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Fox Hotel & Suites

#9 of 31 Hotels in Banff
Certificate of Excellence
461 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
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1 room 1 guest
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Fox Hotel & Suites
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1,710 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (325)
Date | Rating
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English first
  • All months
    (1710)
  • Mar-May only
    (301)
  • Jun-Aug only
    (673)
  • Sep-Nov only
    (466)
  • Dec-Feb only
    (270)
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There are newer reviews for Fox Hotel & Suites
See the most recent reviews
Montreal, Canada
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed August 1, 2011

Great hotel! The staff were always so welcoming and were very forthcoming with travel tips. My husband and I loved unwinding in the hot pool - such a unique concept! The room was always perfectly clean and had great amenities. The location is perfect. The hotel offers you free bus passes for the duration of your stay, but you can... More 

Was this review helpful? Yes
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review

Our friendly Front Desk Team are well trained, and experienced on the best places to visit, dine, explore and discover. We are happy to assist you with making the most of your holiday. Please don't hesitate to ask, we are here for you! More 

Alberta, Canada
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed July 30, 2011

We returned to the Fox with baby and two young kids (after having been there in July 2009 with our then two preschoolers; I wrote a more detailed tripadvisor review then). It is still a great place. It was very clean, I had no worries letting the baby crawl around the floor. There is a good combination of families and... More 

Was this review helpful? Yes
Anderson, South Carolina
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 30, 2011

Beautifully appointed but a little tight on space. Stayed in a suite with 2 double beds, kitchen and pullout couch with 5 people and it was a little crowded- not a huge deal since we only slept there. Continental breakfast was very nice every morning. The hotel provided us with bus passes to use during our stay which was very... More 

Was this review helpful? Yes
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review

For those looking for more space, I would suggest a two bedroom suite. A one bedroom suite with two double beds in one room, and a pull out sofa on the main floor living area may work for some, but for a party of 5 looking for more space a two bedroom suite would have been more comfortable. Please speak... More 

Bergen, Norway
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 29, 2011

We loved this hotel, it was the best 2 sleeps of our vacation! We opted for a slightly larger suite and did not regret it. Lots of space, our own kitchenette and tvs in both the living room and the bed room. Despite being on the ground floor we slept really well. The rooms let in virtually no light when... More 

Was this review helpful? Yes
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review

Thank you for posting your comments. I am pleased to hear you 'loved' our hotel! Please remember to dial '0' from your room phone should you require assistance with anything, or if you find something in your room to not be working properly. Our Maintenance Team are friendly, quick and efficient and are here to ensure our property is maintained... More 

Langhorne, PA
Level Contributor
80 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
4 of 5 stars Reviewed July 28, 2011

We booked the standard double bed hotel room at the Fox, and at check-in, they offered to upgrade us to a king bed suite for only $30 more night -- far less than the advertised cost difference. They've got nice room diagrams out on the counter to illustrate the different room layouts, and indicated this is standard procedure if there... More 

Was this review helpful? Yes 1
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review

I am very happy to hear you enjoyed your stay with us. It is too bad we were full house when you came back to town, looking to stay with us again. You will have to come back again soon! Keeping the blinds of the rooms down, and the windows closed during the day, is the best way to keep... More 

Calgary, Canada
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed July 27, 2011

Really a great hotel. Got upgraded as we were Expedia Preferred members which was nice. Room perfectly clean and modern, and hot tub was amazing. Neat to be in it and look up and see the stars. Best off all hotels we have stayed at in Banff...and we've stayed at lots living in Calgary my whole life. GO THERE!

Was this review helpful? Yes 3
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review

Thank you for your comments. I would have to agree with you, our unique Cave & Basin inspired hot pool is like nothing else. Gazing up at the stars while having a soak is both relaxing and romantic. Especialy in winter when the soft snow flakes come down and the hot steam rises. We hope to welcome you back again... More 

Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed July 27, 2011

We really enjoyed the five night stay at the Fox. We opted to upgrade our room at check-in to a suite for the view of the mountains and got a room with a balcony. Each suite has a king size bed, kitchenette and mini-fridge, and sitting room with gas fire place. The interior courtyard is nicely designed with a special... More 

Was this review helpful? Yes 2
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review

Thank you for your kind comments. It was great to host you during your holiday in Banff, and we hope to welcome you back again soon! More 

Chicago
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 23, 2011

The Fox staff are very professional and exceptionally helpful and friendly; they couldn't be better! On an evening when it rained, a front lobby staff ran out to give me an umbrella which was very much appreciated - really great staff. A Chilis restaurant in the Hotel provides a good breakfast everyday.

Was this review helpful? Yes 1
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review

Thank you for your review! We do pride ourselves on our guest service, and I am happy to hear you appreciated the efforts of our team. We hope to welcome you back again soon! More 

Zurich, Switzerland
Level Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed July 22, 2011

Stayed here for about 3 nights with a prepaid rate. After having asked for a quiet room facing the inhouse courtyard, we have been really satisfied (unfortunately, rooms are very small with only 2 double beds and no queens, but it has been clean). Nice hot tub area, but unfortunately seemed too hot (might have been more then 40°C...) Breakfast... More 

Was this review helpful? Yes 1
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review

I appreciate your review, thank you for taking the time to share your comments. To clarify, we do have rooms with Queen or King beds. Please enquire with our friendly reservations department, or view our floor plans on line. We have investigated the pool temperature, and do keep an eye on this to ensure proper temperature. We do hope you... More 

Just north of LA, CA
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 22, 2011

Really comfy for extended ski trip in Banff or place for family to base out or for while in Banff. Property has a rustic mountain cabin feel ..mountain views right from the property and nice walking distance to town so our kids ages 13 & 15 could venture off by themselves and explore the local town a bit.. Cool pool... More 

Was this review helpful? Yes 2
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review

We are glad to hear your enjoyed your time with us! We hope to see you again soon! More 

Hotel Review Summarization

What travelers say

  • Hot tub(23)
  • Very nice(14)
  • Loft suite(11)
  • Continental breakfast(10)
  • Underground parking(7)
  • Free bus(7)
  • Chili restaurant(6)
  • Living room(6)
  • Would highly recommend(5)
  • Friendly and helpful(5)
Questions? Get answers from hotel staff and past guests. Ask a question

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Other (137)

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