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All 33 Banff hotels

Banff Caribou Lodge & Spa

3.0 of 5 Hotel   |   521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
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Banff Caribou Lodge & Spa
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Ranked #7 of 33 hotels in Banff
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Geoff M
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1,158 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (196)
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English first
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The place was alright. The lobby shows great potential for what you might feel could be within. Even the room looks like it will be nice. But once you're in, you realize that all windows lead to the same inner court. This means that any music blasting from your neighbours will be echoed into your room. Close your window? Not... More

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Bochum, Germany
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Location 10min walk to city center. Good Restaurant The Keg. Friendly front desk and restaurant staff. Red Earth spa nice, but w/ 40°C too hot to use in summer (we came in July). We got a quite small room in 4th floor to main street "Banff Av" w/ free underground parking and Wifi. Decor was "all green" -- if one... More

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Franklin, Tennessee
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We love Trip Advisor and people's comments steered us toward this hotel. I read about some people not liking it because it was too hot because they don't have A/C. It is true that they do not have A/C and maybe we were lucky staying here during a cooler spell in the middle of summer but we have loved this... More

Was this review helpful? Yes 1
Revelstoke, Canada
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

Wow, almost $300 bucks a night, for a Super-duper small room, and no AC. We had to get two fans from guest services to cool off during the heat wave last week. Granted Banff dose not get that high of temperatures. A hotel for that price should invest in an AC system of some sort... So we hit up the... More

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Drayton Valley
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My 3 girlfriends and I stayed here June 2013. Right after all the flooding. The front desk gave us an amazing discount because they had had so many cancellations and appreciated the length we drove to come (6 hours instead if 3 due to the floods). We were on the bottom floor very close to the spa, which was perfect... More

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Scarsdale, New York
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Beautiful common areas, everywhere; upscale feel; great for couples, others too; much nicer and somewhat pricier than our usual 2.5-3 star hotel choices, but worth it It's so nice I immediately looked for a bellhop at the entrance (didn't see one, luckily, for us anyway), and so nice that if I were just checking it out, I'd normally do a... More

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Top Contributor
123 reviews 123 reviews
62 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The positives for this hotel are the free parking, pleasant reception area and excellent buffet breakfast in The Keg. Unfortunately, our room was small, dark and facing a courtyard. We only realised once we'd checked in to our room that there was no air conditioning and little ventilation and sleeping was a problem, due to the high temperatures. A fan... More

Was this review helpful? Yes 1
11 reviews 11 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed at this hotel and did not realize there was no AC. We were originally placed in the basement floor which we requested to be be moved. Front desk kindly obliged but the room we moved to was not any better. It was really really hot. The manager did try to make things right for us and we left... More

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Fontana, California
Senior Contributor
38 reviews 38 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Summer visit. sufficient parking. clean open lobby with welcoming staff. Room was clean, quiet and good size (King Suite). Some rooms come with a balcony, wish I'd known that ahead of time so that I could have requested one. We had a king size bed that was not very comfortable, unfortunately I could not put my finger on why. It... More

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Independence, Kentucky
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

My wife and I stayed at the Banff Caribou Lodge for our honeymoon. We paid for the upgraded Mountain View Suite, and we just don't feel like we got our money's worth. When we first checked into the hotel, one of the staircases smelled awful (we avoided that staircase from then on), there was a towel under the fitted sheet... More

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CaribouFOM, Front Office Manager at Banff Caribou Lodge & Spa, responded to this review

Thank you for your detailed review. We have noted and addressed the issues mentioned and have also contacted you in private. More

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Additional Information about Banff Caribou Lodge & Spa

Address: 521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Banff Caribou Lodge & Spa 3*
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Also Known As:
Banff Caribou Lodge And Spa
Banff Caribou Hotel Banff
Caribou Banff
Caribou Lodge Banff

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style
#4 Spa Hotel in Banff #5 Romantic Hotel in Banff #7 Family Hotel in Banff #7 Business Hotel in Banff
Hotel Class
Official Description (provided by the hotel)
The Banff Caribou Lodge is centrally located on Banff Avenue, Banff's main street. It offers the Keg Restaurant, Red Earth Spa (a full service spa), free underground parking, free wifi, fitness room, hot pool and steam room. This lodge type accommodation has a large and inviting lobby to greet you to Banff. Enjoy your stay. ... more   less 
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