We reserved rooms for a team booking which was cancelled a month prior to our stay. The booking was not actually cancelled by the hotel staff and now they are billing my visa for a total of almost $3700 for the first night. Apparently visa lets them do this too and you have to dispute after the fact. The hotel... more

We made a telephone reservation at this hotel via Holiday Inn's 1-800 reservation line. My wife fell severely ill, and we were not able to travel. I phoned the 1-800 reservation line to cancel, and was told that no one was able to help me at that time, but someone would phone me back. No one ever phoned me back.... more

Horrible is one word for it. After booking, had to cancel, a family emergency. Asked them not to charge my credit card. They gave me the run around, told me that they had to talk to the manager. Phoned them again, they told me that they had already charged my credit card. Asked them to reverse the charges, they transfered... more

We stayed here for 2 nights during the Stampede. Booked a Suite which was HUGE and absolutely fantastic, it had a huge seperate bedroom with 2 king size beds and its own tv, a huge living area with another tv and a fireplace, a bar and kitchenette area, a huge seperate dressing and wardrobe area, and a huge bathroom! Get... more

Awful stay, we stayed for four nights and had awful service. The only reason we stayed was because we had three kids and didn't want to have to move in minus 40. When we did check out we filled out a review and we were harassed at home by hotel staff a week later. Then two weeks after they charged... more

My Husband and I planned a romantic getaway at this hotel, booked a King suite with a jetted tub at 3:30 pm, got to the hotel 30 minutes later to check in. Upon arrival we were told that we couldnt have the room (the clerk told us a water line had broke, later we found out that they had double... more

I stayed at the Holiday Inn Express Calgary South for one night July 11th as my daughter and I were in town to visit the Stampede and go to a concert. Upon arrival my initial thought was that the hotel looked fairly new with nice marble looking floors in the lobby and dark wood accents. The front desk staff were... more

Our volleyball team stayed here for a tournament and found it to be clean, quite new and very pleasant. The Breakfast was very convenient and had a pretty good variety. It is very conveniently located with severl restaurants in walking distance. The fridge and microwave were handy too. more

Stayed here for three nights on a business trip. I have stayed at various Holiday Inn Express hotels for business but found this was the best. Continental breakfast includes 2 kinds of eggs and 2 breakfast meats. Could have used more fruit, but was overall excellent. Hotel was quiet (even with construction next door). Pool was nice. Rooms were large... more