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Comfort Inn & Suites University

2.5 of 5
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2369 Banff Trail, N.W., Calgary, Alberta T2M 4L2, Canada
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Comfort Inn & Suites University
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Ranked #75 of 103 Hotels in Calgary
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193 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Minden, Canada
5 of 5 stars Reviewed 1 week ago NEW

rooms were lovely we were upgraded to a suite both visits The front desk manager was very pleasant and could not have done any more to make our stay memorable across the street is the rapid transit that will take you downtown Calgary in 15 minutes

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Bloomington, Illinois
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel! The hotel and our room was very clean. The beds were super comfy! The waterslide was a hit with our kids. They played until 10 pm and were right back at the pool at 9 am when the pool opened. breakfast was good - sausage, eggs, toast and muffins, waffle machine, cereal, yogurt and fruit

Was this review helpful? Yes 1
Victoria, Canada
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stopped in for the night on a recent family road trip. Courteous staff, excellent service and good value. Location was conveniently close to McMahon Stadium and several restaurants. Would highly recommend this hotel for someone looking for budget accommodations.

Was this review helpful? Yes 1
Sadiq T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the time to complete the Trip Advisor online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services... More 

Edmonton, Canada
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Totally easy access with some covered parking stalls in the rear. Very clean smart looking rooms.. comfy comfy beds.... breakfast not just danish rolls... rather eggs, sausage, waffles... etc... friendly staff over seeing breakfast nook. Front Desk reservation staff 100% excellent!! Always welcomed with a smile.. treat us like their guests not just like a paying customer! (Floor tiles around... More 

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Dartmouth, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed there for an early morning flight....about 15 minutes to the airport. Good basic motel for the price. Would stay there again. Would have no problem recommending to others. Room , bathroom clean. No restaurants or bars in the hotel or nearby.

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Sadiq T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Halifax, Nova Scotia, Canada
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel was reasonably clean, though getting a bit dated and tired. The bed was comfortable and the room spacious. The tv was just okay and the wifi was terrible. For the $90 a night, it was a passable hotel, worthy of a stay, but certainly worth no more. The breakfast was embarrassing, but the location was workable if you... More 

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Sadiq T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Thank you for reviewing our Hotel on Trip Advisor. Your Reviews are very important to us and will help us improve in areas highlighted by our valued guests. I was concerned to see your note in Regards to Breakfast & WIFI. I can assure you that your comments won't go unnoticed and Infact we have already started to... More 

Gibbons, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 27, 2015

Beds are comfortable, breakfast in the morning is ok nothing great but the coffee is hot and there is a waffle station. Water pressure in the shower could be better but the rooms are clean and noise was never an issue. Pool is good and the kids loved the water slide. Have stayed there in the past and would stay... More 

Was this review helpful? Yes
Sadiq T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the time to complete the Trip Advisor online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again... More 

Invermere, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 23, 2015

We went to Calgary to see the Cirque de Soleil and have a nice dinner out. At 10:30 we went to tuk in for the night we discovered that the bedding was soiled (body fluids). I called the front desk and the bedding was changed quickly and courteously. Upon check out the following morning the girl at the front desk... More 

Was this review helpful? Yes 4
Sadiq T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites University. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the Issues you faced in the Room in regards to bedding on your recent visit. I have shared your feedback with... More 

Banff
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed April 16, 2015 via mobile

I have never stayed at such a horrible place. Booked online for a king with in room whirl pool. Went to check in and told no, that means a bathtub. I said well doesn't every room have a bathtub. So don't book on their website. Call directly. The front desk upgraded me to one with a whirl pool. I was... More 

Was this review helpful? Yes 6
Sadiq T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites University. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the Issues you faced in the Hotel. I have shared your feedback with the Relevant Departments to ensure we handle these... More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 11, 2015 via mobile

IWe had a very wonderful holiday & outstanding experience at your Hotel during our arrival to Calgary. Thanks to your entire team for making our stay warm and welcome. During our stay, we asked for directions on how to get to places such as Malls etc as well as places for dining out and given very helpful ideas and suggestions.... More 

Was this review helpful? Yes 2
Sadiq T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, I would like to thank you for the time you have taken to share your feedback via our on-line survey. I was thrilled to see such positive scoring! Please be assured that they will be shared with the team directly. Thank you again for sharing your experience with us and we hope your next visit will be even... More 

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Prices are for 1 room, 2 adults
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