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Banff Caribou Lodge & Spa

521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
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Best prices for: 1 room 1 guest
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Banff Caribou Lodge & Spa
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Banff Caribou Lodge & Spa
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1,321 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Banff Caribou Lodge & Spa
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Senior Contributor
48 reviews 48 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 4, 2011

I liked the room. Everything was clean,staff were courteous and helpful. A little ways from the main shopping areas, but nice nonetheless.

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Calgary, Canada
Top Contributor
59 reviews 59 reviews
27 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed April 21, 2011

This hotel seems to be undergoing a major facelift. When we stayed there, the hallways were a little rough looking but the rooms had all been renovated and are great. With the benefits of free underground heated parking, the attached Keg restaurant, free lockers, huge hot tub/sauna (the pic you see is their profile is their basement hot tub, not... More 

Was this review helpful? Yes 1
Calgary, Canada
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 18, 2011

4th worst hotel in my lifetime. The worst two had cockroaches; the third was clean (Fort Simpson NYT) but there were holes in the blankets. There were hockey teams out of control all night and security was useless. The hockey players idea of fun included taking a leak in the Lobby. Security did nothing. When I insisted the police be... More 

Was this review helpful? Yes 5
GeneralManagerBCL, General Manager at Banff Caribou Lodge & Spa, responded to this review

I’m sorry that you didn’t enjoy your stay with us – we always try to meet and exceed the expectations of our guests, and take it seriously when we do not succeed. A couple of times a year, there are indeed large hockey tournaments in town. The players come from all over Western Canada for an enjoyable weekend of hockey,... More 

Toronto, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 14, 2011

The caribou was an excellent hotel to stay at. The Spa was divine. Staff were very friendly and acommodating and it was in a good location so it was an easy walk into town. Just be prepared to see antlers everywhere! It was a wholesome rustic out-in-the-woods-with-the-comforts-of-home experience.

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Congleton, United Kingdom
1 review
5 of 5 stars Reviewed April 12, 2011

Our first time in canada, and we think Caribou is a very goog choice. The staff are very friendly, the food in the Keg steak house is excellent, the Red Earth Spa is a nice way to end a days skiing. We had a dine around ticket with our holiday which meant we had five evening meals in five different... More 

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Senior Reviewer
8 reviews 8 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 8, 2011

Had a one night stopover and wished we could have stayed longer! Great service, warm, cozy, fantastic spa and food Thanks!

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Buckingham, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 28, 2011

I stayed here in Dec 2010, on my 3rd trip to Banff and although situated on the outskirts found the usual outstanding Canadian welcome and an extremely comfortable accommodation. The staff were excellent and were really helpful during my stay, not intrusive but very accommodating. The Caribou is on the main Banff Avenue with the walk into the centre being... More 

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cumbria
Contributor
14 reviews 14 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 23, 2011

Have just returned from a wonderful holiday in Banff staying at the Caribou Lodge & Spa. I would recommend this hotel to anyone for the first class service and facilities including the Keg restaurant. The steaks here are without doubt the best I've ever eaten! Nothing was too much trouble for the staff in all areas. It was a little... More 

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Cardiff, United Kingdom
1 review
5 of 5 stars Reviewed March 21, 2011

This was my first time skiing in Canada and although the flight from UK took 8.5 hours with a 2 hour bus transfer the whole experience was fantastic. All three ski resorts in Banff were in a league of there own, beating Europe hands down for snow conditions and staff welcoming, if you can’t ski in Canada you'll never will.... More 

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Edmonton, Canada
1 review
4 of 5 stars Reviewed March 19, 2011

The staff was very welcoming and the hotel was in a perfect location. We stayed in one of the newly renovated rooms which was very nice as well. The bed was comfortable and had great pillows and the shower was great too! The food at The Keg was amazing. We were really hungry when we arrived and our food was... More 

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