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Clarion by Choice Hotel and Conference Centre

3.0 of 5
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2120-16th Avenue NE, Calgary, Alberta T2E 1L4, Canada
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Ranked #71 of 100 Hotels in Calgary
A recent review
4 of 5 stars reviewed 4 weeks ago
Amanda J
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328 reviews from our community

Traveler rating
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    105
    75
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    54
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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Calgary, Canada
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

I was on a conference in Calgary and it was held at this hotel. The staff are very inconsistent with their policies and the heating in my room was shut off and the air conditioning was turned on and it was never repaired after many calls to the front desk. Not a pleasant place for a single woman to stay..........

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Dallas, Texas
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

Easily the worst hotel in my last 10 years. I had to park over a block away at a liquor store. No securirty and no reason to believe the car will be there in the morning. No room in hotel lot at 6pm. TV is horrible. Furniture poor. This may have been a nice place long ago. But certainly not... More 

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Senior Contributor
21 reviews 21 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I've stayed at clarion several times, and have given it 5 star ratings, however, this is 2 times in a row now that I'm changing my original opinion. Needs some serious maintenance. The tubs are gross, the beds have been the worst I've ever slept on- there were 2 sleep number beds in room, both didn't work, both were in... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This's not the best hotel I've stayed at but it worth the price. We've got a deal on booking.com for less than $100 (BTW it was a secret deal for subscribers) and we got a quite spacious clean room. I would recommend it for short term stay.......

Was this review helpful? Yes 2
Ashley Y L, Front Office Manager at Clarion by Choice Hotel and Conference Centre, responded to this review

Dear Amanda J, Thank you for sharing your expeirence at the Clarion with us. I am glad to hear that you got the secret deal online. Thank you for recommending to other guests who will see your comments. Regards, Ashley Lee More 

Medicine Hat, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I am sure I have never stayed anywhere were all of the service was this bad. Front desk was rude when we checked in. The beds were absolutely horrible Lumpy and uncomfortable. People in the halls making noise all night. Completely disgusted

Was this review helpful? Yes 2
Ashley Y L, Front Office Manager at Clarion by Choice Hotel and Conference Centre, responded to this review

Dear pkl90, Thank you for taking your time to share your experience with us at the Clarion. On behalf of the entire hotel, I do apologize for the inconvenience it caused you. I am not sure which part you felt our front desk agent was not giving you the service you required but I am sorry and I will have... More 

Weyburn, Canada
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed February 14, 2015

Sometimes when I am on the road a long time and just need to sleep I stay at what I consider a inexpensive/clean hotel. Get in late, leave early; no amenities required... the Clarion fit the bill. I got it for $89 on booking.com. The room was clean enough, I mean it wasn't the Delta but it was comfortable. The... More 

Was this review helpful? Yes 4
Ashley Y L, Manager at Clarion by Choice Hotel and Conference Centre, responded to this review

Dear B M, Thank you for taking your time to give us a review on your recent stay with us. On behalf of the entire team, I apologize for the odour you smelt in the public area. I will definitely bring this to approperiate members of the team's attention. However, I am glad the staff at the front desk was... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 14, 2015

We were told this airport was "close" to the airport and I wouldn't classify it as that because it was a pricey cab ride from the hotel to the airport! The night we arrived we booked a shuttle for the following morning we watched the front desk employee write in our shuttle booking for the morning. The next morning there... More 

Was this review helpful? Yes 1
Ashley Y L, Manager at Clarion by Choice Hotel and Conference Centre, responded to this review

Dear Caper 1990, Thank you for your response. Our hotel is still classified as an airport hotel as we are certain distance away from the airport. However, I agree with you we are a bit further than any other airport hotel located near by the airport. Our shuttle leaves right on time. Every hour on the half hour. As there... More 

Edmonton, Alberta, Canada
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 9, 2015

The place is very clean and the bed have adjustable mattress.I reserve this hotel at hotelprices.ca for $65 for Calgary it is very good price.Nice pool, hot tub,gym and great view.I'm very empress for that price.I compare this hotel to holiday inn.

Was this review helpful? Yes 3
Ashley Y L, Manager at Clarion by Choice Hotel and Conference Centre, responded to this review

Dear Jean-Philippe L, Thank you for taking your time to share your experience with us. I am glad to hear that you enjoyed your stay and received a special rate. Hope you come to our hotel as our guest again when you are in town! More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 5, 2015

Picked this hotel for the airport shuttle but shuttle services were ridiculous. We were told we would be picked up in 30 min from the airport. Well we waited over an hour. Then when we got to hotel we wanted to make arrangements for the shuttle in the morning to bring us back to airport. No shuttle available. The front... More 

Was this review helpful? Yes 2
Ashley Y L, Manager at Clarion by Choice Hotel and Conference Centre, responded to this review

Dear karencoffe, Thank you for taking your time to share your experience with us. Our complimentary shuttle service runs every hours on the half hour from the hotel to the airport. Also, if it was during the rush hour, minimum waiting time is 20-30minutes as it takes time to get to the airport from the hotel. Therefore, that might be... More 

Medicine Hat, Canada
Top Contributor
74 reviews 74 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed January 27, 2015

The hotel is starting to look tired, but is clean and reasonably priced. The staff should monitor some of their guests behavior better, it was obvious that people were smoking marijuana in the hotel. The elevators reeked of it. However, this can happen at the best of hotels, so I wouldn't want to say that this is the norm for... More 

Was this review helpful? Yes
Ashley Y L, Manager at Clarion by Choice Hotel and Conference Centre, responded to this review

Dear RGlenn88, Thank you for taking your time to give us a feed back on your stay with us. We are currently planning to have some work done for Hotel's appearance internally and externally. We cannot guarantee when it will be finished, but eventually it will get fixed time to time. Also, we do monitor our guests in the public... More 

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