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The Fairmont Banff Springs

#1 of 31 Hotels in Banff
Certificate of Excellence
GreenLeadersSilver level
4.0 of 5
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405 Spray Avenue | P.O. Box 960, Banff, Banff National Park, Alberta T1L 1J4, Canada
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40% OFF SPRING BREAK
The Fairmont Banff Springs
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Ranked #1 of 31 Hotels in Banff
Certificate of Excellence
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed today
Mary G Airdrie Alberta
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3,643 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Airdrie Alberta
2 reviews
5 of 5 stars Reviewed today NEW

High tea in Rundle lounge was excellent, our server Melissa, who was from Australia was wonderful! !! The food, service, atmosphere,view was excellent, I would highly recommend it to everyone. In lobby of hotel was a lovely period dressed lady playing a harp you could hear it through out the hotel,simply beautiful

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Maitland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

We arrived at the Fairmount Banff springs as part of the Rocky Mountaineer tour. We were advised that we would receive a room upgrade to a suite, for which we were surprised and grateful. The room was quite dated, on the ground floor even though we were told it was on the fourteenth floor, couldn't understand that one! The bed... More 

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Windsor, Canada
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Banff is an unforgettable experience and the Fairmont Banff Springs is a historic gem. The hotel is beautiful and in a great setting. Staff are friendly and customer focussed. Rooms are small but the common spaces are expansive and steeped in the history. We chose to dine in to experience the views and food at the Bow Grill. We could... More 

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St. Albert, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

A fantastic spring ski weekend that was enhanced by a weekend stay of discovery at the Fairmont Banff Springs. We have been to Banff often, but this was our first time at the Fairmont Banff and we only ventured into Banff on our last day for lunch. The informative and friendly staff, pools, the hiking around the hotel, the horseback... More 

Review collected in partnership with Fairmont Hotels & Resorts

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Newcastle, Australia
Top Contributor
74 reviews 74 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My Family and I had the pleasure of staying here for 4 nights in the first week of January, We all agreed this had to be one of the best decisions we made during our trip to Canada, The location is excellent the hotel in winter is simply breathtaking, Once you enter your every need is catered for by some... More 

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Hamburg, Germany
Contributor
15 reviews 15 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

That thing is truly a castle. Not necessarily a style I like but it IS spectacular. Quick summary: very efficient and friendly staff at valet, very quick check-in. Had booked a junior mountain view suite in one wing of the castle (room # 243). Quiet location at the end of that wing, separate small living room and a well-sized bedroom.... More 

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Fairmont_Banff_Mgmt, Manager at The Fairmont Banff Springs, responded to this review

Thank you for visiting from Germany and for taking the time to share your experience on Trip Advisor. The Fairmont Banff Springs appreciates all of the feedback we receive from our guests and we take the time to read each and every review. More 

Senior Contributor
22 reviews 22 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I recently stayed over the May long weekend with my girlfriend and her family. So it turns out Fairmont stole hogwarts and put it next to Banff. The building is breathtaking and boasts some excellent view of the surrounding valleys; it's an attraction in of itself. The hotel comes complete with indoor and outdoor swimming pools. I went for a... More 

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Fairmont_Banff_Mgmt, Manager at The Fairmont Banff Springs, responded to this review

We do appreciate your honest feedback and wish to thank you for taking the time to share. The Fairmont Banff Springs More 

Tatura
1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel during our Scenic tour and we were blown away by the staff, food and decor. The site itself was magnificent as was the views from our room. Dining was a culinary delight and all staff were extremely helpful.

Review collected in partnership with Fairmont Hotels & Resorts

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Fairmont_Banff_Mgmt, Manager at The Fairmont Banff Springs, responded to this review

Thank you so much for your kind review and for visiting the Fairmont Banff Springs with Scenic Tours. We are delighted you had a memorable trip! More 

Brisbane, Australia
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This place is amazing. I attended a global conference here in May 2015 and was floored by how beautiful both the hotel and the surrounding town are. All the hotel staff were very friendly (plus Canadians are so polite!) and were more than happy to go out of their way to help. The rooms were a decent size and well... More 

Was this review helpful? Yes 1
Fairmont_Banff_Mgmt, Manager at The Fairmont Banff Springs, responded to this review

We appreciate your visit from Brisbane and for taking the time to share your experience. We are pleased to know you enjoyed your trip. The Fairmont Banff Springs More 

Sidney, British Columbia, Canada
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I recently spent 8 nights at this hotel for a conference. The hotel is massive and took me a couple of days to really find my way around. The views are beautiful and the hotel and surrounding area is very well kept. I made it to the pools every day and the regular indoor/outdoor pools were amazing. I highly recommend... More 

Was this review helpful? Yes 3
Fairmont_Banff_Mgmt, Manager at The Fairmont Banff Springs, responded to this review

Thank you for your honesty. We are certainly disappointed to read your experience and we will be following up with our team. We will also contact you personally as soon as possible. Please be assured that our standards are to ensure every guest has a memorable experience and is satisfied with any problem matters and their resolution that are brought... More 

Hotel Review Summarization

What travelers say

  • Gold Floor(15)
  • Rundle lounge(9)
  • Bow valley grill(8)
  • Chateau Lake Louise(7)
  • Very nice(6)
  • Willow Stream spa(3)
  • Friendly and helpful(3)
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