We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 33 Banff hotels

Banff Caribou Lodge & Spa

3.0 of 5 Hotel   |   521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
Hotel amenities
Save Saved
You added Banff Caribou Lodge & Spa to your Saves list
Banff Caribou Lodge & Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Ranked #8 of 33 hotels in Banff
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 weeks ago
Neil S Mammoth Lakes, California
  • Overview
  • Reviews (1,190)
  • Photos (261)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (204)
  • Location
  • More
Write a Review

1,190 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (204)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
There are newer reviews for Banff Caribou Lodge & Spa
See the most recent reviews
Maidstone, United Kingdom
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We were given a good size room with a very uncomfortable bed. Some towels were torn and had to be changed. The hotel is 20 minute walk to town but there is a bus and hotel provides free 3 day passes. Hotel does provide all the usual amenities but for us was a disappointment.

Was this review helpful? Yes 1
Albuquerque, New Mexico
1 review
1 of 5 stars Reviewed 3 weeks ago

Our trip with the Rocky Mountaineer was for the most part wonderful. The exception was the Banff Caribou Lodge & Spa. We stayed for two nights. They seemed to be cutting corners in every way. There was no air conditioning or fan. We were given one washcloth for two people for two days. They gave us one small sliver of... More

Was this review helpful? Yes
Oklahoma City, Oklahoma
Top Contributor
97 reviews 97 reviews
28 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel is one of many along hotel row on Banff Avenue in Banff, quite a walk away from the downtown shopping and dining area. After staying there, I can see that it is obviously keyed toward serving the masses arriving in tour buses and traveling on the next day. I suspect it performs that function well. But it does... More

Was this review helpful? Yes
Mammoth Lakes, California
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A nice place. Nothing incredible but nice. Rooms were clean. A bit small and dark, but not bad. Breakfast buffet was fair. Lunch and dinner menu were much better. In my few, Lodging in Banff is overpriced. However you pay for the location. In comparison to the other properties in the area, this one is okay. I can't highly recommend... More

Was this review helpful? Yes 2
Melbourne, Australia
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is quite a walk out of town - about 20 mins Our room was quite dark - the room was long & narrow but only a small window - but who stays indoors when on holidays? We ate at The Keg in the lobby - expensive & ok !! The rooms had no AC but plenty of fans... More

Was this review helpful? Yes
Top Contributor
79 reviews 79 reviews
26 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here only for one night but we would have been happy to stay longer.The staff were very nice and friendly and were prepared to do what was necessary for their customers. The bedroom was spacious and well fitted out, spotlessly clean and everything in it's place. We went for a steam when we arrived and then had a... More

Was this review helpful? Yes
Adelaide, Australia
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Hotel it self was very nice, good facilities like Spa and sauna, Great restaurant "The Keg" in the lobby fully recover end the sirloin steak and crayfish tail , yum, few issues though our room had the roof line coming in across the room lowering the ceiling height in Centre of the room and making it hard to get around... More

Was this review helpful? Yes
Orlando, Florida
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The staff here was absolutely wonderful at the front desk as well as in the restaurant. I had an upgraded king room, but it was fairly small, although clean, for the most part. I was going to send this part of the review to the hotel privately but there was no way to email them directly, so I have to... More

Was this review helpful? Yes
Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Banff Caribou lodge worked well for what I needed. A hotel that I could walk to town or access public transportation. The room was a little small, but well appointed. Not the best view as I looked over the loading dock and had to have my window open as most Banff hotels, no A/C so a little noisy. I was... More

Was this review helpful? Yes
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

We arrived on a long weekend evening in Banff without a reservation, so we were happy to get a room anywhere. This hotel was very expensive but we had a wonderful stay. The beds were glorious, our big bathroom was clean and our balcony was a great bonus. This is a minir complaint, but we could tell the room had... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Banff Caribou Lodge & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Banff Caribou Lodge & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Banff Caribou Lodge & Spa

Address: 521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Banff Caribou Lodge & Spa 3*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Orbitz, Booking.com, Priceline, Tingo, Otel, Cheap Tickets, BookingOdigeoWL, getaroom.com and Venere so you can book your Banff Caribou Lodge & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Banff Caribou Lodge And Spa
Banff Caribou Hotel Banff
Caribou Banff
Caribou Lodge Banff

261 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (246)
Hotel & grounds (51)
Room/suite (46)
View from room (13)
Business center/function rooms (1)
Videos (1)
Dining (12)
Pool/beach area (13)
Bathroom (25)
Family/play areas (1)
Other (83)

Management photos: Courtesy of the property manager

All management photos (16)
Hotel & grounds (7)
Business center/function rooms (2)
Room/suite (4)
Dining (1)
Bathroom (1)
Pool/beach area (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Banff with
any amenities


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style
#4 Spa Hotel in Banff #6 Romantic Hotel in Banff #7 Business Hotel in Banff #11 Family Hotel in Banff
Hotel Class
Official Description (provided by the hotel)
The Banff Caribou Lodge is centrally located on Banff Avenue, Banff's main street. It offers the Keg Restaurant, Red Earth Spa (a full service spa), free underground parking, free wifi, fitness room, hot pool and steam room. This lodge type accommodation has a large and inviting lobby to greet you to Banff. Enjoy your stay. ... more   less 
Number of rooms

Questions & Answers

Questions? Get answers from Banff Caribou Lodge & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer