot. I will choose another hotel the next time. Hotel is clean and the price was fair for our stay. Shuttle driver was not very informative and was very quiet and did not offer any information and no welcome... More 

Was this review helpful? Yes
Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review

Thank you for your feedback. I will be following up with our shuttle drivers to remind them that they are the first and last impression for our guests. Its unfortunate that you didn't like our location. Our location is strategic in its proximity to the Calgary airport and our ability to deliver guests door to door in less than 10... More 

5 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights and it was our second time at this hotel. I liked the customer service, the pool (heated), and the included breakfast (that has an omelet station). I requested a crib and the gentleman who checked us in told us the crib would be in the room and if not call the front desk - without any reminders... More 

Was this review helpful? Yes
Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review

First of all thank you for choosing our hotel to be your home in Calgary once again. I am happy to know that my staff did a great job in pro-actively setting up the crib for you. I appreciate your good comments about the customer service, the pool and that you enjoyed the breakfast. See you again in the future. More 

Comox, Canada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived at the above BEST WESTERN, first time, great front desk people, helpful and friendly. My room, great, everything I wanted. Bobby, the Hotel Courtesy DRIVER, exceptional, great time. Bar staff, breakfast staff great. Service great. Would like to have stayed longer. Will return, THANKS TO ALL, Freeport Inn & Suites.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review

I am truly happy to know that we had made your first time stay with us a memorable one. I'm so proud of my team and how helpful and friendly they are. I informed Bobby about your feedback and he is very happy to know about your good review. Looking forward to welcoming you again in the future and thank... More 

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