Arrived late from the airport having had difficulty finding the hotel. Poor location, inconvenient for anything except fast food joints. Average reception staff. Dated hotel, but clean. Had a room on the 3rd floor- noisy, random young men in the hallway, and noise all night from passing people - terrible for our young children. No safe. Went down with the... more

If waiting for a room upon arrival is your thing, then stay here! I've traveled quite a bit over my years, and have never seen a hotel charge you to go to another part of the hotel. So not only do you pay 140$ per room...they will try and snag another 7$ to go the adjoining club. Rip off? I... more

Never again. There was no heat in the room. Turn up the thermostat and then the fan and you get cold air. We were a late checkin and so at did not want to change rooms. Kept thinking the heat would come on. It didn't. Unbelievable. At checkout I complained. I think they've heard this before. They gave us a... more

For starters, at the time of check in, I had a card for corporate discounts and was told to produce this card upon check out, and the rate was suppose to be 76.00 plus tax, a few days later I was called to the front desk and was asked to pay for the first 3 nights, and she (Front desk... more

After reading some of the other reviews, there are some things that make me laugh. The decor of this hotel is outdated (even though everything looks fresh). It's one thing that surprises me about the so-called 'New World' - how much 'older' it looks than Hotels in Dubai or Bahrain. Anyway, I've stayed at this Hotel three times now. The... more

Our stay at the Coast Plaza in Calgary was quite uncomfortable. For starters, they turn their main boiler off for the summer. The weather was cool and we had no heat in our rooms. It was so cold in our room in the morning, that the thermostat was not even registering. Since the boiler was off the hot tub is... more

We stayed 2 nights at the hotel arriving from Buffalo via Minneapolis, late in the evening and were met met with smiling reception staff. Check in was fast and efficient, the staff even suggested we go check out the Indian wedding that taking place in one of the function rooms!! Very colourful. The rooms we big, bright and airy just... more

Arriving early I found out I had a bit of a wait for my room. I had lunch in the restaurant. Food there was basic but tasty and reasonably priced. Especially the breakfast buffet. Great deal. Then they stored my baggage while I went for a walk in the area. A couple of malls close buy 1 a quick C... more

While doing a roadshow in Canada we had the misfortune of being booked into this hotel. Now the hotel itself wasn't that bad, though was way over priced compared to other higher rated hotels in Canada, but the staff on the front desk were shocking. The one gentleman on the front desk did his best to assist but the two... more