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Banff Caribou Lodge & Spa

521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
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1 room 1 guest
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Banff Caribou Lodge & Spa
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1,446 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Banff Caribou Lodge & Spa
See the most recent reviews
Campbell River, British Columbia
Level Contributor
80 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed July 5, 2012 via mobile

Used tripadvisor to pick a room for 1 night stay. Bang on reviews. Cheaper than other places and a lot nicer too. Ice machine is busted on the 3rd floor though. We payed a few bucks more and got the superior room. Nice to have the balcony, and the flower box was nice out there too, felt special cause it... More 

Was this review helpful? Yes 1
Wexford Ireland
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed July 3, 2012

Stayed here as part of a wonderful trip in Canada. You're first glimpse of the lodge is what you would really expect from a Canadian Lodge - ceiling beams and log fires. The staff were especially helpful and friendly - thanks for all the tips Ciaran (at reception) and Sinead (in the restaurant - Went to the hot springs and... More 

Was this review helpful? Yes 1
Management response:

We're happy to hear the 'snow in June' was a welcome and entertaining element during your stay with us! I will share your comments with Ciaran and Sinead and hope you have a chance to visit us again soon. More 

Suffolk, United Kingdom
Level Contributor
87 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed June 27, 2012

We stayed here a few days ago and had an wonderful stay. The rooms were spotless, comfortable and quiet. The staff were especially helpful, pointing us in the direction of the free shuttle bus into town and general enquiries we had. There is a lovely fire in the reception with complimentary tea and coffee in the morning. A point of... More 

Was this review helpful? Yes 1
Wishaw, United Kingdom
Level Contributor
81 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed June 25, 2012

We had stayed here before and this time asked for a king bed room rather than the twin double we had before. We did get a king size bed but the room was dark and not pleasant. We appeared to be in the eaves of the hotel and the sloping ceiling meant we had to duck when we walked around... More 

Was this review helpful? Yes 3
Management response:

Thank you for sharing your comments. I apologize for letting you down during your stay and wish we could have done more to ensure your enjoyment. I have reviewed your comments with my staff to ensure we remain committed to exceeding each guests' expectations. In the future, I recommend booking a Superior King Room, which guarantee exterior views and avoid... More 

Cambridge, United Kingdom
Level Contributor
112 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed June 25, 2012

Arrived in the pouring rain and felt a little miserable for the first day of our vacation. Lovely log fire in the centre of the lobby and first class welcome by the staff who dealt with us quickly and made us feel really welcome. Room was very good with two large beds although not a great view out of the... More 

Was this review helpful? Yes 2
Manchester, United Kingdom
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 24, 2012

Had a lovely 2 night stay here and the staff were very friendly and nothing was too much trouble. Will return soon.

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cardiff
Level Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
4 of 5 stars Reviewed June 22, 2012

We had booked a queen standard room, but arriving on the first night, we found the room dated and not particularly 4star standard. We enquirer at reception for an upgrade and booked a suite from the day after we arrived. These suites are situated on the top floor. They have a separate lounge and mezzanine bedroom with ensuite, the bonus... More 

Was this review helpful? Yes 4
Management response:

Thank you for your review - we're glad to hear our suites were to your liking! Future readers should know that we have renovated all guest rooms/hallways since this review was written. The suites are better than ever, each containing a jacuzzi tub and gas fireplace. We hope you have a chance to try our new suites sometime in the... More 

London
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed June 21, 2012

We stayed for five nights, the room was very clean and comfortable overlooking the main road, the room was OK sized but the window was very small, pity with the fantastic views all around. My wife made use of the Spa facilities which got a glowing review, we also made use of the parking garage, laundry (coin-operated). Staff were very... More 

Was this review helpful? Yes 1
Brisbane, Australia
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed June 21, 2012

We recently spent five nights at the Banff Caribou, in a room with a nice view of Banff Avenue. It is an attractive-looking hotel & very clean & comfortable. It has a guest laundry with coin-operated machines, which I found very handy (& there's a TV to watch while you wait). We made use of The Keg restaurant a few... More 

Was this review helpful? Yes 2
Houston, Texas
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 20, 2012

We stayed here for a night as a part of a 6 night tour of the area. We moved around a bit to get a feel for the area. We thought the hotel was very nice and clean and was a great value. The room is a little small but it was very clean and bathroom was remodeled and very... More 

Was this review helpful? Yes 1
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