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All 33 Banff hotels

The Juniper Hotel

3.0 of 5 Hotel   |   1 Juniper Way | Mount Norquay Rd, Banff, Banff National Park, Alberta T1W 2C3, Canada
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The Juniper Hotel
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Ranked #13 of 33 hotels in Banff
A recent review
4 of 5 stars reviewed 2 days ago
Janet O Pittsburg, New Hampshire
  • Reviews (357)
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357 people have reviewed this hotel

Traveler rating
    125
    131
    53
    31
    17
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75
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
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English first
Pittsburg, New Hampshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

We stayed two nights here. Classic fifty's hotel in the midst of upgrade. Elevator would be nice, but staff offered to help with bags. Bistro is excellent. Larissa, supervisor, went out of her way to make our dinner a delightful experience. Chef offers extraordinary options. Appears changes are being made to make this a true upscale hotel. They are well... More

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Cobourg, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed last night in a three bed , two bedroom suite in the main hotel. Dated and sparsely appointed , small bathroom , but comfortable beds and clean. No elevator which is odd. WiFi was free but so slow it was not worth the price. Overpriced spot. Pass next time.

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Hardin, Montana
1 review
4 of 5 stars Reviewed 4 days ago NEW

We arrived at a busy time of the afternoon, but Jackie walked us thought the town of Banff on my cell!!! What a gem she is!! After getting settled in our suite, my husband was not very happy with the smell and noise in our room!! The view is wonderful, the room is lacking in comfort and size!!!!

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Yellowknife, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very nice hotel. We were on the main floor with access to disabled parking. Bistro was excellent with very good service. Nice room with air conditioning as well as a window that opened facing the parking lot. Next time we would book the mountain side with the king sized bed, but still a very nice room. Clean and beds very... More

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Manager_Banff, General Manager at The Juniper Hotel, responded to this review

Dear Guest, Thanks for taking the time to write a review! It’s great to hear you enjoyed your stay with us. We hope you come back soon! More

Calgary, Alberta, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We thoroughly enjoyed our visit. When we arrived we faced a bit of a crisis situation that I will not get into, but suffice to say it could have ruined out holiday and was not the fault of this hotel. The hotel really helped us out in a professional and decent way to get us through the problem when they... More

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Manager_Banff, General Manager at The Juniper Hotel, responded to this review

Hi Darryl, Thank you so much for taking the time to review our property. I believe your family and our team both handled the crisis situation as best as possible. I’m glad to hear that it didn’t ruin your holiday. It’s great to hear the cabins suited your needs and that you loved the restaurant. We hope to be able... More

1 review
4 of 5 stars Reviewed 1 week ago

The Juniper is a great hotel! We stayed for two nights while we toured Banff and hiked in the mountains. The staff were very helpful, room was clean and comfortable, and our breakfast at their restaurant (eggs benedict with smoked salmon) was a highlight of the trip. Staff was very personable and helpful. We're already planning to stay here on... More

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Manager_Banff, General Manager at The Juniper Hotel, responded to this review

Hi Sarah! Thanks for writing such a great review of our property! I’m so glad to hear you enjoyed your stay with us. We look forward to hosting you again soon! More

Calgary, Canada
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is just outside the centre of banff. It's nice because you feel like you're more in the mountains than in the city. The rooms were clean although pricey, but all banff hotels are pricey. Service was great, the front desk always had tips of places to go to see wildlife. We had a room facing the parking lot... More

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Manager_Banff, General Manager at The Juniper Hotel, responded to this review

Dear Guest, Thanks for reviewing us! I’m glad to hear you enjoyed our location. I apologize you found it a little noisy in the mornings. We are working on getting better soundproofing in the rooms in the near future. Our housekeeping department does their best to clean the rooms as fast as possible however sometimes when we have lots of... More

Dubai
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our best stay in whole of Canada... Best two things here are the scenic beauty from the room and the breakfast in the restaurant.. It was the best breakfast in the whole of Canada.. We stayed there 3 days n all the days we had breakfast from there though it was not included in our room stay.. Must... More

Was this review helpful? Yes 2
Manager_Banff, General Manager at The Juniper Hotel, responded to this review

Dear Guest, Thanks for taking the time to review us. I’m glad to hear you enjoyed the views and our food so much. If you have time, we’d greatly appreciate you writing a review on the Juniper Bistro page as well! Usually our front desk staff offer to help with luggage so I apologize if they didn’t do that for... More

Stratford
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My daughter and I were there for three days at the end of July. Although we've been to Banff several times, I'd never noticed the Juniper, on the other side of the Trans Canada highway and up the hill. But I'll look for it again. Although a bit pricey (what isn't in Banff?), I found the room very clean and... More

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Manager_Banff, General Manager at The Juniper Hotel, responded to this review

Thanks for taking the time to review us. I’m glad to hear you enjoyed your stay with us so much! More

Vancouver, Washington
Top Contributor
60 reviews 60 reviews
12 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked this hotel because we didn't want to be right downtown and I read that they were super dog friendly. They really were. The room came with a set of dog dishes and blanket to use. Having the dog also gave us a lower level room with a walkout door to the porch. It had an amazing view of... More

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Manager_Banff, General Manager at The Juniper Hotel, responded to this review

Hi Phil, Thanks for taking the time to review us. It’s great to hear you had a good stay. We are looking into changing the heating and cooling interface so that it is more intuitive for guests to use. A few grab and go, high in energy snacks for those jetting out to do something active would be a great... More

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Additional Information about The Juniper Hotel

Address: 1 Juniper Way | Mount Norquay Rd, Banff, Banff National Park, Alberta T1W 2C3, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Juniper Hotel 3*
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Also Known As:
Juniper Hotel Banff
Juniper Lodge Banff

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#4 Business Hotel in Banff #13 Romantic Hotel in Banff
Hotel Class
Official Description (provided by the hotel)
The Juniper Hotel is perched at the base of Mount Norquay overlooking the town of Banff just 2kms away. The hotel's woodland setting and striking views of three iconic mountain ranges provides a National Park atmosphere. This boutique hotel features 52 designer guest rooms, many with balconies or patio walk-outs. Mountain views are available from your guest room, Bistro & Lounge and outdoor hot tub. On-site you will find interpretive displays and artwork of the areas culture and heritage, as well as woodland walking trails, bike rentals, ski storage, hiking maps and activity planning services. Wireless Internet access is complimentary hotel-wide, and the Library also houses a pay-per-minute Internet kiosk. Pets are welcome and must be pre-arranged with the hotel to ensure pet friendly room availability. Smoking is not permitted inside the hotel. ... more   less 
Number of rooms
52

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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