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Clarion by Choice Hotel and Conference Centre

3.0 of 5
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2120-16th Avenue NE, Calgary, Alberta T2E 1L4, Canada
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Clarion by Choice Hotel and Conference Centre
Best prices for: 1 room 1 guest
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Ranked #72 of 100 Hotels in Calgary
A recent review
3 of 5 stars reviewed 6 days ago
RochWall Kimberley, Canada
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330 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kimberley, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed two separate nights, once on March 24th, then again on April 8th when we got back from our trip. Both times the rooms were very clean, beds were comfortable. There was a mix-up with the shuttle, but it all got settled out with a free breakfast.....which was excellent, delicious. On the one night stay room was so hot... More 

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St. Paul, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

This hotel should be a 1.5 star at best. We rented 2 rooms and they were dingy. Mouldings broken, ac stuck on 16, rugs in serious need of replacement. When we walked in I told the front desk that we bought through Priceline and it was comparable or better to a H Inn. She looked at me in surprise and... More 

Was this review helpful? Yes 1
Clarion Rep YY C, Director of Sales at Clarion by Choice Hotel and Conference Centre, responded to this review

Thank you for taking the time to share your review DeznRobin. We value our guest feedback, as we use it to better ourselves and our services. Rest assured, we hear you. I have forwarded your comments to the appropriate departments and apologize that your stay did not exceed your expectations. The hotel will be going through upgrading and refreshments to... More 

Calgary, Canada
Top Contributor
60 reviews 60 reviews
30 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I was on a conference in Calgary and it was held at this hotel. The staff are very inconsistent with their policies and the heating in my room was shut off and the air conditioning was turned on and it was never repaired after many calls to the front desk. Not a pleasant place for a single woman to stay..........

Was this review helpful? Yes 2
Clarion Rep YY C, Director of Sales at Clarion by Choice Hotel and Conference Centre, responded to this review

Although we welcome all guest feedback, negative and positive, to improve our services; we believe this to be a fraudulent and malicious review. It has been submitted to TripAdvisor for removal, as we had requested with a prior review by user 39Cocoa. I would encourage 39Cocoa to contact me directly at 403-250-6054 or kflemming@clarioncalgary.com to confirm the authenticity of these... More 

Dallas, Texas
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Easily the worst hotel in my last 10 years. I had to park over a block away at a liquor store. No securirty and no reason to believe the car will be there in the morning. No room in hotel lot at 6pm. TV is horrible. Furniture poor. This may have been a nice place long ago. But certainly not... More 

Was this review helpful? Yes 1
Ashley Y L, Manager at Clarion by Choice Hotel and Conference Centre, responded to this review

Dear Ultravelingmatt, Thank you for bringing your disappointment on your recent stay to us. We are very unfortunate to be the worst hotel in your last 10 year of travelling. Not many hotels do have securities but we do have bellmen for 24 hours who goes around the hotel to make sure everything is safe. Our hotel parking lot is... More 

Senior Contributor
35 reviews 35 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed March 14, 2015

I've stayed at clarion several times, and have given it 5 star ratings, however, this is 2 times in a row now that I'm changing my original opinion. Needs some serious maintenance. The tubs are gross, the beds have been the worst I've ever slept on- there were 2 sleep number beds in room, both didn't work, both were in... More 

Was this review helpful? Yes 2
Ashley Y L, Manager at Clarion by Choice Hotel and Conference Centre, responded to this review

Dear Tami L, Thank you for your review on your recent stay with us. As we do have bellmen at the hotel who goes around the hotel and go up the each floor and check to make sure our guests are safe and we have not received any reports for drunks yelling all night in the parking lot and guests... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 27, 2015

This's not the best hotel I've stayed at but it worth the price. We've got a deal on booking.com for less than $100 (BTW it was a secret deal for subscribers) and we got a quite spacious clean room. I would recommend it for short term stay.......

Was this review helpful? Yes 2
Ashley Y L, Front Office Manager at Clarion by Choice Hotel and Conference Centre, responded to this review

Dear Amanda J, Thank you for sharing your expeirence at the Clarion with us. I am glad to hear that you got the secret deal online. Thank you for recommending to other guests who will see your comments. Regards, Ashley Lee More 

Medicine Hat, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 27, 2015

I am sure I have never stayed anywhere were all of the service was this bad. Front desk was rude when we checked in. The beds were absolutely horrible Lumpy and uncomfortable. People in the halls making noise all night. Completely disgusted

Was this review helpful? Yes 3
Ashley Y L, Front Office Manager at Clarion by Choice Hotel and Conference Centre, responded to this review

Dear pkl90, Thank you for taking your time to share your experience with us at the Clarion. On behalf of the entire hotel, I do apologize for the inconvenience it caused you. I am not sure which part you felt our front desk agent was not giving you the service you required but I am sorry and I will have... More 

Weyburn, Canada
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed February 14, 2015

Sometimes when I am on the road a long time and just need to sleep I stay at what I consider a inexpensive/clean hotel. Get in late, leave early; no amenities required... the Clarion fit the bill. I got it for $89 on booking.com. The room was clean enough, I mean it wasn't the Delta but it was comfortable. The... More 

Was this review helpful? Yes 5
Ashley Y L, Manager at Clarion by Choice Hotel and Conference Centre, responded to this review

Dear B M, Thank you for taking your time to give us a review on your recent stay with us. On behalf of the entire team, I apologize for the odour you smelt in the public area. I will definitely bring this to approperiate members of the team's attention. However, I am glad the staff at the front desk was... More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 14, 2015

We were told this airport was "close" to the airport and I wouldn't classify it as that because it was a pricey cab ride from the hotel to the airport! The night we arrived we booked a shuttle for the following morning we watched the front desk employee write in our shuttle booking for the morning. The next morning there... More 

Was this review helpful? Yes 2
Ashley Y L, Manager at Clarion by Choice Hotel and Conference Centre, responded to this review

Dear Caper 1990, Thank you for your response. Our hotel is still classified as an airport hotel as we are certain distance away from the airport. However, I agree with you we are a bit further than any other airport hotel located near by the airport. Our shuttle leaves right on time. Every hour on the half hour. As there... More 

Edmonton, Alberta, Canada
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 9, 2015

The place is very clean and the bed have adjustable mattress.I reserve this hotel at hotelprices.ca for $65 for Calgary it is very good price.Nice pool, hot tub,gym and great view.I'm very empress for that price.I compare this hotel to holiday inn.

Was this review helpful? Yes 3
Ashley Y L, Manager at Clarion by Choice Hotel and Conference Centre, responded to this review

Dear Jean-Philippe L, Thank you for taking your time to share your experience with us. I am glad to hear that you enjoyed your stay and received a special rate. Hope you come to our hotel as our guest again when you are in town! More 

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