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The YWCA Banff Hotel

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102 Spray Ave | P.O. Box 520, Banff, Banff National Park, Alberta T1L 1A6, Canada (Formerly Banff Y Mountain Lodge)
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1 room 1 guest
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The YWCA Banff Hotel
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195 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Stuttgart, Germany
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We have stayed for two nights in a room with own bathroom. Located close to downtown hotel charges high price for such a basic accomodation. The excuse is that Banff is overall totally overpriced and not suggesting any budget accomodations. If you have a car take something different and just drive to walk throug the beautiful city of Banff. Room... More 

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Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Basic accomodation in an old hospital no air conditioning and minimal furniture but comfy beds. The whole place could do with a tidy up and a good clean. It us in a great spot close to downtown. There's a chimney out the back. Not going to try the pizza. Expensive, but everything is twice the price in Banff.

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Travelers are raving about these Banff hotels

Letchworth
Level Contributor
80 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed at the YWCA in Banff during an extensive holiday in Western Canada and the Rocky Mountains. Having stayed in several venues in Banff in the past (including the HI Banff) we had a good idea of what the town could offer. The following review should be contrasted with our previous review of the Youth Hostel in Borrowdale (England),... More 

Was this review helpful? Yes 2
1 review
1 of 5 stars Reviewed 4 weeks ago

Ok I read the feed back on here before I book but I won't believe anything until I experience it myself. We have 10 ppl stayed with this hotel. Is the worst hotel I've ever stayed. The shower was dirty .. Floor is sticky in the washroom . I hear noise at night couldn't sleep so creepy . I checked... More 

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Carla S, Public Relations Manager at The YWCA Banff Hotel, responded to this review

Hi Cupcakes12345678, Thank you for taking the time to write a review of your stay. We are sorry to hear that we weren't able to provide you with a satisfactory quality of experience. We strive to maintain an exemplary level of cleanliness throughout the facility, and any feedback we receive from our guests during their stay is responded to as... More 

Rotorua, New Zealand
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 22, 2015

The service was polite and cheerful and helpful, the room was spacious and clean, albeit rather old fashioned. The cafe service was helpful beyond expectations and the food cheap ad cheerful. The toilet and shower was just a short walk down the hall. All facilities were clean, it was quiet, and wonderfully close to the center of town across a... More 

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Carla S, Public Relations Manager at The YWCA Banff Hotel, responded to this review

Hi kiwiandrew2015, Thank you so much for taking the time to post a review! We are delighted to hear that you were pleased with our facilities and the convenient close-to-downtown location, and especially with our friendly and helpful staff. As a not-for-profit enterprise supporting the YWCA of Banff programs and services, your stay at the YWCA Banff Hotel will have... More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 12, 2015

I have just stayed here for 2 nights in a private room with a shared bathroom. I have found the room to be clean and the bed is comfortable. Housekeeping came during stay to offer clean towels, which although not needed was a nice gesture. The bathrooms were clean and acceptable, so not sure about the previous comment about being... More 

Was this review helpful? Yes 1
Carla S, Public Relations Manager at The YWCA Banff Hotel, responded to this review

Thank you for taking the time to post a review about our facilities, as your feedback is very important to us. To clarify your comment about this being a hostel with a hotel feel: the YWCA Banff Hotel is a unique facility in that we offer both hostel and hotel style accommodations, with a selection of rooms for budget-conscious travellers... More 

Warren, OH
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
1 of 5 stars Reviewed July 10, 2015 via mobile

I stayed here as part of a group touring western Canada. It was the worst accommodations in a three week trip as well as the dirtiest. I understand that it is a budget accommodation but there is no excuse for the filth. There was hair all over the bathroom floor and shower upon check in. The garbage had not been... More 

Was this review helpful? Yes 3
Carla S, Public Relations Manager at The YWCA Banff Hotel, responded to this review

Hi BeachLoverWarren_OH, Thank you for taking the time to review your stay. We are sorry to hear that we weren’t able to provide the quality of product you are accustomed to. I can assure you this isn’t the norm at our social enterprise, and we strive to maintain an exemplary level of cleanliness throughout the facility. Your feedback has been... More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 10, 2015

We booked on line while driving from Edmonton and arrived to be surprised on how nice it was. We had to share the bathrooms, living rooms, and kitchens with others, but the private room with two comfortable double beds was quite comfortable and more than adequate for a place to sleep. No TV in the room, but with WiFi, no... More 

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Carla S, Public Relations Manager at The YWCA Banff Hotel, responded to this review

Hi Doris J, Thank you for taking the time to review your stay with us! We are pleased to hear that you found the beds comfortable, and the prices reasonable. As a social enterprise, we strive to offer clean, simple and affordable accommodations in Banff and revenues from the hotel are reinvested into community programs and affordable housing in the... More 

Banff, Canada
Level Contributor
4 reviews
5 of 5 stars Reviewed July 6, 2015

We stayed here for a stop over night and we were very pleased with the room's we got, they were very clean, tidy and comftable. The facilities were good with an on site cafe, and it is situated in a perfect place to the river and town. Would book here again if in Banff.

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Carla S, Public Relations Manager at The YWCA Banff Hotel, responded to this review

Hi Teresa A, Thank you for taking the time to review your stay with us! We are delighted to hear that you were pleased with our facilities, as well as the convenient location. Our proximity to downtown is definitely one of our biggest selling points, as well as the Bow River Pedestrian Bridge and the nearby Bow Falls. As a... More 

Bundoran, Ireland
2 reviews
4 of 5 stars Reviewed June 6, 2015

We stayed a total of six weeks at the YWCA and have to say we had a brilliant time. Sure it's basic enough, but we had everything we needed, the staff were super friendly and the meals in the cafe were of a very high standard. Our room was serviced daily and bed nice and comfortable. Wifi was best near... More 

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