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Fox Hotel & Suites

#9 of 31 Hotels in Banff
Certificate of Excellence
461 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
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1,678 Reviews from our TripAdvisor Community

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Traveler rating
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    563
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    28
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477
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (319)
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  • All months
    (1678)
  • Mar-May only
    (301)
  • Jun-Aug only
    (647)
  • Sep-Nov only
    (460)
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    (270)
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Boca Raton, Florida
Level Contributor
4 reviews
3 of 5 stars Reviewed yesterday NEW

The hotel is clean with friendly staff and comfortable beds. The room was hot at night despite the cool temperatures outside. There is no air conditioning. The window can only be opened on top and was covered when the privacy shade was down. This prevented the outside cool air from circulating in the room. They provide a fan which helped... More 

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Central Florida
Level Contributor
169 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
2 of 5 stars Reviewed yesterday NEW

If you see our 5 star review of this place from several years ago, it was the reason we decided to return. However the funny thing is if you take away their jacuzzi turned into a faux cave/basin/grotto this hotel did not measure up. First off the Jacuzzi always had so many people that it was not enjoyable and they... More 

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Northwich, United Kingdom
Level Contributor
114 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice cosy hotel. Breakfast included which was good. Kitchenette area a plus. The only thing missing from this hotel was a swimming pool. A spa pool was present only. Restaurant was clean and had plenty of choice. We stayed in three different accommodations in Banff and this one was the best.

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Calgary, Canada
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I have been here before, years ago, so I decided it was a good idea to give it another visit. No disappointments here, really. Staff is friendly as ever, the room was nice and clean, but our favorite part is always the grotto hot pool. It's just so nice and peaceful, romantic. It is right on Banff Ave, so close... More 

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Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

It looks like a promised hotel ,, as well as the price,,,, the room was very small , uncomputable!!! The room was not clean in the 2nd and the 3rd day The service was "cold" .... Very different from the service we had in Jasper, Clearwater , whistler ,,,, etc ,,, Pity

Was this review helpful? Yes 1
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Just checked in and were very excited as we upgraded to a suite with a balcony! Disappointed cannot conver our displeasure as we look at the roof and chimney of the building next door. A call to the front desk resulted in being told only 1 other room was available....with a similar view. I said this was unacceptable as I... More 

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Fort McMurray, Canada
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

our 4th stay in this hotel out of the 5 times we visisted Banff. As usual, we booked the 1-bedroom loft suite, with 2 complete baths, 3 TV's, a spacious living room, veranda, and kitchenette. Comfortably accomodating 6 persons (4 adults + 2 kids). We used the indoor hot pool more frequent this time. The rooms are still clean and... More 

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WEST MIDLANDS
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for two nights in a very comfortable room. Lovely hotel, charming and unique design. All the facilities were very good especially the hot tub which we found so relaxing. Staff very friendly and helpful. Food very good and excellent quality.

Was this review helpful? Yes 1
Columbia, South Carolina
Level Contributor
119 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our brief stay -- got an upgrade to a room with a lofted bedroom, balcony, small kitchen area and sitting area. Very roomy. Grotto hot tub is very nice with a shower in the restrooms nearby. Breakfast was somewhat meager, but free. Location is good -- a good walk along a sidewalk straight into the center of town.

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Salisbury, United Kingdom
Level Contributor
94 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is easy to find on the main road into town. The reception staff were very helpful and polite and immediately offered an upgrade ( at extra cost)we declined but upon going to the allocated room took them up on the offer, this is where the overlooked bit comes in, it is best explained by looking at the photos... More 

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Hotel Review Summarization

What travelers say

  • Hot tub(23)
  • Very nice(14)
  • Loft suite(11)
  • Continental breakfast(10)
  • Underground parking(7)
  • Free bus(7)
  • Chili restaurant(6)
  • Living room(6)
  • Would highly recommend(5)
  • Friendly and helpful(5)
Questions? Get answers from hotel staff and past guests. Ask a question

486 photos of this hotel

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View from room (25)
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Other (136)

Management photos: Courtesy of the property manager

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Hotel & grounds (13)
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