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All 33 Banff hotels

The Juniper Hotel

3.0 of 5 Hotel   |   1 Juniper Way | Mount Norquay Rd, Banff, Banff National Park, Alberta T1W 2C3, Canada
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The Juniper Hotel
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69%
Ranked #18 of 33 hotels in Banff
Certificate of Excellence 2013
A recent review
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294 people have reviewed this hotel

Traveler rating
    97
    102
    49
    29
    17
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54
147
8
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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English first
london
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I have stayed at the Juniper four times now and every trip has been wonderful. The bistro has really great meals and the service is always excellent from both the bistro and the hotel staff. They genuinely make you feel welcome. The rooms are always clean and tidy and they have very comfortable beds. No matter the room you choose... More

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JuniperGM, General Manager at The Juniper Hotel, responded to this review

Dear Guest, Thanks for your review! It’s great to hear that you have come back so many times and enjoyed yourself on every visit. We hope to see you again soon! More

Stellenbosch, South Africa
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I would personally go to Juniper again particularly if I was planning on going skiing. We got a great deal with the hotel and the staff were incredibly friendly and helpful. It was also awesome sitting outside in the hot tub looking out over Banff and the mountains. Overall a beautiful location. On the cons side, the rooms were a... More

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JuniperGM, General Manager at The Juniper Hotel, responded to this review

Dear Guest, Thanks for your review! We do operate inside a building that was established in the 1950’s and whilst it is rich with heritage from mountain-goers over the years, that does mean that sometimes the showers do not have as much power and we are without an elevator that a more modern place would offer. I apologize if this... More

Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 2 weeks ago

Awesome, dog-friendly place to stay in Banff. Friendly staff on arrival, a dog bed with water and food dishes waiting for us in the room. The king size bed was quite comfortable. The room was of an average size but enough space for our gear on our ski-trip and an area to put our kennel. Great restaurant attached to the... More

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JuniperGM, General Manager at The Juniper Hotel, responded to this review

Dear Guest, Thanks for reviewing us! We’re glad you chose us as a basecamp for your ski holiday. We will be putting in door sweeps and implementing soundproofing measures in the near future to ensure your next stay is even better! See you soon. More

Picton
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Took the kids skiing to Norquay over the March break and decided to try out this property. We rented one of the cabins for the four of us. The accommodation was clean and very sufficient. It is the first property as you leave the mountain making the location great. Downsides are a lack of a pool and one very small... More

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JuniperGM, General Manager at The Juniper Hotel, responded to this review

Dear Andrew, Thanks for taking the time to review us! I’m glad you enjoyed your stay with us and we hope to see you again soon! More

Calgary, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Fantastic place to be in Excellent service by Will , late night we had heating issue i believe then patrick came and fixed it. Nice n clean rooms and perfect for ski lovers. restaurant looked great we didnt try it but i could tell it was awesome. Not that far from Dowtown banff 3 min drive and very quite place.... More

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JuniperGM, General Manager at The Juniper Hotel, responded to this review

Dear Guest, Thanks for taking the time to review us. I will pass on your feedback to the staff you had a good experience with! Hope you come back soon and get to try The Juniper Bistro! More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

From the moment I booked with the hotel, I had a great experience! When I called to change my reservation the girl was helpful and friendly! We enjoyed our stay, all the stay was friendly and helpful! I will be staying there again, and telling others about this hotel!

Was this review helpful? Yes
JuniperGM, General Manager at The Juniper Hotel, responded to this review

Dear Guest, Thanks for reviewing us! I'm glad you had such a great experience. I’m pleased to hear you found our staff so helpful and friendly. Hope to see you again soon! More

Yellowknife, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

This hotel is by far my favourite. The staff are super friendly and accommodating we had a beautiful room which was very trendy and eco friendly. We were on the main floor with a sliding door opening to the mountains and a small patio facing the city. It was a short walk from our room out the patio door to... More

Was this review helpful? Yes 1
JuniperGM, General Manager at The Juniper Hotel, responded to this review

Dear Guest, Thanks for taking the time to write your review! I’m glad to hear that we’re your favourite spot. It’s great that you find out staff really friendly! The room that overlooks the town and valley, is called a ‘deluxe’ or panoramic view. Just so you know what to ask for next time you visit. We look forward to... More

Calgary
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 5, 2014

My husband and I used to regularly stay at the Juniper for years (in fact, we stayed here for our first trip as a couple and kept going back at the same time for our anniversaries). We used to love this place - nice and clean rooms, friendly staff, great food at their bistro. Unfortunately things seemed to have changed... More

Was this review helpful? Yes 1
JuniperGM, General Manager at The Juniper Hotel, responded to this review

Dear Guest, Thanks for taking time to provide us with your feedback. We are working at improving ourselves and find your feedback useful to our progress. As for your experience last year, I apologize your issue was not resolved at the time. I can inform you that we have had brand new boilers put in since then and should not... More

Strathmore, Canada
1 review
4 of 5 stars Reviewed March 1, 2014

Staff are incredibly friendly and helpful! Couldn't ask for a better spot to stay in the national park for a few days for a great price. The hotel is just 2 minutes outside of Banff, right off the highway, so it's easy to get to any of the ski resorts. The Juniper will be my go to place for ski... More

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JuniperGM, General Manager at The Juniper Hotel, responded to this review

Dear Guest, Thanks for taking the time to write a review! We’re glad that we worked so well as a base camp for your ski adventures. We hope to see you again soon… Did you know we’ve 18cm of fresh snow in the last two days?! More

St. John's, Canada
Contributor
19 reviews 19 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 1, 2014

Stayed with a friend for a ski weekend, and was generally very happy. Could have been excellent with a few improvements. It is just across the highway from town, which wasn't a big issue for us. The Good: The room (while small) was well appointed and modern. Bedding was comfortable Ski pass from the hotel comes at a good price... More

Was this review helpful? Yes 1
JuniperGM, General Manager at The Juniper Hotel, responded to this review

Dear Guest, We’re glad to hear that you were generally very happy with your stay with us! I am sorry that there was a loud party that disturbed your sleep, we are moving away from hosting large parties because of this reason. The one you experienced was booked long in advance of our new policy and I apologize it disturbed... More

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Additional Information about The Juniper Hotel

Also Known As:
Juniper Hotel
Juniper Hotel Banff
Juniper Lodge Banff
Address: 1 Juniper Way | Mount Norquay Rd, Banff, Banff National Park, Alberta T1W 2C3, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Romantic Hotel in Banff
#17 Family Hotel in Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Juniper Hotel 3*
Official Description (provided by the hotel):
The Juniper Hotel is perched at the base of Mount Norquay overlooking the town of Banff just 2kms away. The hotel's woodland setting and striking views of three iconic mountain ranges provides a National Park atmosphere. This boutique hotel features 52 designer guest rooms, many with balconies or patio walk-outs. Mountain views are available from your guest room, Bistro & Lounge and outdoor hot tub. On-site you will find interpretive displays and artwork of the areas culture and heritage, as well as woodland walking trails, bike rentals, ski storage, hiking maps and activity planning services. Wireless Internet access is complimentary hotel-wide, and the Library also houses a pay-per-minute Internet kiosk. Pets are welcome and must be pre-arranged with the hotel to ensure pet friendly room availability. Smoking is not permitted inside the hotel. ... more   less 
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