We booked the hotel based upon on the hot pool alone and it didn't disappoint. In fact, it was even better than we anticipated. It is open at the top, so snow can fall in- quite spectacular. The hotel had great attention to detail with little foxes everywhere. The staff was super friendly, allowing us to park on the hotel... More

We stayed at the Fox Hotel and Suites for 2 nights. The staff were friendly, and very customer focused. The rooms, although quaint were very small and made for a cluttered look. The bed and pillows were too hard for our liking. We experienced some smoke in our room from the fireplace in the restaurant, and the staff willingly moved... More

Very happy to have found this hotel. Friendly, helpful staff, good facilities and food - just right for our three night stay. Would upgrade to a suite for a longer stay and hope to return in future. More

Thanks to tripadvisor i booked this hotel on our trip through Canada. we had driven up from Kamloops which was a long voyage, and were greeted by friendly and very helpful staff. I had booked a room on the internet from Australia, and when we arrived the person on reception suggested that as we were staying for 3 nights, for... More

Great weekend stay excellent check in and out ,nice breakfast .Room ate really small but well appointed ,the only thing that can really be improved on is the ice machine situation ,there is only one in the basement . Great stay we will be back very soon. More

We stayed at The Fox for 3 nights while touring in Canada. We arrived rather exhausted from travelling to be greeted by the most welcoming and helpful staff on the front desk. We had not booked in advance and although the hotel was busy they took the time to find us a really nice room. We had a superior king... More

A perfect hotel if you are only passing through. The staff were very helpful and the restaurant was very good. The rooms however are tiny so do'nt try to unpack any luggage. Also it is noisy at night as the landing outside is the main passage to all of the rooms. It is'nt too far from the town and reception... More

Very disappointed in this hotel and will not return. BIG warning, to get from the lobby to your room you have to go outside. EVERY time you want to wander to the hot tub, lobby, restaurant, you need to put your jacket on! Every time you opened the door all the cold air came in. Room was the smallest room... More

We planned a trip to Banff on Business and checked out the hotels on TripAdvisor. You were right!...the best hotel in Banff is 'The Fox'. The staff were all great, so friendly and helpful. We checked in a couple of hours early but the room was all ready for us. There is underground parking at the hotel...that's when you get... More