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All 33 Banff hotels

The Fairmont Banff Springs

4.0 of 5 Resort   |   405 Spray Avenue | P.O. Box 960, Banff, Banff National Park, Alberta T1L 1J4, Canada
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81%
Ranked #1 of 33 hotels in Banff
Certificate of Excellence 2014
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A recent review
4 of 5 stars reviewed yesterday
Rainer H Calgary, Canada
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2,871 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (705)
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English first
Calgary, Canada
2 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

Beautiful hotel, lovely spa, gorgeous natural surroundings, pricey but memorable. Good food, great service, valet parking a struggle sometimes with delays but friendly staff and willing to please patrons

Review collected in partnership with Fairmont Hotels & Resorts

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Bellingham, Washington
Senior Contributor
43 reviews 43 reviews
40 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

Castles are pretty much my favorite thing, so a stay here was a must! (Thank you Fairmont Visa Certificate!) The hotel is spectacular, as well as the views. I absolutely loved the ambiance. We stayed in a rotunda room, and it was amazing. The main floor had a nice sitting area, and a huge modern bathroom. Then, there was a... More

Was this review helpful? Yes
Fairmont_Banff_Mgmt, Manager at The Fairmont Banff Springs, responded to this review

Thank you so much. We are pleased to know that you loved the castle and felt like royalty! We hope you will return. The Fairmont Banff Springs More

Hicksville
1 review
3 of 5 stars Reviewed 2 days ago NEW

Banff room was tiny and hard to get reservations since all people visiting and not staying at hotel were treated as equals Lake louise fairmont and Jasper fairmont was the same since they let visitors to the property make reservations even though they werent staying there all 3 fairmont hotels were jammed with tourists not staying at these hotels and... More

Review collected in partnership with Fairmont Hotels & Resorts

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Fairmont_Banff_Mgmt, Manager at The Fairmont Banff Springs, responded to this review

Thank you for your review. We are truly sorry for your disappointment and we appreciate your frustration. Certainly iconic hotels in the Canadian Rockies are a lure for everyone visiting and we will ensure your feedback does reach each hotel for their future consideration. The Fairmont Banff Springs More

Peterborough, United Kingdom
Top Contributor
73 reviews 73 reviews
48 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We were allocated two rooms of supposedly equivalent standard but one was so much better than the other:- one room much smaller, one had a very basic bathroom with shower over, the other a jacuzzi, one had bathrobes, the other none .Maybe sound small things but....... A very helpful chap on reception (Di) managed to find two comparable rooms after... More

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Fairmont_Banff_Mgmt, Manager at The Fairmont Banff Springs, responded to this review

Thank you for your review. We are very disappointed and sorry to learn of the shortfalls and we will contact you directly. The Fairmont Banff Springs More

Gladwyne
1 review
5 of 5 stars Reviewed 2 days ago NEW

We stayed at three different Fairmont hotels in the same week -- Banff Spring, Lake Louis, and Jasper. We love the Banff Spring and the LakeLouis Fairmont hotels -- will definitely go back. The Jasper Fairmont was an outlier -- it does NOT meet the Fairmont standards.

Review collected in partnership with Fairmont Hotels & Resorts

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Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

AMAZING relaxing environment (try the High Tea!), personable staff, beautiful facilities, grounds and view. Rooms were smallish but beautiful and economically arranged. It's like Hogwarts from Harry Potter!

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
Fairmont_Banff_Mgmt, Manager at The Fairmont Banff Springs, responded to this review

Thank you for your positive feedback about tea at The Fairmont Banff Springs. We appreciate your review very much and hope you will return. More

Baton Rouge, Louisiana
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed there towards the end of July on our cross Canada tour on our first visit to Banff and the west. While the hotel is stunning and has an old world charm from being built in the 1800's, it can certainly do with a a facelift! The Italian restaurant we dined in was superb and we... More

Was this review helpful? Yes 1
Fairmont_Banff_Mgmt, Manager at The Fairmont Banff Springs, responded to this review

Thank you very much for your review. We are pleased that you enjoyed Castellos and 13 below ice cream parlour! We appreciate your sharing your observations about the Castle Pantry. We care about this very much and rest assured it will be investigated. The Fairmont Banff Springs More

Frisco
Contributor
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Yes its expensive but worth every dime! I have wanted to go here for 30 years and it exceeded my expectations. Service is world class and excellent food. Lots to do in and around Banff at anytime of year. Room was awesome #517 on Gold floor.....Our view looked like a postcard. Thank you Fairmont for such a great experience. Oh...The... More

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Fairmont_Banff_Mgmt, Manager at The Fairmont Banff Springs, responded to this review

Thank you so much for your Fairmont Gold floor compliments. We do appreciate it. Did you know you can purchase the Fairmont quality mattresses and linens online via the Fairmont Store. The Fairmont Banff Springs More

Inverness, United Kingdom
Top Contributor
117 reviews 117 reviews
39 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed for 3 nights and loved it all! This was a repeat stay and was for our 20th wedding anniversary. Very friendly and attentive service/staff from the staff. Bit of a queue at the check in (even in the Presidents Club line). The receptionist on getting our name and checking the computer welcomed us as repeat guests and congratulated us... More

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Fairmont_Banff_Mgmt, Manager at The Fairmont Banff Springs, responded to this review

Thank you for your patronage and happy anniversary! We are so pleased you enjoyed your stay. The Fairmont Banff Springs More

Snohomish
1 review
3 of 5 stars Reviewed 3 days ago NEW

Paid way too much for historic bldg. It was very beautiful on outside but would not spend that much again! Tiny bathroom on Gold level. Could not stand in and look in mirror. Great service, but No views, average food.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Fairmont_Banff_Mgmt, Manager at The Fairmont Banff Springs, responded to this review

Thank you for your review, which we will share with Fairmont Gold. We do apologize that the size of your guestroom did not meet your needs on this stay. We invite you to inquire about other options, as the room product at The Fairmont Banff Springs is diverse and we certainly would love to have you return should your travels... More

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Hotel Summarization (Beta)

What travelers say

  • Gold Floor(37)
  • Rundle lounge(18)
  • Very nice(16)
  • Bow valley grill(14)
  • Outdoor pool(14)
  • Canadian Rockies(10)
  • Valet parking(9)
  • Chateau Lake Louise(9)
  • Friendly and helpful(8)
  • Stanley Thompson wing(7)

Additional Information about The Fairmont Banff Springs

Address: 405 Spray Avenue | P.O. Box 960, Banff, Banff National Park, Alberta T1L 1J4, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — The Fairmont Banff Springs 4*
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Also Known As:
The Fairmont Banff Springs Hotel Banff
Fairmont Banff Springs Hotel
The Fairmont Banff Springs Banff
Fairmont Banff Hotel
Fairmont Hotel Banff
Banff Fairmont

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Romantic Hotel in Banff #1 Family Hotel in Banff #1 Top resorts Hotel in Banff #1 Green Hotel in Banff #1 Spa Hotel in Banff #2 Business Hotel in Banff
Hotel Class
Official Description (provided by the hotel)
Located in the heart of Banff National Park, a UNESCO World Heritage Site, the world famous Fairmont Banff Springs resort stands as a landmark in the picturesque alpine town of Banff. This year round luxury resort is styled after a Scottish baronial castle and offers guests spectacular mountain and valley views, a championship golf course during the summer, unparalleled skiing in the winter, and an award-winning European-style spa, the Willow Steam Spa. ... more   less 
Number of rooms
770

Questions & Answers

Questions? Get answers from The Fairmont Banff Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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