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All 20 Banff accommodations

The Banff Centre

107 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1H5, Canada
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  • Reviews (55)
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  • Room tips (17)
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The Banff Centre
Ranked #8 of 20 Specialty lodging in Banff
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55 people have reviewed this hotel

Traveler rating
    24
    18
    6
    5
    2
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5
7
3
35
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Ottawa, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The only issues I had were 1) being quoted a room price then being charged substantially more; and 2) having rude and poor service from a guy named Juan at the front desk. Juan is unfortunately giving the Centre a bad reputation. Aside from this, the location is ideal - elk walked right up to my room window and walk... More

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Calgary, Canada
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Recently stayed at the centre. This is a busy location with excellent service and a remarkable view. I stayed here 10 years ago and the management and staff have done a great job keeping the place looking good. Staff are helpful and friendly. Short ( 15 min) walk to downtown and lots of great restaurants. This is a busy conference... More

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White Rock, BC
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here while attending a national conference recently. The location was simply superb. It had been over 20 years since my last visit. The amenities were very good, the room large and well appointed. The views were magnificent with deer, elk on the grounds. This was an oasis, a welcome reprieve from the hectic schedule of the conference. The... More

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Cranbrook, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here for a conference and enjoyed the surroundings, convenience and service. On the plus side, we found the staff extremely helpful. In fact, we had one staff go out of his way to show us around and assist us with check in. The food was great and the conference buildings were excellent. The location cannot be beat. We... More

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Sydney, Australia
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The room type (superior king) we booked was not available ... Or the website was wrong .... Or the wording was wrong.... Or it wasn't available on that conference .... Or there weren't any of that type .... Or you were booked into two rooms.... Or you were under two separate names ... Pick an explanation ! This was our... More

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Philadelphia
Top Contributor
243 reviews 243 reviews
47 hotel reviews
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed 5 weeks ago

What an amazing place. This is a flagship artists retreat in North America. (Ah, US., why can't you respect and support the arts as much as our Canadian neighbors?). Theater, dance, visual artists, jazz musicians: all living, studying, eating and performing together in these great facilities. You stay in upscale dorms (no frills but just fine) and eat in your... More

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Pitt Meadows, Canada
Contributor
16 reviews 16 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 28, 2014

Banff Center is a beautiful setting and it is obviously popular for conferences. However, despite the other reviews I found the hotel and service a disappointment. Reception while definitely polite simply was not informative. I asked some questions the first day and they gave me an answer, but it was not clear -- I did not understand why I was... More

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JimOlver, Guest Relations Manager at The Banff Centre, responded to this review

Thank you very much for taking the time to post your comments on Trip Advisor. In particular I appreciate the detail you have included which I have shared with our management team. Best wishes, Jim Olver More

Calgary
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed May 24, 2014

This is my second time at this centre for work related activities, an overnight retreat. Service- Exceptional! Every staff person I encountered was friendly, courteous and overall a delight! Room- I was in the reception/arrivals building my room was beautiful, comfortable, clean with an incredible view. Food- the best part of this centre! Every meal is amazing, so many options,... More

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JimOlver, Guest Relations Manager at The Banff Centre, responded to this review

Roseline, thank you very much for your detailed post! I look forward to your next visit to The Banff Centre. Please let me know when you are coming so that I can be sure to meet you! Warm regards JimOlver More

San Diego, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 29, 2014

I recently had the pleasure to stay at this property during a conference towards the end of April 2014. I travel a lot for work and can tell you this was by far one of the best properties I've stayed at during my travels for the following reasons: 1) WIFI IS AWESOME - you can connect for free throughout most... More

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JimOlver, Guest Relations Manager at The Banff Centre, responded to this review

Rob, thanks for your Post: WIFI, Gym, Staff Location! Thanks for your ongoing support and I look forward to your next visit to The Banff Centre. Best Wishes Jim Olver More

MYRTLE BEACH
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 28, 2014

Spent one night at The Banff Centre on a tip from a friend. They rent out to individuals if the conferences they have don't take over all the rooms --- I never enjoyed any of the food services but the story is they are good. I stayed in the Professional Development Centre based on Trip Advisor reviews saying it was... More

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JimOlver, Guest Relations Manager at The Banff Centre, responded to this review

Thanks for sharing your experiences in this post. I look forward to meeting you next time you visit. Best Wishes Jim Olver More

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Additional Information about The Banff Centre

Address: 107 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1H5, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Official Description (provided by the hotel)
The Banff Centre, a globally respected institute for advanced training in the arts and leadership, located in the vibrant mountain destination of Banff, Alberta in the Canadian Rockies, offers professional conference facilities and services for groups of up to 1,000 delegates. The Centre is a renowned site for Canadian and international business, government, research, scientific, and educational meetings. The Banff Centre’s inspirational setting and creative, educational environment provide the essential framework for productive learning and engagement. ... more   less 
Number of rooms
420

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