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The Fairmont Palliser

#17 of 102 Hotels in Calgary
Certificate of Excellence
133 9th Avenue Southwest, Calgary, Alberta T2P 2M3, Canada
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The Fairmont Palliser
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1,172 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fullerton, California
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

WE stayed at many Fairmont hotels, but this was the BEST service we've ever received. EXTREMELY exceptional service from one of the managers (Alexander?) of the President's Club. The room was large and extremely clean and laid out nicely. The hotel restaurants served very nice food but we also visited several of the local restaurants that were also very good.... More 

Was this review helpful? Yes
TheFairmontPalliser, Public Relations Manager at The Fairmont Palliser, responded to this review

Hello there, Thank you so very much for letting us know about receiving such attentive and warm service from our colleague, Alexander from Fairmont President's Club. This means a lot to us that our team delighted you as so and that we have built loyalty from the experience you received. We will certainly pass on this feedback to him directly.... More 

St. Catharines, Canada
Contributor
17 reviews 17 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed 3 nights in May 2015 and quite enjoyed chatting about wines with the very knowledgeable Sarah in the lobby bar. Hotel is well situated within a one block area from Stephen Ave where you will find many restaurants and pubs. Hotel room was spacious with a very comfortable bed. Valet parking staff were very efficient and customer centric.

Was this review helpful? Yes
TheFairmontPalliser, Public Relations Manager at The Fairmont Palliser, responded to this review

Dear Jim, Thank you so much for taking the time to post a review of your recent stay with us. We are so happy to hear that you connected with our colleague Sarah in the Oak Room Lounge over wine. We look forward to welcome you back! Best, Jacqueline Tyler Communications Manager Fairmont Palliser More 

Stouffville
1 review
5 of 5 stars Reviewed 3 days ago NEW

Would definitely stay here on my next visit to Calgary. Close to all amenities. Good lounge and great service. My wife and I really enjoyed our stay here and would highly recommend this hotel. Thank you to all the staff for making this a memorable trip. C. Segreti

Review collected in partnership with Fairmont Hotels & Resorts

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TheFairmontPalliser, Public Relations Manager at The Fairmont Palliser, responded to this review

And we appreciate you being our guest, Carlos! Best, Jacqueline Tyler Communications Manager Fairmont Palliser More 

Vadodara, India
Top Contributor
53 reviews 53 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It is an excellent property right in the center of calgary, next to Calgary tower and easy walking distance of the river front park. Our experience was very good, Pam at reception gave us the room promptly though we were early for their check in. And we got an upgrade to a nice room with a view. Good bed and... More 

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TheFairmontPalliser, Public Relations Manager at The Fairmont Palliser, responded to this review

Thank you! We will surely pass on your kind comments to Pam at Front Desk. Best, Jacqueline Tyler Communications Manager Fairmont Palliser More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Weeks ago, we booked a one night stay in a 'Large Deluxe Fairmont Room', and specified a king size bed. This was 'guaranteed' to our supplier Discover Holidays Inc. On arrival late at night, very tired after a 10 hour flight, we found it was twin beds, only. We didn't have the energy to go back to reception with all... More 

Was this review helpful? Yes 1
TheFairmontPalliser, Public Relations Manager at The Fairmont Palliser, responded to this review

Hello there, We are very sorry we weren't able to fulfil your bed type request. With third-party reservations companies, we are not always able to provide the most accurate inventory of our guest room availability. We surely hope to have chance to delight and surprise you upon your next stay with us. We appreciate you letting us know. Best, Jacqueline... More 

Vancouver, Canada
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We booked 4 rooms at the Fairmont Palliser, Calgary for 3 nights in May. On arrival, we notified that one of the guests with a confirmed booking for 3 nights will be arriving a day late. We were prepared to pay the full 3 nights for all the booked rooms anyway. The hotel receptionist confirmed the name of the guest... More 

Was this review helpful? Yes 1
TheFairmontPalliser, Public Relations Manager at The Fairmont Palliser, responded to this review

Hello, We regret to read this review of a reservation confusion; I welcome you to reach out to me directly to look further into what happened as this is not our Fairmont standard or typically procedure for our guests. We apologize for any inconvenience this caused you. And we appreciate you letting us know. Best, Jacqueline Tyler Communications Manager Fairmont... More 

Edmonton, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent hotel, awesome location, wonderful service and rooms. I have nothing bad to say...I found this to be a first rate hotel from start to finish! I was only there for one night but would definitely come back.

Was this review helpful? Yes
TheFairmontPalliser, Public Relations Manager at The Fairmont Palliser, responded to this review

Carla, And from start to finish, your review means a lot to us. Thank you for sharing it with us. Best, Jacqueline Tyler Communications Manager Fairmont Palliser More 

Salisbury
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 3 nights on vacation. Made very welcome from confirmation of booking some days prior to arrival to checkout. But we had difficulty turning bedside lights on or off and could not work them with the wall switch. Called maintenance twice and sort of ok by last day. AC worked well as did wifi. Very comfortable in keeping with 5... More 

Was this review helpful? Yes
TheFairmontPalliser, Public Relations Manager at The Fairmont Palliser, responded to this review

Hello there, We really appreciate your feedback on the bedside lights; are you able to email me directly to ensure we look into their accessibility for you upon your next visit with us? We're happy to hear we delighted you otherwise all around. Best, Jacqueline Tyler Communications Manager Fairmont Palliser Jacqueline.tyler@Fairmont.com More 

Brisbane
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

It was hard to know what rating to award this hotel as we had room issues that the hotel management went above and beyond to fix...but at the end of the day, most people will stay in the regular room type we started in, so in the spirit of TripAdvisor it's only fair that I give an honest review. We... More 

Was this review helpful? Yes 1
TheFairmontPalliser, Public Relations Manager at The Fairmont Palliser, responded to this review

Hello there, We really appreciate this review and its specific details about how our colleagues were able to delight you and make you feel well taken care of. As of last month, we now have 407 renovated guestrooms which honour our heritage while offer luxurious modern amenities. 101 years ago, we were built along the railway which helped connect Canada... More 

Toronto, Ontario, Canada
Top Contributor
50 reviews 50 reviews
32 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely Hotel! Gold Rooms are on higher floors and provide access to the Gold Lounge. Check-In was amazingly efficient and the staff already knew what we needed. Concierge staff go out of their way to help. The rooms were very well appointed and there was nothing missing from the room itself. All of the fine details were well thought out!... More 

Was this review helpful? Yes
TheFairmontPalliser, Public Relations Manager at The Fairmont Palliser, responded to this review

We are delighted you enjoyed Fairmont Gold! Thank you for your review. Best, Jacqueline Tyler Communications Manager Fairmont Palliser More 

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