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All 100 Calgary hotels

Hotel Alma

3.0 of 5 Hotel   |   169 University Gate NW, Calgary, Alberta T2N 1N4, Canada (Northwest Calgary)
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Hotel Alma

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Ranked #45 of 100 hotels in Calgary
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 4 weeks ago
elm4154 Grand Isle, Vermont
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135 people have reviewed this hotel

Traveler rating
    37
    64
    16
    14
    4
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12
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65
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
1 review
1 of 5 stars Reviewed 2 weeks ago

Staff are unfriendly, the beds are not the greatest. The ceilings in the rooms disgusting and are those of a one-star hotel. The laundry machines permanently damaged my clothing and I will not be staying there again. I do not recommend this place. Stay at the holiday inn express in motel village instead if you need to be close to... More

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Grand Isle, Vermont
Top Contributor
75 reviews 75 reviews
36 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Many universities have on campus hotels. This is well above average. The staff are very helpful. Several floors are actually dorms (or at least students get on and off the elevator on some of the lower floors) but this is less obtrusive than in some on campus units. Rooms are like an upscale chain motel or low end botique hotel--very... More

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AlmaManagement, Front Office Manager at Hotel Alma, responded to this review

Hello elm4154, Thank you for taking the time to review your most recent stay with us at Hotel Alma! We are happy to hear that you enjoyed your stay with us. Based on your room description it sounds as though you stayed in one of our One Bedroom Suites, a favorite among our regular guests. All of our hotel rooms... More

Tullibardine
Contributor
15 reviews 15 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 24, 2014

I was based here during a conference at the University. It's a very modern hotel with all you need in the rooms. It's a short (5 minute) walk from the C Train, but get a university map first as it's not signposted. The staff are very helpful, I had a problem with the wifi access and they were able to... More

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AlmaManagement, Front Office Manager at Hotel Alma, responded to this review

Thank you Malaeus for taking the time to review your stay with us at Hotel Alma. We are happy to hear that you were able to dine in our Bistro Alma during your stay with us. They have recently launched a brand new menu with some alternate options for our guests. The hotel is situated in a great location for... More

Calgary
Contributor
19 reviews 19 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 16, 2014

I've stayed at Alma several times now and enjoy being on campus and away from downtown. Parking is eight per day with in and out privileges and bonus C-train station or major bus meeting point near hotel on campus for easily getting to meetings but not needing to worry about finding expensive city centre parking. The hotel is at least... More

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AlmaManagement, Front Office Manager at Hotel Alma, responded to this review

Hello Cmarty, Thank you for taking the time to review your most recent stay at Hotel Alma. We are happy to hear that you enjoyed your time with us. We appreciate that you enjoy our modern look and comfortable rooms. Our complimentary continental breakfast, wifi and local/long distance calling within Canada and the continental US is certainly a nice addition... More

Edmonton, Canada
Top Contributor
169 reviews 169 reviews
34 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed February 8, 2014

This hotel would be great for those needing to be on campus or close to it. Don't let the exterior deceive you as it's lovely inside. They provided me with one key (instead of cards) for the room and told it would be $10 to replace it. The elevators are spacious and can fit luggage and people! It was a... More

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AlmaManagement, Front Office Manager at Hotel Alma, responded to this review

Hello LovingSunandSand, We would like to thank you for taking the time to review your stay with us at Hotel Alma! It was wonderful to hear that you enjoyed our hotel and the service provided. We are happy to hear that you were able to take advantage of our complimentary local and long distance calling (with Canada and the Continental... More

Calgary, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 4, 2014

I discovered the Hotel Alma by Happenstance last summer and found the team there to be quite helpful on a variety of issues. Their assistant Manager Kristen, in fact was a God-send to me on several occasions. I also recommend the bistro for lunch and dinner, the continental breakfast served, though it has a nice selection, simply doesn't do the... More

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AlmaManagement, Front Office Manager at Hotel Alma, responded to this review

Thank you Camilla G for taking the time to review Hotel Alma. We are extremely happy to hear that you enjoyed your visit with us and that our staff were able to assist you during your time with us. We hope to welcome you back to Hotel Alma soon. Team Alma More

Surrey, Canada
2 reviews
4 of 5 stars Reviewed January 31, 2014

Unfortunately, my husband and I had a flight cancellation in Calgary and WestJet placed us at The Hotel Alma for the night. The room was tiny, but well appointed. Had everything you needed TV, Wardrobe, fridge, coffee maker, etc...The two negative points would be the one cup coffee maker - had to read instructions on how to use and I... More

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AlmaManagement, Front Office Manager at Hotel Alma, responded to this review

Hello Katherine L., We would like to thank you for taking the time to review Hotel Alma! We are very happy to hear that you enjoyed your experience, and are glad that we were able to make your unexpected stay with us comfortable. We appreciate your feedback regarding the doors and coffee maker and will certainly take your comments into... More

Toronto, Canada
1 review
2 of 5 stars Reviewed January 22, 2014

I have been advocate for the Alma Hotel since it opened and stay here every time I have been in Calgary for the past 5 years. I request a late check out of 1.5 hours (till 2:30pm) and am told it will cost me $30.00. I will leave my suitcase in my freezing car and get changed in a washroom... More

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AlmaManagement, Front Office Manager at Hotel Alma, responded to this review

Hello Goingforgold2014, Thank you for taking the time to review Hotel Alma at the University of Calgary. It was disappointing to hear that this incident has altered your opinion of Hotel Alma after five years of patronage. We strive to be as accommodating as possible for all of our guests but we are limited in the number of late check... More

Edmonton, Canada
1 review
2 of 5 stars Reviewed November 27, 2013

We stayed for two nights during a conference.The hotel room was clean if a bit on the small side. The bathroom sink was a challenge to use because it was so shallow that the water would splatter everywhere. The staff were less than helpful when we asked for a late check-out because we were travelling with a baby. They charged... More

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AlmaManagement, Front Office Manager at Hotel Alma, responded to this review

Hello Deqa C., Thank you for taking the time to review Hotel Alma at the University of Calgary. It was very disappointing to learn of the difficulties you endured during your stay with us. Upon your request for late checkout you were granted a complimentary late checkout of one additional hour. All information regarding parking and costs associated should have... More

Alberta
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 29, 2013

Hip, stylish, very comfortable, reasonable price great complimentary breakfast not to mention amazing service, great location. For $30. more we upgraded to the one bedroom suite that had a king size bed. Room had nice fidge, large flatscreen TV and wifi. Very clean. What more do you want? Loved it!

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AlmaManagement, Manager at Hotel Alma, responded to this review

Hello OneWorldPeople, We would like to thank you or taking the time to review your recent stay with us. It was wonderful to learn that you enjoyed our service, our complimentary breakfast as well as our in room amenities. We are happy you took advantage of our current $30.00/night upgrade promotion from our Euro Style Room to our One Bedroom... More

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Additional Information about Hotel Alma

Address: 169 University Gate NW, Calgary, Alberta T2N 1N4, Canada
Phone Number:
Location: Canada > Alberta > Calgary > Northwest Calgary
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #45 of 100 hotels in Calgary
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Alma 3*
Official Description (provided by the hotel):
Set in the vibrant heart of the University of Calgary campus, Hotel Alma treats guests to gracious service, friendly rates, and a host of accommodating spaces. Alma features 96 rooms and suites, a stylish bistro, and conference facilities for up to 125 people. Rates include deluxe continental breakfast, access to campus fitness facilities, wireless, local calls and long distance calls in Canada and the USA (excluding Alaska and Hawaii). ... more   less 
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