This hotel was absolutely amazing. My Girlfriend and I stayed here for five nights, and we couldn't have been more impressed by both the hotel and staff. The room was beautiful, it looked newly renovated, and was very clean. The kitchen was great and we were able to cook meals for ourselves on days we didn't want to go out.... More

A group of us came from the Lloydminster area to hang with our friends who were playing at Wild Bills...the separate rooms and loft gave everyone the privacy they needed. The kitchen/dining and living areas were great, had some of the band over and everyone had lots of space, two deck areas and a fireplace to boot. We may have... More

recently stayed one night in banff, stayed here. found a great deal on a room using expedia! situated nicely on the edge of a mountain cliff, the hot tub has amazing, breathtaking views. the rooms were dated, and beds/pillows extremely used and uncomfortable. I'd say it's time for them to get new ones....... NOT a place for a romantic getaway,... More

My girlfriends and I have done a girls weekend at this resort the last 2 years in a row. The first year there was a couple of small issues but they were dealt with promptly. This year everything was great and the service was excellent. The view from the hot tub is amazing and they provide free firewood for your... More

Just a short drive up the mountain from town. Surrounded by trees and some great mountain views. Units and resort have plenty of amenities. The wood burning fireplaces provide an authentic mountain cabin experience though if you are traveling with anyone who has allergies to smoke, request one of the newer units which seem to have no lasting trace of... More

I had problems trying to get the excat room configuration I wanted via my travel agent for my party of six including my in-laws, 16 year old girl and of course my wife and I. I contacted Hidden Ridge Resort via email from Australia. In a day and a half they confirmed my excat request. I am ecstatic! Next time... More

Right from the moment we checked in this hotel exceeded our expectations. A complimentary bottle of wine was delivered to my moms room for her birthday (with a birthday card). Brittany and Christine at the front desk were very helpful, answering all of my questions. Brittany even called our tour operator to ask them to pick us up at the... More

This place should be close to paradise for families, but it is ruined by the drunken idiots that they allow to take over the place. Management need to decide whether they want stag parties or families here, because you can't support both. More

I was fortunate to be here March 18 to April 4. I was working with a group at the Banff Springs Hotel and opted to not stay with Fairmont so I could enjoy my own private home away from home. I checked in very late at night, and the front desk was very good about making certain I was happy... More