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Hyatt Regency Calgary

#17 of 100 Hotels in Calgary
Certificate of Excellence
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700 Centre Street SE, Calgary, Alberta T2G 5P6, Canada
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Hyatt Regency Calgary
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Hyatt Regency Calgary
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715 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hyatt Regency Calgary
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Okotoks, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 25, 2013

The service at this hotel is awesome- they truly go above and beyond to make sure you're well taken care of. Room was clean, but quite basic for the price and we could hear the train going by all night (we were on the 6th floor, facing west). The food was great - we are catered when we go there.... More 

Was this review helpful? Yes 1
Houston, TX
Top Contributor
65 reviews 65 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 25, 2013

First night the room was too hot. I complained and the staff sent an engineer to the room while I was away and reported that the temerature control was set the lowest temperature. While that was a true statement, it did not resolve the issue. Another call and I was moved to a much cooler room where the everthing worked... More 

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Edmonton
Top Contributor
102 reviews 102 reviews
25 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed February 25, 2013

The hotel was very nice, which was to be expected for the price. The breakfast buffet in the restaurant downstairs was the nicest I've ever seen. The pumpkin pancakes and goat cheese and zuccini frittata were my favorites

Was this review helpful? Yes
ManagementHRC, General Manager at Hyatt Regency Calgary, responded to this review

Dear terry_brent, Thank you for taking the time to share your recent experience at Hyatt Regency Calgary. I am glad to hear that you enjoyed your stay and took advantage of our fantastic breakfast in Thomsons Restaurant. Please come back again soon to visit. Best, Herb Rackliff General Manager More 

Calgary, Canada
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed February 22, 2013

I recently stayed one night at the Hyatt as I was there for a conference. The service is very good at this hotel. We had a room that included access to the Regency Club room. The included appetizers in the evening were great and the continental breakfast was excellent. The only negative was the pillows, so if that is important... More 

Was this review helpful? Yes 1
Vancouver Island
Top Contributor
74 reviews 74 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 20, 2013

Was in Calgary for a convention! All of the staff were amazing and took really good care of us. The rooms have been updated, our bed very comfy. Walk to pretty much everything and is on the Stevens St Mall.

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ManagementHRC, General Manager at Hyatt Regency Calgary, responded to this review

Dear Soudini, I am glad to hear that you enjoyed your stay at our hotel for your recent convention and that our staff took great care of you. Please come back again soon to visit. Regards, Herb Rackliff General Manager More 

Canada
Top Contributor
59 reviews 59 reviews
19 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed February 14, 2013

Overall decent stay at the Hyatt Regency in Calgary. Had to stay one night for business and chose this based on location over anything else. Hotel is starting to look a little dated (not too bad) but there were areas in my room that were in need of some repair...namely the bathroom. Hotel staff were focused on upselling EVERYTHING. Upon... More 

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Kamloops
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 13, 2013

Service was the highlight. Employees from the reception staff to housekeeping were very engaging. Certainly made you feel like a valued customer. WIFI access was expensive. Hyatt Gold Passport is nothing significant compared to other programs such as Fairmont Gold. Still a very enjoyable experience.

Was this review helpful? Yes 1
Comox, Canada
Top Contributor
70 reviews 70 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed February 9, 2013

No better connection to the Convention Centre than the Hyatt. Rooms are great, service extraordinary, very attentive staff. When I needed bubble wrap and packing boxes, the staff directed me to a nearby UPS store. Oversize airport limo? No problem. One observation - in this day of personal hot spots on smart phones, why do hotels still try to sell... More 

Was this review helpful? Yes 2
St. Albert, Canada
Top Contributor
92 reviews 92 reviews
8 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed February 8, 2013

Staying with my wife who is here for a conference. Had some time so I thought I would write mid-stay. I have no problem if I need to amend things later on. Pros: great downtown location, friendly and helpful staff, overall clean, nice pool, good fitness center for a hotel (cables, db up to 50, machines, cardio', towels, h2o), connected... More 

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Calgary
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 3, 2013

We recently stayed at the Hyatt for a weekend Stay-cation. The location is excellent as we had access to all the amenities in downtown Calgary as well as the c-train station being located right around the corner that enabled us to go to the Scotiabank Saddledome to watch the Calgary Flames play the Chicago Blackhawks. All staff from the Concierge... More 

Was this review helpful? Yes
ManagementHRC, General Manager at Hyatt Regency Calgary, responded to this review

Katy365, Thank you for taking the time to share your experience with us. I am glad to hear that you enjoyed your stay-cation and look forward to welcoming you back soon to the hotel. Best, Herb Rackliff General Manager More 

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