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Banff Caribou Lodge & Spa

521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
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1 room 1 guest
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Banff Caribou Lodge & Spa
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1,440 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Calgary, Canada
1 review
3 of 5 stars Reviewed yesterday NEW

Have stayed here before and it has been OK The spa is lovely. This time our stay did not start off too well. Tried to check in early. Fair enough we were told our room was not ready so I asked if they could call me when it was ready. They did not seem too enthusiastic to do that but... More 

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Silver Spring, Maryland
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Spent two nights at the lodge as part of a Rocky Mountaineer tour. Very quaint lodge. Room was very clean. Ate at the restaurant. The prime rib was excellent. Good public transportation to downtown area. They had good wifi. Not sure if you need to pay for it; we received it as part of our tour.

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Amsterdam, The Netherlands
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Got an upgrade to the honeymoon suite , oh boy what a suite/loft with jacuzzi . Very friendly and helpful staff . Convenient parking garage , unfortunately did not try the spa . The in-house restaurant has excellent steak .

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Hampton, New Hampshire
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

we stayed two nights following completion of the two day Rocky Mountaineer "First passage to the West Trip". Arrangements made thru RM. hotel is 1/2 mile walk on main Banff Ave to downtown. Very good Keg restaurant on site. Highly recommended

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CaribouFOM, Front Office Manager at Banff Caribou Lodge & Spa, responded to this review

We are pleased to hear you had a good time with us and we hope to see you again soon. More 

Sevenoaks
Level Contributor
73 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We arrived here late one night only to be told by the very friendly Irish man on the front desk, Francis, that we had been upgraded to a fantastic suite. It was wonderful though the whirlpool didn't work. Francis also told us about loads of things to do and it was nice to speak to someone so friendly on our... More 

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CaribouFOM, Front Office Manager at Banff Caribou Lodge & Spa, responded to this review

Thank you for such a lovely review, I will be forwarding your kind words to Francis and we look forward to welcoming you back! More 

Stellenbosch, South Africa
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We over-nighted here during a family trip to Canada; we were staying in timeshare in BC and it was too far to drive back the same day. The hotel is conveniently sited about 1km from the town centre, and the hotel gives free bus passes which we made use of. The hotel also helped us book a helicopter tour. We... More 

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CaribouFOM, Front Office Manager at Banff Caribou Lodge & Spa, responded to this review

Thank you for sharing your experience on TripAdvisor, we are glad to hear you had a great time with us and we hope to see you again soon! More 

Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

The room was quite nice with a balcony view, although for the heavy price me and my partner paid we both had to sleep in separate beds since we were given a room with 2 double beds. The beds were also terrible to sleep on! The "pillow top" add on to the mattress was spitting out down feather when you... More 

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CaribouFOM, Front Office Manager at Banff Caribou Lodge & Spa, responded to this review

Thank you for reviewing our Lodge. Please allow me to apologize if we did not meet your expectation. We have noted your comment regarding the cleanliness of the room, I can assure you that it was forwarded to our housekeeping team and I would like to thank you for bringing it to our attention. Best regards, More 

Northampton
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Having flown into Calgary we began our Rockies tour with a stay at the Caribou. We loved every moment of the stay. The hotel staff were very attentive. The rooms are very comfortable, the restaurant is excellent. You are a short walk to the centre of Banff which is a wonderful little town. A great start to our tour.

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CaribouFOM, Front Office Manager at Banff Caribou Lodge & Spa, responded to this review

We are delighted to hear you enjoyed your stay with us and we hope to welcome you back soon More 

bangkok
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

here is the deal I spent 400 bucks a night at this place. At that price i expect something nice. The good is the free bus pass. The bad is the hotel is a basic 4 story lower end hotel they refrubished. Although stag horns are not my thing I can get past them, what is missing is A/C. Sorry... More 

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CaribouFOM, Front Office Manager at Banff Caribou Lodge & Spa, responded to this review

Thank you for your review and I would like to apologize for letting you down. If you wish to speak with our Management team regarding your stay, please contact us directly at MGoulet@bestofbanff.com More 

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