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The Fairmont Palliser

#17 of 102 Hotels in Calgary
Certificate of Excellence
133 9th Avenue Southwest, Calgary, Alberta T2P 2M3, Canada
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The Fairmont Palliser
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1,167 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancouver, Canada
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We booked 4 rooms at the Fairmont Palliser, Calgary for 3 nights in May. On arrival, we notified that one of the guests with a confirmed booking for 3 nights will be arriving a day late. We were prepared to pay the full 3 nights for all the booked rooms anyway. The hotel receptionist confirmed the name of the guest... More 

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TheFairmontPalliser, Public Relations Manager at The Fairmont Palliser, responded to this review

Hello, We regret to read this review of a reservation confusion; I welcome you to reach out to me directly to look further into what happened as this is not our Fairmont standard or typically procedure for our guests. We apologize for any inconvenience this caused you. And we appreciate you letting us know. Best, Jacqueline Tyler Communications Manager Fairmont... More 

Edmonton, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Excellent hotel, awesome location, wonderful service and rooms. I have nothing bad to say...I found this to be a first rate hotel from start to finish! I was only there for one night but would definitely come back.

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TheFairmontPalliser, Public Relations Manager at The Fairmont Palliser, responded to this review

Carla, And from start to finish, your review means a lot to us. Thank you for sharing it with us. Best, Jacqueline Tyler Communications Manager Fairmont Palliser More 

Salisbury
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed 3 nights on vacation. Made very welcome from confirmation of booking some days prior to arrival to checkout. But we had difficulty turning bedside lights on or off and could not work them with the wall switch. Called maintenance twice and sort of ok by last day. AC worked well as did wifi. Very comfortable in keeping with 5... More 

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TheFairmontPalliser, Public Relations Manager at The Fairmont Palliser, responded to this review

Hello there, We really appreciate your feedback on the bedside lights; are you able to email me directly to ensure we look into their accessibility for you upon your next visit with us? We're happy to hear we delighted you otherwise all around. Best, Jacqueline Tyler Communications Manager Fairmont Palliser Jacqueline.tyler@Fairmont.com More 

Brisbane
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

It was hard to know what rating to award this hotel as we had room issues that the hotel management went above and beyond to fix...but at the end of the day, most people will stay in the regular room type we started in, so in the spirit of TripAdvisor it's only fair that I give an honest review. We... More 

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TheFairmontPalliser, Public Relations Manager at The Fairmont Palliser, responded to this review

Hello there, We really appreciate this review and its specific details about how our colleagues were able to delight you and make you feel well taken care of. As of last month, we now have 407 renovated guestrooms which honour our heritage while offer luxurious modern amenities. 101 years ago, we were built along the railway which helped connect Canada... More 

Toronto, Ontario, Canada
Top Contributor
50 reviews 50 reviews
32 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Lovely Hotel! Gold Rooms are on higher floors and provide access to the Gold Lounge. Check-In was amazingly efficient and the staff already knew what we needed. Concierge staff go out of their way to help. The rooms were very well appointed and there was nothing missing from the room itself. All of the fine details were well thought out!... More 

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TheFairmontPalliser, Public Relations Manager at The Fairmont Palliser, responded to this review

We are delighted you enjoyed Fairmont Gold! Thank you for your review. Best, Jacqueline Tyler Communications Manager Fairmont Palliser More 

Vancouver, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I like this hotel. A lot. The check in was professional and efficient. The ambiance of the main foyer is stunning with high ceilings and other details. The rooms are well laid out and lovely and offer many things that other similarly priced hotels do not. The window in the main room opens. I had requested a quiet room and... More 

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TheFairmontPalliser, Public Relations Manager at The Fairmont Palliser, responded to this review

And we like our guests a lot too! Thank you so much for this wonderful review. We are so happy you found your room to be quiet and comfortable. We look forward to welcome you back. Best, Jacqueline Tyler Communications Manager Fairmont Palliser More 

Pasadena
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Fairmont Palliser Hotel has very good toiletries for ladies. Rooms on higher floors (e.g. 10th floor) are brighter in lighting, have contemporary carpets, and seemed renovated. But, vanity area is limited to wash basin. There is no space for cosmetic bag. A handle was used for towels, and a door hook for two bathrobes. No where can one hang our... More 

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TheFairmontPalliser, Public Relations Manager at The Fairmont Palliser, responded to this review

Hello there, Thank you for your feedback. Did you know that on our Fairmont Store website, you can purchase our exclusive Le Labo Rose 31! We also appreciate your suggestions re. hooks in guestrooms, we'll be sure to pass this onto our teams. Best, Jacqueline Tyler Communications Manager Fairmont Palliser More 

Montreal, Canada
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the Palliser for 2 nights while on a business trip to Calgary. Service was impeccable, room was clean and comfortable. I loved that there was so much light in the room as well as in the washroom thanks to 2 windows. The pool, hot tub and hamam facilities are worth a visit - enjoyed them all alone after... More 

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TheFairmontPalliser, Public Relations Manager at The Fairmont Palliser, responded to this review

This is a lovely review. We especially love to hear you found your room to be nice and bright thanks to the windows in the guestroom. We look forward to host you again soon. Jacqueline Tyler Communications Manager Fairmont Palliser More 

Shardlow, null, United Kingdom
Top Contributor
138 reviews 138 reviews
46 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had been booked into the Fairmont Palliser via Rocky Mountaineer Tours so we knew little about it before our arrival. What a fantastic surprise, it is more than 100 years old but it is so palatial, it really takes you back to a bygone age in a good way. Our room had recently been renovated and every aspect if... More 

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TheFairmontPalliser, Public Relations Manager at The Fairmont Palliser, responded to this review

We hope we have a longer period of time to surprise and delight you too, Ray! It was lovely to have you be our guest for one night's stay! Best, Jacqueline Tyler Communications Manager Fairmont Palliser More 

Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a great stay. Close to shopping center. Staff very helpful. Restaurants typical of fairmont - pub style to classic. Would recommend if staying in Calgary. Close to cslgary tower. Rooms clean, beds and pillows very comfortable. Swimming pool and hot tub great. Fitness centre well equipped.

Was this review helpful? Yes 1
TheFairmontPalliser, Public Relations Manager at The Fairmont Palliser, responded to this review

Thank you so much, Jenny! We are happy to hear you enjoyed all the amenities and luxury as so - especially our fitness centre! We look forward to have you back again soon. Best, Jacqueline Tyler Communications Manager Fairmont Palliser More 

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