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Delta Banff Royal Canadian Lodge

#3 of 31 Hotels in Banff
Certificate of Excellence
459 Banff Ave, Banff, Banff National Park, Alberta T1L 1B4, Canada
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Delta Banff Royal Canadian Lodge
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805 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Delta Banff Royal Canadian Lodge
See the most recent reviews
Lethbridge, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 17, 2011

I recently stayed at this hotel on vacation with a friend. Although a bit expensive, it seemed like a nice hotel at first glance. I decided to book here despite the price expecting quality service and a quality establishment. I got none of what I expected. It all started off with having to pay $12 for parking when parking is... More 

Was this review helpful? Yes 4
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review

Thank you for taking the time to write a review, we welcome all constructive criticism, as it helps us to get better. I am truly sorry to hear that we did not live up to your generous first impressions. As you stated, we have found that our wireless complimentary internet has been quite slow which we are looking to correct.... More 

Whitecourt, Canada
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 6, 2011

This is the fourth time that I have stayed here in the last year. I won't hesitate to come back. By the way, thanks for the free upgrade, all down to joining the loyalty scheme. The only disappointment is having to pay for parking, but it is underground, secure, heated and comes with free valet parking so it can't all... More 

Was this review helpful? Yes 3
BanffManagement, Public Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review

Thank you for taking the time to share your recent experience with our future guests. We are proud to hear that we continuously provide the best service in Banff! I hope we have the opportunity to welcome you back again this year for the fifth time. More 

Toronto, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 29, 2011

If you are visiting Banff in the summer, take advantage of the free cruising bicycles that the Delta offers to its guests. We used them every day and they were a great way to get around and see the city. Staff was friendly, rooms were fine and the pool and hot tub were nice too.

Was this review helpful? Yes 1
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review

On behalf of the staff and management here at the Delta Banff, we thank you for taking the time to post a review. We appreciate you taking the time to highlight our complimentary cruiser bikes which we are proud to have. Seeing the Banff town site by bike and then catching a trail along the Bow River is a wonderful... More 

Toronto, Canada
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 27, 2011

We had a very comfortable 3 night stay in Banff. The breakfast buffet is a great value for a very expensive town. The beds were comfortable, the pool and hot tub was clean and a nice respite after a busy day hiking. I would definitely stay here again.

Was this review helpful? Yes 2
BanffManagement, Public Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review

Thank you for taking the time to add these boasting comments. We are always looking to provide the best service and product, while enjoying Banff National Park to its utmost potential. More 

hampshire
Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed June 19, 2011

We stayed two nights at this hotel and I have to say we really liked the feel of this hotel. Our room was clean and very cosy and the location was just a short walk to the main street of the town. Staff were really pleasant and the concierge was very helpful. Would definitely recommend this hotel .

Was this review helpful? Yes 3
BanffManagement, General Manager at Delta Banff Royal Canadian Lodge, responded to this review

Thank you for your review. We greatly appreciate your feedback, and hope you are back to enjoy Banff again. More 

Voghera, Italy
Level Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed June 15, 2011

Reading all the review, I decided to book at Delta. I reserved a premium room with garden patio access. The room was big, but the light was really poor. Small window on a side that didn't leave enoght light on the bed area. There is really few power connection. The bathroom is not that big, expecially where there is the... More 

Was this review helpful? Yes
Long Wittenham
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 13, 2011

Very helpful staff - including the valet parking who cleaned our wind screen before delivering the car back to us, but the hotel itself was a bit tired. Clean enough and a comfortable room, a king studio suite, but nothing outstanding. Just outside the main area but easily walkable. We ate at the hotel next door which boasted a Chile's... More 

Was this review helpful? Yes 2
Lloydminster, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 2, 2011

We've stayed at the Delta Banff a number of times over the last year and have not been disappointed. Staff is always courteous and helpful and the rooms are spacious and clean. Very pleasant stay every time. The best part is the Evergreen reastauant located on site - easily one of the finest dining rooms in town. Looking forward to... More 

Was this review helpful? Yes 3
Saskatoon, Canada
Level Contributor
152 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed June 1, 2011

We loved this hotel. It's a short walk away from the busy part of Banff Avenue. The staff were friendly and efficient and our "premier" room was beautiful and large, with a fireplace, nice furnishings, good beds and great mountain views. A first-rate hotel.

Was this review helpful? Yes 2
Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 31, 2011

We arrived in the late afternoon. it was nice since the girl behind the desk had our info ready to it was a breeze....they gave us the gov rate - even though it was more expensive then their normal rate...which they changed when asked. We found out at check in that parking was 12 dollar and it was valet. Left... More 

Was this review helpful? Yes 5
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