Great location in the heart of the main street. Warm, clean rooms that are serviced daily. Very affordable. Facilities are older but they are clean and maintained well. Plenty of space in the room. Banff is beautiful and has so many attractions that you won't end up spending much time in the room! Free wifi which dropped out at times... More

Was dissappointed with his room, dirty, outdated and not mantained. It was cheap, but not that cheap. I recommend that you book at the Ptarmagin right next door it has a very nice breakfast included with the room as well..

I choose this hotel as I was familiar with it and knew it was a cheap price. My thought was I was in beautiful Banff so the only thing I was going to be doing in the room was sleeping. It was located very close to downtown so I could leave my car and walk basically everywhere. The room was... More

We had booked our reservation on line through Travelocity and then notified the Motel by phone that we would be bringing a small dog per the instructions on the website. Somewhere along the line wires had been crossed so that when one of the over-zealous cleaners saw our dog in the corridor we were immediately questioned about whether we had... More

I'm seeing all of these negative reviews and it somewhat upsets me. I happen to love this hotel. The rooms were clean, and very cozy, the staff was so sweet, and the scenery was fantastic!! I'd love to come back here again soon some time! :)

Yes, its cheaper than the Ptarmigan. And, yes, that costs you something. For $150 I expected a lot more than just a decent bed. The place looks beat up. The ceilings are low. The rooms are a bit dank. There is no breakfast (vs. Ptarmigan). It does have some sketch-balls lurking in the parking lot. It is fairly clean. The... More

This hotel is a little cheaper. It is right in the town you get a free bus pass too and can use the facilities from the Ptarmigan. The decor is old fashioned but the rooms were clean. There is no air conditioning but there is a fan. We had a few issues with our room, T. V not working properly... More

Checked in at the next door hotel which looked lovely, then we made our way to what I remember as university dorms! The building was tired and the decor was retro! The beds are possibly the worst I've slept on and the rooms are hot! Only stay if you really can't find anything else. Good location and staff friendly.

Had no other choice and booked this hotel since the weekend of Jul 14th was booked solid every where else. Check in: At the Banff Ptarmigan Hotel. It was easy and front desk was super friendly. Room: Upon arrival of the building, you can see that it needs updating. It reminds me of an 80's motel off the side of... More