My husband and I made a last minute reservation for an overnight stay in early May '13 at the Banff Caribou Lodge. Check in was easy, the two young men at the front desk were very friendly and willing to answer our questions at length. The lobby was beautifully decorated and very welcoming. Parking was great in the underground parking... More

Enjoyed our weekend stay. Room was small but beds comfortable. Really liked the Rocky Mountain Soap Company lotion that was provided. It was not as close to the downtown as we had hoped but the weather was wonderful and the walk to the downtown area was great exercise. The Explore Rockies Tour Buses pick up right at their front door.... More

The fireplace in the lobby is really nice. On a cold winter's day, it provides for a pleasant ambience. On a warm summer's day, it gives you the feel that you are in the Canadian Rockies and looks the part of a cosy lodge. Front end staff at all of Banff Caribou Properties (Best of Banff) are all great. I... More

Stayed at the Caribou for a fortnights skiing. The ski bus stops outside, so saves having to walk to another hotel to get the bus. Its some way from downtown Banff, so its a bit of a walk, or you can get a bus, not from outside the hotel, but only 30 seconds from the hotel. The plus side is... More

We stayed at this hotel on the basis of the good Tripadvisor rating. I'm struggling to understand how they got that rating. Perhaps people stayed during the winter when the superb heating system makes them cozy in the small rooms. Perhaps they don't mind paying a 4-star price for 2-star accommodations. Whatever the reason, I spent a very warm, sweaty,... More

Everything about this vacation was excellent. The entire environment had a very positive feel about it, beginning with the friendly approachable staff. I was very pleased to be in a fresh, clean, updated room. The decor was pleasing and fun, and bathroom was fabulous. There was plenty of space to store our things and we loved having the mini fridge... More

If you like dark rooms with no natural light, no A/C and your room smelling like campfire smoke than this is the place for you. If you prefer a comfortable bed, sunshine, clean room and a newer hotel than look elsewhere in Banff. The service at the Keg for lunch was so slow I ended up being late for our... More

Here as part of a tour hotel more than I expected room lively food fab and staff fab too hot tub good too Banff is beautiful too would I come back YES I'm lovin it people relaxed and friendly great steaks I the resteraunt

Will most definitely return to this hotel. Lovely rooms, fully updated, clean, quiet. Staff most accommodating and helpful. Really nice hot tub area with loads of large towels. Very good value. We recommend without hesitation. Located within walking distance of shops, restaurants. Local bus stops right at hotel if you don't wish to walk or drive.