If we had only stayed Saturday night - I would have given this hotel a terrible rating. It is an extremely loud and noisy hotel sometimes. The place was filled with kids on Saturday and they were running and screaming from 9 pm until midnight. We did call and complain about the noise, but that did very little and we... More

The hotel is nicely decorated, rooms included. However, cleaning efforts are lazy and rooms are very dusty, grimey, and aged when you look closer. This was a long weekend so the pool was crowded. No towels to be found and front desk said they couldn't offer more. Room was quite warm and stuffy but the AC unit was broken and... More

I must say I am totally impressed with Holiday Inn Express. They have elevated their brand from the cheap Motel 6, Best Western field to the Mariott and Hampton Inn and in many cases, I like them even better. This particular hotel is fantastic with very new interior. The rooms were probably the most spacious for this class of hotel... More

I had a problem that the night clerk was unable to fix. She told me to call the manager in the morning and that she would leave a message. I called the hotel from the airport and was placed on hold for 15 minutes. The clerk came back on the line and told me that I could not speak with... More

Very clean hotel in a great location close to shops and restaurants (and a Tim Horton's coffee right down the street!) and close to Southcentre mall. It was easy to get around the city from here. Our room was ridiculously spacious and tastefully furnished. We had a standard room with two queens and it was big enough to probably fit... More

Stayed here for one night. There was a small mix up since I also brought my dog & they reserve only certain rooms for pets but the issue was quickly rectified & no further issues occurred. The room was quiet, never heard any of the other guests even though it was located on the first floor. The room and hotel... More

Clean. Comfy beds. Great breakfast. Friendly helpful stafff. Towels were a little worn. Easy access to shopping.

I called the 1-800 number to book a room for this Hotel at 8:30pm on a Saturday night. They confirmed a suite with 2 queen beds, separate bedroom for $149.00 per night. 10 minutes later I received a phone call from the hotel stating that their system was not working correctly and that they did not have that type of... More

Living on the road can be challenging, but at this HI Express, I have almost everything I need. Standard rooms are very spacious and include a fridge, microwave & coffee maker. Nice seating area, comfortable bed, flat screen tv. The fitness facility includes free-weights and a multitude of machines...and a decent ratio of machines to rooms ! The pool is... More