This hotel was perfect for our family, as we have 3 children. There was no extra fees for having the 5 of us in one room, the kids loved the pool, and I loved the hot tub! Upon check-in we were given kids packs for each of the children (It gave them coloring and toys to keep them occupied in... More

We chose this hotel as we were able to get a good deal from hotels.com. We were checked in efficiently and got a Tower room on the ground floor. I was afraid that it would be noisy on the ground floor, so close to the pool. But, we enjoyed a very quiet night and slept very well. The rooms seem... More

This hotel is horrible. The staff is rude and inconsiderate. The rooms are tiny and dirty. The pool and waterslide are rundown and extremely small. Once 4 people were using the waterslide is was overcrowded that my kids couldn't even enjoy themselves. There was dirty dishes in the hallways our entire stay. Our room was extremely small and it was... More

Both my wife and I travel for business, so we know what to expect from a hotel. We needed a “cityscape” to celebrate our anniversary and we had friends recommending this hotel. Well, from the reservation process to the check out everything was beyond our expectations and perfect for the get-a-way. First we received a great weekend rate for the... More

After a horrific day of travel, arrived 8 hours late, check-in was fine. Thankfully room service was available as I did not have the energy to go down to the restaurant. Met my boss at 6:30am in the lobby and to my surprise, breakfast was not available until 7am which was when we had to leave for our off-site meeting.... More

We had booked a standard room with 2 Queen, when we checked in, they told us they didn't have one available but upgraded us to a family room. Bathroom was way down the hall, the room was very hot and the air conditioning didn't work. There was still garbage in the can and the floor hadn't been vacuumed. On top... More

We stayed in this hotel in 2009 so we new what to expect. The first time we stayed we had two main complaints. The "Family Room" that we stayed in was noisy -- first level atrium building -- and the check out took forever! We solved the noisy family room by bringing two air purifiers. We put one purifier in... More

The satff are great and try the best they can to make your stay enoyable. But you need to know these things. The hotel is understaffed so it seems the people working here are completely overwhelmed, yet they still manage to keep a smile. 1. Make sure you check into the Tower building because there is no checking into the... More

We stayed here with my son's hockey team. It is a nice hotel with good facilities including two swimming pools (one with a waterslide!) The rooms are comfortable with good beds. We stayed in the Atrium section and had a room that faced the restaurant. It was very loud on Saturday night due to the number of Christmas parties going... More