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The Juniper Hotel

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1 Juniper Way | Mount Norquay Rd, Banff, Banff National Park, Alberta T1W 2C3, Canada
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The Juniper Hotel
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The Juniper Hotel
The Juniper Hotel
The Juniper Hotel
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455 reviews from our community

Traveler rating
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    159
    62
    39
    18
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Calgary, Canada
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed two nights with our dog to celebrate my boyfriends birthday. The customer service from every staff member we dealt with was excellent. We ate all meals in the Bistro....the menu selections, presentation, quality and taste of each meal was incredible. A huge shout out to Chris in the Bistro for his help in making my boyfriends birthday extra... More 

Was this review helpful? Yes
Manager_Banff, Front Office Manager at The Juniper Hotel, responded to this review

Thank you for taking the time to review us, Davilyn. It's wonderful to hear that everyone, including the pooch, enjoyed their stay, and that you appreciated the Bistro so much. Chris will also hear of your gratitude, too. We hope to see you again soon. More 

Edmonton, Canada
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed in Banff many times at the hotels downtown but this is the first time that I stayed at the Juniper. And I'm so glad I did!!! I had driven by this hotel many times in Banff and never thought off stopping by, but do yourself a favour and make sure you do. The rooms are clean and... More 

Was this review helpful? Yes 1
Manager_Banff, Front Office Manager at The Juniper Hotel, responded to this review

Thank you very much for the review, Stephen. We are proud to be your new mountain headquarters, and we look forward to welcoming you back during your next visit to Banff. More 

Sylvan Lake, Alberta
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed in the Rundle Chalet for Easter weekend. We've stayed in the cabins twice before, as we travel with family/friends & the bedroom/loft combo works perfect for us. There is a nicely appointed kitchen, a wood fireplace (papers, firewood & matches), comfortable beds! Clean hotel; unfortunately, the chalets are starting to look a little rough (due for some new... More 

Was this review helpful? Yes 1
Manager_Banff, Front Office Manager at The Juniper Hotel, responded to this review

Thank you for taking the time to review us, Krista. We're happy to hear that the cabins work well for you, and that you enjoy our location and hot tub as well. You are correct in noticing that they could use some sprucing up, and to that end the cabins, like many other aspects of the hotel, are set to... More 

Calgary, Canada
Top Contributor
62 reviews 62 reviews
40 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed here for a night prior to a day of skiing. We have stayed at a bunch of hotels in Banff and we're happy to find this Gem. The hotel is located outside of the city but closer to the city and Sunshine than the Rimrock. Check in was a breeze with Jackie being so friendly... More 

Was this review helpful? Yes 1
Manager_Banff, Front Office Manager at The Juniper Hotel, responded to this review

Thank you for the kind review, Sean. We're proud to hear that our hotel and restaurant impressed you so, and Jackie will be informed of your commendations. We look forward to being your base for future ski trips in Banff. Cheers! More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 2 days.. It is a short drive from Banff, which was nice because it was very busy in town during Easter.. Nice views of town and nearby Vermilion lakes, if you get a mountain view room, and the outdoor hot tub sure felt amazing after a long cold day (it snowed most of the time we we're... More 

Was this review helpful? Yes 2
Manager_Banff, Front Office Manager at The Juniper Hotel, responded to this review

Thanks for the review, Eric. We're glad to hear that your Easter getaway was enjoyable, and that you appreciated the views, hot tub, and the Bistro. We look forward to seeing you again during another visit to Banff. More 

Revelstoke, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Been to the Juniper quite a few times over the years, and this time was as good as ever. Nice location away from downtown (free taxi vouchers available), always plenty of wildlife around, best patio view in Banff!, excellent healthy breakfast. The staff are all very friendly and helpful. Our room was very clean and well kept, sporting newer mattresses... More 

Was this review helpful? Yes 2
Manager_Banff, Front Office Manager at The Juniper Hotel, responded to this review

Thank you for the review. We're happy to hear that the perks of our unique location and the views continue to impress. Your continued patronage is much appreciated, and we look forward to having you stay with us again. More 

Midland, Canada
Senior Contributor
22 reviews 22 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our first time in Banff. Well, I don't know where to start. The hotel room we had was absolutely fantastic. We had a to die for view! The Banff Springs Hotel, the town itself and mountains in every direction, with Mount Rundle directly in front of you. The fireplace in our room was so nice to snuggle up... More 

Was this review helpful? Yes 2
Manager_Banff, Front Office Manager at The Juniper Hotel, responded to this review

Thank you for the kind review, Glen. We are very happy to hear that you appreciated the suite with the fireplace so much, and that you could soak up the views and ambiance to full effect. We are excited to host you when you return to Banff. Cheers! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I went to Banff in April 2015, for a two days one night trip. And I choose the Juniper hotel. I wanna say that experience was awesome!!! The time that we arrived, we saw a beautiful deer right outside my room!! So cute!!!!! I really love that hotel! The room is super comfortable and all staffs are very nice! Strongly... More 

Was this review helpful? Yes 1
Manager_Banff, Front Office Manager at The Juniper Hotel, responded to this review

It's great to hear that you had an awesome time, Maggie, and we appreciate the review. It's always nice when some of our friendly neighbours of the wilder variety say hi too! We look forward to seeing you again during your next visit to Banff. More 

Kenora
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Not pressed by the paper thin and dirty walls. There were marks and spots where things had been splashed or slopped on walls that wasnt wiped up. We had planned an early morning for a sunrise hike with our dog but our room was sown the hallway to the restaurant and it sounded as though the people walking down the... More 

Was this review helpful? Yes 2
Manager_Banff, Front Office Manager at The Juniper Hotel, responded to this review

Thank you for the review, Leanne. Please accept our apologies for any blemishes in your room, and any disturbances that you experienced. Our cleaning staff will exercise extra vigilance in regards to the walls of your room, and are grateful to you for drawing our attention to this matter. Measures to provide further insulation from noise are planned for the... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Our room was nothing like the pictures. Thought this was one of the nicest places in banff to stay, I'll never stay, nor recommend this place again. Our room was tiny, felt there was no space, old furniture, discusting old pillows and chairs. I normally don't complain about the wall art or the decor, but this time it all adds... More 

Was this review helpful? Yes 2
Manager_Banff, Front Office Manager at The Juniper Hotel, responded to this review

Thank you for the taking the time to review us. We are very sorry to hear that you were disappointed with your room and experience. Updates to the decor and furnishings of the hotel are a prominent feature of our scheduled improvements, and your feedback will help us to prioritize our upgrades. More 

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