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Delta Calgary South

3.0 of 5
135 Southland Dr SE, Calgary, Alberta T2J 5X5, Canada
Hotel amenities
Ranked #38 of 96 hotels in Calgary
3.5 of 5 stars 69 Reviews
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69 reviews from our community

    Trip type
Traveler rating
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Date Rating
Tim5601
Ottawa, Canada
1 review
2 helpful votes
1 of 5 stars Reviewed August 4, 2011
2
people found this review helpful

Given key to already occupied room...no appology or consideration, AC did not work in room...sent security in with no AC experience...no responds from front desk...sleep in a sauna. Woken by maintenance staff at 4:30 AM banging trolley's around outside my room. Breakfast...runny omlet...sent back...came back runny again....terrible. More

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DeltaCalgarySouth135, Executive Administrator at Delta Calgary South, responded to this review
August 5, 2011

We appreciate your candid feedback and please accept our sincere apologies as you shared some specific items that are both not acceptable, nor up to our usual standard of quality and service. All guest comments are taken very seriously and as a result, your experience has been discussed with our entire team to minimize the chance of future guests encountering... More

SRNAlberta
Alberta
Senior Reviewer
6 reviews
12 helpful votes
5 of 5 stars Reviewed August 3, 2011
1
person found this review helpful

This hotel was perfect for our family, as we have 3 children. There was no extra fees for having the 5 of us in one room, the kids loved the pool, and I loved the hot tub! Upon check-in we were given kids packs for each of the children (It gave them coloring and toys to keep them occupied in... More

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DeltaCalgarySouth135, Executive Assistant at Delta Calgary South, responded to this review
August 5, 2011

Thank you for your feedback about your recent stay at the Delta Calgary South. We are pleased that you enjoyed your stay and your children enjoyed the water slide and pools. We look forward to welcoming you back on your next visit to Calgary. More

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NVanFamily
Vancouver, BC
Senior Reviewer
8 reviews
5 helpful votes
4 of 5 stars Reviewed August 1, 2011
2
people found this review helpful

We chose this hotel as we were able to get a good deal from hotels.com. We were checked in efficiently and got a Tower room on the ground floor. I was afraid that it would be noisy on the ground floor, so close to the pool. But, we enjoyed a very quiet night and slept very well. The rooms seem... More

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DeltaCalgarySouth135, Executive Administrato at Delta Calgary South, responded to this review
August 2, 2011

Thank you for your feedback regarding your stay with the Delta Calgary South. We are pleased that you enjoyed your stay and found the rooms comfortable with all the amenities that you needed. We look forward to welcoming you back on your next visit to Calgary. More

dkw083
Red Deer, Canada
1 review
1 helpful vote
1 of 5 stars Reviewed July 27, 2011
1
person found this review helpful

This hotel is horrible. The staff is rude and inconsiderate. The rooms are tiny and dirty. The pool and waterslide are rundown and extremely small. Once 4 people were using the waterslide is was overcrowded that my kids couldn't even enjoy themselves. There was dirty dishes in the hallways our entire stay. Our room was extremely small and it was... More

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DeltaCalgarySouth135, Director of Sales at Delta Calgary South, responded to this review
July 28, 2011

Thank you for sharing your feedback and please accept our apologies that we did not meet your expectations. What you encountered was not indicative of the experience we have become known for delivering, so upon review of your feedback we were especially disappointed. The hotel is equipped with an additional swimming pool in our Atrium Building (Pool and 130' Waterslide... More

aflierjans
Calgary, Canada
1 review
1 helpful vote
5 of 5 stars Reviewed June 20, 2011
1
person found this review helpful

Both my wife and I travel for business, so we know what to expect from a hotel. We needed a “cityscape” to celebrate our anniversary and we had friends recommending this hotel. Well, from the reservation process to the check out everything was beyond our expectations and perfect for the get-a-way. First we received a great weekend rate for the... More

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DeltaCalgarySouth135, Executive Administrator at Delta Calgary South, responded to this review
June 24, 2011

Thank you for your comments. We are very pleased that you enjoyed your stay with us. More

twosoups
new hampshire
Senior Contributor
44 reviews
12 helpful votes
3 of 5 stars Reviewed June 17, 2011
1
person found this review helpful

After a horrific day of travel, arrived 8 hours late, check-in was fine. Thankfully room service was available as I did not have the energy to go down to the restaurant. Met my boss at 6:30am in the lobby and to my surprise, breakfast was not available until 7am which was when we had to leave for our off-site meeting.... More

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DeltaCalgarySouth135, Executive Administrator at Delta Calgary South, responded to this review
July 6, 2011

Thank you for your feedback regarding your stay with us. We did experience a short disruption in our hot water service due to an on-going project. This issue was resolved soon after your departure. I can assure you this is not a regular occurance. As well, our Atrium restaurant is open at 6:30 AM, 7 days a week for breakfast.... More

GrannyWhitehorse
Whitehorse
1 review
1 helpful vote
3 of 5 stars Reviewed June 10, 2011
1
person found this review helpful

We had booked a standard room with 2 Queen, when we checked in, they told us they didn't have one available but upgraded us to a family room. Bathroom was way down the hall, the room was very hot and the air conditioning didn't work. There was still garbage in the can and the floor hadn't been vacuumed. On top... More

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DeltaCalgarySouth135, Executive Administrator at Delta Calgary South, responded to this review
June 27, 2011

Thank you very much for providing your feedback regarding your recent stay with us. It is through your comments and feedback that we are able to improve our service, training practices and facility. More

Chezza_D
Coldstream B.C.
Reviewer
3 reviews
3 helpful votes
4 of 5 stars Reviewed May 30, 2011
2
people found this review helpful

We stayed in this hotel in 2009 so we new what to expect. The first time we stayed we had two main complaints. The "Family Room" that we stayed in was noisy -- first level atrium building -- and the check out took forever! We solved the noisy family room by bringing two air purifiers. We put one purifier in... More

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SeanJackson
Denver, Colorado
1 review
6 helpful votes
4 of 5 stars Reviewed April 10, 2011
6
people found this review helpful

The satff are great and try the best they can to make your stay enoyable. But you need to know these things. The hotel is understaffed so it seems the people working here are completely overwhelmed, yet they still manage to keep a smile. 1. Make sure you check into the Tower building because there is no checking into the... More

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CentralABFamily
Red Deer
Senior Contributor
43 reviews
24 helpful votes
4 of 5 stars Reviewed December 22, 2010
1
person found this review helpful

We stayed here with my son's hockey team. It is a nice hotel with good facilities including two swimming pools (one with a waterslide!) The rooms are comfortable with good beds. We stayed in the Atrium section and had a room that faced the restaurant. It was very loud on Saturday night due to the number of Christmas parties going... More

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Delta Calgary South Also Known As

  • Delta Calgary
  • Calgary Delta
Address: 135 Southland Dr SE, Calgary, Alberta T2J 5X5, Canada

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