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The Juniper Hotel

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1 Juniper Way | Mount Norquay Rd, Banff, Banff National Park, Alberta T1W 2C3, Canada
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The Juniper Hotel
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The Juniper Hotel
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440 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Calgary, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Love this hotel! I stayed in one of the cabins and it was amazing! Didn't want to leave. Sipping wine from our deck, relaxing in front of the fire place! Loved it! The view from the restaurant is stunning too! I like that it's not in the heart of downtown too.

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calgary
Contributor
17 reviews 17 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed at the Juniper hotel in Banff for 2 nights. This is an old hotel that has been renovated. We needed a pet friendly room and were provided with a clean comfortable and pet friendly hotel. The bed was very comfortable. The restaurant had an awesome view with a great breakfast. Trails outside hotel. Very comfortable and the location is... More 

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Manager_Banff, Front Office Manager at The Juniper Hotel, responded to this review

Thank you for taking the time to review us. We're happy to hear that the whole family, including the pet, enjoyed their stay. We would love to be your base camp the next time you come to explore the trails and sights of Banff. Cheers! More 

Calgary, Canada
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 6 days ago NEW

To celebrate my sister's engagement, I threw her a Stagette in Banff for the weekend. There were 8 girls total and we rented out the 3 Bedroom Sky-View Suite at The Juniper hotel. We had an awesome time and the suite was absolutely perfect for a get-together with friends. It had a full kitchen with all appliances, a balcony with... More 

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St. Albert, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

LOVED LOVED LOVED this place! Our hotel room was perfect! We had the king suite complete with king bed, fire place, Jacuzzi tub and huge balcony. The outdoor hot tub is perfect. spent everyday in there. beautiful view from the room and the hot tub. Will definitely return.

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Manager_Banff, Front Office Manager at The Juniper Hotel, responded to this review

Thank you for the kind review, Tanya. We're very excited to have made you feel at home, and that you enjoyed the suite and hot tub so much. Cheers! More 

Forest, Virginia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Not an upscale resort, but a clean, quite, and reasonably priced room. Only a few minutes from downtown Banff (which is a good thing). Staff is helpful. Restaurant has good food although a little pricey.

Was this review helpful? Yes 2
Manager_Banff, Front Office Manager at The Juniper Hotel, responded to this review

Thank you for the review, Russ, and we look forward to seeing you again during your next visit to Banff. More 

Winnipeg, Canada
Contributor
15 reviews 15 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Over the years we've tried many Banff hotels but now we've found The Juniper , it's our first choice. The front desk staff were exceptional,friendly and accomodating, our room,overlooking the valley,had an incredible view and the dinner and breakfast we had at The Juniper Bistro were delicious. Very enjoyable.

Was this review helpful? Yes 2
Manager_Banff, Front Office Manager at The Juniper Hotel, responded to this review

Thanks for taking the time to review us. We're excited to be your new base camp in Banff, and we look forward to welcoming you back soon. Cheers! More 

Calgary, Canada
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed two nights. First was ok. Second had a dog in the next door room which barked until 11.45 pm. The owners then returned and we heard everything that went on in their room until 1.00am. The sound proofing needs seriously improving. The 'neighoubours were billed our room oostende but given that we needed our sleep for our days... More 

Was this review helpful? Yes
Manager_Banff, Front Office Manager at The Juniper Hotel, responded to this review

Thank you for taking the time to review us, Cindy. As the management expressed earlier, we do regret that your neighbours' behaviour disturbed you during the second night, and that we were unable to do more to keep the pup quiet. As far as enhanced soundproofing goes, it is a priority of ours, and upgrades are slated for the near... More 

Alberta, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent two nights here in April and really liked this hotel. Our first night we stayed in one of the smaller mountainside rooms and then upgraded to a Jacuzzi suite for our second night. Out of both rooms, I really liked the Jacuzzi suite since it had a fireplace and a nice little deck on the back. Breakfast was... More 

Was this review helpful? Yes 1
Manager_Banff, Front Office Manager at The Juniper Hotel, responded to this review

We appreciate the feedback, and are very happy that you enjoyed the suite. We hope to see you again soon. Cheers! More 

Traverse City, Michigan
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderful view from our room, from the hot tub, from breakfast. Very attractive hotel with the friendliest staff. Breakfast was exceptional and will definitely return so we can try dinner. The elk visiting for breakfast was another nice touch!

Was this review helpful? Yes 2
Manager_Banff, Front Office Manager at The Juniper Hotel, responded to this review

Thank you for the review, Kurt. We can't take credit for our neighbourhood elk, but we're pleased to hear that you enjoyed your stay with us. We look forward to seeing you again. More 

Perth, Australia
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My stay was quite disappointing as the advertised facilities did not work. The Hotel really needs to have the facilities that you advertise in working order, especially when you are out of town more than other places. The wifi reception was horrendous and since i was coming from Australia and i had business to conduct, it was very difficult. The... More 

Was this review helpful? Yes
Manager_Banff, Front Office Manager at The Juniper Hotel, responded to this review

We appreciate that you took the time to review us, Mr. Engles. As the management expressed to you directly, we are very sorry that you were disappointed during your stay, and that your visit coincided with the upgrading of our hot tub and its consequent closure. Although we encounter few complaints with the wifi, it is another item slated for... More 

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