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Spruce Grove Inn

2.5 of 5 545 Banff Avenue, Banff, Banff National Park, Alberta T1L 1B5, Canada
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Spruce Grove Inn
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Spruce Grove Inn
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160 reviews from our community

Traveler rating
    17
    31
    55
    32
    25
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28
58
7
4
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Calgary, Canada
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for our annual trip to Banff for the Santa Claus parade. The room was very average, and in need of updates. No fridge, microwave, tube TV, no fan in the bathroom and the softest beds ever. There is no pool on site, so we walked to the neighboring property to use their pool at the Voyager Inn.... More 

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Red Deer
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed in a "superior" double queen suite. It was clean and spacious. It was also quite outdated, and sparsely furnished. The TV was a tube tv. Bed was fine, and the room had a patio. Continental breakfast was provided, and was totally decent. We got the room on a group buying site and it was very worth while.

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Dirty room. Filthy coffee pot, couldn't even have coffee. Ice bucket filthy. Beds were old and so uncomfortable! Brutal! No fridge. Barely any heat. Continental breakfast was ok. We bought this in Groupon, no wonder it was cheap. The pics however, deceiving. Save yourself the disappointment.

Was this review helpful? Yes 3
1 review
1 of 5 stars Reviewed 4 weeks ago

This hotel is disgusting. I moved the bed to plug in my phone and the filth under it was unbelievable! I guess the vacuums don't reach or maybe the staff is too weak to move the bed to clean under it. There was mysterious liquid on the bathroom wall(possibly blood), and blood on one of the pillows!! The beds were... More 

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Calgary, Alberta
Top Contributor
77 reviews 77 reviews
31 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed October 27, 2014

This weekend past was my first time staying at the Spruce Grove Inn located in Banff. The hotel is clean and the staff are friendly. For the price we paid it was well worth it. The hotel is dated, located at the far end of Banff Avenue, however only a short taxi ride away and you're right in the middle... More 

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Salisbury, United Kingdom
Contributor
19 reviews 19 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 23, 2014

We found the hotel to be clean and comfortable and handy for amenities. We collected a hire car and were able to park outside to load which was convenient. The breakfast was good and included in the price.

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Alberta
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 15, 2014 via mobile

I'm quite sure why all of the negative reviews. It isn't a fancy hotel and it could use some upgrading, but overall, it was clean and comfortable. The location is good, the views are excellent, the rooms are dated, but comfortable and clean. The service was very welcoming and the parking was good as well. It's not the fanciest, or... More 

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Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 4, 2014

We arrived at the Spruce just in time? There was only one person on at the front desk when we arrived around 6:00pm, standing in line with 2 families in front of us. They argued about not having the correct amount of rooms reserved while we waited for about 30 minutes, a bus load of tourists filed behind us. The... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 1, 2014

This place has the WORSE service I have ever experience! The hotel is owned by the same husband and wife who also own the Voyager's Inn next door, and their attitude toward customers are ABSOLUTELY TERRIBLE. They didn't have enough towels in the room so we called the front desk to ask for more, but they kept giving us excuses... More 

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Edmonton, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 19, 2014

I booked this room for one night with little notice . There was not much available in Banff that day and I was not sure what to expect. I was pleased with the location and having underground parking was really nice. The staff were polite and I had no complaints.

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Additional Information about Spruce Grove Inn

Address: 545 Banff Avenue, Banff, Banff National Park, Alberta T1L 1B5, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Spruce Grove Inn 2.5*
Number of rooms: 112
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Also Known As:
Spruce Grove Hotel Banff
Spruce Grove Banff

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