We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Banff Caribou Lodge & Spa

3.0 of 5 521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
Banff Caribou Lodge & Spa
Professional photos View all
Browse nearby
Banff Caribou Lodge & Spa
Banff Caribou Lodge & Spa
Banff Caribou Lodge & Spa
Write a Review

1,270 reviews from our community

Traveler rating
    528
    517
    140
    63
    22
See reviews for
237
636
50
31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (220)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (1270)
  • Mar-May only
    (215)
  • Jun-Aug only
    (469)
  • Sep-Nov only
    (371)
  • Dec-Feb only
    (215)
All months
Calgary, Canada
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed here Dec 20-22 and couldn't have liked it more. We were originally supposed to stay at the Ptarmigan but got transferred here due to electrical upgrades at the Ptarmigan. The staff were more than organized and helpful when it came to the transferring of our reservation. Loved the smell of the hotel(probably from the wood... More 

Was this review helpful? Yes
Portsmouth, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

Friendly helpful comfortable and nothing was to much of an effort to them. If I had one issue the hotel is far to hot thermostats set at +23 degrees C and cannot be set below +20 degrees C. I prefer 18 to 19 degrees C. I guess each to their own

Was this review helpful? Yes
Calgary, Alberta, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Room was very cozy. Nice to have Keg right there for wonderful supper and breakfast. Staff were super helpful at arranging booking. The hot pool and spa were very clean and relaxing. Definitely would stay again. Underground parking is a BIG plus and I could even park me F-150 down there!

Was this review helpful? Yes
Calgary, Canada
Contributor
16 reviews 16 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent the weekend of Jan 16 and 17. Really had a pleasant stay. Booked a superior King room with a balcony. On arrival the first room assigned to us was a corner room with a weird shape, small and not what the website picture looked like. Called the front desk and they changed our room to one we liked. Points... More 

Was this review helpful? Yes
Rocky Mountain House
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Room was very cozy. Nice to have Keg right there for wonderful supper and breakfast. Staff were super helpful at arranging booking and making restaurant recommendations. Only suggestion was that the hot pool was touch hot for our liking; also noticed many others not lingering in pool. Definitely would stay again.

Was this review helpful? Yes
Red Deer, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here over the holidays. Rooms are comfortable and clean. Loved the hot pool spa and steam room very clean. Also loved the convenience of a Keg restaurant on site for breakfast, dinner and drinks. Easy walk into Banff.

Was this review helpful? Yes
Edmonton, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Wonderful check in with Ciaran at the front desk the lasting impression of great customer service remained with us the entire stay, all the staff was friendly including the Keg. We stayed the first night in a regular king room and although not large very clean and nicely appointed with comfortable bed. Our second night was a loft suite with... More 

Was this review helpful? Yes
Sutton Coldfield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Went in the summer as part of a package deal we were put in a room with no view, paid to upgrade and have been back twice since to the same room in winter! Separate fireplace downstairs used to be open and real now switches on but still lovely and no smoke! Jacuzzi in the window overlooking fabulous view of... More 

Was this review helpful? Yes
Winnipeg, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel for four nights. Very clean, comfortable beds, and relaxing hot pool. This hotel was in close proximity to ski hills and restaurants. The Keg is located in the hotel and had great food and service. Thanks for the great experience!

Was this review helpful? Yes
Kelowna, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

After a long trip we arrived at the hotel and got our room on the 2. floor 227 what seams convenient to begin with. Getting ready for a great Christmas eve dinner at The Keg, the restaurant in house. Coming back late and really tired we tried to sleep with an open window. Impossible!!! The heater exhaust, a 4" pipe,... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Banff Caribou Lodge & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Banff Caribou Lodge & Spa

Address: 521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Banff Caribou Lodge & Spa 3*
Number of rooms: 190
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Booking.com, Orbitz, Cheap Tickets, Despegar.com, Priceline, Odigeo, TripOnline SA and Tingo so you can book your Banff Caribou Lodge & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Banff Caribou Lodge And Spa
Banff Caribou Hotel Banff
Caribou Banff
Caribou Lodge Banff
Hotel Style:
#4 Spa Hotel in Banff
#4 Business Hotel in Banff
#6 Romantic Hotel in Banff
#13 Family Hotel in Banff

304 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (280)
Viewed
Dining (13)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (59)
Viewed
Hotel & grounds (60)
Viewed
View from room (17)
Viewed
Bathroom (34)
Viewed
Pool/beach area (13)
Viewed
Family/play areas (1)
Viewed
2:57
Videos (6)
Viewed
Other (76)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Hotel & grounds (9)
Viewed
Dining (4)
Viewed
Room/suite (5)
Viewed
Business center/function rooms (3)
Viewed
Bathroom (1)
Viewed
Pool/beach area (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay