Stayed here for 10 days and had a wonderful time ; the staff are very friendly and helpful. The hot pool is fantastic after a day on the ski slopes. The KEG restaurant provides great food at sensible prices. The hotel however needs to control late night noise at the weekends. More

We go to Banff for skiing about 6-8 weekends a year so have stayed in most hotels. The Caribou is my favorite because the rooms are immaculate, generously sized, beautifully decorated in earth tones with scenic pictures (not tacky pictures) and wrought iron beds and accents. The beds are super comfy with high quality sheets and duvets. This is the... More

Lovely hotel, very friendly helpful staff - genuinely couldn't do enough for guests. Attention to detail good. Pleasantly surprised how nice it was. Beds very comfy, spa good. Keg in foyer v convenient. Great breakfast. Would definitely stay there again. After a long day ski ing felt like coming home.... More

Really liked this place, it’s not in the centre of Banff so it’s a drive to get into town (or get the free bus) but it’s a very pleasant place to stay. Rooms are clean, well appointed and spacious and the hotel as a really pleasant ambience to it that seemed to be missing from other properties in the area.... More

I stayed with my family for 3 nights between Christmas and new years. The Hotel has been recently renovated, the bathrooms looked really nice and clean, they still need to change the carpets on the hallways that looked really old. The hotel is conveniently located within a walking distance form the town center, we walked to the stores, there is... More

We stayed one night between Christmas 2011 & New Year and wished it could have been longer. The staff were very friendly & helpful & the room very comfortable. It easily accommodated our party of 4. The location, while on the edge of town, was only a 10 minute walk into the town centre. We would return and recommend this... More

My boyfriend and I stayed here for 2 nights in January 2012. We booked through a third party and the room was excellent for how little we paid...it is Banff after all. The lobby is beautiful with a wood burning fireplace that permeates the entire hotel. Having the Keg Steakhouse attached to the hotel is an added bonus, and they... More

My husband who is in a wheelchair and I stayed in room 304. We had read through hotel discriptions prior to booking at a hotel as we needed a room that was wheelchair accessible. The description at this hotel sounded perfected. The room was too small for my husband to move about on his own, that is after we struggled... More

An update from last review, I returned to this hotel for Christmas and new year with my wife and we were lucky to get upgraded to a loft suite, room 419 . The room is superb , more than enough room for two people and with two bathrooms, the room has every thing you need for a great stay. If... More