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Spruce Grove Inn

545 Banff Avenue, Banff, Banff National Park, Alberta T1L 1B5, Canada
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192 reviews from our community

Traveler rating
    19
    36
    65
    39
    33
See reviews for
36
68
8
5
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I bought the groupon for this hotel and it was a good deal. If you value the experience of Banff more than where you sleep I would suggest staying here. It is clean, the beds are comfy and it has a good location.

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Calgary
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I got a groupon for this hotel to surprise my girlfriend for her birthday. I was very disappointed. Got there and they couldn't check anyone in because their system was down. We came back and their secure garage door was stuck open. got in the elevator and it looked like the carpet hadn't been vacuumed in over a month and... More 

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Edmonton, Canada
Contributor
16 reviews 16 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Ok first of all after reading all the negative reviews I was worried. We arrived on a Wednesday and stayed until Thursday. Yes you have to check in at the hotel right beside it( not a big deal) They were friendly, and quick! Parked underground with lots of parking, went to the 3rd floor (for some reason it's 5th in... More 

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I had the same problems in another hotel of Banff, i.e. Banff Voyager Inn, bug bites made me feel terrible for 2 weeks, the worst thing is that this hotel did not provide any solutions. The hotel management may tell you that they treat your concerns seriously....... while no action is taken from the Banff Voyager Inn..... anyway, you can... More 

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Adelaide, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I found this hotel to be a weird experience. Checking in was fine, but were told that the pool, spa, breakfast was all in the hotel next door which was connected by a underground tunnel, or by just walking outside to next door. So are we staying in this hotel, or the one next door that has a different name?... More 

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Banff, Canada
1 review
1 of 5 stars Reviewed 3 weeks ago

I book a room through bookings.com, told them I need a room with two queen beds for, one senior, one adult and a child. first they tried to con me into booking two rooms I told them no I wanted only one room with two beds, I finally got the room booked, drove seven and a half hours, got to... More 

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Calgary, Alberta, Canada
Contributor
20 reviews 20 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed her twice in the last month with a groupon. Both times we hardly used the room and did not use the shower at all. Basically, we skied, arrived, slept, ate breakfast, and went skiing again. On the weekend it is luck of the draw to get underground parking as there are very few spaces. You can park at... More 

Was this review helpful? Yes 1
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel is actually run by the property located adjacent to it. They are connected by an underground tunnel, but checking in wasn't that easy, and the free continental breakfast wasn't that great - stale, fruit punch not juice etc. If you wanted anything hot (eggs, bacon) you had to pay extra. Room was quite worn out, but for the... More 

Was this review helpful? Yes 1
Halifax, Nova Scotia, Canada
Contributor
12 reviews 12 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed March 13, 2015

We booked this through Groupon and thought it would be a great deal at $69 per night, and it would have been if that had been the actual price but it turns out it was in USD (even though I booked in Canada to go to Canada) but that wasn't the hotel's fault so we went with an open mind.... More 

Was this review helpful? Yes 2
Calgary, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 2, 2015

We booked this hotel for one night for girl’s night. We booked off a discount travel site for $100/room and I would definitely say it was worth the price. When we arrived, there was a line up at the desk since they only had one person working and a lot of people checking in. She was able to move the... More 

Was this review helpful? Yes 3
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