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Spruce Grove Inn

545 Banff Avenue, Banff, Banff National Park, Alberta T1L 1B5, Canada
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Spruce Grove Inn
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209 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Wellington, New Zealand
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed 1 week ago

The property looks great from the outside but as soon as we arrived the disappointment set in. There was a notice at reception telling guests to go to the inn next door to check in. There was no one in sight. We went next door and we were told we had to wait until 4pm to check in so we... More 

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Sydney
Level Contributor
85 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago

Our room was large and clean and would have been great if we'd stayed longer. The check in was quick and the staff very friendly. The underground parking was a bonus too. Breakfast at the Voyager next door was not good as those of us with a voucher for a continental breakfast were ushered upstairs to an awful room with... More 

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brisbane
Level Contributor
77 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 1 week ago

We were pre-booked with a tour group so had no say in where we stayed. If it's the right price then I would stay there as it's very expensive in Banff. The rest of our tour group complained bitterly about their beds and level of cleanliness.

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Prince George, Canada
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

read reviews befor you go.staff unfriendly and room was out dated bed old and lumpy.the pool was in the next hotel as well as the so called complimentary breakfast.the only good thing was the parking .wifi might as well been none.

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Fort St. John, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

the staff I encountered were rude and knew very little about the activities available in Banff the beds were very uncomfortable the breakfast was just ok and only if you got there first thing in the morning, you had to go to the hotel next door for breakfast. when we were checking out there was no one at the desk... More 

Review collected in partnership with Amoma.com

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Travelers are raving about these Banff hotels

Edmonton, Canada
2 reviews
5 of 5 stars Reviewed June 11, 2015

Enjoyed our stay. They were a bit stingy with number of towels, but otherwise we were quite satisfied. This was low season for the hotels in Banff, so there was lots of parking in their parkade. We have stayed here at Christmas when parking is scarce.

Review collected in partnership with Amoma.com

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Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 30, 2015

A small little town called Banff and usually come alive during summer. I had a great time in Banff. Too bad its only a night. All hotels located on the main street are generally superb. The only thing that matter most might be the distance to the middle of the town where foods and shops aplenty. This small little Inn... More 

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Brisbane, Queensland, Australia
Level Contributor
219 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
2 of 5 stars Reviewed May 27, 2015

Hallway carpets that are a trip and fall danger. Now part of the voyager hotel next door so front desk not always staffed. Beds that are simply broken. Room not cleaned and restocked properly. Elevator slow and flaky. Wifi atrocious. It's at the far end of Main Street so at least 15min walk to resturants etc. I have nothing really... More 

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Banff, Canada
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed May 27, 2015

Banff is a tourist town with plenty of attractions and sites worth your journey. Having said that certain hotels are not at par with the destination, like the Spruce Grove and Voyager inn. Staff are not very friendly, the cleanliness is somewhat to be desired, beds are not confortable. Quality for money not good.

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Metro Manila, Philippines
1 review
1 of 5 stars Reviewed May 26, 2015

This review is based on the hotel that was chosen for us by our tour group. This is the worst hotel that we stayed on for the 3 nights that we were travelling in the Canadian Rockies. Old hotel. The corridors were very dim. Outdated tv in the room - the tube. There was a bug on the bed that... More 

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