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Fox Hotel & Suites

#9 of 31 Hotels in Banff
Certificate of Excellence
461 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
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1 room 1 guest
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Fox Hotel & Suites
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1,702 Reviews from our TripAdvisor Community

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Traveler rating
    849
    574
    167
    81
    31
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489
812
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (322)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Portuguese first
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  • Spanish first
  • Any
English first
  • All months
    (1702)
  • Mar-May only
    (301)
  • Jun-Aug only
    (671)
  • Sep-Nov only
    (460)
  • Dec-Feb only
    (270)
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2 reviews
1 of 5 stars Reviewed yesterday NEW

Awful staff and very disrespectful. Their parking garage is not secure and available to all public. Therefore they had no parking available and when asked for alternative shrug me off completely and said not our problem. They also tried to charge me $354 for a regular room instead of a superior suite which they initially quoted at the time of... More 

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

No air conditioner even though it was pretty warm, and no way to open the windows without being seen sleeping, dressing, etc. very cramped room with only a queen bed. Staff was rude and refused to move us to a larger room. We were willing to pay the difference. Had sleepless nights. Regret we stayed there.

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vickilynn_10, General Manager at Fox Hotel & Suites, responded to this review

It is always distressing to read that someone was unhappy with their time with us. It sounds like you booked one of our standard rooms with a queen bed. The only reason we would not move you to a larger room would be if there was not one available for the length of your staff. Many people say wonderful things... More 

Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Rooms with private entree, beautiful little cabin like rooms. After long days hiking the hot tub was more enjoyable than could be imagined! Then to the Red Earth Spa at the Caribou Lodge just a short walk down the street.

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West Kelowna, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We weren't planning on staying here. Our friend booked us at the Fairmount to attend a wedding but they lost all his reservations. Lucky for us he managed to book this room at the last minute and now I'm glad the Fairmount screwed up. I think this hotel is a far better match for our needs as we were traveling... More 

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scotland
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here last June, bit slow in getting round to review I'm afraid. Decent hotel, with bar and restaurant. We had a room with separate kitchen sitting room, overlooking the Main Street. It was spacious enough with plenty storage for those visiting in the winter. Restaurant was reasonably priced and food good enough. Maybe a ten to fifteen minute... More 

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London, United Kingdom
Level Contributor
7 reviews
4 of 5 stars Reviewed 6 days ago NEW

Largely enjoyed our 4 night stay. 2 bed suite was well furnished and supplied; spacious and met all our expectations. Our young teenage kids loved the cave-inspired spa facilities and fitness room (though the latter is a bit limited in size and kit). Staff very informative and welcoming. Would have got 5 stars save that the breakfast lets it down.... More 

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2 reviews
4 of 5 stars Reviewed 1 week ago

We had a suite which provided plenty of room. The decor is a little dark but the room was very clean. Very good location for all Banff activities. Breakfast is at the hotel resturant Chilli's which is attached to lobby.

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Chicago, Illinois
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 1 week ago

This place was not at all as advertised. I'm talking Best Western level quality. The only thing high end was the price. The room was small. The beds were uncomfortable. The furniture was torn. There was no facial tissue in the bathroom. The staff were neither helpful nor particularly professional. While other nearby establishments on hotel row had nice restaurants... More 

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Oxford, United Kingdom
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We chose to stay here as the usual one used for our tour was full. We had a suite, which was very nice. The included breakfast was very good They also provided an bus pass for travel to centre & the foot of the gondola. The "Chilis" restaurant was a good food & good value establishment. The only reason for... More 

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Tel Aviv, Israel
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel in a family atmosphere Spacious hotel staff that provide assistance in everything that we need including sites in the area. The hotel is located Bmmkom take exit accessible sites in and near the city center

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Hotel Review Summarization

What travelers say

  • Hot tub(23)
  • Very nice(14)
  • Loft suite(11)
  • Continental breakfast(10)
  • Underground parking(7)
  • Free bus(7)
  • Chili restaurant(6)
  • Living room(6)
  • Would highly recommend(5)
  • Friendly and helpful(5)
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