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Clarion by Choice Hotel and Conference Centre

3.0 of 5
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2120-16th Avenue NE, Calgary, Alberta T2E 1L4, Canada
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Clarion by Choice Hotel and Conference Centre
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Ranked #71 of 102 Hotels in Calgary
A recent review
5 of 5 stars reviewed 1 week ago
Ben-Iddo Aleck M
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335 Reviews from our TripAdvisor Community

Traveler rating
    49
    106
    77
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    54
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (335)
  • Mar-May only
    (80)
  • Jun-Aug only
    (98)
  • Sep-Nov only
    (91)
  • Dec-Feb only
    (66)
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Went there for a conference and we received excellent service. There's not one thing that I can say I did not like. I forgot my passport in one of the drawers in the room I was in. And just a simple phone call they had found my passport and was ready for pick up. I enjoyed my stay. Keep it... More 

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Saskatoon, Canada
Contributor
11 reviews 11 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were nervous as we booked before reading reviews; however everything about out 3 day stay was very good. Thr front desk staff were friendly and efficient. The king size bed on the 8 th floor was comfortable, with quality bedding and pillows. There was no problem with the thermostat control. TV was a flat screen. The room was quiet,... More 

Was this review helpful? Yes 1
Red Deer, Canada
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 27, 2015

The good: restaurant - good food and friendly service. The bad: multiple burned out lights in room, hair all over the place (in clean towels, in bedding - disgusting, 'air' bed didn't work, on floor vending machine and ice maker were both broken, whirlpool out of order, 'free' wifi never worked over the 3 days we were there, cracked drinking... More 

Was this review helpful? Yes 2
Cranbrook, British Columbia
Contributor
19 reviews 19 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 23, 2015

Stayed there one night. We were surprised when told we had to pay a damage deposit ? Made us wonder what kind of clients stay there? The rooms have been upgraded but poor quality of repair. The hallway at the elevator was soaking wet and some repair equipment just sitting there not being used. The staff at the front desk... More 

Was this review helpful? Yes 2
Monrovia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 22, 2015

Its not a terrible hotel, but I was expecting more. The hallway was flooded so I had to squish down the carpet to my room. I'm here on work and I keep getting kicked off wifi just checking email. I laughably tried watching Netflix from my iPad but should have known better. I woke up feeling wrecked from the incredibly... More 

Was this review helpful? Yes 1
Kimberley, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 13, 2015

We stayed two separate nights, once on March 24th, then again on April 8th when we got back from our trip. Both times the rooms were very clean, beds were comfortable. There was a mix-up with the shuttle, but it all got settled out with a free breakfast.....which was excellent, delicious. On the one night stay room was so hot... More 

Was this review helpful? Yes 1
St. Paul, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 1, 2015

This hotel should be a 1.5 star at best. We rented 2 rooms and they were dingy. Mouldings broken, ac stuck on 16, rugs in serious need of replacement. When we walked in I told the front desk that we bought through Priceline and it was comparable or better to a H Inn. She looked at me in surprise and... More 

Was this review helpful? Yes 4
Clarion Rep YY C, Director of Sales at Clarion by Choice Hotel and Conference Centre, responded to this review

Thank you for taking the time to share your review DeznRobin. We value our guest feedback, as we use it to better ourselves and our services. Rest assured, we hear you. I have forwarded your comments to the appropriate departments and apologize that your stay did not exceed your expectations. The hotel will be going through upgrading and refreshments to... More 

Calgary, Canada
Top Contributor
59 reviews 59 reviews
28 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed March 28, 2015

I was on a conference in Calgary and it was held at this hotel. The staff are very inconsistent with their policies and the heating in my room was shut off and the air conditioning was turned on and it was never repaired after many calls to the front desk. Not a pleasant place for a single woman to stay..........

Was this review helpful? Yes 4
Clarion Rep YY C, Director of Sales at Clarion by Choice Hotel and Conference Centre, responded to this review

Although we welcome all guest feedback, negative and positive, to improve our services; we believe this to be a fraudulent and malicious review. It has been submitted to TripAdvisor for removal, as we had requested with a prior review by user 39Cocoa. I would encourage 39Cocoa to contact me directly at 403-250-6054 or kflemming@clarioncalgary.com to confirm the authenticity of these... More 

Dallas, Texas
Contributor
11 reviews 11 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed March 21, 2015

Easily the worst hotel in my last 10 years. I had to park over a block away at a liquor store. No securirty and no reason to believe the car will be there in the morning. No room in hotel lot at 6pm. TV is horrible. Furniture poor. This may have been a nice place long ago. But certainly not... More 

Was this review helpful? Yes 2
Ashley Y L, Manager at Clarion by Choice Hotel and Conference Centre, responded to this review

Dear Ultravelingmatt, Thank you for bringing your disappointment on your recent stay to us. We are very unfortunate to be the worst hotel in your last 10 year of travelling. Not many hotels do have securities but we do have bellmen for 24 hours who goes around the hotel to make sure everything is safe. Our hotel parking lot is... More 

Senior Contributor
36 reviews 36 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed March 14, 2015

I've stayed at clarion several times, and have given it 5 star ratings, however, this is 2 times in a row now that I'm changing my original opinion. Needs some serious maintenance. The tubs are gross, the beds have been the worst I've ever slept on- there were 2 sleep number beds in room, both didn't work, both were in... More 

Was this review helpful? Yes 3
Ashley Y L, Manager at Clarion by Choice Hotel and Conference Centre, responded to this review

Dear Tami L, Thank you for your review on your recent stay with us. As we do have bellmen at the hotel who goes around the hotel and go up the each floor and check to make sure our guests are safe and we have not received any reports for drunks yelling all night in the parking lot and guests... More 

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