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Banff Caribou Lodge & Spa

#9 of 31 Hotels in Banff
Certificate of Excellence
3.0 of 5
521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
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Banff Caribou Lodge & Spa
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Banff Caribou Lodge & Spa
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1,305 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edmonton, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Caribou Lodge fifteen years ago for our honeymoon, we loved it then and we loved it now! The beautiful scene when you enter the lobby, the Keg there for any time of day. We had breakfast there, amazing food. The accommodation was awesome. The beds were comfortable (and I'm fussy with my bed). The huge hot... More 

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alberta
Top Contributor
138 reviews 138 reviews
33 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel has a great cozy lobby. Front desk staff are fantastic. Nice large hot pool. Room was comfortable and clean . Only complaint is that our room was facing main street and the traffic noise can wake you or people walking by. Also room seemed too hot and temperature control is controlled and limited so couldn't get it cooler. Window... More 

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Calgary, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Love to stay here when in Banff. Cozy & Warm Inviting Lobby. Comfortable, Clean Rooms. Great Comfortable Beds & Pillows. Nice fireplace smell throughout the hotel. Free underground parking & passes for the Roam Banff Buses, so you don't have to drive if you don't want to. Close to downtown Banff. Keg Restaurant in the Hotel.

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London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Stayed here in March and had a great stay all round - cannot fault the hotel, service, staff or the rooms. Everything was spot on. We were in Banff to snowboard and it's great being at the top of the avenue as you always get on the first bus and then dropped off first on the way back. Very easy!... More 

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Calgary
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We go annually on our anniversary and it was excellent as usual. Checking was quick and easy as usual. There was a bit of a hiccup with the online bill and booking confirmation but I called and they explained there was an issue with how the information is presented with a package deal. Front Desk was friendly and I love... More 

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Calgary, Canada
Top Contributor
86 reviews 86 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my wife and I's second stay in this hotel, and it was very pleasant indeed. We stayed 2 nights on a Living Social/Groupon/TravelZoo deal, I can't remember which one it was and we had a room at the back of the hotel so it was very quiet. The beds were very comfortable and the blackout curtains worked excellently,... More 

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Lethbridge, Canada
Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good location, not far from downtown but away from the crowds. Very pleasant, international staff who all seemed to enjoy being there. Beautiful facility. The bedroom was quite cramped but totally adequate for our needs as we were enjoying the outdoors all day. Everything for both check-in and check-out was well organized and went very smoothly. We would definitely go... More 

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Dorchester, United Kingdom
Top Contributor
175 reviews 175 reviews
27 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This mountain style lodge was such a surprise. You are greeted by an impressive fireplace in the lobby where you can sit and relax, and take coffee. There is an underground car park which is free with lifts up to all floors. We did not have the biggest room but it did have a king size bed which was so... More 

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Calgary, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

I took my girlfriend here for her a relaxing birthday present and we were not disappointed. The checkin was extremely simple and the front desk person was very helpful, cheerful and provided some excellent information on things to do during our stay. What really got us was, after mentioning during check-in that it was my girlfriends birthday, by the time... More 

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CaribouFOM, Front Office Manager at Banff Caribou Lodge & Spa, responded to this review

Thank you for your positive review. We are glad you and your girlfriend had a great time and we hope to see you again soon. Happy belated birthday to your girlfriend! More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When visiting Banff you expect a quaint lodge and this is exactly what you get! It's not too big so it isn't noisy but then it's not too small. I stay here for 2 nights in October and found the staff amazing and friendly. The room itself was extremely comfortable and large enough beds and showers. They were clean and... More 

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