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All 98 Calgary hotels

Comfort Inn & Suites University

2.5 of 5 Motel   |   2369 Banff Trail, N.W., Calgary, Alberta T2M 4L2, Canada (Northwest Calgary)
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Ranked #80 of 98 hotels in Calgary
  • Overview
  • Reviews (153)
  • Photos (38)
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  • Room tips (40)
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153 people have reviewed this hotel

Traveler rating
    16
    23
    28
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    57
See reviews for
42
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45
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
Moscow, Idaho
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

We booked through priceline which was a big mistake. They guaranteed 2 adult room. The room was so small, half the size of a normal room and only one queen bed. The hotel customer service was horrible and priceline would not do anything about it. When we booked it said that hotels would be Marriott level which was not the... More

Was this review helpful? Yes 1
Providence, Rhode Island
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I admit that when I stayed there, part of the establishment was in renovation. However, there were what I considered to be seedy-looking people in the lobby, the air was stuffy, the place was dusty, the wifi did not work and the front desk was not particulary helpful. It was more than I could take and so I checked out... More

Was this review helpful? Yes
Saddiq K, General Manager at Comfort Inn & Suites University, responded to this review

Dear Guest Thank you for your comments and your patronage. I am not sure what you mean by "seedy looking people". This is a 100% family hotel and off late it has been fully booked with families for weddings as well as parents enjoying the last leg of the school break with their children. We have WiFi all over the... More

North Vancouver
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Comfortable large room with a fridge and coffee maker. Friendly staff and a better then average breakfast. Good value for your money. Located with easy access to the prime #1 highway. Also close to fast food restaurants. Will stay again.

Was this review helpful? Yes
Saddiq K, General Manager at Comfort Inn & Suites University, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Lacombe
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

The first thing I noticed was it didn't look like the carpets were vacuumed EVER. The heat inside was stifling and it wasn't that hot outside - at least a good 10 degrees hotter inside. The elevator creaked and groaned - I didn't think we were going to make it to the 4th floor. The air conditioner inside the room... More

Was this review helpful? Yes 1
Saddiq K, General Manager at Comfort Inn & Suites University, responded to this review

Dear Guest This is with reference to your recent stay at our hotel and the comments you posted about your stay. First I wanted to take this opportunity to thank you for choosing Comfort Inn and Suites for your lodging needs. We try to accommodate all our guests' needs no matter how big or small they are. Every guest is... More

canada
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The room was clean and had fridge and microwave and coffee pot. The waterslide was nice pool a little small though and hot tub not working at time. The breakfast was great and everything my family needed. Would stay there again for price. Plus good location.

Was this review helpful? Yes
Saddiq K, General Manager at Comfort Inn & Suites University, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

1 review
4 of 5 stars Reviewed 2 weeks ago

Location is excellent right across the road from the LRT. Food is limited in the area, although there is McDonalds, Dairy Queen and a couple of pizza places nearby. McMahon stadium is a quick 5 minute walk from the hotel. Get down early for breakfast as it gets busy early but beware the FOOD may be ice cold. There is... More

Was this review helpful? Yes
Saddiq K, General Manager at Comfort Inn & Suites University, responded to this review

Dear Guest Thank you for taking out time and completing a review for our hotel and your patronage. It was a pleasure to have you at our hotel and we look forward to welcoming you and your family back to our hotel. Our area has a variety of restaurants to offer featuring Niks Steak House, Big T's Bar B Q,... More

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I paid a lot for this place. 1 room with 2 queen beds and it wasn't good enough and i think the price for the room was overpriced but we didn't have any choice since it was the only place available and close to us. This place has room for improvement.

Was this review helpful? Yes 1
Saddiq K, General Manager at Comfort Inn & Suites University, responded to this review

Dear Guest Thank you for taking out time and completing a review for our hotel and your patronage. It was a pleasure to have you at our hotel and we look forward to welcoming you and your family back to our hotel. Our rates are managed by a Yield Management System similar to the airline industry where the rates are... More

Lethbridge, Alberta
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

After my recent stay in a Comfort Inn here in Calgary, I will never stay in another one again. I needed one that was close to the Children’s Hospital as my four-year-old daughter was having surgery. When I got to the Hotel, the staff was not courteous and friendly. When it came to booking my room, they told me that... More

Was this review helpful? Yes 2
Saddiq K, General Manager at Comfort Inn & Suites University, responded to this review

Dear Guest This is with reference to your recent stay at our hotel and the comments you posted about your stay. First I wanted to take this opportunity to thank you for choosing Comfort Inn and Suites for your lodging needs. We try to accommodate all our guests' needs no matter how big or small they are. Every guest is... More

WI
Reviewer
5 reviews 5 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The two young man at Front Desk were very helpful. We had trouble with TV & Desk Clerk was up immediately to fix problem. It turned out TV just needed to be plugged in. Elevators could use thorough cleaning & air was loud but all in all hotel worked well for us. Hotel is right across from "C" station so... More

Was this review helpful? Yes
Saddiq K, General Manager at Comfort Inn & Suites University, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Absolutely under no circumstances would I ever stay here again. Just spent the day cleaning and washing from the bed bugs I brought home. As soon as we walked into room I felt something off I should have went with my gut and left that very moment. Have not had time to call and complain as I've been disinfecting anything... More

Was this review helpful? Yes 2
Saddiq K, General Manager at Comfort Inn & Suites University, responded to this review

Dear Guest Thank you for choosing Comfort Inn & Suites University for your hospitality needs. You called our hotel and complained about the same too. I personally went to check the room along with another colleague of mine and turned the bed upside down, but did not find any trace of any kind of infestation. It is possible that prior... More

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Additional Information about Comfort Inn & Suites University

Address: 2369 Banff Trail, N.W., Calgary, Alberta T2M 4L2, Canada
Phone Number:
Location: Canada > Alberta > Calgary > Northwest Calgary
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites University 2.5*
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Also Known As:
Comfort Inn And Suites University
Comfort Inn & Suites University Hotel Calgary
Comfort Inn Calgary
Calgary Comfort Inn

38 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
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Number of rooms
82

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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