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Delta Bow Valley Hotel

3.5 of 5 209 4th Ave SE, Calgary, Alberta T2G 0C6, Canada
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Certificate of Excellence 2014
Delta Bow Valley Hotel
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Delta Bow Valley Hotel
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686 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • All months
    (686)
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    (113)
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed with the Delta Bow Valley for one week, mid January on business. I was immediately impressed with the front desk manager Maita Arevalo who let me try their signature club lounge as an upgrade. This allowed me a no-nonsense morning of a fantastic breakfast, & then after a full day work, it also included the evening lounge of... More 

Was this review helpful? Yes 1
Delta B, Manager at Delta Bow Valley Hotel, responded to this review

Thank you for sharing your experience while staying here for business in January. It was great that you were able to experience our Signature Club lounge as it is a very convenient place from which to relax and to enjoy some appetizers in the evening or to catch a quick breakfast before heading to the office. I will also share... More 

Mason, New Hampshire
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Disclaimer: I stayed at this hotel, in April of 2013. But, TA only lets you go back as far as 2/2014...so.....it is what it is. That said, my experience with this hotel was very positive. Respectable and professional check in counter, Starbucks right on site.....very contemporary design cues and just a comfortable common area to hang out in. The rooms... More 

Was this review helpful? Yes 1
Delta B, Manager at Delta Bow Valley Hotel, responded to this review

Thank you for sharing your experience. We are looking forward to welcoming you back this year. Sincerely, Jason Clark, Hotel Manager More 

Olds, Canada
Contributor
13 reviews 13 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I decided to book a room for new years eve as my husband got a last minute job in the city. While he was working, I checked in at my leisure, arriving at the hotel in the early evening. Upon checking in I was told there were no upgrades available and all they had was low floors. I really didn't... More 

Was this review helpful? Yes 2
Delta B, Manager at Delta Bow Valley Hotel, responded to this review

Thank you for sharing your New Year's with us. I was pleased to hear that you were also able to join us for our Annual Salute to Vienna Brunch on New Year's Day. I appreciate your positive comments and look forward to serving you again in the future. Sincerely, Jason Clark, Hotel Manager More 

Kelowna, Canada
Top Contributor
138 reviews 138 reviews
17 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Delayed in Calgary after a connection was missed, we were put up in the Delta Bow Valley Hotel. I remembered it from some previous business trips and had modest expectations. I was bowled over by the tremendous service from front desk staff, bell staff and restaurant staff. The hotel facilities are fairly average for a big city hotel. The service... More 

Was this review helpful? Yes 1
Delta B, Manager at Delta Bow Valley Hotel, responded to this review

Thank you for taking the time to share your experience at the Delta Bow Valley. It is unfortunate that you missed your connection while traveling and had an unexpected stay in Calgary, but I am happy to hear that you had an enjoyable stay. I will be sure to pass along your comments to our team about our service levels... More 

Senior Contributor
26 reviews 26 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had an unexpected,unplanned stay due to a family member illness, which required hospitalization in Calgary. Delta was aware of our situation and immediately offered a goodwill rate which very appreciated. Staff was so kind and sympathetic. Thank you Amir at the front desk for sharing your stories, advice and goodwill. Time you took for us was very reassuring. Similar... More 

Was this review helpful? Yes
Delta B, Manager at Delta Bow Valley Hotel, responded to this review

Glad to hear your little one is doing better. Thank you for sharing your experience with us as I am very happy to hear that we were able to be of some assistance during this difficult time. I have shared your comments with Amir and Rebecca and thanked them on your behalf as well as my own personal gratitude for... More 

Fmm
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed over the Xmas holiday season for the Flames game. seeing friends and shopping, This hotel has always been great in the past...I was disappointed this time with their service. My issue stated below was with the hotel not with Expedia. Although it was worked out...the service could have been much superior.

Was this review helpful? Yes
Delta B, Manager at Delta Bow Valley Hotel, responded to this review

Thank you for being a return guest over the holiday season. I was disappointed to learn that this stay was not as enjoyable a stay as years past. I would like to follow-up with you offline to get a better understanding of where the service shortfall occurred, please email bow.guestrelations@deltahotels.com . I appreciate your feedback and look forward to discussing... More 

Pickering, Canada
Top Contributor
107 reviews 107 reviews
28 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I used to use the Delta Bow Valley every time I traveled to Calgary. I always thought this was one of their better run properties. I stopped using them for a while because my clients moved from downtown and I started staying out by the airport. This month our client has moved back downtown so we were back to the... More 

Was this review helpful? Yes
Delta B, Manager at Delta Bow Valley Hotel, responded to this review

Thank you for your feedback on your recent stay at the Delta Bow Valley. I am very happy to hear that you have returned to downtown and that we continue to provide great service. We look forward to serving you again on your next stay in Calgary. Sincerely, Jason Clark, Hotel Manager More 

Red Deer, Canada
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I grew up in Calgary and had always wanted to stay at this hotel, and I must say that my expectations were blown out of the water. The room was great, the bed very comfortable, but the staff made the stay so special. We had booked through Expedia and I have had some hotels sort of take offence at this,... More 

Was this review helpful? Yes
Delta B, Manager at Delta Bow Valley Hotel, responded to this review

Thank you very much for your recent review of the Delta Bow Valley and I was very pleased to receive your positive comments! I am happy that our team was able to help you celebrate your birthday and I appreciate that you have recommended our hotel to other guests. Sincerely, Jason Clark, Hotel Manager More 

Rockwood
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 19, 2014

I've used this hotel many times in the past due to its convenience to down town but it's about a year since my last stay, I think they recently changed management but whatever it was I found the stay more personal, warm greeting at sign in, restaurant staff referred to me by name once they had my room no. If... More 

Was this review helpful? Yes
Delta B, Manager at Delta Bow Valley Hotel, responded to this review

I wish to thank you for your kind comments and appreciate that you have been a loyal guest. It is great to read about our team and I will be sure to share your positive feedback with them. The plus 15 is a great way to navigate the inner city, especially in the winter, and thank you for sharing this... More 

Red Deer, Canada
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 18, 2014

My husband and I have stayed at the Delta Bow Valley Hotel on a number of occasions over the years, and had always been impressed by the quality of the staff and the hotel, itself. Thus, we were quite surprised when our stay was far less than what we had come to expect. To begin with, when we made our... More 

Was this review helpful? Yes
Delta B, Manager at Delta Bow Valley Hotel, responded to this review

Thank you for sharing your recent experience at the Delta Bow Valley. I was disappointed to read that you did not have an enjoyable stay as you have in the past. The restaurant, the Bistro, is presently open for breakfast and lunch service. The Lounge offers dinner service and has both a full restaurant menu as well as many pub... More 

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Additional Information about Delta Bow Valley Hotel

Address: 209 4th Ave SE, Calgary, Alberta T2G 0C6, Canada
Location: Canada > Alberta > Calgary
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Delta Bow Valley Hotel 3.5*
Number of rooms: 394
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Also Known As:
Delta Calgary
Calgary Delta
Hotel Style:
#13 Romantic Hotel in Calgary
#18 Family Hotel in Calgary
#19 Business Hotel in Calgary

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