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Lake Louise Inn

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210 Village Road, Lake Louise, Banff National Park, Alberta T0L 0E0, Canada
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Lake Louise Inn
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1,026 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Airdrie, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed today NEW

We went for a girls weekend. Our stay was just ok. The bed was quite hard and we had to get house keeping to put an extra duvet under the sheets as they didn't have a mattress pad. The service in the explorers lounge was quite slow but our waitress was very friendly. There was a group of young kids... More 

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West Hartford, Connecticut
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

My wife and I stayed twice at the Lake Louise Inn, once enroute to Jasper and once returning from Jasper. On both occasions the service was simply outstanding in the restaurantes, Reception, room preparation, etc. Some of the buildings of the hotel are older (Building 2) and with no elevator to the third floor, which was a real challenge healthwise... More 

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Calgary, Canada
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel recently with my spouse and found the front desk staff unfriendly and rude to us. They were curt and blunt. The room was tiny for the price they charge and you have to take your luggage up 3 flights of stairs - in some buildings. NO elevators. There was a pool/hot tub but we never... More 

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Travelers are raving about these Lake Louise hotels

Senior Contributor
47 reviews 47 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Service was friendly - no problem there. I reserved a room with a window that did not have a window that opened and the view was some sort of retaining wall. I would come back again but next time I will reserve a room with a view and a window that opens. It surprises me that this meets fire regulations... More 

Was this review helpful? Yes 1
Lake-Louise-Inn, General Manager at Lake Louise Inn, responded to this review

Dear JDBacks, Thank you for your kind comments regarding our friendly and service oriented employees, we are very proud of them all. Our hotel complies with all current fire, safety and health regulations as established in the Province of Alberta. All 247 of our guest rooms have windows and you are right that a few of these rooms have windows... More 

League City, Texas, United States
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location in the middle of Lake Louise, not glamorous but very nice. We had a sitting area and kitchenette that was perfect for our family to meet at and visit in the mornings and evenings. The room was a nice size. Simple but very well stocked with dishes for easy breakfasts before we hit the slopes.

Was this review helpful? Yes 1
Lake-Louise-Inn, General Manager at Lake Louise Inn, responded to this review

Dear Pam H, Thank you for the wonderful review. We have many guests who enjoy the convenience of our many suites with kitchens. It is truly great to hear you had an enjoyable family vacation! We hope you will return soo. Best regrds, Lake Louise Inn More 

Senior Contributor
22 reviews 22 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Comfortable rooms in a convenient location. If you are not expecting 5 stars type accommodation, then this is not bad for a night or two stay. Breakfast is not included as with most hotels in Lake Louise. Forget about the breakfast at the hotel. Recommend walking to Samson Mall & eat at Lagan's. My biggest complaint about this hotel is... More 

Was this review helpful? Yes 5
Lake-Louise-Inn, General Manager at Lake Louise Inn, responded to this review

Dear Michael Tay, Thank you for your review and your comments about our comfort and convenience. I am sorry your personal experience was not a positive one. We take great pride in the friendliness and service oriented nature of our employees and this is evidenced by the very many glowing comments they receive. We are not a 5 star hotel... More 

Red Deer, Canada
Contributor
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Lake Louise Inn made for a totally relaxing ski wkd. All of our needs were met, and then some. All staff were very friendly and helpful, gave great recommendations and made you feel very welcome. The free shuttle was a nice bonus. Our King room was cozy and clean, hot tub was perfect and we enjoyed our meals in... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

This was the worst hotel I have ever stayed at. The only thing good was when I was outside looking at the view. First night we ate at the explorers lounge. Server was very nice but took an extremely long time to get drinks and food as they were short handed and when they took another server to go to... More 

Was this review helpful? Yes 2
Lake-Louise-Inn, General Manager at Lake Louise Inn, responded to this review

Dear Shy1977. Thank you for your review. I am glad your aunt works in Lake Louise and that your cousin also stayed with us. Thank you for mentioning you received a discount in our restaurant after you lodged a complaint. I hope you enjoyed the fabulous skiing in lake Louise. Best Regards, Lake Louise Inn More 

Caribbean
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed with the family during our spring ski vacation. The 1 bedroom option was best for our family of 4. All beds were comfortable, including the murphy bed. Room and kitchenette were well equipped. Had a small drip in the kitchen that was repaired right away. Our only real issue was that the cards did not always work and had... More 

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Port Macquarie, Australia
Top Contributor
56 reviews 56 reviews
14 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed April 13, 2015 via mobile

A very nice hotel in a good location. Staff were very helpful and friendly. Rooms very functional and clean with good heating. Beautiful views from our room. Recommended place close to ski resorts. Our only complaint was that the restaurant is well below the standard expected. Our server explained that there were staffing issues and that she had only been... More 

Was this review helpful? Yes 1
Lake-Louise-Inn, General Manager at Lake Louise Inn, responded to this review

Dear Peter C, Thank you for the kind review and my apologies for your experience in the restaurant. There is no excuse for your meal being cold, again my apologies. We are fortunate to be in such an extraordinarily beautiful mountain location. Thank you for visiting our home. Regards Lake Louise Inn More 

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