It's a nice hotel about 15 min walk from the busiest part of downtown Banff. Room decoration is simple, but rooms are comfortable. Service is efficient but not exactly welcoming: you're just another tourist for them. At least that was my impression during my check-in. Computers with internet access are available but you have to pay (you pay directly in... more

We travelled to Canada in April 09 to get married in a Heli-Wedding just outside Canmore. Having stayed at the Caribou Lodge on a few occassions before I really couldn't think of a better, more relaxed hotel to stay at in the area. In fact it was Jim, the Front of House Manager, that originally gave me the idea of... more

The Caribou Lodge is grouped with the other main tourist hotels about a 10 min walk from central Banff, or use the complimentary pass provided by the hotel on the frequent bus service. If you have a car, there is complimentary parking in the underground garage, and free parking all over the town. The lobby at the Caribou is huge,... more

We had travelled to Canada to meet up with out daughter who lives there and had mixed results with other hotels in Jasper and Lake Louise - my daughters reaction when entering the Hotel was - well this is more like it! And it only got better, very pleasant young man offered to upgrade our room for 25$ a night,... more

It is located in the main street of Banff but in a quiet position. The hotel is very comfortable, especially the room and the wide bathroom. The breakfast is very good; with a wide choose of fresh salads, fruits as well as warm dishes. The staff is very kind, giving also suggestions how to spend time in Banff. To notice... more

The Caribou lodge is a great hotel in almost all ways. We stayed in a very nice twin room with two very comfortable queen size beds, but be warned there is not a great deal of storage space especially if skiing with a family. Only two drawers and a small area with hangers ! Dont let that put you off... more

The Caribou Lodge and Spa hotel in Banff is an excellent welcoming hotel of which I found no problems with. The rooms have a pine effect. With large multi channel TV, The beds have are very comfortable. Free use of the spa is available. Free heated under ground parkade. The restaurant is part of the Keg group with an excellent... more

Stayed 3 nights and really enjoyed the Banff area. Lots to do and the hotel is close to it all. I got this room through priceline and got a great deal. Good atmosphere. Felt very homey. Staff was helpful. No real complaints. Rooms were on the small side, but we spent little time there since there was so much to... more

We have just returned from a family Easter ski holiday and stayed at the Caribou Lodge and Spa in Banff. Unfortunately one member of our group broke their leg after a few hours skiing and once out of hospital were extremely well looked after by the staff at this hotel. The customer service was the best experienced at any hotel... more