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Banff Caribou Lodge & Spa

#9 of 31 Hotels in Banff
Certificate of Excellence
521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
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Banff Caribou Lodge & Spa
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Banff Caribou Lodge & Spa
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1,308 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Banff Caribou Lodge & Spa
See the most recent reviews
Ivybridge Rambler
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 29, 2009

We spent 4 of our 13 nights holiday in this excellent hotel. Obviously, its magnificent location is an immediate advantage, but what makes it an outstanding experience is the utter friendliness and dedication of the staff. No request was too trivial or irritating. As a direct result of their care, we were able to book one of the very last... More 

Was this review helpful? Yes 1
edmonton
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 28, 2009

We stayed at this hotel for one night. They upgraded us to a superior room, as they had a big mix up, etc, etc. The room was very, very tiny, the balcony (which we were supposed to have a mountain view), was the size of a closet, you could hardly fit 2 people comfortably on the balcony standing, could not... More 

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Birmingham
Top Contributor
64 reviews 64 reviews
25 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed September 27, 2009

After a terrible experience in Lake Louise the Caribou restored our faith in hotels. Check in was smooth, the rooms large and clean, and the hot tub and steam room lovely! It was a really warm (in bothe senses of the word) hotel - all the staff were professional yet friendly. The whole attitude was good - even the tone... More 

Was this review helpful? Yes 2
Derbys, England
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2009

What a wonderful place Banff is. The Caribou Lodge was a fantastic place to stay, staff were both friendly and welcoming. Restaurant was excellent value and food was beautifully presented and most enjoyable. We could not find fault with the staff, the hotel, or with Banff. We will certainly be returning here and are missing Candian hospitality already. Thank you... More 

Was this review helpful? Yes 1
Scotland
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 23, 2009

We really enjoyed our stay at the Caribou Lodge. The staff were very friendly and the breakfast delicious! It is (only slightly) further away from Banff Avenue than other hotels but can still be reached easily on foot.

Was this review helpful? Yes 1
UK
Contributor
18 reviews 18 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 22, 2009

We stayed at the Caribou Lodge after spending time in Calgary for the Stampede and had a great experience. The hotel is in a good location and about a 10 minute walk from the centre of Banff and the hotel offers a free "roam pass" to all residents for the buses into Banff and Suplhur Mountain which is a lovely... More 

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Bournemouth
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 21, 2009

My partner and I stayed at this hotel 11 and 12th September, as the first stop in our holiday in West Coast & the Rockies Canada. Checking in was brilliant - Lachlan was very helpful. The room was comfortable, and both the reception and restaurant staff were friendly and ever so helpful. Full mark to George on reception for sorting... More 

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Olds
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 21, 2009

good package deal Banff for Beginners, okay hotel - pretty regular. we had been spoiled by spending the night before at Hidden Ridge condo resort with separate bedroom, fireplace etc. so this paled in comparison and cost was similar. Kids would have enjoyed having a swimming pool.

Was this review helpful? Yes 1
UK
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed September 10, 2009

This is a great hotel; the rooms are comfortable and it is located a convenient 10 minute flat walk from the town centre - there is also a bus stop outside, and you are given a free bus pass. The staff are all very kind and friendly, and the breakfast is fantastic. We ate in the restaurant one evening and... More 

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Kimberley
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 6, 2009

I have stayed at the Banff Caribou Lodge a few times now and I have never been disappointed. The staff are always friendly and helpful, and the rooms are very nice; clean, quiet and with a great LCD TV. And the beds...they are the most comfortable beds ever! The restaurant (Keg) is very good as well. Love those garlic mashed... More 

Was this review helpful? Yes 1
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