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Clarion by Choice Hotel and Conference Centre

3.0 of 5
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2120-16th Avenue NE, Calgary, Alberta T2E 1L4, Canada
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1 room 1 guest
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355 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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  • All months
    (355)
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    (80)
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Pittsburgh, Pennsylvania
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

This place is overall very adequate. We flew in to Calgary late and were leaving early and the Clarion is close to the airport. Happily, it's also the name of the town where my mother was born and where I spent a lot of time as a child. Good news - it's close to the airport. The rooms are good... More 

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Red Deer, Canada
Level Contributor
47 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The positive things about this hotel is the rooms: the room is quite nice and the beds were comfortable. The not so great things are, on the day we were there, garbage was floating around the parking lot, the lobby, and in the hallway. The garbage receptacle outside the front lobby door was overflowing and spilling on the ground. This... More 

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Clarion Rep YY C, Front Office Manager at Clarion by Choice Hotel and Conference Centre, responded to this review

Thank you for sharing these thoughts with our team. I am glad to hear you were comfortable in your room. I am disappointed to hear our exterior was not being attended to properly during your stay. I have passed these concerns along to the appropriate departments. It is also very concerning to hear that one of our housekeeping members disturbed... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Some friends and I stayed in this hotel at the end of June we were in town for color me rad. We loved this hotel. Yes it's a little bit run down, the staff was super friendly and the food was really good. The location was easy to find, the rooms were clean. The pool hot tub and workout facilities... More 

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Clarion Rep YY C, Front Office Manager at Clarion by Choice Hotel and Conference Centre, responded to this review

Thank you so much for taking the time to share this feedback with our team. I am so pleased you were able to enjoy our restaurant; I know how delicious it is first hand and couldn’t agree more. It is great to know our team members made you feel welcomed and at home during your travels. You will be pleased... More 

Chicago, Illinois
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 4 weeks ago

As mentioned previously, this hotel served its purpose for us. We stayed for a night in Calgary and was on our way to Banff for the next few days. It's an older hotel, but the room was fine. Clean, spacious and what we needed for one night. We arrived a bit late (11pm) and wanted food so the staff suggested... More 

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Clarion Rep YY C, Director of Sales at Clarion by Choice Hotel and Conference Centre, responded to this review

Thank you Justine M for taking the time to let us know about your stay! As our food outlets are closed at 11:00pm; I can understand you wanting to find a quick bite to eat upon your arrival. There are several restaurants nearby as the Front Desk mentioned, including the 24 hour Denny's located just in our lot. I will... More 

Winchester, Virginia
Level Contributor
431 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 261 helpful votes
3 of 5 stars Reviewed July 29, 2015

We stayed here for one night when we arrived in Calgary for a month long vacation. At the end of the vacation, we stayed for one night again. As others have noted, it is an older hotel that could use some upgrades. But the room we had was very roomy, clean, wi fi was strong and the staff were extremely... More 

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Clarion Rep YY C, Director of Sales at Clarion by Choice Hotel and Conference Centre, responded to this review

Thank you nriemen for taking the time to share your review of the Clarion. I am so pleased to hear that the staff and cleanliness made your stay a positive experience. We are aware that our age has started to show, and are so excited to inform you that we do have upgrading and improvements coming in the very near... More 

Edmonton, Alberta, Canada
Level Contributor
86 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed July 24, 2015

rather a tired hotel, but in a convenient location and comparatively inexpensive. front desk staff not very accommodating. I rejected the room offered and they then offered me a better renovated room. Restaurant service appalling. slow wi- fi.

Was this review helpful? Yes 1
Clarion Rep YY C, Front Office Manager at Clarion by Choice Hotel and Conference Centre, responded to this review

Good day. Thank you very much for your response to your recent stay with us at the Clarion Hotel in Calgary. Your comments are valuable to us, as they will help us to improve in accommodating all of our guests. With regards to your comments on the hotel and the guest rooms, we will be going through a renovation end... More 

Edmonton, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 18, 2015

We stayed here for a one night stay. Check in was relatively painless (with only one front desk staff member- it was bit slow with a group of 6 people price shopping different rooms available before making a choice). There was a conference in the hotel during our stay so at certain times the lobby, restaurant and elevators became overly... More 

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Clarion Rep YY C, Front Office Manager at Clarion by Choice Hotel and Conference Centre, responded to this review

Good day. Thank you very much for your comments on your recent stay with us at the Clarion Hotel & Conference Center in Calgary. Your business and comments are valuable to us. with regards to your concerns, from the elevators and the hot tub to the restaurant, we will definitely pass on the information to the respective departments for review.... More 

Stratford, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 15, 2015

My husband and I just stayed at the Clarion for five nights during the Calgary Stampede. It was a very nice, clean room. Bed was very comfortable too. We had a view of downtown Calgary so that was nice. Staff were very friendly. Our only complaints was the ac unit didn't keep up so our room was a but toasty,... More 

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Clarion Rep YY C, Front Office Manager at Clarion by Choice Hotel and Conference Centre, responded to this review

Good day. Thank you very much for your comments on your recent stay with us at the Clarion Hotel in Calgary. We sincerely value your comments, as they will guide us in providing excellent customer service. With regards to your comments on the a/c, we will definitely follow up with the respective departments. Also, on a note, we will be... More 

Toronto, Canada
Level Contributor
64 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed July 14, 2015

I booked this hotel for the Calgary Stampede. It is near the airport and generally close to the Stampede grounds. The cost was fair of the room, which was an accessible one with a pull out couch and a queen bed. The condition of the hotel was a little aged/dated by my standards in terms of upkeep but was clean... More 

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Clarion Rep YY C, Front Office Manager at Clarion by Choice Hotel and Conference Centre, responded to this review

Good day. Thank you very much for your response to your recent stay with us at the Clarion Hotel in Calgary. We value and appreciate all your positive comments you have given us. We have gone and shared your comments with other departments to share with all the staff members. We hope to have you back and stay with us... More 

Atlanta, GA
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed July 13, 2015

For the price I paid for this hotel room, I would expect more. It felt a little dirty...there was rust in the tub and the AC didn't work well. The airport shuttle was already booked in the morning by the time we checked in. We used a 3rd party site to book the room for 2 queens and they gave... More 

Was this review helpful? Yes
Clarion Rep YY C, Front Office Manager at Clarion by Choice Hotel and Conference Centre, responded to this review

Good day. Thank you very much for your response to your recent stay at the Clarion Hotel & Conference Center. We value your comments, as they will guide us to continue to strive for success in customer service. With regards to your comments to some of the housekeeping and maintenance issues, we have forwarded the comments to follow up with.... More 

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