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Banff Caribou Lodge & Spa

521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
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Banff Caribou Lodge & Spa
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1,400 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Grande Prairie, Canada
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I booked the hotel via an online website and so all cost were pre-paid. Upon arrival my booking didn't existing - luckily there were still a few available rooms. The manager looked into it and was very friendly, apologetic, helpful. Problem solved and he honored the price that i paid (believe the drop in rate was much high than what... More 

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Maplewood, New Jersey
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19 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Caribou Lodge - clean, extremely friendly. Well suited for easy access to downtown Banff - Bus stop at park next door to the left. Quiet location. Room balconies were great for relaxing and observing. Bus service is free with card from hotel. Rooms were very clean. Staff very friendly. Two issues - no air conditioning in the room - uncomfortable... More 

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Liverpool, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We stayed in this hotel for two nights, room 435 floor 4. Room was clean, reasonable good size, with tea/coffee making machine and fridge. Though they had put a fan in the room and the window was open it was a very warm room (there was no air conditioning, only heating). The bed was very comfy and well as the... More 

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Nottingham, England
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We checked into the hotel and were treated like royalty, nothing was too much trouble for the lovely reception staff, they are a credit to the hotel, nothing was too much trouble. We stayed in a suite which was on 2 levels with a balcony from the bedroom overlooking the lounge area below. The bedroom has a Jacuzzi bath in... More 

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Kingston, Rhode Island, United States
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5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel was ok. It is true that even though you would think you don't need air in banff, the hotel was stuffy and we moved rooms so as to keep the window open and not here traffic noise. Pool is a big hot tub so keep that mind and air and pool very hot. Rooms are very small but... More 

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Blairgowrie, United Kingdom
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for 2 nights at the end of June and thoroughly enjoyed out stay. Our room was a fair size although not massive. Unfortunately we also didn't have any sort of view, just a 'courtyard' view but for the amount of time we were actually in our room, this wasn't a deal-breaker. The hotel is in a great... More 

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Houston
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Nice property and I LOVED the locally made lavendar soaps. There were problems with W-Fi while there. When I talked to the person at the desk the first time he was rude and told me his Wife-Fi reception was fine and he didn't know what my problem was. When the problem continued I went back to the front desk the... More 

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WORCESTERSHIRE
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights on a tour of Canada. Hotel was easy to find but checking in was a bit messy to say the least. We arrived just before mid day and were told we could not book in until 3.30. This was o.k as we could leave our car parked at the hotel and walk down town for... More 

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Houston, Texas
Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago

We stayed 5 nights. 3 of the 5 we had no Wi-Fi and sporadic TV reception. Often the only channel that worked was the Pay-per-view preview...hmm. No AC was not a huge issue except for the fact that we were in a room at the front of the hotel and when we left the window open for ventilation we were... More 

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Saskatoon, Canada
Level Contributor
8 reviews
4 of 5 stars Reviewed 1 week ago

Close walk to all of the downtown shops. Room was clean and spacious. Nice curtains so it kept the room dark. Toilet was oddly close to the vanity. Hot pool is very nice and relaxing and there's a Keg restaurant on site. Restaurant had excellent service. Front desk staff was friendly.

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