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Comfort Inn & Suites University

2.5 of 5
2369 Banff Trail, N.W., Calgary, Alberta T2M 4L2, Canada (Northwest Calgary)
Hotel amenities
Comfort Inn & Suites University
Ranked #82 of 95 hotels in Calgary
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94 reviews from our community

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Date Rating
Edmonton, Canada
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 17, 2013 NEW via mobile

I had stayed at this hotel in September 2012 and must have had a renovated room at that time because the rooms I received in March 2013 were disappointing. I requested a change to a renovated room and they put me in a different, identical room. Shower made a loud screeching and banging noise, TV remote was missing and once... More

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Santa Fe, New Mexico
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed May 8, 2013

I try and take into consideration that this hotel is under renovation. I can excuse the mess from that. The room was okay, but definitely needed repairs. My room had a missing light fixture and a barely functional HVAC system, and cigarette burns on the comforter-- all hopefully will be resolved in the renovations. The one thing that tipped my... More

Was this review helpful? Yes 1

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Lethbridge, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 25, 2013

Were just looking for a place to stay overnight - This one is pretty good for the price -- Has pool and waterslide but did not use it - Decent breakfast - the hotel was right close where we needed to be so that is why we chose this one. $119 for the night

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 3, 2013

If you are looking for a well furnished, quiet, warm and friendly place to stay in Calgary, this is it. It is a step away from local transit, malls and restaurants. I keep going back there because it is a perfect place for a business trip or personal stay with facilities that are more than adequate for both intentions. The... More

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See 6 more reviews by emgee999 for Calgary
Medicine Hat, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 19, 2013

The front desk staff were rude and argumentive and slow. The rooms were dirty and overall maintenance of hotel is run down and dirty. Heating unit was so noisy, TV did not work, hard bed and tiny pillows were awful, and no clock radio. Location by LTC is only redeeming quality, but very disappointing for a Comfort Inn hotel. It's... More

Was this review helpful? Yes 2
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed March 18, 2013

The only good thing I can say about this hotel is that it is in motel village and close to the University of Calgary. That's it -- I have no other positive comments. I found the evening desk personnel to be gruff and off-putting. There was a constant smell of stale smoke throughout the hallways and into the room. The... More

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See 10 more reviews by rstwohee for Calgary
Calgary, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 25, 2013

Unfortunately I stayed here for 4 nights as I was in town for work and it was the only hotel available in NW Calgary. I can understand they were under renovations, however, the overall look and feel was dirty. The elevators were dirty and made terrible noises and the hallways were also dirty. If you are under renovations, you need... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 24, 2013 via mobile

The MANAGER himself checked us in, very rude man. The next morning I came out my room and heard an old woman call the cleaning ladies " a bunch of lazy morons!" I was in shock. Come to find out she is actually an owner. Breakfast had mouldy bread and that same lady was trying to make us hurry up... More

Was this review helpful? Yes 2
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed February 20, 2013

From first contact after a long day at a local hospital...this place was a joke. Front desk person talked on phone for 10min before acknowledging us. We requested a suite and were given a standard room. Then he tried to tell us it was a suite. Everything was very run down and they really didnt seem to care . I... More

Was this review helpful? Yes 2
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 20, 2013 via mobile

I stayed at this hotel 2 nights. Upon check-in I noticed the signs stating they were renovating and please excuse the mess. No problem I understand the rolls of carpet in the hallways among other things, but the other stuff is inexcusable! Elevators looked like they hadn't been vacuumed for weeks, the hallway on floor 3 smelt like stale smoke,... More

Was this review helpful? Yes 1
 
 
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Additional Information about Comfort Inn & Suites University

Also Known As:
Comfort Inn And Suites University
Comfort Inn & Suites University Hotel
Comfort Inn & Suites University Hotel Calgary
Comfort Inn Calgary
Calgary Comfort Inn
Address: 2369 Banff Trail, N.W., Calgary, Alberta T2M 4L2, Canada
Region: Canada > Alberta > Calgary > Northwest Calgary
Amenities:
Business Center Fitness Center Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #82 of 95 hotels in Calgary
Price Range: $$
Hotel Class:2.5 star (2.5*)
Reservation Options:
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