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Banff Caribou Lodge & Spa

521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
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1 room 1 guest
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Banff Caribou Lodge & Spa
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1,442 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Banff Caribou Lodge & Spa
See the most recent reviews
Edmonton, Canada
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed 2 nights in warm weather. We found the lack of AC was ok and we weren't uncomfortable. We had a room on the first floor (about 3 steps down from the lobby) and it was nice a cool at night. You won't find many hotels that have AC in Banff anyway. The room was cozy and clean, a... More 

Was this review helpful? Yes
CaribouFOM, Front Office Manager at Banff Caribou Lodge & Spa, responded to this review

Thank you for taking the time to share your experience with us and we hope we can welcome you back in the near future. All the best, More 

Cuenca, Ecuador
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We spent 2 nights in this hotel and I had booked via Internet and reviews. We were there during peak tourist season, middle of August. It is located right on the main Banff Avenue that runs through town. So the location is nice but there is a price to pay...traffic noise 24 hours a day. I learned after checking in,... More 

Was this review helpful? Yes
CaribouFOM, Front Office Manager at Banff Caribou Lodge & Spa, responded to this review

Thank you for your detailed review and please allow me to apologize for letting you down. We have noted your comments regarding the cleanliness of the room and the information has been passed on to our Management team. Please do not hesitate to contact me directly at Mgoulet@bestofbanff.com should you wish to discuss your issues further. Regards, More 

Danville, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I picked this hotel based on price and was pleased to discover it was nice as well. It's about a 10 minute walk to downtown Banff which is great for shopping an eating. The staff was friendly, the rooms are a bit older but clean and well maintained. Only downside is that there is no air conditioning in the hotel... More 

Was this review helpful? Yes 1
CaribouFOM, Front Office Manager at Banff Caribou Lodge & Spa, responded to this review

Hello there, Thank you for reviewing our Lodge and we are happy to hear you enjoyed your time with us! We look forward to welcoming you back! Best regards, More 

North Salem, New York
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is a lovely place to stay. Very clean,friendly and close to town. Nice accommodations. Truly gives you the feel of this beautiful area. Would recommend this lodge. Convient location. Quiet and relaxing.

Was this review helpful? Yes 1
CaribouFOM, Front Office Manager at Banff Caribou Lodge & Spa, responded to this review

Dear Patricia C, Thank you for your kind words and we sure hope to see you again soon! Best regards. More 

King's Lynn, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We arrived to find a suite which was better than expected on two floors. The only negative being no balcony and lighting was dim. Amazingly we had 2 bathrooms and a hot tub. Parking was free and convenient. We recieved free bus travel card for Banff which made visiting Sulphur Mountain, the many shops and restaurants and the upper springs... More 

Was this review helpful? Yes 2
CaribouFOM, Front Office Manager at Banff Caribou Lodge & Spa, responded to this review

Thank you very much for your detailed review. We are very pleased to hear you had a great time with us and do not hesitate to contact the hotel directly next time you are planning a trip in the area. Best regards. More 

Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice little hotel. Good staff and I guess for Banff it wasn't too expensive. Drive a small car to park as the parkade underground is ridiculous. The room felt a little small but we only slept in it so that didn't matter to us. Wouldn't stay long but it worked for a night.

Was this review helpful? Yes
CaribouFOM, Front Office Manager at Banff Caribou Lodge & Spa, responded to this review

Hello there, Thank you for reviewing our Lodge and we are pleased to hear you enjoyed your time with us. Please make sure to visit our website on your next visit as we have larger rooms that might suit you better. Warm Regards, More 

Regina, Canada
Level Contributor
50 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 stars Reviewed 3 weeks ago

we only stayed here one night but were quite happy with the location to downtown, restaurants (Keg in Hotel), playground area, sleep quality, and the hot pool area was great! If there was any complaint it would be that we did not get a room with a view.

Was this review helpful? Yes 1
CaribouFOM, Front Office Manager at Banff Caribou Lodge & Spa, responded to this review

Dear ReginaRick, Thank you for your positive review, we are glad you enjoyed your stay! Make sure to contact the hotel directly on your next visit to request a room with balcony as the views are quite impressive! All the best, More 

Georgetown, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed two nights at the Banff Caribou Lodge & Spa after a two day Rocky Mountaineer train ride from Vancouver, BC. The first night was booked and paid for by Rocky Mountaineer as part of the package. We paid for the second night. We were given room 119 and opted to stay in that room for the second night... More 

Was this review helpful? Yes 3
CaribouFOM, Front Office Manager at Banff Caribou Lodge & Spa, responded to this review

Dear Babs039, Thank you for reviewing our Lodge and we appreciate the opportunity the respond. I would like to personally apologize for not providing you with the stay you deserved. I have forwarded your concerns to our Management team and I invite you to contact me directly at Mgoulet@bestofbanff.com. should you wish to discuss the matter further. Sincerely, More 

Calgary, Canada
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A bit far up on Main Street but this is a good thing, still close enough to walk everywhere but far enough that it isn't loud. I love this hotel, beautiful with character a very country fees, average price, great service, can't go wrong!! Beautiful on the inside and out

Was this review helpful? Yes 2
CaribouFOM, Front Office Manager at Banff Caribou Lodge & Spa, responded to this review

Thank you for your positive review Samantha B and we hope to see you again soon! All the best, More 

Århus, Denmark
Level Contributor
43 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed 2 nights at the hotel and we were very satisfied. The hotel is a real mountain hotel. The restaurant The Keg serves very good steaks but it is a little expensive. We had breakfast twice (the buffet) which costs 16 CAD. The breakfast buffet is very delicious with lots of choices. There is a small but nice spa/pool.... More 

Was this review helpful? Yes 2
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