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Comfort Inn & Suites University

2.5 of 5
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2369 Banff Trail, N.W., Calgary, Alberta T2M 4L2, Canada
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1 room 1 guest
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Comfort Inn & Suites University
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201 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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1 review
3 of 5 stars Reviewed 2 days ago NEW

Room was nice and clean, bed super comfy Pool was good, hot tub was luke warm and dirty water or something. Hotel staff and front desk friendly. Continental breakfast was terrible. I have celiac disease so I wasn't expecting much anyways. Had to ask for yogurt, bananas were brown and mushy. Counters were very dirty. She was standing around as... More 

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Medicine Hat, Canada
Level Contributor
102 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
4 of 5 stars Reviewed 1 week ago

We have stayed at this hotel on several occasions and have never been dissappointed. The staff are very friendly and accomodating. If there is a problem with the room they are quick to rectify it. We always get a room with a King sized be as they are really comfortable. There is a free continental breakfast which is pretty standard... More 

Was this review helpful? Yes 1
Sadiq T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the time to complete the Trip Advisor online Survey. Your reviews are very important to us. I was glad to hear that you were happy with your stay with us especially with our customer service. Your positive feedback will help us to ensure we keep on giving our best customer service to all our... More 

Hong Kong, China
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

The location of Comfort Inn is great, with the C-train station positioned directly across the street. It is also extremely close to McMahon stadium. Taking the C-train to somewhere downtown would take around 20 minutes, so transport is really convenient. The hotel is old and some things were out of order, for example the telephone, and for some reason there... More 

Was this review helpful? Yes
Sadiq T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the time to complete the Trip Advisor online survey. your comments are very important to us. Let me take this opportunity to apologize for the inconvenience that you faced while staying with us. Your feedback with help us to improve in the areas highlighted by yourself ensuring that we eliminate these issues for our... More 

Oakville, Ontario
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Read some reviews that complained about a few things with this hotel. I am a frequent business traveller and I found this hotel be clean, well appointed and I felt safe going to/from my car at night. If you are going to the stadium, this is the place to stay. Some shopping and food nearby, but you would need a... More 

Was this review helpful? Yes
Sadiq T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the time to complete the Trip Advisor online survey. I was glad to hear that you had overall good experience while staying with us. your comments are very important to us. Once again thank you for staying with us & for your valued feedback. We hope to welcome you soon again in near future.... More 

Coquitlam, Canada
Level Contributor
55 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was on a CFL road trip with a buddy and we came through Calgary. I thought I'd book a room around the corner from the stadium. This hotel wasn't awful, but it's a close call rating it average. The room wasn't extremely clean-the rug hadn't been vacuumed in places. There was a lovely basket of coffee and supplies in... More 

Was this review helpful? Yes 1
Sadiq T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the time to complete the Trip Advisor online Survey. I will like to apologize on behalf of the management & staff for not able to meet your expectations. your feedback is very important to us & I can assure you that the points mentioned in your review won't go unnoticed and relevant departments will... More 

Comox, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Excellent staff, clean rooms, excellent location, complimentary breakfast was excellent. Staff was helpful and informative. Will definitely be staying there again. Job well done in comparison to other hotels in the area.

Was this review helpful? Yes
Sadiq T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the time to complete the Trip advisor online survey. I was glad to here that you had a really good overall experience while staying with us. Positive comments such as yours will only encourage us as a team to get even better. Thank you once again for staying with us & for your constructive... More 

Minden, Canada
2 reviews
5 of 5 stars Reviewed 4 weeks ago

rooms were lovely we were upgraded to a suite both visits The front desk manager was very pleasant and could not have done any more to make our stay memorable across the street is the rapid transit that will take you downtown Calgary in 15 minutes

Was this review helpful? Yes
Sadiq T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the time to respond to the Trip Advisor online survey. I was glad to hear that you enjoyed your stay with us. Positive feedback such as yours will definitely help us to get even better as we progress. Thank you once again for staying with us & for taking the time to submit your... More 

Bloomington, Illinois
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 17, 2015

Great hotel! The hotel and our room was very clean. The beds were super comfy! The waterslide was a hit with our kids. They played until 10 pm and were right back at the pool at 9 am when the pool opened. breakfast was good - sausage, eggs, toast and muffins, waffle machine, cereal, yogurt and fruit

Was this review helpful? Yes 1
Sadiq T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the time to Complete the Trip Advisor Online Survey. Your Comments are very important to us & will help us to ensure that we keep on providing superior service to each of our guests. Its always a pleasure to receive positive feedback. Thank you once again for staying with us & we hope to... More 

Victoria, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 15, 2015

Stopped in for the night on a recent family road trip. Courteous staff, excellent service and good value. Location was conveniently close to McMahon Stadium and several restaurants. Would highly recommend this hotel for someone looking for budget accommodations.

Was this review helpful? Yes 1
Sadiq T, Front Office Manager at Comfort Inn & Suites University, responded to this review

Dear Guest, Thank you for taking the time to complete the Trip Advisor online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services... More 

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