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Mountaineer Lodge

2.0 of 5 101 Village Road, Lake Louise, Banff National Park, Alberta T0L 1E0, Canada
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Mountaineer Lodge
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Mountaineer Lodge
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503 reviews from our community

Traveler rating
    83
    174
    150
    67
    29
See reviews for
149
226
24
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Canmore
1 review
3 of 5 stars Reviewed yesterday NEW

In Lake Louise for a Wedding. Room was a nice size and we slept well. Front desk staff were friendly and we were checked in early so we could dress for the wedding. Unfortunately we did not have time to use any of the amenities the lodge provides as we had to be on our way early the following morning.

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Edmonton
1 review
2 of 5 stars Reviewed 2 days ago NEW

As someone who works in the hotel industry, I would expect more customer service than what was given. I know it is the slow season, but that doesnt mean we are less deserving of a good experience. We are the reason you have a job.

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Houston
1 review
4 of 5 stars Reviewed 4 days ago NEW

Price was right. Facility is clean, comfortable and the continental breakfast was very good. Lake Louise location is very good. It is not a new establishment, and the decor is a little dated, but that did not detract from the comfort of the room.

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Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was our second stay at Mountaineer Lodge. The staff from front desk to housekeeping was pleasant and obliging. The lodge honoured our request for a room in a quiet area. The room was clean and our stay was enjoyable.

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Was this review helpful? Yes 1
Mountaineer L, Manager at Mountaineer Lodge, responded to this review

Thank you for staying with us and sharing your comments. I was pleased to read that our team were able to accommodate your request for a quiet room and that overall you had a most pleasant stay with us. I trust you had a wonderful experience while in Lake Louise and we look forward to welcoming you back again in... More

Paris
2 reviews
2 of 5 stars Reviewed 5 days ago NEW

well located but impersonal and cold. rooms have probably not seen a renovation for a decade or more. The TV set is an antique. The extractor in the bathroom and the flush sound like a bike revving up. if your neighbour decides to take a shower at midnight please keep your ear plugs ready, house keping was poor. Crumbs remained... More

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Mountaineer L, Manager at Mountaineer Lodge, responded to this review

Thank you for staying with us and sharing your comments. I was concerned to learn that we did not meet your expectations regarding your accommodations. The rooms themselves are older in style, but with plans for updates around the corner. New TV's are to be installed for our upcoming ski season as well. Again, thank you for trying us out... More

Edmonton
1 review
5 of 5 stars Reviewed 1 week ago NEW

Great hotel. Rooms were very clean and quiet even on train side. Breakfast included was good and plentiful. Fist trip to mountains for my brother who was very impressed by facility and service. Thanks

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Mountaineer L, Manager at Mountaineer Lodge, responded to this review

Thank you for staying with us and sharing your feedback. I was very pleased to read that you had enjoyed your accommodations and amenities. I trust you had a wonderful time while in Lake Louise and we look forward to welcoming you back again in the future. Kind regards, Trevor Carr More

B-C
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

The Mountaineer is neither top of the line (Chateau L.L.) nor bargain basement. No complaints about our room: clean, smelled fine, had the amenities we wanted. We were hiking both days we stayed, so the large hot tub was appreciated, along with its nearby steam room and showers and tons of towels. Some guests complained about the noise of a... More

Was this review helpful? Yes 1
Guildford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

A spacious ground-floor room with two comfortable Queen beds, mini fridge and microwave. Plenty of parking spaces, and fairly close to the town centre. Good breakfast served in the building across the forecourt.

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Mount Pearl, Canada
Contributor
19 reviews 19 reviews
10 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed at the Mountaineer a couple of weekends ago and was not impressed. The room was very dated including paint, carpets, bedding and television. The window was left open in autumn and when we tried closing it discovered that the window frame was warped making it near impossible to close. We paid $175 for 1 night in the off season... More

Was this review helpful? Yes
Mountaineer L, Manager at Mountaineer Lodge, responded to this review

Thank you for staying with us and sharing your experiences. I was concerned in reading your remarks regarding the less than satisfactory conditions of your suite. I wanted to make mention that the beds and bedding have all been recently updated with new mattresses and new triple sheeting. Further updates are scheduled for our units including new flat screen TV;s.... More

Penticton
1 review
2 of 5 stars Reviewed 1 week ago

this hotel is NOT worth the money they are charging even with off season rates. The rooms are outdated and in need a a serious renovation. The fan in my room was so dirty I couldn't believe it. do your research... there are better/cheaper places to stay.

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Was this review helpful? Yes
Mountaineer L, Manager at Mountaineer Lodge, responded to this review

Thank you for staying with us and sharing your comments. Upon reading your survey I was disappointed to learn that we did not meet your expectations with regards to your accommodations. My apologies on the state of cleanliness of the fan in your room. I have instructed our team in housekeeping to be mindful of this piece of equipment in... More

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Additional Information about Mountaineer Lodge

Address: 101 Village Road, Lake Louise, Banff National Park, Alberta T0L 1E0, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Lake Louise
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Mountaineer Lodge 2*
Number of rooms: 78
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Also Known As:
Mountaineer Hotel Lake Louise
Mountaineer Lake Louise

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