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All 100 Calgary hotels

Sheraton Cavalier Hotel

4.0 of 5 Hotel   |   2620 32nd Avenue NE, Calgary, Alberta T1Y 6B8, Canada
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81%
Ranked #23 of 100 hotels in Calgary
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Carolyn R Edmonton, Canada
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302 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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English first
Edmonton, Canada
Contributor
17 reviews 17 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited Calgary for a mini vacation with our nephews. The hotel was just a short drive away from the zoo, and the water park kept us all happy! We ate at the waterpark restaurant once, and the breakfast buffet as well. Portions run VERY large at the waterpark, make sure your little guys have a big appetite! There are... More

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Boston, Massachusetts
Contributor
20 reviews 20 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It has been quite a while since I stayed at this property and honestly, I was dreading it as I expected a long week of travel followed by a final stay at a dated old hotel. I was surprised as they had renovated some time back. Parking is now free which was a welcome surprise. The room updates are now... More

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Adriana M, Public Relations at Sheraton Cavalier Hotel, responded to this review

Thank you for giving our property another chance, and we value your feedback. We are glad to hear you were pleasantly surprised by our renovations, something that, if you haven't experienced before, can be quite the change! Your overall experience is valuable to us, as it dictates whether we truly lived up to the Sheraton brand standard and its wonderful... More

Chicago, Illinois
Top Contributor
59 reviews 59 reviews
46 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Far and away one of the nicest Sheraton properties I've stayed at. Between the lobby and the rooms the hotel is a pleasure to stay at. Very spacious and inviting. All of the staff was extremely friendly and helpful. Far warning the slots & video gaming machines in the sports bar can get addictive and expensive quickly. The property is... More

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Adriana M, Public Relations at Sheraton Cavalier Hotel, responded to this review

It was a pleasure to read your review, and your feedback is appreciated! We are very proud of our recent renovations, and it is feedback like yours that makes our renovations a true success. What is most exciting is that your experience with our staff was memorable and noticeable. You are very right when saying that the location of our... More

Toronto, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here March 18-20 2014 for business and found this a much better hotel than another one close by. Looks recently renovated and rooms are updated and clean with all Sheraton amenities. Bathroom is a little small. Elevator response is good. Staff helpful when required. Did not eat or drink in hotel but looked and prices are typical for a... More

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Adriana M, Public Relations at Sheraton Cavalier Hotel, responded to this review

It is always nice to here when guests like yourself enjoy our recent renovations, and also our location! It is great you were were able to use the accessibility of our property to your advantage. You are very right in saying the airport is near- just a quick 15 min drive on our complimentary shuttle! We are happy to say... More

Creston
1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

Starting staying there about ten years ago, it was great at that time. Stayed there last week and was very disappointed. Very overpriced for what you get. Two nights in a row we asked to have extra pillow & towels brought up, it never happened. We also used to love going to their steakhouse Carvers, the last two times it... More

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Adriana M, Public Relations Manager at Sheraton Cavalier Hotel, responded to this review

Thank you for taking the time to post your review. It is unfortunate that you were not satisfied with your stay, and for that I sincerely apologize. We are beginning the process of completely rejuvenating Carver's steakhouse. Later this year, Carver's will be shut down to undergo extensive renovations, along with a new and reinvigorated menu. Hopefully you will return... More

Red Deer, Canada
Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 17, 2014 via mobile

We had a nice weekend stay-cation with our 3.5 year old. Hotel was clean, friendly & newly renovated. Room service was delicious & beds were comfortable (aside from the pull out, which is always flat & sad at a hotel). My only complaints: bathroom is incredibly small & the pool/water park is very cold. The water slides were amazing &... More

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Adriana M, Public Relations at Sheraton Cavalier Hotel, responded to this review

Thank you for taking the time to review our property. We are always happy to hear back from travelers, and one can’t deny that our Signature Sheraton Sweet Sleeper beds offer remarkable comfort! You are correct in saying the pool temperature is nice (all meet Alberta Health guidelines) but the air can get cold! It is unfortunate that it was... More

Senior Contributor
26 reviews 26 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 13, 2014

I stayed for 30 nights. Comfortable beds. Nice working desk. Very good restaurant if you need to eat at hotel. Clean room. Swimming pools very big, actually the biggest swimming polls and waterfall in none resort hotel. Very nice staff. Free parking. Fitness room has all the equipment you need to workout. The only minor thing is the Starbucks coffee... More

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Adriana M, Public Relations at Sheraton Cavalier Hotel, responded to this review

Being a seasoned traveler we appreciate your kind remarks regarding our property. We were very happy to serve you during the month you called our hotel home! We have to agree that we offer a variety of amenities for the convenience of guests like yourself, and it’s wonderful to hear you were able to take advantage of all of them.... More

Vancouver, Canada
Top Contributor
156 reviews 156 reviews
146 hotel reviews
366 helpful votes 366 helpful votes
4 of 5 stars Reviewed March 5, 2014

I stayed here for one night while travelling on business. The location was good, fairly close to the airport (which is a ways from downtown) and had convenient parking outside. There were a few restaurants in the vicinity but the location next to two busy streets does not lend itself to walking. The reception staff were friendly and efficient. The... More

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Adriana M, Public Relations at Sheraton Cavalier Hotel, responded to this review

Thank you kindly for sharing your review. We’re happy you enjoyed the product of our $16 million dollar investment to renovate our property! We agree that the room décor is much more enjoyable. I suggest you visit our property website at www.sheratoncavaliercalgary.com and click on ‘newly redesigned guestrooms’ on the main page. It really showcases how far the rooms have... More

Edmonton, Canada
Contributor
19 reviews 19 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 28, 2014

First time at this hotel. came for a work conference. I have stayed in all kinds of hotels in all kinds of places and have to say the customer service here was the best I've seen. All the staff were pleasant, responded with an answer (as opposed to I don't know and then they disappear), they were very helpful. I'm... More

Was this review helpful? Yes
Adriana M, Public Relations at Sheraton Cavalier Hotel, responded to this review

Thank you kindly for posting your review, we appreciate the objective manner in which you reviewed our property. It is truly wonderful that the Starwood level of service you received created a memorable and positive experience for you! We are very proud of our staff. May we suggest you try our traditional room with two queen beds? These room types... More

Canada
Top Contributor
56 reviews 56 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed February 23, 2014

We booked here last minute through a mystery deal, so we had no idea what to expect. Starting with the free shuttle from airport, we found all of the staff exceptionally polite. The hotel is older but fully renovated with nice modern decor. The king bed was soft but very comfortable and the room was spotlessly clean! Our only issues... More

Was this review helpful? Yes 1
Adriana M, Public Relations at Sheraton Cavalier Hotel, responded to this review

It’s wonderful you were pleasantly surprised with your mystery booking! I would like to invite you to our Front Desk or to the Concierge Desk on your next visit so that we may provide you with more information about the local area. Our property is located on the same street as some popular restaurants (Earls, Joeys, Boston Pizza and Chiantis... More

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Additional Information about Sheraton Cavalier Hotel

Also Known As:
Sheraton Calgary
Calgary Sheraton
Address: 2620 32nd Avenue NE, Calgary, Alberta T1Y 6B8, Canada
Phone Number:
Location: Canada > Alberta > Calgary
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Luxury Hotel in Calgary
#14 Family Hotel in Calgary
#20 Business Hotel in Calgary
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Cavalier Hotel 4*
Official Description (provided by the hotel):
Overlooking downtown Calgary & the Rocky Mountains, the Sheraton Cavalier Calgary Hotel is located in the city's suburban airport business district near local attractions, shopping, and restaurants. ... more   less 
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