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Rundlestone Lodge

#7 of 31 Hotels in Banff
Certificate of Excellence
537 Banff Avenue | P.O. Box 489, Banff, Banff National Park, Alberta T1L 1A6, Canada
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1 room 1 guest
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804 Reviews from our TripAdvisor Community

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Traveler rating
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    351
    104
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (138)
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There are newer reviews for Rundlestone Lodge
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Newcastle upon Tyne, United Kingdom
Level Contributor
93 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed September 24, 2012 via mobile

Ok for a overnight stay bit tired very dark rooms bit of a hike into town. Better off looking at town centre hotels near brewpubs and bars. Could do with complimentary breakfast to make up for out of town location.

Was this review helpful? Yes 1
Adelaide, Australia
Level Contributor
131 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed September 23, 2012 via mobile

The hotel is easy to find on Banff Ave as you drive into town. We had 2 queen beds which were very comfortable and there were extra pillows in the room. It was nice to be able to open the door to allow some fresh mountain air in rather than use the air conditioner. There is free underground parking which... More 

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 22, 2012

A good value hotel about 15 mins walk from downtown Banff. The main negative about this hotel was the reception staff. They were grumpy and quite unfriendly and seemed to have no idea of the importance of customer service. Despite the sad faces at the front desk, the room was excellent. Very neat and quiet. There was free parking, free... More 

Was this review helpful? Yes 1
RundlestoneFOM, Front Office Manager at Rundlestone Lodge, responded to this review

I was very disappointed to learn of your impression of the Front Desk staff. Customer Service is extremely important to us here at the Rundlestone and it is very concerning a happy and welcoming environment was not presented. I will most definitely share the feedback with my staff. I am glad you enjoyed your stay overall and were able to... More 

MILANO
Level Contributor
41 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed September 20, 2012

Charming and warm reception room with a large fireplace.The staff at the reception was very helpful. Ample free parking and accessible by elevator from the lobby. The spacious room with comfortable beds and a nice bathroom.Free internet wireless.The location is not so near the town centre but quite outside along the main road .

Was this review helpful? Yes 1
New York
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 20, 2012

This is a nice place to stay in Banff. Rooms are clean and quiet. Underground parking is adequate, but beware of the pillars and the HVAC equipment hanging close to where you park that can damage your car. If traveling with a companion have them guide you in and out of the parking spaces. Lodge should provide complimentary coffee in... More 

Was this review helpful? Yes 1
Calgary, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 20, 2012

I picked this hotel based on price for the following: Location, Jetted Tub, King Size Bed & Fire Place. Rundlestone had the best price for what we were looking for. We stayed in 362. The room was clean, decent size with an exterior view window. As noted in previous reviews, the front end staff were pleasant enough but not overly... More 

Was this review helpful? Yes 1
Key Largo, Florida
Level Contributor
79 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed September 19, 2012

Stayed here for 2 nights while on 3000 motorcycle trip from States. Reasonable walking distance from hub of Banff downtown, but surrounded by hotels and restaurants on this end of town. Easy to find coming in from 1A and Lake Louise. Covered parking a plus - on motorcyclists, be aware of sluices in ramp. Room was large and clean; windows... More 

Was this review helpful? Yes 1
Camberley, United Kingdom
Level Contributor
243 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed September 16, 2012

we stayed for 3 nights in a loft kitchenette room. fridge was a bit small but otherwise we could cope for ourselves quite easily with the microwave and 2 hot rings. Clean, good size television which I could connect to my laptop via HDMI and stream from the internet or watch our own DVDs (could not use the provided DVD... More 

Was this review helpful? Yes 1
Brisbane
Level Contributor
133 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
4 of 5 stars Reviewed September 15, 2012

We stayed at the Rundlestone Lodge for 3 nights. Check-in staff were friendly. Our room was a good size and the bed was comfortable. The room had a large plasma screen and we received good strong wifi. Free underground parking was great. A liquor store was located a couple of doors up the road, and on the walk into town,... More 

Was this review helpful? Yes 1
Edinburgh
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed September 15, 2012

Whilst staying with friends in Calgary I took to the Rockies for a few days. I was travelling on my own and hired a car from the airport (got upgraded to a Mustang V8 5.0). The roads are easy to drive on and in Banff quick quickly. The hotel is on the main straight and very easy to find. The... More 

Was this review helpful? Yes 2
RundlestoneFOM, Front Office Manager at Rundlestone Lodge, responded to this review

Many thanks for your feedback. I am pleased you enjoyed your stay at the hotel overall and found the rooms clean and comfortable. I fully understand your standpoint on the check-in/out service. Although there are many other guest reviews on this site alluding to the friendliness of the front desk staff, our aim is to ensure ALL guests feel welcomed... More 

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