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Holiday Inn Express Hotel & Suites Calgary South

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12025 Lake Fraser Dr, Calgary, Alberta T2J 7G5, Canada
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Holiday Inn Express Hotel & Suites Calgary South
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Holiday Inn Express Hotel & Suites Calgary South
Holiday Inn Express Hotel & Suites Calgary South
Holiday Inn Express Hotel & Suites Calgary South
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142 reviews from our community

Traveler rating
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    15
    7
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41
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10
37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

Originally booked a two night stay but had to cancel one night due to unforeseen circumstances was not told anything about a 7 day cancelation policy so still had to pay for two nights in a room with a filthy floor.some random person in street clothes walked into our room with a card key mumbled something and turned around and... More 

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Hiexgm H, General Manager at Holiday Inn Express Hotel & Suites Calgary South, responded to this review

Thank you for your candid review . We apologise that your recent stay did not meet expectations . We appreciate your comments and will share these with our team so that we can continue to improve our services. More 

Lake Oswego
Top Contributor
75 reviews 75 reviews
28 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is a little off the beaten path, but near enough to Deerfoot Trail that is is still convenient. A little hard to get to and not a lot of parking but it's very close to a number of quick service food places. The hotel itself looks pretty new on the outside but shows wear and tear on the... More 

Was this review helpful? Yes
Hiexgm H, Manager at Holiday Inn Express Hotel & Suites Calgary South, responded to this review

Thank you for your candid review. We apologise that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Team Holiday... More 

Lethbridge, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

i said it before and I'll say it again this hotel feels like home. Kim and her staff are truly dedicated to you the guest. Nice decor, everything you need is close and kids love the pool. Give this place a try, enjoy Free fresh hot breakfast and be your own judge.

Was this review helpful? Yes
Hiexgm H, Manager at Holiday Inn Express Hotel & Suites Calgary South, responded to this review

Dear Anthony , As always thank you !!!! Summer is quickly approaching and that means ............. CALGARY STAMPEDE !!! CARNY FOOD !!!!! See you all soon Team Holiday Inn Express and Suites Calgary South More 

Brooks, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Stayed one night. Great bed and very clean. Staff at front desk and in lounge and restaurant were efficient and very friendly. Free Internet which was a treat. It's not free in many hotels these days. Would stay here again.

Was this review helpful? Yes
Hiexgm H, Front Office Manager at Holiday Inn Express Hotel & Suites Calgary South, responded to this review

Thank you for a great review !!! We look forward to seeing you again soon when we can turn the 4 star to a 5 star ;) More 

Senior Contributor
40 reviews 40 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 25, 2015

Thi was a great hotel for location and cofort. When booking the hotel Kim was excepional to work with. She helped accomodate 9 of us. Breakfast was hot and great along with a nice pool, hot tub and slide. I would highly recmmend this property...and don't foget to ask for Kim...she is great to work with:))

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Hiexgm H, Manager at Holiday Inn Express Hotel & Suites Calgary South, responded to this review

Dear Uts58 Thank you so much for your kind words and great review !!! Hope to see you again soon . Summer is approaching and with that comes Calgary Stampede !!!| KP Operations Manager More 

Mississauga
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed March 18, 2015 via mobile

Have stayed multiple times , rooms are good, friendly staff but weird check in policy where they either offer you 300 pts. or snack/bottle of water if you are a IHG member. Staff is very polite and responsive. Good place to stay for business. Not too many eating places at walking distance though.

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Hiexgm H, Front Office Manager at Holiday Inn Express Hotel & Suites Calgary South, responded to this review

Dear Amitabh C , Just one of the benefits of being an IHG Rewards Platinum and Gold Member is receiving a welcome amenity . We look forward to seeing you again soon , Maybe during Calgary Stampede ??? a show you cant miss !!! More 

Edmonton, Canada
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 21, 2015

Over the past 6 years I have stayed at this hotel 50 plus nights a year for business. Although I have seen staff changes over this period, I have ALWAYS found the staff to be extremely friendly and accommodating. The hotel is located in the south of Calgary, a 5 minute drive to Southcentre shopping mall and is easy to... More 

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Hiexgm H, Manager at Holiday Inn Express Hotel & Suites Calgary South, responded to this review

Dear Floorgal ;) I know it is a delayed response but not forgotten !!! Thank you for your review , hope to see you again soon !!! like really soon ;) From all of us here More 

Barnsley, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 21, 2015 via mobile

The hotel is modern and clean. The staff were uber hrlpf and friendly. My suite was spacious and had a real flame gas fire as well as a fridge, microwave, Kurig coffee maker and a king size bed. The hotel even boasted a pool with water slide! I had a really great stay and would stay again.

Was this review helpful? Yes 1
Ipswich, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 12, 2015 via mobile

We didn't stay with family this time. We chose this hotel for its brand and perfect location for visiting. Check-in was speedy and efficient. Reception staff were always polite, but never overly friendly. The area was clean and welcoming, with computer and printer available to residents. The room (not a suite) was spacious and well equipped with 2 beds, (very... More 

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Hiexgm H, Manager at Holiday Inn Express Hotel & Suites Calgary South, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, More 

Ipswich, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 12, 2015 via mobile

It wasn't convenient to stay with the family this visit. We chose this hotel for its trusted brand and the perfect location to be near the family. The room (not a suite) on the 2nd floor, was spacious and well equipped with fridge, microwave and coffee maker. The bathroom was clean and well maintained. The heating was efficient, and not... More 

Was this review helpful? Yes
Hiexgm H, Manager at Holiday Inn Express Hotel & Suites Calgary South, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, More 

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