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All 33 Banff hotels

Banff Caribou Lodge & Spa

3.0 of 5 Hotel   |   521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
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Ranked #8 of 33 hotels in Banff
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
UK_traveller44 Lincolnshire
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1,178 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (202)
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English first
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife & I were travelling across the Rockies area, stopping 2 nights at a time here & there. We booked Caribou Lodge through Canadian Affair. On arrival at this hotel we were directed to an attic room which had a low ceiling, and only a tiny window (that was closed). Outside the sun had been shining all day with... More

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16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We really liked staying at this hotel. The staff are first class, especially Ciaran on the front desk who was very helpful with ideas of where to go during our stay. The hot pool is great after a day hiking or shopping. Free wifi in the hotel is a godsend for us from overseas where the cost of mobile internet... More

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St. Albans, United Kingdom
13 reviews 13 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Fine hotel with great food (particularly breakfast) but no air conditioning in the room. Probably not a problem for winter skiing but rather uncomfortable in the summer. We tripped the electricity fuse trying to run a fan, kettle and hairdryer - thankfully sorted very quickly

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Yellowknife, Canada
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

We stayed in this hotel in June 2013. It was supposed to be just a one night stay, but due to roads being closed because of the flooding going on in the area, we ended up staying 4 days. It was great! The room was beautiful and clean, staff was helpful, and we loved the pool! Every day we would... More

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Uddingston, United Kingdom
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stayed in this hotel in February for a two week ski holiday and we had a fantastic stay. The hotels has a warm cosy atmosphere and welcome as soon as you enter. The rooms are clean, modern and have everything you could need. Breakfast is in the restaurant every morning and has a great selection of hot and cold choices... More

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Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Was shocked when told I was given basement room. I'd asked for courtyard view but was given basement room with car park view. We found ourselves facing cars and people cleaning their cars outside the only window of the room. We were thus unable to open the window. though I'd paid for 4 persons in room, we'd found only 3... More

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Newmarket, Canada
17 reviews 17 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The four of us had a very good experience at this hotel. The service at the front desk was excellent, we received a warm greeting and the clerk was very helpful with suggestions of restaurants and activities. The room was tastefully decorated and the bed was comfortable. All we needed.

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Maidstone, United Kingdom
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

We were given a good size room with a very uncomfortable bed. Some towels were torn and had to be changed. The hotel is 20 minute walk to town but there is a bus and hotel provides free 3 day passes. Hotel does provide all the usual amenities but for us was a disappointment.

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Albuquerque, New Mexico
1 review
1 of 5 stars Reviewed 1 week ago

Our trip with the Rocky Mountaineer was for the most part wonderful. The exception was the Banff Caribou Lodge & Spa. We stayed for two nights. They seemed to be cutting corners in every way. There was no air conditioning or fan. We were given one washcloth for two people for two days. They gave us one small sliver of... More

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Oklahoma City, Oklahoma
Top Contributor
97 reviews 97 reviews
28 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is one of many along hotel row on Banff Avenue in Banff, quite a walk away from the downtown shopping and dining area. After staying there, I can see that it is obviously keyed toward serving the masses arriving in tour buses and traveling on the next day. I suspect it performs that function well. But it does... More

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Additional Information about Banff Caribou Lodge & Spa

Address: 521 Banff Avenue | Box 1070, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Banff Caribou Lodge & Spa 3*
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Also Known As:
Banff Caribou Lodge And Spa
Banff Caribou Hotel Banff
Caribou Banff
Caribou Lodge Banff

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Hotel & grounds (50)
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Bathroom (25)
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Bathroom (1)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style
#4 Spa Hotel in Banff #6 Romantic Hotel in Banff #7 Business Hotel in Banff #9 Family Hotel in Banff
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Official Description (provided by the hotel)
The Banff Caribou Lodge is centrally located on Banff Avenue, Banff's main street. It offers the Keg Restaurant, Red Earth Spa (a full service spa), free underground parking, free wifi, fitness room, hot pool and steam room. This lodge type accommodation has a large and inviting lobby to greet you to Banff. Enjoy your stay. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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