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Banff Caribou Lodge & Spa

521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
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1 room 1 guest
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Banff Caribou Lodge & Spa
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1,438 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Banff Caribou Lodge & Spa
See the most recent reviews
Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 18, 2012

Just came back from Banff and stayed at the Caribou Lodge on the front and back end of our vacation in the mountains for a total of three days. Being a brand loyal person and one that likes to stay at hotels that we are accustomed to and comfortable with I have stayed at the hotel and the Banff Lodging... More 

Was this review helpful? Yes 2
311hotelgm, General Manager at Banff Caribou Lodge & Spa, responded to this review

Thanks for the review. We're happy Tim recognized you as a repeat guest and welcomed you back - I'll be sure to pass on your appreciation! In the future, be sure to pick up a complimentary bus pass for the Banff Transit System (ROAM) from our front desk - these are available to all guests year round. Hope to see... More 

Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 15, 2012

We stayed one night at the Banff Caribou Lodge and it was great! The room was very clean and everything looked very new. It was a bit over the top with the caribou theme but that's just my personal taste. Otherwise it was very nicely decorated. We had dinner at The Keg located right in the restaurant which was very... More 

Was this review helpful? Yes 1
Cork, Ireland
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed July 15, 2012

We stayed here on coach tour trip doing Canada Coast to Coast - must say this hotel was lovely everything you could ask for in your hotel room and staff in hotel and Keg restaurant very nice, pleasant and helpful. A lovely hotel in an absolutely fabulous location. Would love to go back in the winter season. Hotel supplied free... More 

Was this review helpful? Yes 1
Morpeth, United Kingdom
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed July 15, 2012

We stayed at this hotel twice during a two week holiday in Canada at the end of May 2012 . The hotel is situated on Banff Avenue about a 10 - 15 minute walk into the centre of Banff. We requested a room on the top floor facing the back of the hotel and it was very quiet. The room... More 

Was this review helpful? Yes 1
311hotelgm, General Manager at Banff Caribou Lodge & Spa, responded to this review

Thank you for sharing your comments. I'm sorry to say that we had Fresh Milk for you at our front desk - provided to all of our visitors who wish to enjoy a proper cup of tea! We'll do a better job of informing our guests of this important amenity. We're happy you enjoyed your visit to the Red Earth... More 

Ottawa, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 13, 2012

Stayed here August 2010 (I can't select this on Trip Advisor). We got two rooms for a bachelorette party and when we arrived we were provided two very nice, newly renovated (I think?) rooms. Both rooms were a decent size, had queen beds, good size bathroom and very comfortable beds. We ate at the Keg (in the hotel) the first... More 

Was this review helpful? Yes 2
Huntington Beach
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 11, 2012

In the only two days we stayed at the Caribou the staff went out of their way for us 5 different times. The food at the Keg was wonderful. The rooms clean and comfortable. But the staff was superlative

Was this review helpful? Yes 1
wales
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 9, 2012

We stayed here in July 12 and it made a great start to our holiday. The staff were more than helpful and happy to spend time discussing what you wanted out of your time in Banff. It was about a 15min walk into town on the flat but if you needed there was a free bus pass from the hotel.... More 

Was this review helpful? Yes 1
Management response:

Thank you for your review. Our front desk team is encouraged to experience all that Banff has to offer and I'm glad you to hear they helped you enjoy your time here. I've passed your comments on to them and hope you enjoyed the remainder of your Rocky Mountain experience! More 

Stoke on Trent
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 9, 2012

Nice hotel, rooms are good. The one we were in had a balcony onto the street at the rear. Underground free parking, and a gentle stroll into town. Good base for Banff if you don't mind the walk.

Was this review helpful? Yes 1
Tupelo ms
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 7, 2012

We recently stayed here for three nights and was very pleased. The room was well laid out, reasonably spacious, and clean. I was not pleased that noise carried into the room from the hall...woke me of the nights. Lobby was inviting..with a big fireplace with complentary coffee to start the day. Parking was convenient under the hotel. Very convenient to... More 

Was this review helpful? Yes 1
yorkshire uk
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 6, 2012

This hotel was chosen as part of a tour, the hotel throughout was very welcoming. The staff had their home countries on their name badges and we were greeted by a young man from the uk who explained everything about Banff. The rooms were spacious and had a splendid 2 night stay. The buffet at breakfast was superb. The place... More 

Was this review helpful? Yes 2
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