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Holiday Inn Express Hotel & Suites Calgary South

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12025 Lake Fraser Dr, Calgary, Alberta T2J 7G5, Canada
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Holiday Inn Express Hotel & Suites Calgary South
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145 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Grandora
Level Contributor
66 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed a couple of nights on way home from British columbia to visit with grandchildren. The pool area is very nice and the kids really enjoy it. The breakfast is usually quite nice but forgot about time change and missed first day. Hotel is clean and normally quiet and inviting, although this particular weekend some of the guests were very... More 

Was this review helpful? Yes
Hiexgm H, Manager at Holiday Inn Express Hotel & Suites Calgary South, responded to this review

Thank you for your candid review. I am sorry to hear that your stay was disrupted by other guest's and not corrected by our staff. I have communicated the importance of gentle intervention to ensure all guests enjoy their stay with us. Once again we appreciate your review and look forward to your return More 

Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 26, 2015

Same thing I've come to expect from this brand. Decent comfortable room, fridge, microwave and decent breakfast. Stayed for 9 days and was very comfortable. These are never 5 Star hotels but they are, more times than not, a good choice.

Was this review helpful? Yes 1
Hiexgm H, Manager at Holiday Inn Express Hotel & Suites Calgary South, responded to this review

Dear joeorourke, Thank you for taking the time to write your review :) We appreciate all the reviews we receive as this helps us in raising the bar in our service to our guest . We hope to see you again in Calgary . Stampede is approaching very quickly it is an experience to have at least once in a... More 

Richmond, BC,
Level Contributor
76 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed May 24, 2015

As always, Holiday Inn maintains a standard that is always acceptable. So, I'm very comfortable in saying that while the rooms they provide may not always be 5 or 4 star, they certainly do provide everything you will require for a few nights stay. This includes, a fridge, microwave, a comfortable bed and as this is an Express location breakfast.... More 

Was this review helpful? Yes
Hiexgm H, Manager at Holiday Inn Express Hotel & Suites Calgary South, responded to this review

Dear marathonguy, Thank you for your review. We appreciate your feedback . We hope to see you again so that we may have the opportunity to change the 4 stars to 5 stars !!! Calgary Stampede is approaching quickly perhaps you will visit :) From all of us here at the Holiday Inn Express and Suites Calgary South More 

1 review
1 of 5 stars Reviewed May 18, 2015 via mobile

Originally booked a two night stay but had to cancel one night due to unforeseen circumstances was not told anything about a 7 day cancelation policy so still had to pay for two nights in a room with a filthy floor.some random person in street clothes walked into our room with a card key mumbled something and turned around and... More 

Was this review helpful? Yes
Hiexgm H, General Manager at Holiday Inn Express Hotel & Suites Calgary South, responded to this review

Thank you for your candid review . We apologise that your recent stay did not meet expectations . We appreciate your comments and will share these with our team so that we can continue to improve our services. More 

Travelers are raving about these Calgary hotels

Lake Oswego
Level Contributor
76 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed May 10, 2015

This hotel is a little off the beaten path, but near enough to Deerfoot Trail that is is still convenient. A little hard to get to and not a lot of parking but it's very close to a number of quick service food places. The hotel itself looks pretty new on the outside but shows wear and tear on the... More 

Was this review helpful? Yes
Hiexgm H, Manager at Holiday Inn Express Hotel & Suites Calgary South, responded to this review

Thank you for your candid review. We apologise that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Team Holiday... More 

Lethbridge, Canada
1 review
5 of 5 stars Reviewed April 30, 2015

i said it before and I'll say it again this hotel feels like home. Kim and her staff are truly dedicated to you the guest. Nice decor, everything you need is close and kids love the pool. Give this place a try, enjoy Free fresh hot breakfast and be your own judge.

Was this review helpful? Yes
Hiexgm H, Manager at Holiday Inn Express Hotel & Suites Calgary South, responded to this review

Dear Anthony , As always thank you !!!! Summer is quickly approaching and that means ............. CALGARY STAMPEDE !!! CARNY FOOD !!!!! See you all soon Team Holiday Inn Express and Suites Calgary South More 

Brooks, Canada
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 21, 2015

Stayed one night. Great bed and very clean. Staff at front desk and in lounge and restaurant were efficient and very friendly. Free Internet which was a treat. It's not free in many hotels these days. Would stay here again.

Was this review helpful? Yes
Hiexgm H, Front Office Manager at Holiday Inn Express Hotel & Suites Calgary South, responded to this review

Thank you for a great review !!! We look forward to seeing you again soon when we can turn the 4 star to a 5 star ;) More 

Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 25, 2015

Thi was a great hotel for location and cofort. When booking the hotel Kim was excepional to work with. She helped accomodate 9 of us. Breakfast was hot and great along with a nice pool, hot tub and slide. I would highly recmmend this property...and don't foget to ask for Kim...she is great to work with:))

Was this review helpful? Yes
Hiexgm H, Manager at Holiday Inn Express Hotel & Suites Calgary South, responded to this review

Dear Uts58 Thank you so much for your kind words and great review !!! Hope to see you again soon . Summer is approaching and with that comes Calgary Stampede !!!| KP Operations Manager More 

Mississauga
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed March 18, 2015 via mobile

Have stayed multiple times , rooms are good, friendly staff but weird check in policy where they either offer you 300 pts. or snack/bottle of water if you are a IHG member. Staff is very polite and responsive. Good place to stay for business. Not too many eating places at walking distance though.

Was this review helpful? Yes
Hiexgm H, Front Office Manager at Holiday Inn Express Hotel & Suites Calgary South, responded to this review

Dear Amitabh C , Just one of the benefits of being an IHG Rewards Platinum and Gold Member is receiving a welcome amenity . We look forward to seeing you again soon , Maybe during Calgary Stampede ??? a show you cant miss !!! More 

Edmonton, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 21, 2015

Over the past 6 years I have stayed at this hotel 50 plus nights a year for business. Although I have seen staff changes over this period, I have ALWAYS found the staff to be extremely friendly and accommodating. The hotel is located in the south of Calgary, a 5 minute drive to Southcentre shopping mall and is easy to... More 

Was this review helpful? Yes
Hiexgm H, Manager at Holiday Inn Express Hotel & Suites Calgary South, responded to this review

Dear Floorgal ;) I know it is a delayed response but not forgotten !!! Thank you for your review , hope to see you again soon !!! like really soon ;) From all of us here More 

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