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The Westin Calgary

#29 of 102 Hotels in Calgary
Certificate of Excellence
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320 4th Ave SW, Calgary, Alberta T2P 2S6, Canada
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Breakfast for 2 Included
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The Westin Calgary
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935 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Calgary
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Construction on the outside walls of the hotel. Just a memo in the room to let you know. Construction 1/2 a block away. Air conditioning not working. Hall way outside my door very noisy and we were at the end of the hallway. Some staff not friendly. Raw eggs for breakfast. This seems to be a place for business travellers... More 

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Edmonton, Canada
Top Contributor
163 reviews 163 reviews
44 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The property is clean and has a Starbucks, The Keg Restaurant and Essence Restaurant. Didn't dine at either of the restaurants, as you are a 5 minute walk to Eau Claire Market (read my other reviews). The front desk seemed understaffed at times, but the staff was helpful. Our room, 1007, had a balcony and was very roomy. However, the... More 

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TWC_Westin_GM, Public Relations Manager at The Westin Calgary, responded to this review

Dear J S, Thank you for taking the time to post your comments on Trip Advisor. I have shared your feedback with our team and I apologize for any disappointment or discomfort. We hope that you will choose to stay with us again. Be well Andrea Fernando Executive Marketing Assistant More 

Edmonton, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed at the Westin for a conference and was pleasantly surprised. I read some previous comments about the hotel prior to booking and found that after my stay I was very impressed by the level of service and quality of the room for the cost. Clean rooms and well maintained, comfortable beds, great service starting when you pull up all... More 

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TWC_Westin_GM, Public Relations Manager at The Westin Calgary, responded to this review

Dear BKjohn9966, Thank you for taking the time to post your comments on Trip Advisor. I am delighted to hear that you were impressed with our associates and level of service. We look forward to welcoming you back . Be well Andrea Fernando Executive Marketing Assistant More 

St. John's, Canada
Top Contributor
284 reviews 284 reviews
67 hotel reviews
195 helpful votes 195 helpful votes
4 of 5 stars Reviewed 1 week ago

This Westin is located in the heart of the downtown so quite good for business people and conferences. You can walk anywhere from here. The hotel rooms are pretty standard: nicely decorated, clean, comfortable bed, etc. The hotel amenities are pretty limited. The pool is really small and located in one of the two towers in a roof top set... More 

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Derry, United Kingdom
Top Contributor
74 reviews 74 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

lovely hotel downtown Calgary, stayed here 3 nights on business. Hotel clean and very comforatable. Rooms have everything you need and some nice toiletries. water is provided and bathrooms were high standard. Staff polite and courteous. wifi excellent, 4 devices allowed per connection. Breakfast was fine, no complaint,s they did serve a good hot cup of tea. overall a very... More 

Was this review helpful? Yes 1
TWC_Westin_GM, Public Relations Manager at The Westin Calgary, responded to this review

Dear CBHegarty, Thank you for taking the time to post your comments on TripAdvisor. We appreciate you choosing to stay with us. I am happy to hear that our associates were polite and courteous and that you had an overall comfortable stay. Be well. Andrea Fernando Executive Marketing Assistant More 

Whitefish, Montana
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When I was booking my room, I casually mentioned to the reservation clerk that I would like a room with a view since my daughter was leaving the next day to spend the summer volunteering in Africa. We were greeted with an upgrade to a suite as well as a beautiful welcome package of wine, a friendly note, slippers, etc... More 

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TWC_Westin_GM, General Manager at The Westin Calgary, responded to this review

Dear m10465, Thank you for taking the time to post your comments on TripAdvisor. I am very happy to hear that we made a memorable experience for you and your daughter. All the best on her volunteering in Africa and to making a difference in the world. Have a great summer! Be well Didier Luneau General Manager More 

Richmond Hill, Canada
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel. Prompt front desk service and convenience of email invoice. They are also very good at connecting me to my rewards number - there was no need for me to provide a card or number. for the business traveller, this is very good. Friendly, convenient, efficient with very comfortable rooms.

Was this review helpful? Yes
TWC_Westin_GM, General Manager at The Westin Calgary, responded to this review

Dear Gerry S, Thank you for taking the time to post your comments on TripAdvisor. I am delighted to hear you chose to stay with us during your business travels. We hope to see you again soon. Be well Didier Luneau General Manager More 

Senior Contributor
30 reviews 30 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After a long journey to Calgary from the UK, we took a quick taxi ride to The Westin. We were only staying here for one night before travelling to Banff but it was a great stay. The staff were very helpful and friendly. The room was very comfortable. The bed was superb! This was a great way to relax on... More 

Was this review helpful? Yes 1
TWC_Westin_GM, Public Relations Manager at The Westin Calgary, responded to this review

Dear Graham T, Thank you for taking the time to post your comments on TripAdvisor. I hope you enjoyed your visit in Calgary and thank you for choosing to stay with us. We hope that you will visit us again in the future. Be well Andrea Fernando Executive Marketing Assistant More 

Beaumont
Top Contributor
54 reviews 54 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here the night of June 6, and had a great stay! I've read this hotel is pricey, but I guess we must have booked at the right time! We booked through the Westin website and got a king room, free parking and 3pm checkout on Sunday for only $129. That's a good price in my... More 

Was this review helpful? Yes 1
TWC_Westin_GM, General Manager at The Westin Calgary, responded to this review

Dear Tausha14, Thank you for taking the time to post your comments on TripAdvisor. I am delighted to hear that you had a comfortable stay. As a tip... When you book through the Westin website you always get the best rate available for the room you are looking for and you also get SPG points. This is the best value... More 

Toronto, Canada
Contributor
12 reviews 12 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice but expensive hotel. I had a restful sleep 3 out of 4 nights. I had an adjoining room and noisy neighbours. I told the hotel and they comped my breakfast. Also, instead of cleaning your room everyday you have the option of recieving $5 off meals or SPG points. The customer service at this hotel is excellent. They are... More 

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