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Comfort Inn & Suites South

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4611 MacLeod Trail S.W., Calgary, Alberta T2G 0A6, Canada
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Comfort Inn & Suites South
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Comfort Inn & Suites South
Comfort Inn & Suites South
Comfort Inn & Suites South
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113 reviews from our community

Traveler rating
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    33
    28
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    20
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29
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Edmonton, Canada
Contributor
20 reviews 20 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Let me start with the good... Our room was immaculately clean. This was the cleanest room we have stayed in for a really long time. The beds were very comfortable. The linens were quite nice. The room could not have been any better - maybe they could have thrown in a few more towels... However... when we went to book,... More 

Was this review helpful? Yes 2
hotel385, General Manager at Comfort Inn & Suites South, responded to this review

Thank you for staying with our hotel. I am so sorry to hear about the confusion with the method in which your reservation. Reservation Counter is in no way affiliated with Comfort Inn or Choice Hotels in any way. The reservations come directly to our system with all pertinent details including the rate and cancelation policy. We have honored the... More 

Medicine Hat, Canada
Contributor
14 reviews 14 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for 3 nights during a swim meet. I found it clean, well kept and quiet, which is good considering it sits along the busy Macleod Trail. They have a complimentary breakfast which was well stocked and available early as we were usually gone by 7:00am. The hotel employees were pleasant and friendly. Overall really good... More 

Was this review helpful? Yes 1
hotel385, General Manager at Comfort Inn & Suites South, responded to this review

I would like to thank you for taking the time to review your recent stay with our hotel. I am happy to hear that you enjoyed our breakfast and that our guest room was to your satisfaction. Here at Comfort Inn and Suites we pride ourselves on providing comfort, great service to all our guests that come to our hotel... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 1, 2015

This is the place for families with or without children. The hotel was so clean and service was really good. The pool and hot tub was very clean and choices at the complementary breakfast was incredibly amazing. Ideal for people who like to get away and relax.

Was this review helpful? Yes 2
hotel385, General Manager at Comfort Inn & Suites South, responded to this review

Thank you for the wonderful comments about your recent stay with our hotel. We are happy to hear you enjoyed our newly renovated pool and hot tub area. As well as our breakfast in the morning. We hope to you see you again! More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 30, 2015

I cannot say enough about the front desk staff here! They are so wonderful. We stayed 3 days and they were all great. The one morning we just missed breakfast (which is a good spread), the gentlemen at the front desk heard my son crying and (he is 3) that he really wanted a waffle. The gentlemen came over turned... More 

Was this review helpful? Yes 1
hotel385, General Manager at Comfort Inn & Suites South, responded to this review

We are happy to hear that you enjoyed your stay with us! The fresh made waffles are always a hit with kids and we were more than happy to see that your son was able to enjoy a waffle too! We look forward in seeing you again when you are next in Calgary. More 

Lethbridge, Canada
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed January 22, 2015

We stayed one night at this hotel as my husband had an appointment nearby. The staff was excellent (Gautam) Our room wasn't ready so upgraded us to a suite. Beds were comfy rooms clean. Complimentary breakfast had good variety. Would stay again.

Was this review helpful? Yes 1
hotel385, General Manager at Comfort Inn & Suites South, responded to this review

I would like to thank you for the great feedback regarding your recent stay with our hotel. We are happy to hear that you have a great stay, enjoyed our comfortable beds and our great breakfast. We look forward in welcoming you back when you are next in Calgary! More 

Kailua, Hawaii
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 20, 2015

We tried this hotel rather than staying downtown. We paid a $20 upgrade for a suite, so the hotel cost more than the hotel where we usually stay. The bed was very uncomfortable for us both, the pillows were the size of a cushion even though we were in a king size bed. They charged $2 for the in room... More 

Was this review helpful? Yes 1
hotel385, General Manager at Comfort Inn & Suites South, responded to this review

Thank you for staying with us, we do appreciated your feedback on your recent stay. We provide pillows in accordance with what is required by the hotel chain, these standard pillows which are specific to the Comfort Inn brand are found in all hotels in Canada and USA. We have had a lot of positive comments on how comfortable they... More 

edmonton
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 31, 2014

Worst service I have ever received. Pool water ruined my swimsuit and gave my 3 young children a red ichy rash. Hotel Manager did nothing to help with the problem and actually refused to speak to me about the matter. Manager's name was Fizel.

Was this review helpful? Yes 2
hotel385, General Manager at Comfort Inn & Suites South, responded to this review

Thank you for staying with us and expressing your concerns regarding your stay. Our pool facilities are monitored daily with a chemical balance that is done by our maintenance engineer daily to ensure that the water chemistry is balanced. We also have our pool chemistry balanced 24 hours a day through a electronic system to ensure that the water chemistry... More 

Senior Contributor
21 reviews 21 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 5, 2014

I've stayed at this property for several dozen nights and didn't even realize that it has a pool! The staff is very friendly here. There is a great Pho restaurant next door and a large shopping center nearby.

Was this review helpful? Yes 4
hotel385, General Manager at Comfort Inn & Suites South, responded to this review

I would like to thank you for being a loyal guest of our hotel and appreciate friendliness of our staff and the comfort of our guest rooms. I would like to encourage you to try our pool with giant waterslide and relax in the hot tub its a great way to end the day. We hope to see you again... More 

Prince George, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 27, 2014

Very professional and courteous staff. Upon check-in, EXPEDIA.CA had not made the reservation at this establishment. Fortunately, for my son and I, there was a vacancy!!! They put through a call to EXPEDIA.CA and I was on "hold" for quite awhile, until I got gruff....then the reservation was faxed through, finally. EXPEDIA already had charged my account for the room...it... More 

Was this review helpful? Yes 1
hotel385, General Manager at Comfort Inn & Suites South, responded to this review

I would like to personally thank you for the great review about our hotel. Our staff is always there to help our guests and make their travel as smooth as possible and yours is an example of that. We would like to welcome you back to our hotel and provide you with a great stay! More 

Oakdale, California
Top Contributor
59 reviews 59 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed October 12, 2014

Not much to say about the hotel. Clean, comfy room and friendly staff. We had never been to Calgary before, so although we were in a "noisy" area, we really liked how close we were to the train. It saved us from driving around a city we were unfamiliar with. Took us right to downtown by the shops and resturants.

Was this review helpful? Yes 4
hotel385, General Manager at Comfort Inn & Suites South, responded to this review

Thank you for taking the time to write the positive comments about your stay with us, we pride ourselves on being centrally located to shopping and great restaurants. We look forward in welcoming you back to our hotel the next time you are in Calgary. More 

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