Can't fault this place - super friendly and helpful staff, great location and the most comfortable bed I have ever slept in, its like sleeping in a cloud! The room seems like it was recently renovated and there is lots of space even in the cheapest rooms. The breakfast was great as well however the only thing I was dispointed... More

Don't be fooled by the exterior of this hotel. It looks like a high rise apartment and likely was at one time. The hotel staff are competent but the service wasn't exceptional You need your room key to go up the elevator which I like the added security. I've stayed in a few rooms including queen bed with a bathroom,... More

My two bedroom suite looked nice enough at first glance, but once I started to settle in, the amount of grossness became apparent. Mysterious stains on the curtains and sofa, scratches and marks all over the furniture, and a TV that was about to blow a fuse were just the start of it all. But it gets grosser... I pulled... More

The Good: I have serious issues with cleanliness and organization. I am neurotic when it comes to sleeping in hotels. It usually takes one hour for me to inspect, disinfect, and organize everything. I turn the entire room upside down to ensure that there are no bed bugs (mattresses are flipped and furniture is moved). My face turned into a... More

I often stay at this hotel as it is centrally located to where I do business in Calgary. The staff are always efficient and the rooms are always quiet and very clean. The beds in the his Hotel are second to none and the breakfast selection is very adequate. I have stayed here for years and will continue to do... More

Stayed a couple of nights on business trip. BW were only rooms available in town. Location was stated as downtown, however after a meeting at the Marriot the BW was a half hour walk away The reception advised me that my room was in the process of being cancelled as I had arrived at 10pm, appears I made it just... More

I usually stay at Marriott hotels for business, a friend of mine who has been staying at this Best Western told me to give it a try. I was hesitant to do so, however gave a shot. Wow , I was greatly impressed by the staff, they go out of their way to assist. I also liked the free underground... More

We stayed at the Best Western Plus for one night in September. Our room that was booked was not ready on the 4th floor, so they changed rooms for us to be one on the 8th floor. Our review is as follows: Pros: - Free parking - Free internet - Breakfast provided - Kitchenette - Walking distance to restaurants/shops -... More

When staying here Sept 23,2011, we had two tickets to Keith Urban's concert disappear from our room minutes after we left it. Within fifteen minutes the tickets were for sale on KIJIJI for $250. The management DIDN'T BELEIVE US when notified. P.S. ---After buying tickets with a credit card ALWAYS keep the receipt with you. With our receipt and a... More