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Clarion by Choice Hotel and Conference Centre

3.0 of 5
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2120-16th Avenue NE, Calgary, Alberta T2E 1L4, Canada
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Clarion by Choice Hotel and Conference Centre
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Ranked #71 of 103 Hotels in Calgary
A recent review
3 of 5 stars reviewed yesterday
Justine M Chicago, Illinois
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352 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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Chicago, Illinois
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed yesterday NEW

As mentioned previously, this hotel served its purpose for us. We stayed for a night in Calgary and was on our way to Banff for the next few days. It's an older hotel, but the room was fine. Clean, spacious and what we needed for one night. We arrived a bit late (11pm) and wanted food so the staff suggested... More 

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Winchester, Virginia
Level Contributor
431 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 249 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed here for one night when we arrived in Calgary for a month long vacation. At the end of the vacation, we stayed for one night again. As others have noted, it is an older hotel that could use some upgrades. But the room we had was very roomy, clean, wi fi was strong and the staff were extremely... More 

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Clarion Rep YY C, Director of Sales at Clarion by Choice Hotel and Conference Centre, responded to this review

Thank you nriemen for taking the time to share your review of the Clarion. I am so pleased to hear that the staff and cleanliness made your stay a positive experience. We are aware that our age has started to show, and are so excited to inform you that we do have upgrading and improvements coming in the very near... More 

Edmonton, Alberta, Canada
Level Contributor
74 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 1 week ago

rather a tired hotel, but in a convenient location and comparatively inexpensive. front desk staff not very accommodating. I rejected the room offered and they then offered me a better renovated room. Restaurant service appalling. slow wi- fi.

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Clarion Rep YY C, Front Office Manager at Clarion by Choice Hotel and Conference Centre, responded to this review

Good day. Thank you very much for your response to your recent stay with us at the Clarion Hotel in Calgary. Your comments are valuable to us, as they will help us to improve in accommodating all of our guests. With regards to your comments on the hotel and the guest rooms, we will be going through a renovation end... More 

Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stayed here for a one night stay. Check in was relatively painless (with only one front desk staff member- it was bit slow with a group of 6 people price shopping different rooms available before making a choice). There was a conference in the hotel during our stay so at certain times the lobby, restaurant and elevators became overly... More 

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Clarion Rep YY C, Front Office Manager at Clarion by Choice Hotel and Conference Centre, responded to this review

Good day. Thank you very much for your comments on your recent stay with us at the Clarion Hotel & Conference Center in Calgary. Your business and comments are valuable to us. with regards to your concerns, from the elevators and the hot tub to the restaurant, we will definitely pass on the information to the respective departments for review.... More 

Stratford, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I just stayed at the Clarion for five nights during the Calgary Stampede. It was a very nice, clean room. Bed was very comfortable too. We had a view of downtown Calgary so that was nice. Staff were very friendly. Our only complaints was the ac unit didn't keep up so our room was a but toasty,... More 

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Clarion Rep YY C, Front Office Manager at Clarion by Choice Hotel and Conference Centre, responded to this review

Good day. Thank you very much for your comments on your recent stay with us at the Clarion Hotel in Calgary. We sincerely value your comments, as they will guide us in providing excellent customer service. With regards to your comments on the a/c, we will definitely follow up with the respective departments. Also, on a note, we will be... More 

Toronto, Canada
Level Contributor
64 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I booked this hotel for the Calgary Stampede. It is near the airport and generally close to the Stampede grounds. The cost was fair of the room, which was an accessible one with a pull out couch and a queen bed. The condition of the hotel was a little aged/dated by my standards in terms of upkeep but was clean... More 

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Clarion Rep YY C, Front Office Manager at Clarion by Choice Hotel and Conference Centre, responded to this review

Good day. Thank you very much for your response to your recent stay with us at the Clarion Hotel in Calgary. We value and appreciate all your positive comments you have given us. We have gone and shared your comments with other departments to share with all the staff members. We hope to have you back and stay with us... More 

Atlanta, GA
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 3 weeks ago

For the price I paid for this hotel room, I would expect more. It felt a little dirty...there was rust in the tub and the AC didn't work well. The airport shuttle was already booked in the morning by the time we checked in. We used a 3rd party site to book the room for 2 queens and they gave... More 

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Clarion Rep YY C, Front Office Manager at Clarion by Choice Hotel and Conference Centre, responded to this review

Good day. Thank you very much for your response to your recent stay at the Clarion Hotel & Conference Center. We value your comments, as they will guide us to continue to strive for success in customer service. With regards to your comments to some of the housekeeping and maintenance issues, we have forwarded the comments to follow up with.... More 

Adelaide, Australia
Level Contributor
94 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Not a wonderful hotel by any stretch of the imagination. The bed was comfortable and the room was clean and quiet. Check in staff were too busy trying to work the system to listen to the questions being asked. They also called me back from the main door when I went to get my bags to ask me if I... More 

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Clarion Rep YY C, Front Office Manager at Clarion by Choice Hotel and Conference Centre, responded to this review

Good day. Thank you very much for your comments on your recent stay with us at the Clarion Hotel in Calgary. With regards to our staff members, upon check-in, we will definitely follow up with the respective individuals to correct the errors, to better ensure our customer service. On a note, we will be going through a renovation, and would... More 

Brandon, Canada
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 29, 2015

We stayed one night here. The staff were friendly. The room was a nice size(queen suite) and we had a balcony with a view of downtown calgary. This hotel was easy to find and for being next to the trans canada we were not disrupted by the highway traffic or aircraft noise. We didn't get a chance to use the... More 

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Clarion Rep YY C, Front Office Manager at Clarion by Choice Hotel and Conference Centre, responded to this review

Good day. Thank you very much for your comments on your recent stay with us at the Clarion Hotel & Conference Center. We sincerely thank you for your positive comments on our friendly staff members. We will make sure that these comments get passed on to all of our staff members. With regards to your comments on some of the... More 

Southampton, United Kingdom
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 27, 2015

The staff we came across were without exception good. Especial mention to Marlene in the restaurant. The room was ok, bathroom clean but looking its age. Beds and bedding excellent. We asked for a quiet room at the back of the hotel - we got it and it was. The room was clean when we arrived for our 2 night... More 

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Clarion Rep YY C, Front Office Manager at Clarion by Choice Hotel and Conference Centre, responded to this review

Good day. Thank you very much for your positive comments on your recent stay with us at the Clarion Hotel & Conference Center. We are very impressed and happy with regards to the comments on our server at the Fontanella restaurant. We will definitely share these comments with all of all staff members. On a note, we will be going... More 

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