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Spruce Grove Inn

545 Banff Avenue, Banff, Banff National Park, Alberta T1L 1B5, Canada
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Spruce Grove Inn
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Spruce Grove Inn
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193 reviews from our community

Traveler rating
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    33
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37
68
8
5
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Spruce Grove Inn
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Canada
Contributor
11 reviews 11 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed October 3, 2011

we booked this hotel with "supposedly" have "complimentary breakfast, that was it say's when we were looking at it online, they said "complimentary breakfast", the truth is, they'll just give you a $7.00 voucher. the outdoor pool was shared between Voyager and Spruce.. dirty hotel, but but if you actually care less, then i guess it's worth your money. have... More 

Was this review helpful? Yes 2
David B, Manager at Spruce Grove Inn, responded to this review

We very much thank you for your comments and observations as all are very helpful for the Hotel and its Team's goal of always striving to improve and develop. With regard to the "Complimentary Breakfast" you are absolutely correct in saying that the Hotel gives Guests (who are on the "Complimentary Breakfast" rate) a $7 voucher, this is to offer... More 

Edinburgh, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 1, 2011

Room with two double beds was fine. Very clean as was the bathroom. Breakfast is quite basic but there are so many lovely coffee shops and cafes in Banff this isnt a problem. Free parking and wi-fi. 10-15 minute walk to the centre of town but it is a picturesque and enjoyable stroll. Pool and facilities didnt look very inviting... More 

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Newbury, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 14, 2011

We thought that this hotel included a pool and restaurant. These are actually in the hotel next door (Voyager) which has a worse reputation and the Sprice Grove clients are treated worse by sending them upstairs to a room that feels like a school canteen and very unfriendly. There wasn't a guest elevator at the Voyager for my wife who... More 

Was this review helpful? Yes 2
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 20, 2011

The Spruce Grove inn is an ok hotel. It is a bit dated (like many of the hotels in the park) but has many of the amenities that are needed (but no safe or minibar). We received breakfast as part of the room but it was a very limited continental buffet selection, bizarrely held in a second floor conference room... More 

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northumberland
Contributor
17 reviews 17 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 24, 2011

A few minutes walk to town centre ,but very nice room very spacious.A plus for this hotel is continental breakfast is included which is a refreshing change in these parts.good value for money.

Was this review helpful? Yes 1
Kenosee Lake, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 24, 2011

My 3 friends and I decided to go to Banff for May Long 2011 and we had a blast! The hotel is quite a ways from downtown, but we got lots of exercise walking everyday! The breakfast wasn't anything special, but we weren't there for the food. The room was huge! Didn't expect that at all, and the service was... More 

Was this review helpful? Yes 1
London
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 23, 2011

The Spruce has a lovely suite at the back of the hotel, which is very spacious. We had a balcony and an enormous jaccuzzi beside the bedroom. Towels galore as well (which seemed to contradict their Project Planet policy a bit I thought), however it's always nice to have a dry towel! No problems with the internet and the staff... More 

Was this review helpful? Yes 1
BanffVoyagerInn, Guest Services Manager at Spruce Grove Inn, responded to this review

We are glad to hear you enjoyed your stay with us. Our loft units are a favorite with our regular guests looking to upgrade for a special occasion. Thank you for your comments. More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 14, 2011

Great hotel, great value! Staff was very friendly and accommodating. Have stayed there twice so far and will go back for sure.

Was this review helpful? Yes 1
London
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 9, 2011

We stayed in the Spruce Grove for our ski holiday in Feb, we had read the reviews and weren’t too sure what to expect but we’re pleasantly surprised. The rooms are huge and nicely decorated and the pool and hot tubs were the icing on the cake. The skiing was phenomenal – we would recommend going over to Kicking Horse... More 

Was this review helpful? Yes 1
BanffVoyagerInn, Guest Services Manager at Spruce Grove Inn, responded to this review

Thank you for your comments. We are glad to hear you enjoyed your vacation with us. This is the first year of offering a meals/ski package and we are happy you enjoyed it. Keg does have a great steak! Hope to see you soon! More 

Vancouver, Canada
Contributor
13 reviews 13 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed March 1, 2011

Average hotel we got using a blind booking on Travelocity. It is the second hotel on right after entering Banff from east side and actually you need to check in at sister property Banff Voyager. We got a corner room which was pretty big size, not too much view just a street. The hotel itself does not have any facility... More 

Was this review helpful? Yes 1
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