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Fox Hotel & Suites

#9 of 31 Hotels in Banff
Certificate of Excellence
461 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
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1,673 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Fox Hotel & Suites
See the most recent reviews
Mississauga, Canada
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 11, 2011

Stayed for 4 nights... in summary, the room was a bit small yet it felt cozy and comfortable. No fridge though in our room, would be nice if it has one... help keeps our drinks cold. The reception staff were all nice, friendly and accommodating. They do offer free parking as well as Internet service however was not able to... More 

Was this review helpful? Yes 1
B.C.,Canada
Level Contributor
109 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed July 8, 2011

Stayed at the Fox Inn again in July 2011 and still enjoyed it's location and features. The rooms are fairly small but quite typical of rooms in ski resorts. The lobby is attractive with a fireplace and small waterfall. There is a Chili's restaurant on the side of the lobby which is both good and very convenient. The main shopping... More 

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Boston
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 8, 2011

I'm not sure what contributes to the #3 Trip Advisor rating of this hotel! Over the course of a ten day trip through the Canadian Rockies we stayed at 6 different hotels and this was the least satisfying. The reception staff were very lovely and accommodating but our room was quite small and dark, double bed not that comfortable, and... More 

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beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review

I am very sorry and surprised to hear that you found our property to be the least satisfying during your tour through the Rockies. Did you notify our Reception regarding the noise and your trouble with our Wi-Fi? We have security to ensure our quiet hour is enforced. Our IT department can investigate should you have a problem connecting to... More 

Loughborough, United Kingdom
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 8, 2011

We stayed here for two nights. Overall we had a good experience. The good points - very helpful and pleasant reception staff, well maintained, welcoming bar on site, comfortable bed, excellent breakfast included, free pass for the local ROAR bus, pleasant walk to the town centre, loved the underground pool. Minus points - bedroom was small (even by European standards!),... More 

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Edmonton, Canada
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed July 7, 2011

I've spent a lot of time researching hotels in Banff for cleanliness/newness, close proximity to Banff Ave centre, amenities (free parking!) and quietness. This hotel far exceeding my expectations in all categories. It maintains its brand-new appeal from 4 years ago, so needless to say the staff is amazing for Banff standards. The restaurant was perfect (for those without a... More 

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olympia, wa
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 7, 2011

We were a family of 5. Mostly a positive stay. I still have to get used to Banff prices -- in that context I suppose the prices were reasonable. After taxes, we paid about two fifty a night. There was some needless confusion with our reservation when we got there, and some misdirection to our hotel room had us lugging... More 

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Saint Augustine, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 4, 2011

Very nice clean, comfy hotel. The standard double room was very small. There is not enough room to put your luggage and once you put the luggage on the floor, there is hardly any room to move about in the room. The breakfast is served in the attached Chilis restaurant - although there are no hot options besides the waffes... More 

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GlosUK
Level Contributor
166 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed July 4, 2011

On the front desk is a plaque announcing the hotel's Top Ten Trip Advisor rating. But success seems to have gone to its head. Even though they weren't full (and this on the weekend before Canada Day) it took a while to check in, not all the information was given (like about internet services - peple over 50 do use... More 

Was this review helpful? Yes 1
beautifulbanff, General Manager at Fox Hotel & Suites, responded to this review

I am sorry to hear you were not pleased with your stay here at the Fox. We aim to provide a high level of service, and a enjoyable stay for every guest. We have a variety of room types. A quick visit to our website will allow you to choose a room that best suits your needs. More 

Philadelphia, PA
Level Contributor
102 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed July 2, 2011

We stayed at the Fox Hotel for 4 nights and found the staff to be extremely accommodating, knowledgeable about the area, and quite pleasant overall. We stayed in a one-bedroom suite and appreciated all the storage (2 closets, 6 drawers, shelves, coat hooks) for our things. The beds were incredibly comfortable, we heard no noise whatsoever at any time during... More 

Was this review helpful? Yes 2
Saskatchewan
Level Contributor
72 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed July 1, 2011

Stayed here for four nights and it was excellent. From the hotel staff to the surroundings it was absolutely perfect. We also loved the hot pool. Will definitely stay again at this hotel.

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Hotel Review Summarization

What travelers say

  • Hot tub(23)
  • Very nice(14)
  • Loft suite(11)
  • Continental breakfast(10)
  • Underground parking(7)
  • Free bus(7)
  • Chili restaurant(6)
  • Living room(6)
  • Would highly recommend(5)
  • Friendly and helpful(5)
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