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Comfort Inn & Suites South

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4611 MacLeod Trail S.W., Calgary, Alberta T2G 0A6, Canada
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Comfort Inn & Suites South
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125 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Whitehorse, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Somewhere I saw The NEW Comfort Inn and Suites. Parts of it are not new. I am sure it is an old hotel that has been remodeled but they have a ways to go yet. The common areas and the bedrooms are good. The bathrooms need a lot of work. Cracked floor tiles, cracks in cabinet finishes, leaking faucets, peeling... More 

Was this review helpful? Yes
hotel385, General Manager at Comfort Inn & Suites South, responded to this review

Thank you for staying with our hotel and sharing your comments about your stay. Our hotel is newly renovated and we are currently in the process of reviewing our bathrooms for a refresh. We are happy to hear that your stay was enjoyable we hope to see you again when you come to Calgary. More 

Ormond Beach, Florida
Level Contributor
120 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent our first two nights at this Comfort Inn in Calgary and returned to spend our last night prior to flying back to the states the next morning. The hotel met all our expectations. The was very nice, fairly large, had Wi-Fi that worked, and was reasonably priced. The staff was helpful, courteous, and there was plenty of parking... More 

Was this review helpful? Yes
hotel385, General Manager at Comfort Inn & Suites South, responded to this review

Thank you so much for taking the time to share your feedback with us. This means so much to us. We were very happy to hear of your experience with us and how well we met your needs. Please rest assure that I will be sharing your feedback with my team. You are a valued guest and we appreciate your... More 

Medicine Hat, Canada
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was my second stay here in 2 months, mostly because of it's proximity to the Eye Care Center. Junes rates were considerably higher than in April. I was told that this was because of the Stampede ( which was still 2-3 weeks away ). No discount given for Choice Card Membership and the senior rate was approx. $7 off... More 

Was this review helpful? Yes
hotel385, General Manager at Comfort Inn & Suites South, responded to this review

Thank you for staying with us and we appreciate you choosing our hotel for your needs. Rates do fluctuate with hotel occupancy and the time of the year you are staying at the hotel. With that being said June being one of the peak months the rates are higher than April. We did offer you a discount for a Seniors... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I came to yyc last minute for an adventure run on the hottest day of the year. Our room wasn't going to be ready until 2 and it was like 1130 but the staff was super accommodation And let me shower all the paint and mud off me. When our room was ready it was amazing. Two tvs a king... More 

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hotel385, General Manager at Comfort Inn & Suites South, responded to this review

We really appreciate the positive comments about your recent stay with Comfort Inn & Suites - South our staff does try its utmost to accommodate all guest needs as they arise. Glad to hear that you enjoyed our breakfast buffet with the fresh made waffles and sausages. I am so sorry to hear about the drapes, I wanted to clarify... More 

Red Deer, Canada
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed June 19, 2015

I booked this hotel as it was part of the Choice hotel group and I got a discount via my breakdown assistance cover. We were going to a concert in the evening and this hotel was a perfect location for the Saddledome (8 minutes). On arrive the service was ok, the guy working appeared to be very busy with a... More 

Was this review helpful? Yes
hotel385, General Manager at Comfort Inn & Suites South, responded to this review

Thank you for staying with our hotel. We are happy to hear that your stay was enjoyable and it was close to the Saddledome for the concert that you were attending. We are in the process of planning a renovation for our bathrooms in the near future. The wetness on the carpet by the heating cooling unit was due to... More 

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 16, 2015

Nice hotel on mcloud trail fairly close to c train. Local area has suffered somewhat lots of stores closed. Short taxi ride form Saddledome or downtown. Staff are ok rooms are nice enough. Little bit pricey but cheaper with a choice card membership

Was this review helpful? Yes
hotel385, General Manager at Comfort Inn & Suites South, responded to this review

Thank for you for staying with our hotel. We are happy to hear that you enjoyed your stay with us. Our hotel is located close to the C Train station making it easy to get around the city including, the Saddledome, Chinook Shopping center and downtown. The area is going under a revitalization with renovations to the complex across from... More 

Westlock, Canada
Level Contributor
66 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed June 9, 2015

Not the best. Overpriced with a touch of arrogance. This place was mediocre throughout. Old rooms, few towels and a general feeling that made my stay less than memorable. A charge for a PPV movie was over $15. Are you kidding me, I could buy the dvd for less. Continental breakfast was also disappointing.

Was this review helpful? Yes
hotel385, General Manager at Comfort Inn & Suites South, responded to this review

Thank you for staying with our hotel and sharing your comments. Our hotel has recently gone through an extensive renovation which does include new bedding, beds, carpets, wall paper, art work and drapery just to name a few. The pay per view system is provided by a 3rd party vendor and is there as a service and provide movies that... More 

Travelers are raving about these Calgary hotels

Manitoba
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 25, 2015

When we arrived our rooms were not ready and we needed to wait for about 45 minutes in the lobby, when we got to our rooms there were 2 towels for our family of 4 to use. We asked for more but they said they had none, really? When I asked for shampoo they also said they were out and... More 

Was this review helpful? Yes
hotel385, General Manager at Comfort Inn & Suites South, responded to this review

Thank you for taking the time to share your comments, We would have been more than happy to address theses concerns with you at the hotel when they occurred and would have rectified them to your satisfaction. As you are aware there was a large volleyball tournament taking place in Calgary during the May long weekend, which you were a... More 

North Battleford, Canada
2 reviews
2 of 5 stars Reviewed May 19, 2015

i wasn't very happy when my family and I spent the day touring Calgary, leaving the hotel at about 9:30am and returning around 4pm to find that our towels were taken from the room, BUT nothing was replenished. Beds weren't made either. Working in the tourism business, that is one thing that the place I work at takes pride in... More 

Was this review helpful? Yes
hotel385, General Manager at Comfort Inn & Suites South, responded to this review

We appreciate your comments regarding your recent stay with our hotel. I apologize if we fell short on meeting your expectations. We would like to invite you back to our hotel the next time you are in Calgary and we will assure you that your stay will be a pleasant one. More 

1 review
1 of 5 stars Reviewed May 18, 2015 via mobile

After a long and tiring trip we were longing for decent place to sleep and get our rest. Upon arriving at the hotel kind of late (11pm), this African-American "Manager", that wouldnt give his name, looked at us and didnt let us in at first. He claimed we looked homeless. He gave us rude service which we did not appreciate.... More 

Was this review helpful? Yes
hotel385, General Manager at Comfort Inn & Suites South, responded to this review

Thank you for taking the time to express your incident regarding your recent check-in with our hotel. As we have discussed this matter earlier, we realize that friendliness, courtesy, and a willingness to help are essential qualities that should be displayed by all employees at all times. With this in mind I have spoken to the staff members involved in... More 

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