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Sheraton Suites Calgary Eau Claire

#23 of 100 Hotels in Calgary
Certificate of Excellence
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255 Barclay Parade SW, Calgary, Alberta T2P 5C2, Canada
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Sheraton Suites Calgary Eau Claire
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Sheraton Suites Calgary Eau Claire
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531 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Fernie, Canada
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are looking for a straight up standard nice hotel this is your spot. Right in the heart of downtown and close to all things you can imagine. Nothing g bad at all to say. Nice and easy and clean.

Was this review helpful? Yes 2
Lethbridge, Alberta
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at this hotel as a family of 4. It's clean, comfortable and the location is fantastic. The staff were both friendly and professional. Upon check in, our front desk advisor Dee, went the extra mile to accommodate our needs. We appreciate that. The kids really enjoyed the pool and waterslide. The water temperature was perfect. A truly wonderful... More 

Was this review helpful? Yes 2
Houston, Texas
Contributor
15 reviews 15 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a nice clean little hotel with a few bars right across the street and near the river. There's also a nice Irish pub right in the hotel itself. Walking distance from 8th and everything you need. Will definitely stay again.

Was this review helpful? Yes 1
Great Falls, Montana
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This is our favorite place to stay in Calgary! The rooms have just been beautifully redecorated and the beds are so comfortable! Everyone on the staff is incredibly friendly and professional and they gave us great suggestions for restaurants in the area. I also appreciated the evening service when our room was tidied up and we were brought fresh fruit,... More 

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Edmonton
Top Contributor
76 reviews 76 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here on a Friday night--just walked in without a reservation. Very helpful front desk--suggested we save $ by parking across the street. The room was newly renovated and was a small suite, with the king size bed in a separate room. Everything was high quality and spotless. It is located right at Eau Claire (thus the name) which has... More 

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Ian M, General Manager at Sheraton Suites Calgary Eau Claire, responded to this review

Thank you for the lovely review from your most recent stay with us at the Sheraton Suites Calgary Eau Claire. It is a pleasure to hear our colleagues were able to assit you with your booking and provide some local insight on amenities. Thank you for the high recommendation - we look forward to welcoming you back in the near... More 

Edmonton, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Hotel was beautiful, very clean and the service was amazing. The hotel has a great pool, hot tub and fitness room which is where we spent most of our time when actually in the hotel.The prices were outrageous, you would think for a fancy hotel they would have complimentary breakfast but Nope and there was no where to park. We... More 

Was this review helpful? Yes 1
Ian M, General Manager at Sheraton Suites Calgary Eau Claire, responded to this review

Thank you for taking the time to write a review from your most recent stay at the Sheraton Suites Calgary Eau Claire. We appreciate your thoughts and consistently review guest feedback so that we can implement the best practices for our guests. I assure you our rates and fees are competitive within Calgary’s downtown core. We look forward to welcoming... More 

Calgary, Canada
Top Contributor
60 reviews 60 reviews
30 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is right downtown and is very clean and modern. The doormen greet you as you pull up to the door and can not assist you enough. All the staff seem well trained and courteous and really want you to enjoy your stay with them.

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Ian M, General Manager at Sheraton Suites Calgary Eau Claire, responded to this review

Thank you for taking the time to write a review from your most recent stay with us at the Sheraton Suites Calgary Eau Claire. I will be sure to pass along your feedback to the Bell Desk & Concierge team, they will be thrilled. We look forward to welcoming you back upon your next escape to Calgary. Warmest Regards, Ian... More 

Calgary, Canada
Top Contributor
122 reviews 122 reviews
28 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed for two nights. We tried to book through the website and had questions about whether they had room for for our dog. We called the 800 number and got nowhere!! So we went back to the website and got a response that our SPG card needed updating - call this #. We called and reached a very helpful... More 

Was this review helpful? Yes
Ian M, General Manager at Sheraton Suites Calgary Eau Claire, responded to this review

Thank you for the detailed feedback! It is pleasure to hear your description of the level of service you experienced with us in February. Our Sheraton Sweet Sleeper Beds are a guest favorite, I am thrilled you had a restful sleep. The surrounding area truly in a spectacular location in Calgary and we are privileged to be in the centre... More 

Ponoka
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 15, 2015

We have stayed many years at or around Christmas at this hotel, though this years stay was the worst we have experienced. Service was not what it has been in the past, you pay quite a bit for valet parking but not based on arrival, we came in at 10:30 one evening and our vehicle got left out for several... More 

Was this review helpful? Yes
Ian M, General Manager at Sheraton Suites Calgary Eau Claire, responded to this review

Thank you for taking the time to provide feedback from your most recent stay at the Sheraton Suites Calgary Eau Claire. I am sorry to learn your experience with us was not to your expectations. I assure you your experience does not reflect the level of service we pride ourselves on. We look forward to welcoming you back at which... More 

New Orleans
Top Contributor
93 reviews 93 reviews
23 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 11, 2015 via mobile

I've stayed at this property often and typically get a platinum upgrade. I enjoy the hotel since the executive lounge is nice with an outdoor area for the summer. The bedroom feels cramped in some of the rooms as the space between the bed and TV is limited. The service is usually friendly and the bellhop is willing to go... More 

Was this review helpful? Yes
Ian M, General Manager at Sheraton Suites Calgary Eau Claire, responded to this review

Thank you for taking the time to provide some feedback from your most recent stay at the Sheraton Suites Calgary Eau Claire. I am thrilled you enjoyed your stay and were able to experience the surrounding neighborhood's offerings. We look forward to welcoming you back upon your next escape to Calgary. Warmest Regards, Ian Marceau, General Manager More 

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