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The Westin Calgary

4.0 of 5 320 4th Ave SW, Calgary, Alberta T2P 2S6, Canada
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Certificate of Excellence 2014
The Westin Calgary
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The Westin Calgary
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882 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edmonton, Alberta, Canada
Top Contributor
182 reviews 182 reviews
38 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very convenient location for many downtown businesses. The price was very high and none of our business group felt we were wowed for the price. However, the Westin strives to be a top notch hotel, and they have their workers spend a night as a guest regularly to understand what might be lacking. They will take care of you. The... More 

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1 review
1 of 5 stars Reviewed 4 days ago NEW

I encountered the worst the most terrible customer service ever in my whole entire life. As a foreigner, we don;t know we need to carry my room key all the time and there is one time I forgot to bring mine and I can't go back to my room because I need to key to access the elevator. They simply... More 

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Sidney, Canada
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

we were booked for a junior suite but at 2 in the afternoon it was not available and no assurance as to when it might be.. took another room.. not so roomy.. only one arm chair but free internet and free phone calls , room was chilly when we entered so we turned up heat.. but to go to sleep... More 

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TWC_Westin_GM, General Manager at The Westin Calgary, responded to this review

Dear annablast, Thank you for taking the time to post your comments on TripAdvisor. I am sorry to hear you were uncomfortable during your stay. Our Engineering department are currently looking in to any thermostat issues. Be well Didier Luneau General Manager More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose this venue for our first seminar in Calgary for my organization and we had the best experience. The entire Westin conference/ banquet team are excellent from my Conference Manager, Jeff Reyes to the catering staff on the evening of the event. Very friendly and service-oriented. The food selection was great, too! Kudos to the Chef! The table settings... More 

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Calgary, Alberta, Canada
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 week ago

Considering this is claimed as a 4 1/2 star hotel, it doesn't live up to that ranking. We have occasionally stayed at this hotel but were very disappointed with our last visit. The room was quite small, including the bathroom that really could only fit one person at a time comfortably. The toilet was not clean, there was a dirty... More 

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TWC_Westin_GM, General Manager at The Westin Calgary, responded to this review

Dear Theresa B, Thank you for taking the time to post comments on TripAdvisor. I am sorry to hear you were disappointed with your stay. May I please request that you contact Andrea Fernando at andrea.fernando@westin.com. Be well Didier Luneau General Manager More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Westin Calgary at the end of a 7 night motor home trip from Vancouver up over the Rockies so we were looking for comfort, cleanliness and somewhere to relax for a couple days before flying home to the UK, we got everything we could have wanted here. We travelled on the public bus from the motor... More 

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TWC_Westin_GM, General Manager at The Westin Calgary, responded to this review

Dear 57Tule, Thank you for taking the time to post your comments on TripAdvisor. I am delighted to hear that our doorman and Max made you feel welcome and comfortable and that you got everything you needed during your stay. We hope to see you again very soon. Be well Didier Luenau General Manager More 

Red Deer
Contributor
13 reviews 13 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Was very impressed when pulling up to the Westin, with how friendly the parking attendant was. Checked in 30 minutes early and only room available was across from the elevator, took the room and for the most part noise was not a issue. Found the bathroom to be modern and room to be clean. Also a beer fridge in the... More 

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Contributor
14 reviews 14 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had a very pleasant stay at the Westin Calgary. The central business location is excellent and the facilities are top class ( the Starbucks in the lobby is a destination / meeting point in its own right ). I checked in late and staff were warm, alert, efficient and very courteous. The lobby was spotless even at this time,... More 

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TWC_Westin_GM, General Manager at The Westin Calgary, responded to this review

Dear GAMcDon, Thank you for taking the time to post your comments on TripAdvisor. I appreciate your positive comments about our associates and facilities. I am delighted to hear that you had a great sleep in our heavenly bed and that it lived up to your expectations. We look forward to your next stay and hope that it is a... More 

Calgary, Alberta, Canada
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

I was so thankful to speak with Jeff in catering when the hall I planned to have my grandfather's funeral service double booked me. He had me booked in a beautiful room and the food ordered within an hour of speaking with him. In such a hard time I was so lucky to have someone understanding and so accommodating. The... More 

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TWC_Westin_GM, General Manager at The Westin Calgary, responded to this review

Dear Ismini Z, Thank you for taking the time to post your review on TripAdvisor. First, please accept my sincere condolences for the loss of your grandfather. I am happy to hear that Jeff was helpful in making the service and experience easier for you during this difficult time. We hope to see you again. Be well Didier Luneau General... More 

Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Staff were welcoming upon arrival: allowed me to choose my room, free internet if a Starwood Preferred Guest (can sign-up online before arriving), very accommodating. Rooms are very well updated, bed is comfortable, bathroom was clean and spacious. Did not have a chance to check out hotel amenities - but I understand there is a standard exercise room and pool.... More 

Was this review helpful? Yes
TWC_Westin_GM, General Manager at The Westin Calgary, responded to this review

Dear Chauve-Souris-Voyage, Thank you for taking the time to post your comments on TripAdvisor. I am happy to hear that our staff made you feel welcome and that you enjoyed your stay. We hope to see you again. Be well Didier Luneau General Manager More 

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Additional Information about The Westin Calgary

Address: 320 4th Ave SW, Calgary, Alberta T2P 2S6, Canada
Phone Number:
Location: Canada > Alberta > Calgary
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Calgary 4*
Number of rooms: 525
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Also Known As:
The Westin Calgary Hotel Calgary
Westin Calgary
Calgary Westin
Hotel Style:
#8 Luxury Hotel in Calgary
#16 Business Hotel in Calgary
#19 Romantic Hotel in Calgary
#23 Family Hotel in Calgary

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