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Hyatt Regency Calgary

#15 of 102 Hotels in Calgary
Certificate of Excellence
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700 Centre Street SE, Calgary, Alberta T2G 5P6, Canada
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Hyatt Regency Calgary
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Hyatt Regency Calgary
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812 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Level Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed at the Hyatt Regency Calgary for one night on business during the Stampede, and was very impressed by the excellent service. From the doormen to front desk staff and concierge, everyone was super friendly and went out of their way to be helpful. I was very fortunate to be upgraded to a corner room in the business floor... More 

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Nanaimo, Canada
1 review
5 of 5 stars Reviewed 1 week ago

I loved it. It's in the higher price bracket, but worth it if you want to feel pampered. The spa is beautiful, the gym is gorgeous, the staff are friendly, the whole place if clean, comfortable. I'd like to go back and pamper myself on a regular basis.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Calgary, Canada
4 of 5 stars Reviewed 1 week ago

A great stay at the Hyatt for our annual convention. The staff was very supportive for all of our needs. The biggest disappointment was business center, it charges a min of $4.00 to log on, then charges by the minute and per page printed - very disappointed as my vacation hotel across town would have let me print what I... More 

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Burnaby, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Had no concerns with my stay. There was cunstruction across the street but didn't bother me too much. Front staff did not speak strong Engish but were kind. Restuarant staff seemed to not speak English super well either. if you are one that has a hard time understanding English with an accent, don't stay here then; it could be frustrating... More 

Review collected in partnership with Hyatt Hotels

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Fmm
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We were looked after very well. We had had a full day and just wanted to unwind with a drink after the performance and before calling it an evening. The service was very good. But then again this is the Hyatt.

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Fulahear, United States
1 review
5 of 5 stars Reviewed 1 week ago

this is the best hotel we have stayed at in Calgary so far we have stayed at 3. the staff care about making your stay as good as possible highly recommend if you want to pay the amount they charge for rooms and amenities

Review collected in partnership with Hyatt Hotels

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2 of 5 stars Reviewed 1 week ago

Nice property. Comfortable rooms. Staff need to work on thier social skills. Most staff nice but much room for improvement. Staff do not appear to be very well trained. Specifically front desk and lobby lounge. Will not recommended! This hotel has a long way to go where customer service is concern Will not stay @ this property again. Finally, very... More 

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Nick F, Director of Rooms at Hyatt Regency Calgary, responded to this review

Dear Michael C, Thank you for your recent feedback in regards to your recent visit. I was happy to see you like the product we provided and comfortable rooms. I was extremely disappointed to see we failed to even meet your expectations as it relates to your customer service experience. Please accept my sincere apologies. Please know that I take... More 

NYC
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Was in town recently for the Stampede and chose to stay at reliable 'ol Hyatt for it's convenient location and predictable quality. We got more than expected, from smiling faces, wonderful courtesy, a great room, fine tastes in the lounge, and great service throughout. It was the most "homey" I have prefer felt in a downtown, "big box" hotel. My... More 

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Edmonton, Canada
1 review
5 of 5 stars Reviewed 1 week ago

We booked this hotel last minute not knowing what to expect. The location is fantastic and within walking distance of restaurants, lounges, patios and the Stampede fair area. The hotel staff were friendly and welcoming. Our room was clean, comfortable and had every amenity needed. Even during stampede chaos we didn't hear a thing in our room and slept great!

Review collected in partnership with Hyatt Hotels

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Ann Arbor, Michigan
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I have a hard time writing a less-than-perfect review of the Hyatt. I like the hotel; I like the people. I spent a ton of money there. But when something came where I needed loyalty for management, I was ignored. The frontline staff have no authority to accommodate The Marriott and Westin in town are better at that. I'd suggest... More 

Was this review helpful? Yes
Nick F, Director of Rooms at Hyatt Regency Calgary, responded to this review

Dear MLSMan, Thank you for taking the time to share feedback regarding your stay. We are certainly very happy to see you that you enjoyed the hotel and staff. I was disappointed to hear that you encountered major concerns with disloyal management during your stay, but I can certainly understand your frustrations. I would like to offer my sincere apologies... More 

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