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Brewster's Mountain Lodge

3.0 of 5 208 Caribou Street, Banff, Banff National Park, Alberta T1L1C1, Canada
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Brewster's Mountain Lodge
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Brewster's Mountain Lodge
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545 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Calgary, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

We've stayed in this hotel several times, usually with friends. It is a relatively modern (1996) rustic log building in the heart of Banff, AB. We've always found it to be reasonably priced. (We're seniors and that is an important consideration.)We've always found the rooms very comfortable and clean. Staff are friendly and efficient, both in their duties and their... More 

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Edmonton, Canada
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

This Hotel wasn't bad and it had a great location right in the Middle of Banff but the bedding, the towels, even the bathroom tissue was so scratchy! Mix that with dry mountain air and its uncomfortable. Also we had to go up a flight of stairs and then back down to get to our room on the first floor... More 

Was this review helpful? Yes
SalesBML, Manager at Brewster's Mountain Lodge, responded to this review

Thank you for taking the time to send us your feedback. We're glad you enjoyed our central location and our friendly staff. We look forward to welcoming you back in the near future. Kind Regards, Staff & Management More 

Fredericton, New Brunswick, Canada
Top Contributor
68 reviews 68 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

What a wonderful little hide away, in Banff! We loved out stay at Brewster's Mountain Lodge! I went on a romantic weekend getaway with my other half, and we were very pleasantly surprised! We walked into the lobby where the lodge feel truly makes it feel like an instant vacation, with a large crackling fireplace, and a basket of cookies... More 

Was this review helpful? Yes 2
SalesBML, Manager at Brewster's Mountain Lodge, responded to this review

Thank you for taking the time to send us your feedback. We're so happy you enjoyed your stay with us at Brewster's Mountain Lodge. We look forward to welcoming you back in the near future. Kind Regards, Staff & Management More 

Newcastle upon Tyne
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I arrived after approx 20 hrs of travelling to be greated by a miserable english staff member who was more bothered that i had a snowboard that could not be taken upto the room even tjough it was still in its flight bag and not even assembled.....after open by snowboard bag with all the accessories out in the foyer and... More 

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SalesBML, Manager at Brewster's Mountain Lodge, responded to this review

Thank you for taking the time to send us your feedback. Please accept our sincere apologize for the misunderstanding with our Front Desk staff - this concern has been addressed by management with the individual. In the future, you are more then welcome to bring your luggage to your room to assemble your ski's or snowboard with the expectation that... More 

Stekene
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The style of this hotel is something of a kind. Everything is constructed from large logs and that makes for a funny sight. Reception staff was friendly. Our room was OK, with a little balcony. The bathroom was spacious and clean. When people walked down the hallway or on the floor above us, we could clearly hear that. This made... More 

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SalesBML, Manager at Brewster's Mountain Lodge, responded to this review

Thank you for taking the time to send us your feedback. The Brewster Family is proud to honour over a century of western tradition with handcrafted, custom made log furnishings, western décor, historic photos from the Brewster Family archives and cowboy art that define the interior of the lodge. Please accept our apologize for any excessive noise you may have... More 

Vancouver, Canada
Contributor
16 reviews 16 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here in Banff after spending 3 nights at Banff Park Lodge for a destination Sikh Wedding. This is a definitely a quaint hotel with a great cabin like feel with a great fireplace. They offer a decent breakfast. The staff was a little "slow" and despondant. The location is central and they offer free wi fi. You do... More 

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SalesBML, Manager at Brewster's Mountain Lodge, responded to this review

Thank you for taking the time to send us your feedback. We're glad you enjoyed your time at the Wedding and in Banff. We will be sure to address your concern with our Staff, thank you for bringing this to our attention. We look forward to welcoming you back in the near future. Kind Regards, Staff & Management More 

Brighton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had 5 nights at this hotel. It is positioned centrally in the town, and the parking garage is beneath the building. Check in before you try to use the underground parking though. Breakfast was great - cereal, juice, pastries, bread and bagels. You have to help yourself and tidy up behind yourself too. We were amazed at the amount... More 

Was this review helpful? Yes
SalesBML, Manager at Brewster's Mountain Lodge, responded to this review

Thank you for taking the time to send us your feedback. We are so happy you enjoyed our central location, free continental breakfast, the guest room and our helpful staff. Thank you for the suggestion for the breakfast room we will be sure to consider additional signage. We look forward to welcoming you back in the near future. Kind Regards,... More 

Perth, Western Australia
Top Contributor
81 reviews 81 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed November 15, 2014

We only had a one night stay in Banff at Brewster's Mountain Lodge but it felt just like home. We were due to arrive late in the afternoon but, due to weather conditions, we arrived earlier than expected. Mia organised a room for us to move in to straight away so we were able to explore Banff earlier than we... More 

Was this review helpful? Yes
SalesBML, Manager at Brewster's Mountain Lodge, responded to this review

Thank you for taking the time to send us your feedback and your kind words. We are so happy you enjoyed your stay with us and your time in Banff, AB. We look forward to welcoming you back in the near future. Kind Regards, Staff & Management More 

calgary
Contributor
20 reviews 20 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed November 9, 2014

170 bucks a night is way too much for this hotel. Beds are bowed, uncomfortable and old furniture, no fridge, dated bathroom, stale breakfast, alley location (we had a garbage truck idling outside our room at 7am Sunday morning). They also charge you 5 dollars to park in their parkade but oversell it. We paid and had no parking spot... More 

Was this review helpful? Yes
SalesBML, Manager at Brewster's Mountain Lodge, responded to this review

Thank you for taking the time to send us your feedback. We apologize that you weren't satisfied with our property. We do take pride in our handcrafted, custom made log furnishings, western décor, historic photos from the Brewster Family archives and cowboy art that define the interior of the lodge. We do offer parking onsite on a first come, first... More 

Edmonton, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 3, 2014

Stayed the weekend of October 24-26. For sure don't book thru their website. booking.com website had it for $300 cheaper. I even called the hotel to see if my reservation was legit because it was too good to be true. Location is great. Can't complain about that. Hotel rooms are fine. Mini fridge but no microwave. Housekeeping is fine. Being... More 

Was this review helpful? Yes
SalesBML, Manager at Brewster's Mountain Lodge, responded to this review

Thank you for taking the time to send us your feedback. We're happy you enjoyed our central location although we apologize that our hotel didn't meet your overall expectations. Our free continental breakfast includes pastries, bagels, cereal, toast, yogurt, fresh fruit, coffee, tea and juice. This is sufficient for majority of our guests although for guests that would prefer a... More 

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Additional Information about Brewster's Mountain Lodge

Address: 208 Caribou Street, Banff, Banff National Park, Alberta T1L1C1, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Brewster's Mountain Lodge 3*
Number of rooms: 77
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Also Known As:
Brewster`s Mountain Hotel Banff
Brewsters Mountain Hotel
Brewsters Mountain Banff
Brewsters Mountain Lodge
Hotel Style:
#8 Business Hotel in Banff

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