My family loves the new indoor water park, great food, and huge guest rooms. And the professional service is that of any world class hotel. Hats off to the entire management and staff.
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- Best Western Calgary
- Calgary Best Western

My family loves the new indoor water park, great food, and huge guest rooms. And the professional service is that of any world class hotel. Hats off to the entire management and staff.
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This hotel, led by manager Chung and the amazing staff saved my brothers wedding day!
After my brother and sister-in-law's 1st venue pulled out 23 hours before their wedding, and replacement venue backed out on the wedding day ( 6 hours before she was scheduled to walk down the aisle) Chung stood up to the plate and said we could...
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First the good:
1) Room was clean and everything worked
2) Updated furnishings and bed
3)Great water park for kids
4)Walls and ceiling kept out noise(not the people standing in front of my door talking).
5)Breakfast buffet was decent and staff where very friendly
The Bad
1)Check in was painful-waited behind a customer while other front desk clerk answered phone...
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Thank You Venus 1971 for your constructive feedback so that we could improve, Please accept my sincere apologies for the service failures at the point of Check-in as well in the food outlets. If we have not yet excercise our empowerment program to compensate you accordingly , please kindly call me directly to do so. The occurence you've experienced is...
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We stayed at the Best Western Plus Port O'Call for two nights in April 2012. We have stayed at many pet friendly hotels and never have had a issue with barking dogs until our stay here... there was a dog on our floor that barked continuously from 3:30 a.m. - 5:00 a.m. we finally had to call the front desk...
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We have stayed here twice to catch early flights and were impressed both stays. Very clean rooms and pool area (and I look closely at how clean my room is when we stay somewhere). Nice welcoming lobby and convenient restaurants and bar located in hotel. Great pool area with 2 waterslides and a hot tub - great for kids. The...
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Stayed ther twice on business trips. Rooms are immaculate, well maintained and equipped. Free WIFI that works almost well.Expensive Buffet Breakfast with limited choice and real bad service (was $11.95 when I was there this week).
But worse of all, there's a pool with a huge water slide. This attracts tons of families. Great for them. They were running around...
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Thank You for providing your input during your recent stay at our hotel. Please accept my apologies for our team members in not recognizing your specific needs by rooming you near the waterpark , especially during the busy period of spring break. We do have other room varieties and choices that are in the tower section where many of our...
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I spent a week at the Best West P'OC in Calgary for business. Along with my room I rented a meeting room on the 7th floor. The meeting room was set up just as I'd requested and spotlessly clean. The food served during our breaks & lunch was plentiful and delicious. Attendees even commented on the view out of the...
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We were very impressed with the hotel. Clean and very spacious rooms. The pool area is definatly geared towards familys and kids will have a blast. The airport shuttle was very convinient and you can park and ride up to 2 weeks outdoors for free if you stay at the hotel. Had no problems leaving our vehicle there for 10...
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The rooms are nice, clean, modern, good internet speed (I got 75Mb/s download on speedtest). The waterslides are fun for kids. It would have been a very nice stay, but the hotel is too noisey. I complained 3 times because the people next to us were very loud (laughing, banging doors, running up and down the hall, talking loudly in...
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First class treatment from a first class hotel
I stay at this hotel every time I am in Calgary. The staff is friendly and the hotel is very clean. This place has a great pool area, and I would recommend it for families with kids aged 14 and under.
The rooms are very nice, especially if you get a suit...
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