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Sandman Hotel Calgary City Centre

3.0 of 5 888 - 7th Avenue SW, Calgary, Alberta T2P 3J3, Canada
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Sandman Hotel Calgary City Centre
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503 reviews from our community

Traveler rating
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    183
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    57
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Burnaby, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

I had stayed here about 10 years ago for business and had a terrible experience as well as the toughest shoe leather steak I'd ever eaten at the attached Moxies, so after a decade thought I'd check it out to see if it had improved. I travel here for business. Admittedly reasonably priced hotels are hard to find in downtown... More 

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Calgary Alberta
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived at the hotel but the staff did not have a record of our booking as we booked through a 3rd party website. We waited at the bar in the Moxie's while they arranged our room. The upgrade was nice and the amenities were satisfactory (hairdryer, coffee maker, mini fridge, large TV for the space), however the free wifi... More 

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Edmonton, Canada
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Registration on the phone proved difficult. Quoted three different prices for the stay within 48 hours. Not able to answer questions about parking rates for downtown stays. Discrepancy between the phone and the price on arrival. Reception was brutal. The clerk gave endless grief to the point where the manager involved herself in the conversation. She tried to smooth things... More 

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Edmonton, Canada
Contributor
11 reviews 11 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

I stayed over at this hotel on a business trip and found it pretty good. I initially drove right past it as I didn't see the sign and apparently I am not the only person to not see it. One thing that I found sub par was that their indoor parking is restricted to 6 foot clearance. I had a... More 

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Senior Contributor
30 reviews 30 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed 2 nights at the Sandman Hotel. Good location just next to the train station. The room was comfortable and had everything I needed. Early check in and late check out - tick. The wifi was terrible. It kept dropping in and out all the time. I won't be staying there again because of the wifi issue. Very frustrating.... More 

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Auckland, Auckland, New Zealand
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Right from when our family of 4 arrived our experience was poor. The man on the front desk certainly did not know the meaning of guest or service. He was rude and unhelpful. The elevators are impossible to get luggage trolleys in or out as the gap is so wide the wheels get stuck. The room was shabby, carpet is... More 

Was this review helpful? Yes 1
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for business in January 2015. Location was very central, but lots of homeless folks hanging around so didn't feel safe walking alone at night. Lobby and restaurant on main floor were fine but rooms were very shabby with very low lighting, bathroom was not clean, taps almost came off the wall when I turned on the shower. Only... More 

Was this review helpful? Yes 1
Regina, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 26, 2015

I've read some other recent reviews for this hotel. I get it, you wanted posh and opulence, but when you're paying $120/night in the downtown area of a major city...give your head a shake! You get a clean hotel. You get a nice room with a comfy bed. The elevators work. There is hot water. There are ice machines and... More 

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 23, 2015 via mobile

1) submitted a pre-authorized form to have a credit card in file for arrival. I still needed a credit card when I arrived for the deposit which makes NO SENSE since we had paid for the hotel on bookings.com. Wth was the point then? Annoying especially when you want to sleep and related after long travels. Luckily the front desk... More 

Was this review helpful? Yes 1
GMSandman26, General Manager at Sandman Hotel Calgary City Centre, responded to this review

Thank you for your recent review. It is unfortunate that you departed feeling unfulfilled, however we do take our guest comments seriously as they do allow for us to continue to improve on our already proven service abilities. We are happy to hear that our Guest Service team were due diligent in addressing your credit card challenges. Oddly enough, we... More 

Dorchester, United Kingdom
Top Contributor
149 reviews 149 reviews
21 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed January 5, 2015

We flew in from England and this was our first night and time in Canada. This is a tired city hotel in need of renovation but that said the staff were helpful and the room on the 21st floor was large but with the smallest bathroom. The location was not bad and we felt we could walk everywhere that we... More 

Was this review helpful? Yes 1
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Additional Information about Sandman Hotel Calgary City Centre

Address: 888 - 7th Avenue SW, Calgary, Alberta T2P 3J3, Canada
Location: Canada > Alberta > Calgary
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sandman Hotel Calgary City Centre 3*
Number of rooms: 300
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Also Known As:
Sandman Hotel Calgary

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