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All 33 Banff hotels

Spruce Grove Inn

2.5 of 5 Hotel   |   545 Banff Avenue, Banff, Banff National Park, Alberta T1L 1B5, Canada
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Ranked #31 of 33 hotels in Banff
A recent review
3 of 5 stars reviewed 2 weeks ago
966conniem
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  • Reviews (147)
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147 people have reviewed this hotel

Traveler rating
    17
    30
    49
    31
    20
See reviews for
27
53
6
4
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Winnipeg, MB
Contributor
12 reviews 12 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

Dirty rooms. Hair all over the floors, beds and towels. I went to the front desk and let them know, they sent someone right away to re-clean which was good. However we found some small pieces of garbage and other personal items we didn't really want to touch so we just left it there. (Used dental floss) Hallway was about... More

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Shenzhen, China
2 reviews
1 of 5 stars Reviewed 1 week ago

We lived in this hotel for 2 nights because our travel agent choose it for our tour group. There was no plug in the washing basin of the bathroom. We called the front desk to ask if they can help. They said they would send someone to check our room. We waited 20 minutes but nobody come. We had to... More

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Dallas, Texas
Top Contributor
358 reviews 358 reviews
40 hotel reviews
167 helpful votes 167 helpful votes
2 of 5 stars Reviewed 1 week ago

The Spruce Grove Inn is an extension of the dreadful, 1960s built Voyager Inn next door. They do not man the small lobby at the Spruce Grove Inn, so you have to go over to the voyager for any services or complaints. The Voyager is one of those aging buildings that still have smoke from the '60s and 70s embedded... More

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2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had a wedding to attend in Banff this past weekend. We booked Spruce Grove on Booking.com months ago and got a great price relative to other places in Banff. They have a very strict check in policy that you cannot get in before 4 p.m. Believe me you cannot. The lobby was full of angry tourist that were less... More

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Fort saskatchewan
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

Worst hotel I've stayed in. Dirty, rooms not clean, dirty carpets, walls, hair on bathroom floor. Very old and dated. Beds old and uncomfortable. No hot tub or pool, it's in next facility over voyager inn which is as dirty. If I'd had a choice to leave and go elsewhere I certainly would have. I'd prepaid :( no refund

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Chatham, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room was okay but let down in the detail. Stayed two nights as part of tour. Did not eat in the restaurant which was available via a neighbouring site. Wifi key is not provided as a matter of course (as was the case at all other hotels during the tour). These are given out on a machine by machine basis... More

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Sydney,Australia
Top Contributor
79 reviews 79 reviews
64 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here as a group and the hotel is only just of an acceptable standard.The rooms were OK with 2 comfortable beds,small bathroom, noisy near the road.The check-in was inefficient, although the girls on the desk tried hard.The small pool which is next door at the Voyager Inn looked like it had not been vacuumed recently and hot tub... More

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Ashford, United Kingdom
Top Contributor
59 reviews 59 reviews
21 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is the sister hotel of the Voyager which is next door. There are no facilities here, you have to go next door for anything, even for change for the drinks machine. Wifi a waste of time, no signal in room, barely a signal in the lobby. However the rooms were ok, two big comfy beds. There was a... More

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Jefferson City, Missouri
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The front of the hotel looks great and very inviting, the inside however is a complete mess. Very dirty and falling apart. The rooms are a throw back of the 1980's and not the good years either. Ac barely works, no fridge, dirty bathrooms. They claim to have a pool but they actually dont its in the property next door.... More

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Edmonton
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

In the front desk when we arrived is not that accomodating, The room air-condition is not yet open when we enter, no microwave, no fridge, no plates. Inside the room , my son is expecting to freshen his self with a pool , but sad to say and my son is so disapppointed when he saw the round size of... More

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Additional Information about Spruce Grove Inn

Address: 545 Banff Avenue, Banff, Banff National Park, Alberta T1L 1B5, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Spruce Grove Inn 2.5*
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Also Known As:
Spruce Grove Hotel Banff
Spruce Grove Banff

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Class
Number of rooms
112

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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