We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Comfort Inn & Suites University

2.5 of 5
Hotel website
Hotel deals
2369 Banff Trail, N.W., Calgary, Alberta T2M 4L2, Canada
Special Offer
Stay Twice = Gift Card
Comfort Inn & Suites University
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #75 of 102 Hotels in Calgary
Write a Review

187 reviews from our community

Traveler rating
    26
    32
    36
    31
    62
See reviews for
49
22
26
55
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (187)
  • Mar-May only
    (44)
  • Jun-Aug only
    (56)
  • Sep-Nov only
    (51)
  • Dec-Feb only
    (36)
All months
Gibbons, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Beds are comfortable, breakfast in the morning is ok nothing great but the coffee is hot and there is a waffle station. Water pressure in the shower could be better but the rooms are clean and noise was never an issue. Pool is good and the kids loved the water slide. Have stayed there in the past and would stay... More 

Was this review helpful? Yes
Invermere, Canada
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 weeks ago

We went to Calgary to see the Cirque de Soleil and have a nice dinner out. At 10:30 we went to tuk in for the night we discovered that the bedding was soiled (body fluids). I called the front desk and the bedding was changed quickly and courteously. Upon check out the following morning the girl at the front desk... More 

Was this review helpful? Yes 4
Sadiq T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites University. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the Issues you faced in the Room in regards to bedding on your recent visit. I have shared your feedback with... More 

Travelers are raving about these Calgary hotels

Banff
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 16, 2015 via mobile

I have never stayed at such a horrible place. Booked online for a king with in room whirl pool. Went to check in and told no, that means a bathtub. I said well doesn't every room have a bathtub. So don't book on their website. Call directly. The front desk upgraded me to one with a whirl pool. I was... More 

Was this review helpful? Yes 5
Sadiq T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites University. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the Issues you faced in the Hotel. I have shared your feedback with the Relevant Departments to ensure we handle these... More 

Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 11, 2015 via mobile

IWe had a very wonderful holiday & outstanding experience at your Hotel during our arrival to Calgary. Thanks to your entire team for making our stay warm and welcome. During our stay, we asked for directions on how to get to places such as Malls etc as well as places for dining out and given very helpful ideas and suggestions.... More 

Was this review helpful? Yes 2
Sadiq T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, I would like to thank you for the time you have taken to share your feedback via our on-line survey. I was thrilled to see such positive scoring! Please be assured that they will be shared with the team directly. Thank you again for sharing your experience with us and we hope your next visit will be even... More 

Grande Prairie, Canada
Top Contributor
93 reviews 93 reviews
27 hotel reviews
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed April 10, 2015 via mobile

Spent very little time at the hotel! I flew to Calgary and wanted to be close to SAIT the C train is right across the street and five minutes from SAIT. People seemed to be enjoying the pool and hot tub. Management was helpful and accommodating would I stay here again definitely. There's a DQ right behind the hotel bad... More 

Was this review helpful? Yes 1
Sadiq T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, I would like to thank you for the time you have taken to share your feedback via the Trip Advisor Online survey. Please be assured that your comments will be shared with the team directly. Thank you again for sharing your experience with us and we hope your next visit will be even more pleasant than the previous... More 

Saskatoon, Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed April 10, 2015

Very good location! There are many hotels nearby and it is close to the freeway. My family took a short 2 nights trip to Calgary from Saskatoon. I called the front desk ahead of time to ask if we can check in early and they were able to accommodate us an hour early. Really appreciated that. I faced 2 problems... More 

Was this review helpful? Yes 1
Sadiq T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, I was concerned to read your note relating to the problems you faced in the hotel in regards to Air-Conditioning Unit & Breakfast. I can assure you that steps will be taken to ensure we improve in the areas highlighted. I Have already spoken with the Relevant Departments directly regarding your comments. Please accept my personal apologies for... More 

Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2015

Had a wonderful stay at the Comfort Inn while in Calgary for the Brier. The staff and Management were so helpful and accommodating. The complimentary breakfast was great especially when the staff running the breakfast room even went as far as to make waffles for us. Empty coffee, juice, bread and other breakfast foods were filled up before you could... More 

Was this review helpful? Yes 1
Sadiq T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Marion, Thank you for taking the time to complete the Trip Advisor online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2015

The tentativeness, caring and very accommodating staff was very much appreciated. Exceeded my expectations. The rooms were very comfortable and definitely good value for the money. I will definitely stay at the Comfort Inn again.

Was this review helpful? Yes 1
Sadiq T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Prince Albert, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 23, 2015

Our stay at the Comfort Inn was very enjoyable. The rooms were neat and clean, the pool area was well kept and the complimentary breakfast was very good. We were especially impressed with the staff and the friendliness we were shown throughout the weekend. They even let us use the breakfast room for a child's birthday party and were eager... More 

Was this review helpful? Yes 1
Sadiq T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Thank you for your kind feedback. We are glad you have enjoyed your stay at Comfort Inn and Suites University Calgary. We appreciate your stay and look forward to welcoming you back again soon! Best Regards, Sadiq Tejani Front Office Manager Comfort Inn & Suites 4032892581 More 

Assiniboia, Canada
1 review
1 of 5 stars Reviewed February 10, 2015

I booked a few hours ago online because it is close to the hospital. Short notice so we needed to take pet due to family illness. Found out they don't let dogs stay. They would not refund the room. Forced to stay at a different hotel and I am out $92.00 because they would not refund. Poor customer service.

Was this review helpful? Yes
Sadiq T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, I would like to thank you for the time you have taken to share your feedback via our on-line survey. Your feedback helps us to improve our services and meet our guest needs and expectations. I was concerned to read the note relating to the issue you faced related to your Pet. The Receptionist Did speak to Expedia... More 

Questions? Get answers from hotel staff and past guests. Ask a question

45 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (34)
Viewed
Room/suite (17)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (7)
Viewed
Pool/beach area (2)
Viewed
Dining (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (2)
Viewed
Room/suite (5)
Viewed
Dining (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay