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All 33 Banff hotels

Banff Caribou Lodge & Spa

3.0 of 5 Hotel   |   521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
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Banff Caribou Lodge & Spa
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Ranked #7 of 33 hotels in Banff
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
CTCamQOTU Fontana, California
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1,150 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
11 reviews 11 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed at this hotel and did not realize there was no AC. We were originally placed in the basement floor which we requested to be be moved. Front desk kindly obliged but the room we moved to was not any better. It was really really hot. The manager did try to make things right for us and we left... More

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Fontana, California
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Summer visit. sufficient parking. clean open lobby with welcoming staff. Room was clean, quiet and good size (King Suite). Some rooms come with a balcony, wish I'd known that ahead of time so that I could have requested one. We had a king size bed that was not very comfortable, unfortunately I could not put my finger on why. It... More

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Independence, Kentucky
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed at the Banff Caribou Lodge for our honeymoon. We paid for the upgraded Mountain View Suite, and we just don't feel like we got our money's worth. When we first checked into the hotel, one of the staircases smelled awful (we avoided that staircase from then on), there was a towel under the fitted sheet... More

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CaribouFOM, Front Office Manager at Banff Caribou Lodge & Spa, responded to this review

Thank you for your detailed review. We have noted and addressed the issues mentioned and have also contacted you in private. More

Montreal, Canada
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

I recently spent 2 nights at this lodge and was disappointed. Unfortunately, Banff was hotter than usual and the rooms in this hotel are not air conditioned. We were given 2 fans and left the window opened as well. The room in the evening did not cool down sufficient for us to sleep comfortably. The amenities were very basic but... More

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Belfast, United Kingdom
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

Lovely hotel and very friendly staff. Its quite central and they even give you a free bus pass for getting around and booklet of vouchers. .. highly recommended. . There is a swimming pool and Spa facilities if you have had a long day and just want to unwind as well as a lovely restaurant - The keg..

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Senior Contributor
22 reviews 22 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I was worried about this hotel, but in the end was proven wrong. The staff are friendly and helpful. Particular mention should be made to the barman in the Keg originating from Ipswich, who went out of his way to assist us and showed great kindness to my wife who was ill when we went in for a meal. The... More

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CaribouFOM, Front Office Manager at Banff Caribou Lodge & Spa, responded to this review

Thank you for taking the time to share your experience with us on TripAdvisor. We hope everyone is in good health, and hope we can welcome you back in the near future. More

London, United Kingdom
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We also had a dark room on the inside of the property, but it was clean and comfortable with an excellent bathroom. The Keg restaurant which is attached to the hotel does excellent steaks in the evening and a good pint of draft IPA. I found the full buffet breakfast rather disappointing but the continental had a very good selection.... More

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14 reviews 14 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 1 week ago

It's 10pm. I am in my hotel room. It's 29degreesC. Sleep will be impossible.There is no air conditioning. I'm dripping with sweat. No, I don't mean it's broken. In a class, expensive hotel with 1st floor spa and pool, with all sorts of luxury services (paid for of course), they are too money grubbing to bother to fit air conditioning.... More

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Newcastle upon Tyne
Senior Contributor
40 reviews 40 reviews
35 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

The room was clean and comfortable. Not much natural light, though overlooking a small court-yard/garden area. The restaurant/bar area is good and kept busy. You need to book a table to have an evening meal. Service was excellent. Breakfasts are ok, but there are other equally good and more reasonably priced options down the street. The location is fine. Twenty... More

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Petersfield, United Kingdom
Top Contributor
142 reviews 142 reviews
29 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for two nights for our visit to Banff. The only downside was the room we had was a bit on the dark side. The window let no light in whatsoever being at the side of the building and the décor was brown and olive green. Other than that it was nice and comfortable and clean.

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Additional Information about Banff Caribou Lodge & Spa

Address: 521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Banff Caribou Lodge & Spa 3*
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Also Known As:
Banff Caribou Lodge And Spa
Banff Caribou Hotel Banff
Caribou Banff
Caribou Lodge Banff

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style
#4 Spa Hotel in Banff #5 Romantic Hotel in Banff #7 Business Hotel in Banff #7 Family Hotel in Banff
Hotel Class
Official Description (provided by the hotel)
The Banff Caribou Lodge is centrally located on Banff Avenue, Banff's main street. It offers the Keg Restaurant, Red Earth Spa (a full service spa), free underground parking, free wifi, fitness room, hot pool and steam room. This lodge type accommodation has a large and inviting lobby to greet you to Banff. Enjoy your stay. ... more   less 
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