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Banff Inn

501 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A9, Canada
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Banff Inn
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Banff Inn
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358 reviews from our community

Traveler rating
    81
    158
    70
    26
    23
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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    (83)
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Kelowna, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

I found that the customer service at in the lobby was a little lacking. Just not as friendly as I am use to from hotel staff. The lady that checked us out was good. Other then that our stay was great.

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Bognor Regis
1 review
5 of 5 stars Reviewed yesterday NEW

This was our 3rd visit to the Banff inn, and again we were not disappointed, we staying in the loft room which had 3 double beds, very spacious room with aircon two TVs and was well kept and clean. Cleaners did a great job everyday cleaning up and replacing towels ect. They have a jacuzzi and sauna in this hotel... More 

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West Kelowna, Canada
2 reviews
3 of 5 stars Reviewed yesterday NEW

Wasn't overly impressed with the detailed cleanliness of our room. Around the base of the toilet was not clean at all, there was a noodle in the handle of the fridge and when I pulled out the bedside table to plug in my phone there was garbage in behind. even though breakfast was included we ate breakfast out. We tried... More 

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Kelowna, Canada
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

First of all, the beds were super comfortable. Our room upgrade was a pleasant treat. The rooms were very clean and met all the requirements needed. I also was thoroughly grateful for the Keurig machine. A couple of downers were, by the the online pictures, it looked as if there was a pool. There isn't. :( The kids were a... More 

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Olds, Alberta
1 review
2 of 5 stars Reviewed 2 weeks ago

The staff were friendly but the rooms were dirty and needed updating. We stayed one night with family in a loft room that was very dirty and one night in a queen room. It was the only hotel that could accommodate the whole family. I booked the hotel and was embarrassed about the state of our room

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Jasper
1 review
5 of 5 stars Reviewed 2 weeks ago

Everything I needed, I had comfortable sleeps, and enjoyed the hot tub at the end of each day. The room was clean and the hot tub and steam facilities were excellent. I stayed for 5 nights, and the entire experience was positive.

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Calgary
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Room was ok but for the price not great. Beds were hard. Decor was dated. Wasn't as central as we hoped.The check in and out process took long. The shower was hot but not much pressure. Average at best

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Jasper
1 review
5 of 5 stars Reviewed 3 weeks ago

We stay here often in the winter. The rooms are very comfortable and clean with great beds. Breakfast provided is very good and there are no styrofoam plates. Location makes it great to boot around town.

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A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

Clean and very comfortable beds and rooms. Courteous staff. Reasonable price, especially with decent included continental breakfast. Hot tub and steam rooms clean and work well. I will return to the Banff Inn for my next stay in Banff.

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1 review
5 of 5 stars Reviewed 4 weeks ago

I was looking for my Easter weekend to stay somewhere in Banff due to weekend for holiday everything was fully booked, fortunately I have found this beautiful hotel they had nice room and staff parking was great walking distance to downtown exactly what we needed. I highly recommend this hotel and will be returning soon in summer.

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