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Sandman Hotel Calgary City Centre

888 - 7th Avenue SW, Calgary, Alberta T2P 3J3, Canada
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Sandman Hotel Calgary City Centre
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Sandman Hotel Calgary City Centre
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512 reviews from our community

Traveler rating
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    185
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Edmonton, Canada
2 reviews
1 of 5 stars Reviewed 5 days ago NEW

Me and a group of friends came down from Edmonton to Calgary for the CCEE (Comicon). When we got to the hotel, we were met with sass and annoyance. I parked a block away at an overnight lot for $35, then later found out that I could have parked at the Sandman for $5. Turns out I dodged a bullet... More 

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Vancouver
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I travel for a living so I have lots to compare to. This hotel was generally run down. They sell off parking spots in the five levels below, so you need to drive to at least the 4 or 5 and there is no elevator, so it's up a narrow set of stairs to the main level. My room was... More 

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GMSandman26, General Manager at Sandman Hotel Calgary City Centre, responded to this review

Thank you for your review. As you can see from our latest reviews and comments we are working diligently to upgrade and update the guestrooms in the hotel. With 300 rooms it will take some time to complete. I do hope you let the front desk staff know of the issues you had in your particular room so that they... More 

Calgary
1 review
3 of 5 stars Reviewed 1 week ago

I've stayed here regularly over the past year. The price is right and as it's usually for just one night, luxury isn't needed. The room was clean and quiet, and the internet worked exceedingly well. I stayed on the top floor, which has been renovated somewhat. It seems to be getting better each time is come back.

Review collected in partnership with Easytobook.com

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GMSandman26, General Manager at Sandman Hotel Calgary City Centre, responded to this review

Thank you for your review and for recognizing the efforts of our maintenance team and their updating of the hotel that is currently in progress. I will pass along your comments and we look forward to seeing you again soon. More 

Windsor, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

I've never written a hotel review before, but felt compelled to do so here because of some of the negative reviews on this site. I stayed at the Sandman for a week on business and did not encounter a single problem mentioned by many people. The check-in process was simple and quick. The elevators all worked properly and I never... More 

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GMSandman26, General Manager at Sandman Hotel Calgary City Centre, responded to this review

Thanks so much for your review. It is always great to hear that our customer service levels and the hard work of the housekeeping department are appreciated. As you mentioned - some of our bathrooms are a little on the small side but we have recently replaced all the plumbing/tub taps in each room - so I am glad to... More 

Edmonton
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 17, 2015

A solid three star hotel with a restaurant. Hotel wasn't fancy but in a good location downtown and inexpensive. Bathroom showing some age but overall very clean. Bed was surprisingly comfortable. Great place to stay for what I needed - reasonably priced, clean room, good bed, tv and wifi.

Was this review helpful? Yes 2
GMSandman26, General Manager at Sandman Hotel Calgary City Centre, responded to this review

Thank you for taking the time to review your stay with us. I appreciate your comments (we are working on updating the hotel, floor by floor). We hope to welcome you back again soon. More 

British Columbia Canada
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed March 16, 2015

They claim they are a pet friendly hotel, but they don't tell you until check-in that pet charges are $50/pet/night (more expensive than I have seen anywhere). Yet in the room guide they state that pet charges are $10/pet/night. When questioned about this they stated that I had already signed agreeing to the higher charge and made no attempt to... More 

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GMSandman26, General Manager at Sandman Hotel Calgary City Centre, responded to this review

Thank you for bringing this to our attention. Our pet fee is $10 per pet, per night as stated in the guestroom directory. Please accept my apologies for the error made by the front desk agent. If you would like to contact me directly, I would be happy to discuss further. Tracey Smith (General Manager) - 403-237-8626 More 

Vancouver, Canada
2 reviews
4 of 5 stars Reviewed March 9, 2015

We booked into the Sandman Hotel City center to go to the 2015 Tim Horton's Brier. When we arrived we were checked in by a great Customer Service Representative Michael. He was helpful, recommended that we upgrade to a Junior Suite and gave us great helpful hints in terms of the hotel and usage of the C Train and where... More 

Was this review helpful? Yes
GMSandman26, General Manager at Sandman Hotel Calgary City Centre, responded to this review

Many thanks for taking the time to review your stay with us during the Brier. I am so pleased to hear of Michael's continued high standard of customer service and will ensure he receives the recognition he deserves. We hope to welcome you back soon. More 

stockton
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 4, 2015

Hotel was spot on. Two mins walk to metro station which is free downtown areas. Good restaurant with enthusiastic staff. Helpful hotel staff. Room was good size and cleaned well everyday. Helped make this holiday one to remember

Was this review helpful? Yes 1
GMSandman26, General Manager at Sandman Hotel Calgary City Centre, responded to this review

Thank you for taking the time to write a review. I am glad to hear you enjoyed your stay with us and that the staff in all departments were accommodating - we pride ourselves on our friendly professionalism. We hope to welcome you back soon. More 

Wolfville, Nova Scotia
Top Contributor
99 reviews 99 reviews
25 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed March 3, 2015

This hotel is right near the train at 8th and 8th SW. I usually stay here when I'm working in Calgary and the rooms are large. Depending on what's going on during your stay, you can get a room for as little as $139. There is a Moxie's in the hotel for breakfast, lunch and dinner. The Moxie's menu is... More 

Was this review helpful? Yes 2
GMSandman26, General Manager at Sandman Hotel Calgary City Centre, responded to this review

Thanks so much for taking the time to write a review following your stay with us. I have passed on your kudos to the staff. We hope to see you again soon. More 

Burnaby, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 22, 2015

I had stayed here about 10 years ago for business and had a terrible experience as well as the toughest shoe leather steak I'd ever eaten at the attached Moxies, so after a decade thought I'd check it out to see if it had improved. I travel here for business. Admittedly reasonably priced hotels are hard to find in downtown... More 

Was this review helpful? Yes 1
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