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All 34 Banff hotels

Spruce Grove Inn

2.5 of 5 Hotel   |   545 Banff Avenue, Banff, Banff National Park, Alberta T1L 1B5, Canada
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Spruce Grove Inn
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43%
Ranked #31 of 34 Hotels in Banff
A recent review
3 of 5 stars reviewed 1 week ago
Vicki F Edmonton, Canada
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149 reviews from our community

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Edmonton, Canada
2 reviews
3 of 5 stars Reviewed 1 week ago

I booked this room for one night with little notice . There was not much available in Banff that day and I was not sure what to expect. I was pleased with the location and having underground parking was really nice. The staff were polite and I had no complaints.

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Winnipeg, MB
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed August 23, 2014

Dirty rooms. Hair all over the floors, beds and towels. I went to the front desk and let them know, they sent someone right away to re-clean which was good. However we found some small pieces of garbage and other personal items we didn't really want to touch so we just left it there. (Used dental floss) Hallway was about... More

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Shenzhen, China
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 23, 2014

We lived in this hotel for 2 nights because our travel agent choose it for our tour group. There was no plug in the washing basin of the bathroom. We called the front desk to ask if they can help. They said they would send someone to check our room. We waited 20 minutes but nobody come. We had to... More

Was this review helpful? Yes 1
Dallas, Texas
Top Contributor
360 reviews 360 reviews
40 hotel reviews
178 helpful votes 178 helpful votes
2 of 5 stars Reviewed August 20, 2014

The Spruce Grove Inn is an extension of the dreadful, 1960s built Voyager Inn next door. They do not man the small lobby at the Spruce Grove Inn, so you have to go over to the voyager for any services or complaints. The Voyager is one of those aging buildings that still have smoke from the '60s and 70s embedded... More

Was this review helpful? Yes 1
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 18, 2014

We had a wedding to attend in Banff this past weekend. We booked Spruce Grove on Booking.com months ago and got a great price relative to other places in Banff. They have a very strict check in policy that you cannot get in before 4 p.m. Believe me you cannot. The lobby was full of angry tourist that were less... More

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Fort saskatchewan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 18, 2014 via mobile

Worst hotel I've stayed in. Dirty, rooms not clean, dirty carpets, walls, hair on bathroom floor. Very old and dated. Beds old and uncomfortable. No hot tub or pool, it's in next facility over voyager inn which is as dirty. If I'd had a choice to leave and go elsewhere I certainly would have. I'd prepaid :( no refund

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Chatham, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 17, 2014

Room was okay but let down in the detail. Stayed two nights as part of tour. Did not eat in the restaurant which was available via a neighbouring site. Wifi key is not provided as a matter of course (as was the case at all other hotels during the tour). These are given out on a machine by machine basis... More

Was this review helpful? Yes 1
Sydney,Australia
Top Contributor
81 reviews 81 reviews
66 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed August 16, 2014

We stayed here as a group and the hotel is only just of an acceptable standard.The rooms were OK with 2 comfortable beds,small bathroom, noisy near the road.The check-in was inefficient, although the girls on the desk tried hard.The small pool which is next door at the Voyager Inn looked like it had not been vacuumed recently and hot tub... More

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Ashford, United Kingdom
Top Contributor
61 reviews 61 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed August 8, 2014

This hotel is the sister hotel of the Voyager which is next door. There are no facilities here, you have to go next door for anything, even for change for the drinks machine. Wifi a waste of time, no signal in room, barely a signal in the lobby. However the rooms were ok, two big comfy beds. There was a... More

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Jefferson City, Missouri
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed August 8, 2014

The front of the hotel looks great and very inviting, the inside however is a complete mess. Very dirty and falling apart. The rooms are a throw back of the 1980's and not the good years either. Ac barely works, no fridge, dirty bathrooms. They claim to have a pool but they actually dont its in the property next door.... More

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Additional Information about Spruce Grove Inn

Address: 545 Banff Avenue, Banff, Banff National Park, Alberta T1L 1B5, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Spruce Grove Inn 2.5*
Number of rooms: 112
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Also Known As:
Spruce Grove Hotel Banff
Spruce Grove Banff

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