We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Fox Hotel & Suites

#9 of 31 Hotels in Banff
Certificate of Excellence
461 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Fox Hotel & Suites
Professional photos View all
Browse nearby
Fox Hotel & Suites
Fox Hotel & Suites
Fox Hotel & Suites
Add Photo Write a Review

1,651 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    839
    551
    158
    75
    28
See reviews for
468
791
32
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (313)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (1651)
  • Mar-May only
    (301)
  • Jun-Aug only
    (620)
  • Sep-Nov only
    (460)
  • Dec-Feb only
    (270)
All months
There are newer reviews for Fox Hotel & Suites
See the most recent reviews
Contributor
11 reviews 11 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 21, 2012

You could not do much better for the price . People are delightful. Ski hire organised by hotel via Ultimate ski shop . Best value and perfect equipment . Chilli restaurant is honest and reasonable . Breakfast needs a bit of work though . You can eat waffles for just so many days.

Was this review helpful? Yes 4
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review

Thank you for taking the time to post about your experience. I am pleased to hear you found the team 'delightful' I will certainly share your comments. I hope we can welcome you back to the Fox Hotel & Suites again soon. For other travels that may be interested in staying with us, I will clarify that our complimentary breakfast... More 

Cheshire
Top Contributor
60 reviews 60 reviews
43 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed February 21, 2012

Lovely Hotel. Love the grotto and a great place to chill at the end of the day. Good rooms and comfy beds.

Was this review helpful? Yes 1
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review

Thank you for your comments! Come back and see us again soon! More 

2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 19, 2012

Great service from check in right through the whole stay Recommend loft rooms Many thanks to Jane at front desk for all of her help

Was this review helpful? Yes 3
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review

Thank you for taking the time to post a review of your recent stay with us. I love to hear that our service was great from check-in throughout your stay! This is exactly what we strive for, and it brings me great pleasure to hear we've succeeded. I will ensure that Jane is recognized for her guest service. Our team... More 

Bozeman, Montana
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 15, 2012

We celebrated my birthday in Banff at the Fox Hotel & Suites over Thanksgiving weekend. We had read the reviews and decided to book the one bedroom loft with fireplace. Our room (s) were very spacious and had the feeling of a condo. The free underground parking was great, but caution people with high profile vehicles to check with the... More 

Was this review helpful? Yes 4
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review

Thank you for taking the time to share your experience. I am very happy to hear your birthday weekend was a great one. Summer in Banff, though so much different than winter, is breath takingly beautiful! We look forward to welcoming you back. More 

Lethbridge AB
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed February 14, 2012

My husband, 2 year old daughter and myself stayed at The Fox Hotel and Suites for a small family getaway this February. We were very excited to stay here, and upon checking in our feelings had changed. The lady who checked us in, did not seem friendly, lacked in customer service; Making us feel not very welcomed. She handed me... More 

Was this review helpful? Yes 4
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review

I am very sorry to hear you were disappointed with your stay. This is certainly not up to the standards we are known for. I will be following up with my team to find out why you did not recieve the Best of Banff booklet, directions and other information that is part of our standard check in procedure. We have... More 

Queensland, Australia
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 13, 2012

Great service at reception. Small kitchenette (microwave & mini fridge) in room. Small living room, larger bedroom (1 bedroom suite). Sofa bed was very average in quality. Kids shared. Noisy a/c unit in living room, near kids sleeping. Outdoor grotto is awesome. You have to go outside to get to your room & one lift service. Great bus service to... More 

Was this review helpful? Yes 2
Edmonton, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 13, 2012

After being interrupted multiple times throughout the night with the cheap fire alarm, not being able to differentiate between smoke and an accidentally set off fire extinguisher somewhere within the hotel. The GM and hotel staff would not offer a rebate or a coupon to those of us who are new and who are return customers. For the 3 am... More 

Was this review helpful? Yes 1
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review

I am very saddened and disappointed to read your review. Please allow me to clarify for other guests that may be interested in staying with us. The fire alarm was set off in the early morning hours by vandals that pulled the trigger on a fire extinguisher. This caused the bells to sound, as they would in any properly functioning... More 

Olds, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 11, 2012

We love this hotel. The loft room is wonderful for our family, it doesn't feel like a hotel. There is only one draw back to the hotel. The parking. The underground parking is great, however there are those that take advantage of this perk. We visited in 2011, and found people parking in two spaces. This visit we found the... More 

Was this review helpful? Yes 1
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review

Thanks for your review. We will often contact those that are double parked, asking them to 'move over' and make space. I'm very happy to hear you enjoyed your stay with us, and look forward to welcoming you back next year. More 

London, Canada
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed February 11, 2012

Stayed here in Feb 2012. Suite rooms are very spacious with nice loft. Very friendly front desk staff. Would recommend. Minor issues: bathrooms are a bit small. Parking spots are also narrow.

Was this review helpful? Yes 1
elora
Contributor
12 reviews 12 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 4, 2012

Stayed a couple days after new years with my family,nice big suite as there were five of us,short walk to downtown...It was a little pricey but hey man its banff at holiday time every canadian should do it once in their life timeCheers Chris F

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

474 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (448)
Viewed
Room/suite (125)
Viewed
Dining (11)
Viewed
Bathroom (26)
Viewed
Pool/beach area (13)
Viewed
Hotel & grounds (110)
Viewed
View from room (25)
Viewed
Family/play areas (2)
Viewed
1:41
Videos (3)
Viewed
Other (133)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Hotel & grounds (13)
Viewed
Dining (3)
Viewed
View from room (1)
Viewed
Room/suite (8)
Viewed
Other (1)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay